St Mark’s Court Care Home serves a community that was once dominated by shipbuilding and many of the staff and residents have lived in the area all their lives. This explains why there’s such a warm, communal feeling there. Staff, residents and their families have many shared experiences, which helps staff to build meaningful relationships with residents.
Visitors to St Mark’s Court often remark that it is very homely. This could...
Care Provided by St Marks Court
Type of Service
- Nursing Home
- For a maximum of 60 Service Users
Primary Care Categories
- Older Person Care
- Dementia
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact St Marks Court to confirm what's included and get a personalised quote:
Good to Know
Group/Owner
- Akari Care Ltd
- Private Owned
Person in charge
- Leigh (Flockhart)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (60)
St Marks Court Reviews (71)
St Marks Court has a Review Score of 9.2 (9.168) out of 10, based on 22 reviews in the last 2 years.
Over all time St Marks Court has 71 reviews.
Staff friendly (very). Looked after the residents excellently. Welcomed me when I visited. Did everything possible to make the resident's life better. Can't fault them.
Thank you for your fantastic review - your kind words will be passed on to the team.
Caregivers and managers are fantastic. Always there to help. Nothing is a problem. Fantastic activities. Lovely homemade food, absolutely no complaints from Dad loving it. We, as a family, have always felt Dad was safe and well looked after.
Thank you for your lovely review and feedback - your positive words will be passed on to the St Marks Court team.
It is nice, and all the staff are lovely.
Thank you for your lovely words and the excellent scores you have given; your feedback will be passed on to the team.
Since my mam came to St Marks in October, there has been more care than we hope for. It's like she has been here forever. It was very hard having to put Mam into care but found out it has been the best we have done for her. The care, love and loyalty shown by all the staff are second to none. This has helped her settle in so well. Thanks for all that you do.
Thank you for this amazing review; your kind words and fantastic feedback will be passed on to our St Marks Court team.
I went for a chat with the manager about my mum's care, and it was dealt with asap. My mum got moved, and after three days, I've seen a change in my mum. She is much happier, and the carers have looked after Mum greatly. I am so happy, and Mum is happy thanks to the manager.
Thank you for your fantastic review. We are very happy your concerns could be dealt with in such a positive manner, and your feedback will be passed on to the team.
I am very happy, and the staff are really wonderful; they are always there when you need help, and I really love my food.
Thank you for your wonderful five-star review - your feedback is very important to us, and this will be passed on to all our team.
I enjoyed my time here.
Thank you for your wonderful 5-star review - this will be passed on to all the team.
My dad was extremely happy, relaxed and content during his stay at St Marks Court. Dignity and respect always. Nurses and all staff - excellent care. Caring, thoughtful and engaged well with my dad and my dad's family. Thank you for your care and help at a difficult time.
Thank you for your lovely words, which will be passed on to all of the care team.
Visited today after a very anxious week since moving my aunt into St Marks, and I feel 100-times better seeing how lovely the staff are with the residents and how settled my auntie is compared to last week! Thank you so much. I think the whole family will sleep a lot better now knowing he is safe and cared for.
Thank you for your lovely words and feedback - we are very happy that she is settling in well and is happy.
St Marks is a warm and friendly care home. The staff are all helpful and dedicated to my aunt and her family. My aunt has settled in really well and now sees St Marks as her home.
Thank you for your lovely review. We are very happy your Aunt considers St Marks as her home, and we are very pleased she is with us. I will pass your kind words on to our care team.
I'm happy that my nanna is happy, and the staff are very helpful. My nanna enjoys the company of the other residents and likes to enjoy the activities.
Thank you for your review. Your lovely comments will be passed to our St Marks Court care team.
All rooms ensuite and are very clean and tidy. Staff very friendly and accommodating. Nothing is too much trouble Residents are encouraged to participate in activities when possible.
Thank you for your review; I will pass your lovely comments on to our care team.
Overall, I'm very pleased with the care package at St Marks. I marked security down because my wife wedding and engagement ring have gone missing. The one to one team who organise visiting, could not be praised enough for their help and kindness.
This is a pleasant care home to live in. The staff do all they can to help you, especially if you have anything that is bothering you. I have been here for six years, and I am still happy being here.
Friendly, welcoming, helpful, caring and professional. Residents dignity and understanding. My mam says the staff are all lovely and the food is beautiful. She is now making friends and going into the lounge.
The carer is so lovely with her treats her like her own mam. Because of Covid-19 they pass on loving messages. The manager is lovely all staff are kind I would give 10 out of 10
My father received excellent care during the final stages of his life. He was treated with compassion and dignity by a wonderful team of staff. They also cared for us, the family, too.
The staff at St Marks ensure the residents are safe and well. The staff are the Saint in St Marks. It is a proper family atmosphere not only for residents but also the families. There is always something for them to do on a daily basis plenty of entertainment and activities.
The staff at St Marks are absolute angels. Our mam passed away on the 4th May after a short illness and my sister and myself stayed at the home for 8 days and never left her side. The staff not only lovingly cared for our mam but us too. Even after she passed they knocked on the door before entering, so respectful. It's a big decision placing a relative in care but I wouldn't hesitate in recommending St Marks Court.
My grandfather stayed within St Marks for 2 weeks respite. The care was outstanding. The staff were so helpful. The home was clean and welcoming.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 October 2022- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Requires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for St Marks Court.
There are no upcoming events for St Marks Court.
Awards / Recognitions (1)
- Recipient: Akari Care LtdDate: Monday 15 Feb 2016
Meet the Team (0)
There are no Team Members posted yet.
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