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St Marks Court

73 Split Crow Road, Deckham, Gateshead, Tyne & Wear NE8 3SA
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St Marks Court, Gateshead
St Marks Court, Gateshead
St Marks Court, Gateshead

St Mark’s Court Care Home serves a community that was once dominated by shipbuilding and many of the staff and residents have lived in the area all their lives. This explains why there’s such a warm, communal feeling there. Staff, residents and their families have many shared experiences, which helps staff to build meaningful relationships with residents.

Visitors to St Mark’s Court often remark that it is very homely. This could...  

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Care Provided by St Marks Court

Type of Service

  • Nursing Home
  • For a maximum of 60 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact St Marks Court to confirm what's included and get a personalised quote:

Good to Know

Group / Owner

Person in charge

  • Leigh (Flockhart)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)

St Marks Court Reviews (74)

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9.2

St Marks Court has a Review Score of 9.2 (9.170) out of 10, based on 24 reviews in the last 2 years. Over all time St Marks Court has 74 reviews.

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Showing 74 reviews matching selected criteria
Review from Susan G (Stepdaughter of Resident) published on 26 June 2023 Submitted via Website
Overall Experience
We have recently moved my step-mum from another care home to St Mark's. My 1st visit to check the place out was brilliant - as soon as I walked in the door, I knew this was the place for my step-mum. The manageress was very welcoming and friendly, with outstanding assurances my step-mum would be very welcomed and looked after here.
Once my step-mum arrived, she was settled within the day; she is actually looking so much better prior to the previous place - she is in excellent hands! The staff, from the carers to the nurses and management are all brilliant.
St Mark's also offers daily activities from animal visits to singers etc, family are well informed, and a calendar is listed with all the activities, etc.
I honestly can't fault the place; I know I can leave my step-mum after a visit without being traumatised or crying on my journey home.

Thank you, St Mark's.

Reply from Francesca MacDuff-Varley, Marketing Manager at St Marks Court

What a fantastic and lovely review - thank you for this amazing feedback that will be passed on to our St Marks team.

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Review from V C (Daughter of Resident) published on 7 June 2023 Submitted via Postal Card
Overall Experience

Dad settled in very well and is well looked after by the staff. If the family has any issues or worries about anything, we discuss any concerns with the manager and are always happy with the outcome. The manager is very approachable and understanding.

Reply from Francesca MacDuff-Varley, Marketing Manager at St Marks Court

Thank you for your lovely comments; your feedback will be passed on to our St Marks Court team.

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Review from Melanie J (Daughter-in-law of Resident) published on 5 June 2023 Submitted via Postal Card
Overall Experience
Staff and management have been very helpful and caring.

She has settled in great.

Reply from Francesca MacDuff-Varley, Marketing Manager at St Marks Court

Thank you for your lovely review - your fantastic feedback will be passed on to the St Marks team.

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Review from Carole J (Next of Kin) published on 19 May 2023 Submitted via Postal Card
Overall Experience

Staff friendly (very). Looked after the residents excellently. Welcomed me when I visited. Did everything possible to make the resident's life better. Can't fault them.

Reply from Francesca MacDuff-Varley, Marketing Manager at St Marks Court

Thank you for your fantastic review - your kind words will be passed on to the team.

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Review from D F (Daughter of Resident) published on 4 May 2023 Submitted via Postal Card
Overall Experience

Caregivers and managers are fantastic. Always there to help. Nothing is a problem. Fantastic activities. Lovely homemade food, absolutely no complaints from Dad loving it. We, as a family, have always felt Dad was safe and well looked after.

Reply from Francesca MacDuff-Varley, Marketing Manager at St Marks Court

Thank you for your lovely review and feedback - your positive words will be passed on to the St Marks Court team.

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Review from Christine S (Resident / Service User) published on 27 April 2023 Submitted via Postal Card
Overall Experience

It is nice, and all the staff are lovely.

Reply from Francesca MacDuff-Varley, Marketing Manager at St Marks Court

Thank you for your lovely words and the excellent scores you have given; your feedback will be passed on to the team.

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Review from Veronica N (Daughter of Resident) published on 12 April 2023 Submitted via Postal Card
Overall Experience

Since my mam came to St Marks in October, there has been more care than we hope for. It's like she has been here forever. It was very hard having to put Mam into care but found out it has been the best we have done for her. The care, love and loyalty shown by all the staff are second to none. This has helped her settle in so well. Thanks for all that you do.

Reply from Francesca MacDuff-Varley, Marketing Manager at St Marks Court

Thank you for this amazing review; your kind words and fantastic feedback will be passed on to our St Marks Court team.

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Review from Sonia T (Daughter of Resident) published on 28 March 2023 Submitted via Postal Card
Overall Experience

I went for a chat with the manager about my mum's care, and it was dealt with asap. My mum got moved, and after three days, I've seen a change in my mum. She is much happier, and the carers have looked after Mum greatly. I am so happy, and Mum is happy thanks to the manager.

Reply from Francesca MacDuff-Varley, Marketing Manager at St Marks Court

Thank you for your fantastic review. We are very happy your concerns could be dealt with in such a positive manner, and your feedback will be passed on to the team.

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Review from Douglas J (Resident / Service User) published on 28 March 2023 Submitted via Postal Card
Overall Experience

I am very happy, and the staff are really wonderful; they are always there when you need help, and I really love my food.

Reply from Francesca MacDuff-Varley, Marketing Manager at St Marks Court

Thank you for your wonderful five-star review - your feedback is very important to us, and this will be passed on to all our team.

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Review from Beth I (Respite Resident) published on 27 March 2023 Submitted via Postal Card
Overall Experience

I enjoyed my time here.

Reply from Francesca MacDuff-Varley, Marketing Manager at St Marks Court

Thank you for your wonderful 5-star review - this will be passed on to all the team.

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Review from C L (Daughter of Resident) published on 27 March 2023 Submitted via Postal Card
Overall Experience

My dad was extremely happy, relaxed and content during his stay at St Marks Court. Dignity and respect always. Nurses and all staff - excellent care. Caring, thoughtful and engaged well with my dad and my dad's family. Thank you for your care and help at a difficult time.

Reply from Francesca MacDuff-Varley, Marketing Manager at St Marks Court

Thank you for your lovely words, which will be passed on to all of the care team.

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Review from Donna R (Niece of Resident) published on 27 April 2022 Submitted via Website
Overall Experience

Visited today after a very anxious week since moving my aunt into St Marks, and I feel 100-times better seeing how lovely the staff are with the residents and how settled my auntie is compared to last week! Thank you so much. I think the whole family will sleep a lot better now knowing he is safe and cared for.

Reply from Francesca MacDuff-Varley, Marketing Manager at St Marks Court

Thank you for your lovely words and feedback - we are very happy that she is settling in well and is happy.

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Review from B B (Niece of Resident) published on 20 April 2022 Submitted via Postal Card
Overall Experience

St Marks is a warm and friendly care home. The staff are all helpful and dedicated to my aunt and her family. My aunt has settled in really well and now sees St Marks as her home.

Reply from Francesca MacDuff-Varley, Marketing Manager at St Marks Court

Thank you for your lovely review. We are very happy your Aunt considers St Marks as her home, and we are very pleased she is with us. I will pass your kind words on to our care team.

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Review from L W (Granddaughter of Resident) published on 20 April 2022 Submitted via Postal Card
Overall Experience

I'm happy that my nanna is happy, and the staff are very helpful. My nanna enjoys the company of the other residents and likes to enjoy the activities.

Reply from Francesca MacDuff-Varley, Marketing Manager at St Marks Court

Thank you for your review. Your lovely comments will be passed to our St Marks Court care team.

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Review from Pamela J (Daughter of Resident) published on 19 April 2022 Submitted via Postal Card
Overall Experience

All rooms ensuite and are very clean and tidy. Staff very friendly and accommodating. Nothing is too much trouble Residents are encouraged to participate in activities when possible.

Reply from Francesca MacDuff-Varley, Marketing Manager at St Marks Court

Thank you for your review; I will pass your lovely comments on to our care team.

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Review from Terence E (Husband of Resident) published on 24 February 2022 Submitted via Postal Card
Overall Experience

Overall, I'm very pleased with the care package at St Marks. I marked security down because my wife wedding and engagement ring have gone missing. The one to one team who organise visiting, could not be praised enough for their help and kindness.

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Review from Elaine J (Resident / Service User) published on 20 April 2021 Submitted via Postal Card
Overall Experience

This is a pleasant care home to live in. The staff do all they can to help you, especially if you have anything that is bothering you. I have been here for six years, and I am still happy being here.

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Review from I W (Daughter of Resident) published on 3 September 2020 Submitted via Postal Card
Overall Experience

Friendly, welcoming, helpful, caring and professional. Residents dignity and understanding. My mam says the staff are all lovely and the food is beautiful. She is now making friends and going into the lounge.

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Review from Frances S (Daughter of Resident) published on 13 August 2020 Submitted via Website
Overall Experience
My mam is there and I wouldn't trust anyone else with mam.

The carer is so lovely with her treats her like her own mam. Because of Covid-19 they pass on loving messages. The manager is lovely all staff are kind I would give 10 out of 10

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Review from Stephanie K (Daughter of Resident) published on 5 March 2020 Submitted via Website
Overall Experience

My father received excellent care during the final stages of his life. He was treated with compassion and dignity by a wonderful team of staff. They also cared for us, the family, too.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 07 October 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for St Marks Court.

Upcoming Events

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Awards / Recognitions (1)

  • 15 Feb 2016Recipient: Akari Care Ltd

Accreditations

There are no accreditations posted yet for St Marks Court.

Meet the Team (0)

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