St Mark’s Court Care Home serves a community that was once dominated by shipbuilding and many of the staff and residents have lived in the area all their lives. This explains why there’s such a warm, communal feeling there. Staff, residents and their families have many shared experiences, which helps staff to build meaningful relationships with residents.
Visitors to St Mark’s Court often remark that it is very homely. This could...
St Mark’s Court Care Home serves a community that was once dominated by shipbuilding and many of the staff and residents have lived in the area all their lives. This explains why there’s such a warm, communal feeling there. Staff, residents and their families have many shared experiences, which helps staff to build meaningful relationships with residents.
Visitors to St Mark’s Court often remark that it is very homely. This could be down to the warm greeting every visitor receives but it could also be the fact that every bedroom is different, as residents are encouraged to give their room an individual feel.
Residents at St Mark’s Court are encouraged to be busy and active, and they are helped in this by the energetic and creative activities co-ordinator, who supports staff and also has strong links with the local community.
The Salvation Army holds a weekly lunch club. A dance teacher comes once a week, as well as an artist. Students from the local college also do sessions on memory with residents and help them to create a story which they can write down and retell to the others.
St Mark’s Court takes part in ‘HenPower’, a project that creatively ‘hengages’ older people in arts activities and hen-keeping to promote health and wellbeing. Residents enjoy relaxing with the hens, which they may put on their knee, place their hand on them to settle them and then just sit quietly.
In general, residents get involved in a host of activities around the home, from laying tables to the gardening club.
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St Marks Court has a Review Score of 9.2 (9.204) out of 10, based on 25 reviews in the last 2 years.
Over all time St Marks Court has 75 reviews.
St Marks looked after my mother in her final months, so happy to know she was well cared for, thank you so much to all the staff
St Marks looked after my mother in her final months, so happy to know she was well cared for, thank you so much to all the staff
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Mary has been settled and relaxed. Enjoyed her time at St Marks Court.
Mary has been settled and relaxed. Enjoyed her time at St Marks Court.
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St Marks is Good.
St Marks is Good.
Thank you for your fantastic star review, your feedback will be passed to all our team.
Their help is gratefully appreciated.
Their help is gratefully appreciated.
Thank you for your your lovely review, your positive feedback will be passed to all our team.
Well done putting up we my dad.
Well done putting up we my dad.
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Its good here. I've had no problems here.
Its good here. I've had no problems here.
Thank you for your feedback. We're pleased to hear you're happy here and that your experience has been positive. It's wonderful to know you've had no problems, and our team will continue working hard to ensure you feel comfortable and supported
Queries were answered in detail and kind assistance offered. (I have left questions I cannot comment on unanswered)
Queries were answered in detail and kind assistance offered. (I have left questions I cannot comment on unanswered)
Thank you for your kind feedback. We're delighted to hear your friend was treated with care, dignity, and respect during their time with us. It's wonderful to know our team could provide helpful support and answer your questions, your appreciation means a great deal to everyone at St Marks Court.
Good care.
Good care.
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Mam has been here a few weeks and has settled in well. Staff are excellent and friendly, keep me informed. Food is of a high standard. I would highly recommend the care home.
Mam has been here a few weeks and has settled in well. Staff are excellent and friendly, keep me informed. Food is of a high standard. I would highly recommend the care home.
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My Dad had four weeks of respite at St Marks Court after being discharged from hospital, he was so well cared for by the staff on the dementia floor. I can't thank them enough for their help and support with getting him back home.
My Dad had four weeks of respite at St Marks Court after being discharged from hospital, he was so well cared for by the staff on the dementia floor. I can't thank them enough for their help and support with getting him back home.
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Also huge shout out to debs and Leanne the activities team!
Whole team are an absolute...
Also huge shout out to debs and Leanne the activities team!
Whole team are an absolute credit to the home
Thank you for your wonderful 5-star review your feedback will be passed to all our St Marks Court team.
My husband has been here for one year now. I am satisfied with the care he is given. The staff are all very friendly and helpful.
My husband has been here for one year now. I am satisfied with the care he is given. The staff are all very friendly and helpful.
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We as a family are very happy with the care our mam has. She has settled really well, the staff and management are always at hand if we have a query. Thank you.
We as a family are very happy with the care our mam has. She has settled really well, the staff and management are always at hand if we have a query. Thank you.
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My mother struggles to drink on her own. Sometimes I visit and she is in lounge without access to a drink of water which she drinks a lot of. I tend to pour a lot of water down her on visits. I realise the work being carried out is sometimes really difficult.
My mother struggles to drink on her own. Sometimes I visit and she is in lounge without access to a drink of water which she drinks a lot of. I tend to pour a lot of water down her on visits. I realise the work being carried out is sometimes really difficult.
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St Marks is excellent towards caring for the residents where they live in St Marks and support their needs.
St Marks is excellent towards caring for the residents where they live in St Marks and support their needs.
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My mam has been in St Marks for nearly six months, my dad was here for around six weeks until he recently passed. In all the time my parents have spent in St. Mark's they have been shown kindness, given lots of help and understanding in difficult circumstances myself and sisters much appreciate all...
My mam has been in St Marks for nearly six months, my dad was here for around six weeks until he recently passed. In all the time my parents have spent in St. Mark's they have been shown kindness, given lots of help and understanding in difficult circumstances myself and sisters much appreciate all that has been given to them. Michael.
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Staff very welcoming and lovely, keep you informed with things concerning mam, always smiling and talks to you. They have many activities and entertainment for residents which is good getting everyone involved.
Staff very welcoming and lovely, keep you informed with things concerning mam, always smiling and talks to you. They have many activities and entertainment for residents which is good getting everyone involved.
Thank you for your lovely review - your kind words will be shared with all the team.
Dad has been living here for two years and has been well looked after by the friendly, dedicated, and professional staff. The home is clean, warm, well-managed, and serves a great variety of food and drinks at every meal. There's always plenty to do for those who enjoy socialising, with activities...
Dad has been living here for two years and has been well looked after by the friendly, dedicated, and professional staff. The home is clean, warm, well-managed, and serves a great variety of food and drinks at every meal. There's always plenty to do for those who enjoy socialising, with activities and entertainment on offer. The new manager is sociable, approachable, empathetic, and takes a hands-on approach to her role. Dad is happy at St Marks, and I believe living here has greatly improved his mental and physical health, as well as his longevity.
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Rooms and communal areas are spacious and clean.
Rooms and communal areas are spacious and clean.
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The staff are very caring and attentative and very approachable.
The staff are very caring and attentative and very approachable.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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Older Person Care, Dementia, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
There are 60 Single Rooms.
Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
0.7 mile(s) as the crow flies, distance by road may be significantly further.
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