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Allan Court

Woodlands, Benwell Lane, Newcastle upon Tyne, Tyne & Wear NE15 6RU
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Allan Court, Newcastle upon Tyne
Allan Court, Newcastle upon Tyne
Allan Court, Newcastle upon Tyne

Allan Court is a Newcastle-upon-Tyne care accommodation that takes on nursing, residential and respite needs, while being especially skilled in looking after the needs of those with dementia and Alzheimer's.

Carers offer appropriate care qualifications and have shown effectiveness in coping with a range of challenges and personal needs.

Being purpose-built, Allan Court is an excellent facility for practising care and achieving high standards, while offering a pleasant living environment.

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Care Provided by Allan Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Contact Allan Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Marie Clifford (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (62)

Allan Court Reviews (74)

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9.5

Allan Court has a Review Score of 9.5 (9.506) out of 10, based on 16 reviews in the last 2 years. Over all time Allan Court has 74 reviews.

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Showing 74 reviews matching selected criteria
Review from Margaret L (Daughter-in-law of Resident) published on 31 August 2026 Submitted via Postal Card
Overall Experience

I have both Mother & Father in law in this care home, both say the food is awful & often can't eat it.

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Review from V B (Sister of Resident) published on 6 August 2026 Submitted via Postal Card
Overall Experience
I cannot speak highly enough of the quality of care my brother has received in the care home. The response from every member of staff is outstanding. No matter what the problem it is dealt with immediately with care, respect, patience and compassion.

The home is immaculately clean & very welcoming. A good variety of food & drink are provided, and the staff encourage all residents to eat properly. A lot of activities are provided, and participation is encouraged to help residents' overall well being.

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Review from Ruth D (Daughter of Resident) published on 6 August 2026 Submitted via Postal Card
Overall Experience

my mum went into Allan Court in January this year, she has mild dementia and suffered with falls. We are blessed to have found this wonderful care home. It is beyond exceptional with wonderful caring staff, very clean. Everyone so friendly, kind and nothing is a bother for her or us as relatives - we could not be happier with her care here. It lessens so much pressure on us. Thank you to everyone.

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Review from Angela D (Daughter of Resident) published on 6 August 2026 Submitted via Postal Card
Overall Experience

Since my mum came to Allan Court we have seen nothing but pure care and kindness. The rooms are absolutely lovely, the whole place is lovely, clean and smells nice! All the staff are absolutely amazing. They have my mum's interest, care, happiness, health at heart. They all go above & beyond! We as a family feel part of their care too.

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Review from Norma P (Wife of Resident) published on 5 August 2026 Submitted via Postal Card
Overall Experience

I have my husband, Herb, as a resident in Alan Court for just over 2 yrs now. I wasn't too sure at first. But as time has gone on, I realise he is well looked after; I have no reason to complain about anything, as staff have done. A good job all around. Herb and I have good relations with all staff.

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Review from Michelle G (Granddaughter of Resident) published on 18 April 2026 Submitted via Website
Overall Experience

my grandad was only in here for a short 4 months but the care and kindness they showed him was amazing, he was always smart and smiling and the staff were lovely. The way our family and my grandad has cared for these past few days does not go unnoticed lovley home would recommend to anyone.

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Review from Andrew G (Grandson of Resident) published on 18 April 2026 Submitted via Website
Overall Experience

My grandad was only with these for 4 months and the love and care they showed him was out of this world i cant thank them enough for what they did for him and our family absolutely brilliant highly recommend

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Review from M B (Brother of Resident) published on 31 March 2026 Submitted via Website
Overall Experience

I visit my sister at this care home every day. The staff are excellent with the residents everyone is very friendly and will help out with anything. There lots of activities for the residents to do together. I would highly recommend Allan court to anyone.

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Review from Christine D (Niece of Resident) published on 14 January 2026 Submitted via Postal Card
Overall Experience

I could not praise Tammy and her staff enough, the way they look after my uncle on his last few days. The respect they give my auntie and family was just amazing. Tammy, Becky and Lauren went away and beyond their role, they are like family.

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Review from Gemma R (Niece of Resident) published on 14 January 2026 Submitted via Postal Card
Overall Experience

My Uncle Peter and Aunty Janet are both on Tammy's floor. When my uncle passed away at home, Tammy, Becky and Laura were amazing; they could not do enough. They went above expectations. They are amazing with my aunt Janet.

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Review from Evelyn F (Resident / Service User) published on 9 December 2025 Submitted via Postal Card
Overall Experience

This is the first care home I have been to so I can't compare it for value for money?

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Review from J B (Daughter of Resident) published on 28 August 2025 Submitted via Website
Overall Experience
Allan Court is a busy care home. My father has been a resident for almost a year. The staff were very welcoming when my dad arrived and have been great at helping him settle in.

My dad's needs can be quite complex and demanding which they manage very well. He enjoys the food and gets on well with the staff.

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Review from Monica M (Sister of Resident) published on 24 March 2025 Submitted via Website
Overall Experience

I am very impressed with Allan Court. I have always found the staff to be welcoming on my visits. Any concerns or questions as regards my brother's care have been answered and dealt with in a caring and professional manner. The home is clean and provides a good choice of meals. I am unable to visit my brother as regularly as I would like but I know he is safe and well cared for.

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Review from Gladys M (Daughter of Resident) published on 17 December 2024 Submitted via Website
Overall Experience

My mum spent her last weeks at Allan Court where the care she received was exemplary. Every member of staff was friendly professional and approachable. Not only did they support and care for my mum they also looked after us as a family and made a very difficult time easier to cope with. My mum passed away peacefully surrounded by her family and the staff at Allan Court made this possible. I spent a considerable amount of time at my mum's bedside and I witnessed the day-to-day running of the home. Each and every resident was treated with care and respect. I cannot praise the staff at Allan Court enough.

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Review from Margaret B (Niece of Resident) published on 23 October 2024 Submitted via Postal Card
Overall Experience

My aunt has been a resident since March 2024 and her physical and mental improvement has been remarkable. Staff are always very welcoming and I have personally witnessed their caring, attentive attitudes towards residents. My aunt enjoys her food, stating 'You always get a good meal'. I would have no hesitation in recommending Allan Court as a care choice.

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Review from Carol A (Daughter of Resident) published on 23 September 2024 Submitted via Website
Overall Experience

Just to say that Alan Court is lucky to have the staff member who makes sure the rooms and rest of the home are immaculate. Nothing is a bother to him. Anything you want help with he's there. He's a lovely person that you can have banter with. Also one of the nurses looks after our mam brilliantly. She knows when my mam in room 6 isn't herself and gets the doctor out if necessary as mam won't tell the carers as she always says they have enough to do without her bothering them. I know it's their job but I want them to know they are greatly appreciated as well as all other staff.

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Review from Melanie M (Granddaughter of Resident) published on 10 July 2024 Submitted via Postal Card
Overall Experience

We as a family find Allan Court to be a home from home for my nana. She can interact with others for activities if she wishes, or have time to herself in her own room. Nana has settled in well with the other residents and thinks of the staff as extended family. She is eating meals that she would never have tried at home and enjoys everything that is given to her especially her cups of tea and a biscuit.

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Review from Nicole H (Granddaughter of Resident) published on 14 June 2024 Submitted via Website
Overall Experience

I would like to thank Allan Court so much for the care my Nana received during her stay in Allan Court, especially during her last few weeks with us. The end-of-life care she got was second to none and I'll be forever grateful for all they did to ensure she was as comfortable as possible. Allan Court really is home from home. Beautiful home with beautiful staff, and beautiful values. Love to you all.

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Review from M R (Daughter of Resident) published on 26 April 2024 Submitted via Postal Card
Overall Experience

From meeting the care home staff in the hospital it was a very smooth transfer for my 96-year-old mother who has dementia. My mother has settled into her new home very quickly with the staff always ensuring she is clean and comfortable. All the staff in the home are welcoming and happy to meet visitors. A great big thank you to all the staff supporting this transfer at a very difficult time.

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Review from John S (Son of Resident) published on 16 February 2024 Submitted via Postal Card
Overall Experience

Wonderful home with very caring staff and my mother is very well looked after. The home is very clean and decorated to a high standard. Nothing is any bother to the staff.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 December 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Allan Court.

Upcoming Events

There are no upcoming events for Allan Court.

Awards / Recognitions (2)

  • 28 Feb 2023Recipient: Allan Court
  • 30 Jun 2022Recipient: Allan Court

Accreditations

There are no accreditations posted yet for Allan Court.

Meet the Team (3)

Zoe Bell
Zoe BellJob Title Assistant Home ManagerJoined 2016
Hi, I began my journey at Allan Court in 2016 as a Team Leader, progressing to Assistant Manager in 2021.
I provide support to the Home Manager with all quality audits and ensure our staff are trained to a high standard.
I love working with the team at Allan Court, who are well organised and work well as part of a team.
I am dedicated and committed to ensuring our residents receive a high quality of care.

I am privileged to work at Allan Court and enjoy being part of such a dynamic and caring team of people.

Julie Elliott
Julie ElliottJob Title Deputy Home ManagerJoined 2017

Hi, I have worked in the care sector for over 25 years in various roles before accepting the role of Deputy Manager at Allan Court in 2021.

Kayla Bell
Kayla BellJob Title Home AdministratorJoined 2018
Hi!

I started working at Allan Court in 2018 as an Activity Co-Ordinator, where I gained a lot of confidence and experience working closely with our residents and staff team. This encouraged me to progress in my career at Allan Court. My role as home administrator involves supporting the management team with robust recruitment and ensuring invoicing is accurate.

I provide essential support to ensure the smooth operation of Allan Court by acting as the first point of contact for residents, visitors, and families. I also offer substantial support to administrators in the Northeast.

I love working as part of the Bondcare group, which has been very supportive during my career progression.

Frequently Asked Questions about Allan Court

What types of Care is Allan Court registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Allan Court have?

There are 62 Single Rooms.

What are the Facilities & Services at Allan Court?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room are some of the Facilities & Services.

How far is Allan Court to the centre of Newcastle upon Tyne?

2.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Allan Court to verify any information. View our terms and conditions. Allan Court has an Enhanced Service -more info.