Barchester South Chowdene Care Home

Chowdene Bank, Low Fell, Gateshead NE9 6JE
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9.6 56 Reviews
  • Barchester South Chowdene Care Home, Gateshead
South Chowdene is a pleasant home situated in the middle of Low Fell. There is a large garden area at the back of home which has won 'best garden' awards for 'Barchester in Bloom'. The garden is wheelchair accessible area and also benefits from two water features. They offer first-class 24-hour nursing and respite care, as well as short breaks.

A team of highly-qualified and attentive staff really focus on the individual needs of residents with a tailored care plan for each person. And their dedication can be seen across the board - in cooking, hospitality and organising activities for residents.

Owners think you'll find they're ideally suited to meet your needs.

Why not arrange a visit and see for yourself.
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Care Provided by Barchester South Chowdene Care Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • For a maximum of 42 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Nursing Care: from £1156

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment, which is required to fully understand the level of care and support required by each individual and to ensure that the care needs of the individual can be met by the Home.

These prices are only a guideline, please contact Barchester South Chowdene Care Home to find out the exact price for your requirements.

Contact Barchester South Chowdene Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Barchester South Chowdene Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Anca Chis (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (42)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (1)

Barchester South Chowdene Care Home Reviews (56)

9.6

Barchester South Chowdene Care Home has a Review Score of 9.6 (9.590) out of 10, based on 18 reviews in the last 2 years.
Over all time Barchester South Chowdene Care Home has 56 reviews.

Overall Experience
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Reviewer Connection to Barchester South Chowdene Care Home
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Review from D H (Daughter of Resident) published on 9 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the day my mam went into South Chowdene care home herself and her family have been made to feel part of the family at this home.
The staff are all amazing to residents and their families, they are so caring, helpful, kind and friendly. A beautiful care home.
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Review from Elaine S (Daughter of Resident) published on 9 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have nothing but positive comments about this care provider, from the manager to the staff. Each and every one of them are professional whilst caring at the same time. My mother has settled in amazingly well and is treated with care and dignity which has been a welcomed relief to me and my family
who have all been made very welcome.
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Review from Allan M (Son of Resident) published on 9 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very happy with the care my mum has received since she entered the home in April of this year.
The staff are all friendly and helpful and I feel my mum is well looked after and is in a safe environment.
I would definitely recommend the home to friends and family.
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Review from Dawn M (Granddaughter of Resident) published on 2 November 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
I found all of the management, nurses and carers provided a compassionate, respectful level of care to my late grandma at all times retaining her dignity and keeping her very comfortable, especially in her final days. The home is very clean and the staff never stop caring for the residents.
Was very
thankful that the deputy manager and carer attended her funeral service.
Thank you so much.
Reply from Katie Searle, General Manager at Barchester South Chowdene Care HomeThank you so much Dawn for your very kind review. Please feel free to pop in at any point as we love to keep in touch with our loved ones. Once again I am so deeply sorry for your loss. Kindest Regards General Manager.
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Review from R R (Daughter of Resident) published on 27 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Barchester South Chowdene Care Home has a warm friendly atmosphere which is so noticeable when you walk throughout the home. The home is very family orientated and it actually feels as though you are coming from home to home. The staff are amazing, friendly, kind, compassionate and most caring towards
to the residents. The staff seem to be really dedicated to their jobs and care deeply for the residents. As this was noticed on many occasions when I visited my late father who passed away August 2017. My father seemed so content and seemed to settle in the home very quickly. My sister and I would ask him how happy he was and he said he was content.


The hoe reminded me and my sister of a lovely country home as the gardens were beautifully kept and pristine, full of shrubs, trees and wonderfully designed. I think my father thought he was in his own back garden. We even saw two squirrels scurry across the lawns.

Reply from Katie Searle, General Manager at Barchester South Chowdene Care HomeThank you so very much for your lovely review. I shall share this with my team as I am sure they will be overjoyed. Your father was a pleasure to care for and we really looked forward to you all visiting. Please feel free to pop in any time to have coffee and cake in our café or picnic in the garden.
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Review from Brenda G (Daughter of Resident) published on 23 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was in South Chowdene after leaving hospital. He took ill while in there and unfortunately passed away but my sisters and myself were very very happy with his level of care before he passed away. Also, since he passed, we have been back and they were very welcoming to us.
Reply from Katie Searle, General Manager at Barchester South Chowdene Care HomeThank you so much for the beautiful review it is much appreciated. I shall ensure I share with my team. I wish you all the very best for the future and remember we are here for you all. Kindest Regards Katie and the team
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Review from Joan A (Daughter of Resident) published on 23 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From day one they couldn't do enough for my dad. We were glad he went in when he did, sitting with him when he told one of the girls he was scared and didn't want to die but he was 92 and died in there. The care was second to none in and out of his room all the time. Sometimes he was grumpy but they
didn't mind at all. He was lucky and so were we. Anybody's family member would be lucky to be in there.
Reply from Katie Searle, General Manager at Barchester South Chowdene Care HomeThank you so very much for a lovely review. Although your Dad was only with us briefly he made a big impact in our hearts, we all thought so highly of him and you all. We wish you all the best and feel free to pop in at any point. Thank you again. Kind Regards Katie and the team.
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Review from Brian L (Son-in-law of Resident) published on 2 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We couldn't have wished for a better place for our mother to be in the last days of her life. She was treated with respect and dignity. Would definitely recommend this home.
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Review from Christina N (Daughter of Resident) published on 31 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When we first viewed South Cowdene in May 29017 we were met by a lovely carer straight away and offered a tea, coffee. No waiting time to meet the Manager who took her time to show us around, which we greatly appreciated. Since my Mam moving here all staff are very very easy to approach on any matter.
They can't do enough for you whatever you ask. If they can't help you with your enquiry they will find someone who can, even though they have the residents to look after. Nothing is too much trouble. All the staff here are very pleasant, helpful, lovely. I would definitely recommend South Chowdene Care Home. 1st Class. Thank you everyone.
Reply from Kate Searle, General Manager at Barchester South Chowdene Care HomeThank you so much, Christina. We love having you, your brother and especially your Mam as part of our family. It feels like we have known each other for years. Thank you again for your lovely comment - I will print it off for all staff to see as they love getting feedback. Thanks again and see you soon x
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Review from M P (Sister of Resident) published on 9 October 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I find Chowdene nicely situated and a well cared for garden to sit in. Always nice and warm and spotlessly clean. Staff are very pleasant to residents and visitors.
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Review from Ian G (Son of Resident) published on 9 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very friendly and always pass the time of day to anyone they come into contact with. The atmosphere is very welcoming. All residents are treated as individuals and the staff make themselves aware of each individual's needs both emotional and physically. The home now has a very enthusiastic
events officer who is actively engaging residents to drive this forward. I know my mother feels very safe and secure and is made to feel part of the "family" which the home tries to engender.
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Review from Denis B (Brother of Resident) published on 5 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has been in South Chowdene since June 2017. She has settled into a routine which meets all our expectation and we are delighted that she has found a haven of calm, comfort and safe living. The management and staff have provided her with caring support, without any fuss. They do everything
you could wish for with good humour and thoughtfulness.
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Review from Brian W (Son of Resident) published on 2 October 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Would like more outside trips for my mother.
Reply from Katie Searle, General Manager at Barchester South Chowdene Care HomeThank you so much for the feedback you have provided it is much appreciated by our team. It is a privilege to provide care for your mum. We have bus trips arranged that your mum has helped plan.
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Review from Jane M (Daughter-in-law of Resident) published on 28 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I really love this care home. I am very happy with the love and care in which my mother-in-law receives. The staff are brilliant, nothing is a problem to them, from the bedrooms, dining room, lounges, gardens, kitchen, toilets and bathrooms and kept clean to a very high standard. The food is beautiful,
the residents are very well cared for I would definitely recommend this care home. The staff have time to listen to you, they are all very friendly.
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Review from M E (Daughter-in-law of Resident) published on 28 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the staff extremely caring, always friendly and helpful. They seem to know my mother in law very well and take notice of her wishes. They are prepared to put themselves to a lot of trouble to be helpful.
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Review from I R (Daughter of Resident) published on 9 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't speak more highly about the staff at Barchester South Chowdene Home. Very caring and compassionate staff, who regularly go above and beyond with the care of my father.
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Current Review Score: 9.6 (9.590)

Overview of Review Score

The Review Score of 9.6 (9.590) out of 10 for Barchester South Chowdene Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.665 for Barchester South Chowdene Care Home is calculated as follows: ( (156 Excellents x 5) + (41 Goods x 4) + (7 Satisfactorys x 3) + (5 Poors x 2) ) ÷ 209 Ratings = 4.665
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.925 Points relating to the number of positive Reviews for Barchester South Chowdene Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 Apr 2020

Overall Outstanding

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (2)

Anca

Anca Chis

Job Title: General Manager Joined: 2025

Hi, my name is Anca, and I am the General Manager here at South Chowdene.


I am a dedicated Registered General Nurse with over 10 years of experience in the adult social care sector, specialising in nursing, dementia, mental health, acquired brain injury and complex care. Throughout my career, I have held leadership roles, including Deputy Manager and Home Manager, in the South West and North East of England, where I focused on creating safe, person-centred environments where residents feel valued and families have trust and confidence in the care provided.


I am passionate about developing strong, supportive teams and ensuring high standards of clinical practice, compliance and safeguarding.


As General Manager at South Chowdene, my goal is to lead a home where residents are proud to live, staff feel supported to grow, and families have peace of mind knowing their loved ones are cared for with dignity, respect and compassion.

Iuliana

Iuliana Toma

Job Title: Deputy Home Manager

I am a registered nurse with over 11 years of experience. I joined the team back in May after achieving my level five certificate in management.


Previously, I worked as a Clinical Lead Nurse for ten years for a different company, which I loved. My team were wonderful, but they closed the nursing unit, and I wanted to continue to use all my valuable nursing and management skills.


My role is to ensure all residents, families, and others are happy and are treated with dignity and respect. I am very friendly and enjoy responsibility. I also enjoy spending time with the residents and their relatives, building strong personal relationships with them. My main priorities are the residents, their relatives and the staff ,and I make sure I offer support to everybody.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester South Chowdene Care Home to verify any information. View our terms and conditions. Barchester South Chowdene Care Home has an Enhanced Service - more info.