Barchester South Chowdene Care Home

Chowdene Bank, Low Fell, Gateshead NE9 6JE
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9.9 68 Reviews
  • Barchester South Chowdene Care Home, Gateshead
South Chowdene is a pleasant home situated in the middle of Low Fell. There is a large garden area at the back of home which has won 'best garden' awards for 'Barchester in Bloom'. The garden is wheelchair accessible area and also benefits from two water features. They offer first-class 24-hour nursing and respite care, as well as short breaks.

A team of highly-qualified and attentive staff really focus on the individual needs of residents with a tailored care plan for each person. And their dedication can be seen across the board - in cooking, hospitality and organising activities for residents.

Owners think you'll find they're ideally suited to meet your needs.

Why not arrange a visit and see for yourself.

Care Provided by Barchester South Chowdene Care Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • For a maximum of 42 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Nursing Care: from £1224

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment, which is required to fully understand the level of care and support required by each individual and to ensure that the care needs of the individual can be met by the Home.

The price(s) shown are provided by the care home. Contact Barchester South Chowdene Care Home for full pricing details and T&Cs.

Contact Barchester South Chowdene Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Barchester South Chowdene Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Anca Chis (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (42)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (1)

Barchester South Chowdene Care Home Reviews (68)

9.9

Barchester South Chowdene Care Home has a Review Score of 9.9 (9.878) out of 10, based on 27 reviews in the last 2 years.
Over all time Barchester South Chowdene Care Home has 68 reviews.

Overall Experience
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Date Published
  • 68
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Reviewer Connection to Barchester South Chowdene Care Home
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Total of 68, showing 61-68
Review from Christina N (Daughter of Resident) published on 31 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When we first viewed South Cowdene in May 29017 we were met by a lovely carer straight away and offered a tea, coffee. No waiting time to meet the Manager who took her time to show us around, which we greatly appreciated. Since my Mam moving here all staff are very very easy to approach on any matter.
They can't do enough for you whatever you ask. If they can't help you with your enquiry they will find someone who can, even though they have the residents to look after. Nothing is too much trouble. All the staff here are very pleasant, helpful, lovely. I would definitely recommend South Chowdene Care Home. 1st Class. Thank you everyone.
Reply from Kate Searle, General Manager at Barchester South Chowdene Care HomeThank you so much, Christina. We love having you, your brother and especially your Mam as part of our family. It feels like we have known each other for years. Thank you again for your lovely comment - I will print it off for all staff to see as they love getting feedback. Thanks again and see you soon x
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Review from M P (Sister of Resident) published on 9 October 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I find Chowdene nicely situated and a well cared for garden to sit in. Always nice and warm and spotlessly clean. Staff are very pleasant to residents and visitors.
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Review from Ian G (Son of Resident) published on 9 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very friendly and always pass the time of day to anyone they come into contact with. The atmosphere is very welcoming. All residents are treated as individuals and the staff make themselves aware of each individual's needs both emotional and physically. The home now has a very enthusiastic
events officer who is actively engaging residents to drive this forward. I know my mother feels very safe and secure and is made to feel part of the "family" which the home tries to engender.
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Review from Denis B (Brother of Resident) published on 5 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has been in South Chowdene since June 2017. She has settled into a routine which meets all our expectation and we are delighted that she has found a haven of calm, comfort and safe living. The management and staff have provided her with caring support, without any fuss. They do everything
you could wish for with good humour and thoughtfulness.
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Review from Brian W (Son of Resident) published on 2 October 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Would like more outside trips for my mother.
Reply from Katie Searle, General Manager at Barchester South Chowdene Care HomeThank you so much for the feedback you have provided it is much appreciated by our team. It is a privilege to provide care for your mum. We have bus trips arranged that your mum has helped plan.
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Review from Jane M (Daughter-in-law of Resident) published on 28 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I really love this care home. I am very happy with the love and care in which my mother-in-law receives. The staff are brilliant, nothing is a problem to them, from the bedrooms, dining room, lounges, gardens, kitchen, toilets and bathrooms and kept clean to a very high standard. The food is beautiful,
the residents are very well cared for I would definitely recommend this care home. The staff have time to listen to you, they are all very friendly.
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Review from M E (Daughter-in-law of Resident) published on 28 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the staff extremely caring, always friendly and helpful. They seem to know my mother in law very well and take notice of her wishes. They are prepared to put themselves to a lot of trouble to be helpful.
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Review from I R (Daughter of Resident) published on 9 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't speak more highly about the staff at Barchester South Chowdene Home. Very caring and compassionate staff, who regularly go above and beyond with the care of my father.
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Current Review Score: 9.9 (9.878)

Overview of Review Score

The Review Score of 9.9 (9.878) out of 10 for Barchester South Chowdene Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.878 for Barchester South Chowdene Care Home is calculated as follows: ( (284 Excellents x 5) + (33 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 320 Ratings = 4.878
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester South Chowdene Care Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Sep 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (15)

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Meet the Team (5)

Anca

Anca Chis

Job Title: General Manager Joined: 2025

Hi, my name is Anca, and I am the General Manager here at South Chowdene.


I am a dedicated Registered General Nurse with over 10 years of experience in the adult social care sector, specialising in nursing, dementia, mental health, acquired brain injury and complex care. Throughout my career, I have held leadership roles, including Deputy Manager and Home Manager, in the South West and North East of England, where I focused on creating safe, person-centred environments where residents feel valued and families have trust and confidence in the care provided.


I am passionate about developing strong, supportive teams and ensuring high standards of clinical practice, compliance and safeguarding.


As General Manager at South Chowdene, my goal is to lead a home where residents are proud to live, staff feel supported to grow, and families have peace of mind knowing their loved ones are cared for with dignity, respect and compassion.

Iuliana

Iuliana Toma

Job Title: Deputy Home Manager

I am a registered nurse with over 11 years of experience. I joined the team back in May after achieving my level five certificate in management.


Previously, I worked as a Clinical Lead Nurse for ten years for a different company, which I loved. My team were wonderful, but they closed the nursing unit, and I wanted to continue to use all my valuable nursing and management skills.


My role is to ensure all residents, families, and others are happy and are treated with dignity and respect. I am very friendly and enjoy responsibility. I also enjoy spending time with the residents and their relatives, building strong personal relationships with them. My main priorities are the residents, their relatives and the staff ,and I make sure I offer support to everybody.

Vickey

Vickey Teasdale

Job Title: Home Administrator Joined: 2025

I am a highly experienced administrative professional with over 20 years of expertise in secretarial and Personal Assistant roles. Throughout my career, I have provided comprehensive support to senior management and executives, demonstrating exceptional organisational, communication, and multitasking abilities.


I have a proven track record of managing complex schedules, coordinating meetings and events, handling confidential information with discretion, and ensuring the efficient day-to-day operation of busy offices. My experience spans a wide range of administrative functions, including document preparation, stakeholder liaison, and office management. I am known for my professionalism, reliability, and attention to detail. I thrive in fast-paced environments and take pride in delivering high-quality support that enables others to perform at their best.

Lynne

Lynne Parkin

Job Title: Head Chef

I have proudly worked for Barchester for the past 18 years, beginning my journey as a Kitchen Assistant before progressing to Second Chef and then being promoted to Head Chef. My career reflects my passion for providing high-quality care through nutritious, delicious food and my commitment to continuous growth.


I genuinely enjoy working for Barchester and feel privileged to be part of the South Chowdene family. Our residents are at the heart of everything I do, and I am dedicated to ensuring they receive the very best dining experience every day. I believe that good food is essential for health, comfort, and happiness, which is why I am committed to preparing fresh, nourishing meals using quality ingredients and the highest standards of food safety and care.


It is a privilege to make a positive difference in our residents’ lives through the meals I create, and I take great pride in supporting their wellbeing with every plate that leaves my kitchen.

Marie

Marie Devine

Job Title: Activities Coordinator

I’m thrilled to join the team! I bring a rich background in the performing arts and children’s activities, having spent seven years touring the UK performing in pantomimes, as well as running holiday camps and school residentials. After eight years working behind a computer, I’m excited to get back to hands-on work—spreading joy, keeping people active, and creating memorable experiences.


Outside of work, I’m a proud parent to three wonderful children—two girls and a boy—who keep me on my toes and inspire my passion for fun and creativity every day.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester South Chowdene Care Home to verify any information. View our terms and conditions. Barchester South Chowdene Care Home has an Enhanced Service - more info.