St Marks Court

73 Split Crow Road, Deckham, Gateshead NE8 3SA
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9.2 71 Reviews
  • St Marks Court, Gateshead
St Mark’s Court Care Home serves a community that was once dominated by shipbuilding and many of the staff and residents have lived in the area all their lives. This explains why there’s such a warm, communal feeling there. Staff, residents and their families have many shared experiences, which helps staff to build meaningful relationships with residents.

Visitors to St Mark’s Court often remark that it is very homely. This could be down to the warm greeting every visitor receives but it could also be the fact that every bedroom is different, as residents are encouraged to give their room an individual feel.

Residents at St Mark’s Court are encouraged to be busy and active, and they are helped in this by the energetic and creative activities co-ordinator, who supports staff and also has strong links with the local community.

The Salvation Army holds a weekly lunch club. A dance teacher comes once a week, as well as an artist. Students from the local college also do sessions on memory with residents and help them to create a story which they can write down and retell to the others.

St Mark’s Court takes part in ‘HenPower’, a project that creatively ‘hengages’ older people in arts activities and hen-keeping to promote health and wellbeing. Residents enjoy relaxing with the hens, which they may put on their knee, place their hand on them to settle them and then just sit quietly.

In general, residents get involved in a host of activities around the home, from laying tables to the gardening club.
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Care Provided by St Marks Court

Type of Service

    Nursing Home
  • For a maximum of 60 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Contact St Marks Court to confirm what's included and get a personalised quote:

Contact St Marks Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Leigh (Flockhart)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)

St Marks Court Reviews (71)

9.2

St Marks Court has a Review Score of 9.2 (9.168) out of 10, based on 22 reviews in the last 2 years.
Over all time St Marks Court has 71 reviews.

Overall Experience
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  • 31
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Date Published
  • 71
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Reviewer Connection to St Marks Court
  • 23
  • 10
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Total of 71, showing 1-20
Review from Pauline A (Daughter of Resident) published on 17 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Well done putting up we my dad.
Reply from Francesca MacDuff-Varley, Marketing Manager at St Marks CourtThank you for your 5-star review of St Marks Court, your review will be shared with all our team.
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Review from Ethle R (Respite Resident) published on 7 July 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Its good here. I've had no problems here.
Reply from Francesca MacDuff-Varley, Marketing Manager at St Marks CourtThank you for your feedback. We're pleased to hear you're happy here and that your experience has been positive. It's wonderful to know you've had no problems, and our team will continue working hard to ensure you feel comfortable and supported
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Review from S M (Friend of Resident) published on 7 July 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My friend (in nursing suite)- was treated with care and dignity throughout my visits.
Queries were answered in detail and kind assistance offered. (I have left questions I cannot comment on unanswered)
Reply from Francesca MacDuff-Varley, Marketing Manager at St Marks CourtThank you for your kind feedback. We're delighted to hear your friend was treated with care, dignity, and respect during their time with us. It's wonderful to know our team could provide helpful support and answer your questions, your appreciation means a great deal to everyone at St Marks Court.
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Review from T A (Son of Resident) published on 26 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good care.
Reply from Francesca MacDuff-Varley, Marketing Manager at St Marks CourtThank you for your lovely review of St Marks Court which will be shared with all our Colleagues.
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Review from P C (Son of Resident) published on 15 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mam has been here a few weeks and has settled in well. Staff are excellent and friendly, keep me informed. Food is of a high standard. I would highly recommend the care home.
Reply from Francesca MacDuff-Varley, Marketing Manager at St Marks CourtThank you for your wonderful review - your fantastic feedback will be shared with all the team.
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Review from Elizabeth M (Daughter of Resident) published on 4 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad had four weeks of respite at St Marks Court after being discharged from hospital, he was so well cared for by the staff on the dementia floor. I can't thank them enough for their help and support with getting him back home.
Reply from Francesca MacDuff-Varley, Marketing Manager at St Marks CourtThank you for your lovely review, your wonderful feedback will be shared with all our St Marks Court Colleagues.
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Review from Sam B (Granddaughter of Resident) published on 20 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nana has been a resident at St Marks since November 2025. All staff are welcoming and kind to my nana and to the family.
Huge shout out to Rachel who is an absolute superstar, goes above and beyond!
Also huge shout out to debs and Leanne the activities team!


Whole team are an absolute credit

to the home
Reply from Francesca MacDuff-Varley, Marketing Manager at St Marks CourtThank you for your wonderful 5-star review your feedback will be passed to all our St Marks Court team.
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Review from M B (Wife of Resident) published on 20 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been here for one year now. I am satisfied with the care he is given. The staff are all very friendly and helpful.
Reply from Francesca MacDuff-Varley, Marketing Manager at St Marks CourtThank you for your feedback and lovely review, your kind words will be passed to all our St Marks Court.
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Review from Lynn G (Daughter of Resident) published on 15 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We as a family are very happy with the care our mam has. She has settled really well, the staff and management are always at hand if we have a query. Thank you.
Reply from Francesca MacDuff-Varley, Marketing Manager at St Marks CourtThank you for your lovely feedback, your kind words will be passed to all our St Marks Court Colleagues.
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Review from I R (Son of Resident) published on 12 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother struggles to drink on her own. Sometimes I visit and she is in lounge without access to a drink of water which she drinks a lot of. I tend to pour a lot of water down her on visits. I realise the work being carried out is sometimes really difficult.
Reply from Francesca MacDuff-Varley, Marketing Manager at St Marks CourtThank you for taking the time to leave a review and your lovely scores, your feedback will be passed to our St Marks Court team.
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Review from L S (Niece of Resident) published on 29 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
St Marks is excellent towards caring for the residents where they live in St Marks and support their needs.
Reply from Francesca MacDuff-Varley, Marketing Manager at St Marks CourtThank you for your 5-star review, your amazing feedback will be shared with all our St Marks Court Colleagues.
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Review from Michael C (Son of Resident) published on 29 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mam has been in St Marks for nearly six months, my dad was here for around six weeks until he recently passed. In all the time my parents have spent in St. Mark's they have been shown kindness, given lots of help and understanding in difficult circumstances myself and sisters much appreciate all
that has been given to them. Michael.
Reply from Francesca MacDuff-Varley, Marketing Manager at St Marks CourtThank you for your kind words and feedback, this will be shared with all our St Marks team.
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Review from D B (Daughter of Resident) published on 29 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff very welcoming and lovely, keep you informed with things concerning mam, always smiling and talks to you. They have many activities and entertainment for residents which is good getting everyone involved.
Reply from Francesca MacDuff-Varley, Marketing Manager at St Marks CourtThank you for your lovely review - your kind words will be shared with all the team.
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Review from John H (Son of Resident) published on 2 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been living here for two years and has been well looked after by the friendly, dedicated, and professional staff. The home is clean, warm, well-managed, and serves a great variety of food and drinks at every meal. There's always plenty to do for those who enjoy socialising, with activities and
entertainment on offer. The new manager is sociable, approachable, empathetic, and takes a hands-on approach to her role. Dad is happy at St Marks, and I believe living here has greatly improved his mental and physical health, as well as his longevity.
Reply from Francesca MacDuff-Varley, Marketing Manager at St Marks CourtThankyou for your wonderful 5-star review of St Marks and our team, your lovely feedback will be shared with all our Colleagues who contribute to the running of our care home.
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Review from A P (Daughter of Resident) published on 13 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad came here for nursing care from hospital. He has settled in so well and gets on with all the staff.
Staff are always friendly and willing to help in anyway they can.
Rooms and communal areas are spacious and clean.
Reply from Francesca MacDuff-Varley, Marketing Manager at St Marks CourtThank you for your lovely review - your feedback will be passed to all our team.
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Review from M H (Son of Resident) published on 18 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very caring and attentative and very approachable.
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Review from Lyn G (Daughter of Resident) published on 12 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our mother has been here 4 days in that time we feel she has settled well, comfortable and safe. Staff we have encountered have been very helpful, caring.
Reply from Francesca MacDuff-Varley, Marketing Manager at St Marks CourtThank you for your lovely feedback, we hope your mother continues to be happy at St Marks Court.
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Review from Heather B (Daughter of Resident) published on 12 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are welcoming and friendly. Always kind to my kids who visit with me. Management has changed frequently but I feel my dad is in good hands. My dad is not very open or able to explain his medical care here however from what I know, I have no concerns.
Reply from Francesca MacDuff-Varley, Marketing Manager at St Marks CourtThank you for taking the time write your review, your positive feedback will be shared with all the team.
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Review from K D (Wife of Resident) published on 23 September 2025 Submitted via Postal Card • Report
Overall Experience 1.0 out of 5
Absolutely filthy place. Staff had no hygiene training of either food or patient cleanliness. Room very rarely cleaned and never thoroughly. Bed and mattress never clean and very old, holes in mattress. Scruffy stained bedding- mould on pillows. Patient left in bed for 10 weeks. Mould growing on breakfast
butter. Bins always full and rarely emptied. Furniture falling to bits. Patient left long periods in urine or faeces. Patient not monitored properly, falling on floor regularly. Constant noise from patients screaming day and night.
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Review from Diane L (Daughter-in-law of Resident) published on 21 July 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
St Marks care home in Gateshead is absolutely appauling. Some members of staff are kind and do try to work for the best of the residents others however I have found lazy and are unable to complete the most basic of care tasks. If you're looking for a care home that serves awful food, leaves residents
in dirty beds and in dirty rooms, does not protect residents medical record or personal data and stores clinical waste incorrectly this is the place for you. If I could give a zero star rating I would.
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Current Review Score: 9.2 (9.168)

Overview of Review Score

The Review Score of 9.2 (9.168) out of 10 for St Marks Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.2 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.168 for St Marks Court is calculated as follows: ( (128 Excellents x 5) + (92 Goods x 4) + (11 Satisfactorys x 3) + (1 Poors x 2) + (24 Very Poors x 1) ) ÷ 256 Ratings = 4.168
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for St Marks Court is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Oct 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about St Marks Court

What types of Care is St Marks Court registered for?

Older Person Care, Dementia & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does St Marks Court have?

There are 60 Single Rooms.

What are the Facilities & Services at St Marks Court?

Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is St Marks Court to the centre of Gateshead?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Marks Court to verify any information. View our terms and conditions. St Marks Court has an Enhanced Service - more info.