Allan Court

Woodlands, Benwell Lane, Newcastle upon Tyne NE15 6RU
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9.8 64 Reviews
  • Allan Court, Newcastle upon Tyne
Allan Court is a Newcastle-upon-Tyne care accommodation that takes on nursing, residential and respite needs, while being especially skilled in looking after the needs of those with dementia and Alzheimer's.

Carers offer appropriate care qualifications and have shown effectiveness in coping with a range of challenges and personal needs.

Being purpose-built, Allan Court is an excellent facility for practising care and achieving high standards, while offering a pleasant living environment.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1500
  • Self-Funded Residential Dementia Care: £1200 – £1500
  • Self-Funded Nursing Care: £1200 – £1500
  • Self-Funded Nursing Dementia Care: £1200 – £1500
  • RESPITE Self-Funded Residential Care: from £1500

These prices are only a guideline, please contact Allan Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Debbie Darby (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (60)

Allan Court Reviews (64)

9.8

Allan Court has a Review Score of 9.8 (9.804) out of 10, based on 13 reviews in the last 2 years.
Over all time Allan Court has 64 reviews.

Overall Experience
  • 53
  • 11
  • 0
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Date Published
  • 64
  • 2
  • 6
  • 13
  • 51
Reviewer Connection to Allan Court
  • 24
  • 11
  • 5
  • 5
  • 4
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 64, showing 61-64
Review from Catherine S (Daughter of Resident) published on 19 May 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
After a lengthy stay in hospital, we chose Allan Court for our lovely, but very poorly Dad.
From the very first telephone enquiry until his sad passing this week, his care has been second to none.
The friendliness, professionalism and compassion of the staff were a great comfort to our family when
we could not be there with him.
In his final days, the family were treated with kindness and understanding by the whole staff team.
Sincere thanks from us all.
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Review from Alan L (Son of Resident) published on 16 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very relaxed due to the service my mother is getting from Allan Court. The care staff watch over my mother due to her illness. She likes the staff and management as they make a fuss of her. All the staff love my mother - she is getting treated very well.
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Review from Paul J (Friend of Resident) published on 3 May 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very nice care home environment and friendly staff. Every time I visit I get welcomed by all staff and made to feel welcome. Staff are always happy to help and answer questions/queries that I have. Meals are very nice as being offered and accepted on a number of occasions.
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Review from Sheila D (Niece of Resident) published on 13 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt recently spent a short time at Allan Court Care Home between a hospital stay and a permanent care home, to which she was impressed by the excellent level of care provided for the residents. The carers and the managers could not have been kinder, friendlier or more attentive.
Within a few days
my aunt seemed quite at home. The staff are a happy team, totally committed to the care and wellbeing of the residents. The home itself is spotlessly clean and fresh. I would have no hesitation in recommending this home to others.
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Current Review Score: 9.8 (9.804)

Overview of Review Score

The Review Score of 9.8 (9.804) out of 10 for Allan Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.804 for Allan Court is calculated as follows: ( (128 Excellents x 5) + (20 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 153 Ratings = 4.804
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Allan Court is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Dec 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (4)

Debbie

Debbie Darby

Job Title: Home Manager Joined: 2025

Hi, I’m Debbie, Manager of Allan Court.
I started my care journey 23 years ago, as a 17-year-old carer here in Allan Court!!!
I have attended University and have degrees in Health and Social Care and in Healthcare Practice.
I have many years of care home experience, along with working in hospital and GP settings and working across the country in forensic roles.
I have worked hard to get to where I am today. I am very passionate about what I do, and I strive to achieve the best.
I am very proud to say I am now the home manager of Allan Court. I now feel like I am back to where I belong.

Zoe

Zoe Bell

Job Title: Assistant Home Manager Joined: 2016

Hi, I began my journey at Allan Court in 2016 as a Team Leader, progressing to Assistant Manager in 2021.
I provide support to the Home Manager with all quality audits and ensure our staff are trained to a high standard.
I love working with the team at Allan Court, who are well organised and work well as part of a team.
I am dedicated and committed to ensuring our residents receive a high quality of care.
I am privileged to work at Allan Court and enjoy being part of such a dynamic and caring team of people.

Julie

Julie Elliott

Job Title: Deputy Home Manager Joined: 2017

Hi, I have worked in the care sector for over 25 years in various roles before accepting the role of Deputy Manager at Allan Court in 2021.

Kayla

Kayla Bell

Job Title: Home Administrator Joined: 2018

Hi!
I started working at Allan Court in 2018 as an Activity Co-Ordinator, where I gained a lot of confidence and experience working closely with our residents and staff team. This encouraged me to progress in my career at Allan Court. My role as home administrator involves supporting the management team with robust recruitment and ensuring invoicing is accurate.


I provide essential support to ensure the smooth operation of Allan Court by acting as the first point of contact for residents, visitors, and families. I also offer substantial support to administrators in the Northeast.
I love working as part of the Bondcare group, which has been very supportive during my career progression.

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