Barchester South Chowdene Care Home

Chowdene Bank, Low Fell, Gateshead NE9 6JE
Review Us
9.8 64 Reviews
  • Barchester South Chowdene Care Home, Gateshead
South Chowdene is a pleasant home situated in the middle of Low Fell. There is a large garden area at the back of home which has won 'best garden' awards for 'Barchester in Bloom'. The garden is wheelchair accessible area and also benefits from two water features. They offer first-class 24-hour nursing and respite care, as well as short breaks.

A team of highly-qualified and attentive staff really focus on the individual needs of residents with a tailored care plan for each person. And their dedication can be seen across the board - in cooking, hospitality and organising activities for residents.

Owners think you'll find they're ideally suited to meet your needs.

Why not arrange a visit and see for yourself.
Show Barchester South Chowdene Care Home on the Map

Care Provided by Barchester South Chowdene Care Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • For a maximum of 42 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Nursing Care: from £1224

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment, which is required to fully understand the level of care and support required by each individual and to ensure that the care needs of the individual can be met by the Home.

These prices are only a guideline, please contact Barchester South Chowdene Care Home to find out the exact price for your requirements.

Contact Barchester South Chowdene Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Barchester South Chowdene Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Anca Chis (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (42)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (1)

Barchester South Chowdene Care Home Reviews (64)

9.8

Barchester South Chowdene Care Home has a Review Score of 9.8 (9.774) out of 10, based on 26 reviews in the last 2 years.
Over all time Barchester South Chowdene Care Home has 64 reviews.

Overall Experience
  • 52
  • 10
  • 1
  • 1
  • 0
Date Published
  • 64
  • 20
  • 21
  • 26
  • 38
Reviewer Connection to Barchester South Chowdene Care Home
  • 26
  • 13
  • 4
  • 4
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 64, showing 61-64
Review from Brian W (Son of Resident) published on 2 October 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Would like more outside trips for my mother.
Reply from Katie Searle, General Manager at Barchester South Chowdene Care HomeThank you so much for the feedback you have provided it is much appreciated by our team. It is a privilege to provide care for your mum. We have bus trips arranged that your mum has helped plan.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jane M (Daughter-in-law of Resident) published on 28 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I really love this care home. I am very happy with the love and care in which my mother-in-law receives. The staff are brilliant, nothing is a problem to them, from the bedrooms, dining room, lounges, gardens, kitchen, toilets and bathrooms and kept clean to a very high standard. The food is beautiful,
the residents are very well cared for I would definitely recommend this care home. The staff have time to listen to you, they are all very friendly.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M E (Daughter-in-law of Resident) published on 28 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the staff extremely caring, always friendly and helpful. They seem to know my mother in law very well and take notice of her wishes. They are prepared to put themselves to a lot of trouble to be helpful.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from I R (Daughter of Resident) published on 9 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't speak more highly about the staff at Barchester South Chowdene Home. Very caring and compassionate staff, who regularly go above and beyond with the care of my father.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.774)

Overview of Review Score

The Review Score of 9.8 (9.774) out of 10 for Barchester South Chowdene Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.774 for Barchester South Chowdene Care Home is calculated as follows: ( (254 Excellents x 5) + (38 Goods x 4) + (8 Satisfactorys x 3) + (5 Poors x 2) ) ÷ 305 Ratings = 4.774
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester South Chowdene Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Sep 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (12)

Meet the Team (2)

Anca

Anca Chis

Job Title: General Manager Joined: 2025

Hi, my name is Anca, and I am the General Manager here at South Chowdene.


I am a dedicated Registered General Nurse with over 10 years of experience in the adult social care sector, specialising in nursing, dementia, mental health, acquired brain injury and complex care. Throughout my career, I have held leadership roles, including Deputy Manager and Home Manager, in the South West and North East of England, where I focused on creating safe, person-centred environments where residents feel valued and families have trust and confidence in the care provided.


I am passionate about developing strong, supportive teams and ensuring high standards of clinical practice, compliance and safeguarding.


As General Manager at South Chowdene, my goal is to lead a home where residents are proud to live, staff feel supported to grow, and families have peace of mind knowing their loved ones are cared for with dignity, respect and compassion.

Iuliana

Iuliana Toma

Job Title: Deputy Home Manager

I am a registered nurse with over 11 years of experience. I joined the team back in May after achieving my level five certificate in management.


Previously, I worked as a Clinical Lead Nurse for ten years for a different company, which I loved. My team were wonderful, but they closed the nursing unit, and I wanted to continue to use all my valuable nursing and management skills.


My role is to ensure all residents, families, and others are happy and are treated with dignity and respect. I am very friendly and enjoy responsibility. I also enjoy spending time with the residents and their relatives, building strong personal relationships with them. My main priorities are the residents, their relatives and the staff ,and I make sure I offer support to everybody.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester South Chowdene Care Home to verify any information. View our terms and conditions. Barchester South Chowdene Care Home has an Enhanced Service - more info.