St Mark’s Court Care Home serves a community that was once dominated by shipbuilding and many of the staff and residents have lived in the area all their lives. This explains why there’s such a warm, communal feeling there. Staff, residents and their families have many shared experiences, which helps staff to build meaningful relationships with residents.
Visitors to St Mark’s Court often remark that it is very homely. This could...
Care Provided by St Marks Court
Type of Service
- Nursing Home
- For a maximum of 60 Service Users
Primary Care Categories
- Older Person Care
- Dementia
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact St Marks Court to confirm what's included and get a personalised quote:
Good to Know
Group/Owner
- Akari Care Ltd
- Private Owned
Person in charge
- Leigh (Flockhart)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (60)
St Marks Court Reviews (71)
St Marks Court has a Review Score of 9.2 (9.168) out of 10, based on 22 reviews in the last 2 years.
Over all time St Marks Court has 71 reviews.
We are very pleased with the care being provided. The staff are all excellent and there are so many planned activities. Clearly the focus is on meeting residents needs and supporting them to be as independent as possible. As family members we are always kept informed and consulted. The home is clean and the rooms are a good size with accessible call bells that are always quickly responded to.
Thank you for your amazing 5-star review, your wonderful feedback will be passed to all the team.
Outstanding care, Grandmother is well looked after. Fantastic facilities and allowed peace of mind knowing she has been cared for to the highest standard. 100% recommend.
Thank you for your fantastic 5-star review and wonderful feedback that we will share with the team.
My father-in-law was in here for 2 weeks for palliative care, I would like to thank all the nursing staff and carers. The love, care, compassion and support from all the staff was exceptional. They go above and beyond to help all residents in this home, I would highly recommend it to anyone! They deserve more than 5 stars. Thank you very much from the bottom of our hearts!
Thank you for your wonderful review and amazing feedback for the team, this will be passed on to them all!
So as a family, we decided to take him out and he is now in a new care home. He is really happy now.
Very good.
I can't thank everyone so much for all they have done for us.
Very prompt and efficient move-in process and changing room to be more comfortable and near the nurses station. Good communication from nursing staff with health updates. Staff are positive and engaging. Would like more receptiveness to sensor mat alarms, but understand pressure on staffing, plus clothes missing during laundry. But overall, our family have been very grateful of the level of care and respect offered to our family members and we would recommend St Marks to others!
At all times I have witnessed the staff treat my father with dignity and care. At times there has been a tense situation and the staff have always managed to control and resolve the situation. The management staff have been very helpful, and when I made any enquiries. All my questions have been answered fully.
Mam fell and broke her hip in hospital 3 weeks ago. Back to home then back to hospital (breathing problem), returned back to home for palliative care. Passed away 3rd January.
We are very sorry for the passing of your mum and thank you for your lovely review scores at this sad time.
The staff at St Marks cared for my dad as if he were their family. Dad felt safe and happy to be in a home-from-home environment, and his death was calm, comfortable and ultimately peaceful.
Thank you to the manager and all the staff for making Dad's last few days happy ones. I will be forever grateful.
Thank you for your heartfelt review; your kind words will be passed on to the team.
Two weeks of respite has worked out really well and would be happy to come back if necessary.
Thank you for your lovely review and kind words, we will pass these to all our St Marks Court team.
I like it here.
Thank you for your review and sharing you are happy with us, we will pass this to all our St Marks Court team.
Quite a nice place. Carers are kind and helpful, as are all the staff.
Thank you for your kind words, we will pass these on to all our St Marks Court team.
The food provided was generally unhealthy and lacked variation. St Marks left my father unkept, and unshaven, with hair not combed, and wearing other people’s ill-fitting clothes became too much for the family.
Safeguarding issues were the last straw and my father was removed from the home within a week.
I’d strongly recommend considering alternative residential care.
Thank you for sharing your review as we welcome all feedback for our homes. We are sorry you feel your experience at St Marks Court was not agreeable and are glad these issues were resolved and addressed when raised.
Very friendly approach. On the welcome of my mam, staff, manager and depty were very nice, caring and supportive towards me and my mam. Good size rooms, food very good standard and loads of activities too. I would definitely recommend a stay at st Marks.
Thank you for your lovely review and kind words, your feedback will be passed to the team.
The staff are very caring and friendly.
My dad has said he enjoyed his week here.
Thank you for your wonderful 5-star review; we are very happy to hear your dad enjoyed his stay with us.
Found the staff really friendly and helpful in all areas.
Thank you for your lovely review and kind words that will be passed on to our team.
Once my step-mum arrived, she was settled within the day; she is actually looking so much better prior to the previous place - she is in excellent hands! The staff, from the carers to the nurses and management are all brilliant.
St Mark's also offers daily activities from animal visits to singers etc, family are well informed, and a calendar is listed with all the activities, etc.
I honestly can't fault the place; I know I can leave my step-mum after a visit without being traumatised or crying on my journey home.
Thank you, St Mark's.
What a fantastic and lovely review - thank you for this amazing feedback that will be passed on to our St Marks team.
Dad settled in very well and is well looked after by the staff. If the family has any issues or worries about anything, we discuss any concerns with the manager and are always happy with the outcome. The manager is very approachable and understanding.
Thank you for your lovely comments; your feedback will be passed on to our St Marks Court team.
She has settled in great.
Thank you for your lovely review - your fantastic feedback will be passed on to the St Marks team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 October 2022- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Requires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for St Marks Court.
There are no upcoming events for St Marks Court.
Awards / Recognitions (1)
- Recipient: Akari Care LtdDate: Monday 15 Feb 2016
Meet the Team (0)
There are no Team Members posted yet.
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