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Allan Court

Woodlands, Benwell Lane, Newcastle upon Tyne, Tyne & Wear NE15 6RU
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Allan Court, Newcastle upon Tyne
Allan Court, Newcastle upon Tyne
Allan Court, Newcastle upon Tyne

Allan Court is a Newcastle-upon-Tyne care accommodation that takes on nursing, residential and respite needs, while being especially skilled in looking after the needs of those with dementia and Alzheimer's.

Carers offer appropriate care qualifications and have shown effectiveness in coping with a range of challenges and personal needs.

Being purpose-built, Allan Court is an excellent facility for practising care and achieving high standards, while offering a pleasant living environment.

Care Provided by Allan Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,200 - £1,500From £1,500
Residential Dementia Care£1,200 - £1,500N/A
Nursing Care£1,200 - £1,500N/A
Nursing Dementia Care£1,200 - £1,500N/A

Contact Allan Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Marie Clifford(Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (62)

Allan Court Reviews (70)

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9.5

Allan Court has a Review Score of 9.5 (9.487) out of 10, based on 12 reviews in the last 2 years. Over all time Allan Court has 70 reviews.

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Review from G B (Son of Resident) published on 25 September 2020 Submitted via Postal Card
Overall Experience

Very caring, helpful and friendly.

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Review from G H (Son of Resident) published on 25 September 2020 Submitted via Postal Card
Overall Experience

Mum has been in Allan Court over 3 years now and after the initial settling in period is happier than she has been for a long time. Our latest visit was under Covid restrictions and we felt that safety of the residents was of prime importance. The management and staff treat her with dignity and sympathy and she is one of their 'family'. The decor is always being updated, entertainment is good, food always looks delicious, staff are brilliant and very caring.

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Review from T E (Daughter of Resident) published on 4 September 2020 Submitted via Postal Card
Overall Experience

My mam went to live at Allan Court care home in March 2016; she was very happy there, very friendly, supportive management and staff. This care home is very clean. There is a wide range of food and drinks. Excellent for activities, always lots of residents to do. My brother has now gone to stay at Allan Court. It's so reassuring knowing your relatives are supported and well looked after. No one wants to put their loved ones in a care home. This home is amazing. All the staff are like your extended family. I can't thank the staff enough for all their amazing care and support over the years with my mam and brother. Dedicated staff, massive applause to them all.

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Review from A M (Aunt of Resident) published on 1 September 2020 Submitted via Postal Card
Overall Experience

My nephew was a resident at Allan Court from Feb 2019 until his death in May 2020. I cannot fault the care, love and devotion of all the staff at Allan Court shown not just to my nephew but to all the residents and also family members this care home is the best I have ever known. I have family that work in the care sector as well as friends Allan Court go above and beyond for residents. They keep them happy, entertained and show their love for the job they do it truly is one big happy family. Best wishes Allan Court.

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Review from N C (Son of Resident) published on 26 August 2020 Submitted via Postal Card
Overall Experience
My mother was admitted and treated her in an emergency situation. The service provided was excellent, staff are lovely and nothing was too much trouble. My mother said food and kindness were excellent. I would highly recommend this home.

A high thanks to everyone for all their care towards my mother.

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Review from M R (Friend of Resident) published on 27 February 2020 Submitted via Postal Card
Overall Experience

My friend was very worried about entering a care setting but once here she settled very quickly with peace of mind knowing there was someone here all the time. Staff were very friendly, helpful and professional. My friend certainly had her favourites. At times she enjoyed the company in the lounge area and other times the solitude of her room. Allan court is decorated with comfortable surroundings. The food was good and appetising with alternatives available. My friend came to love her stay. Thank you for everything.

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Review from A G (Husband of Resident) published on 19 February 2020 Submitted via Postal Card
Overall Experience

It is very nearly 3 years since we decided and move my wife into Allan Court our decision was not taken lightly and it was only after a great deal of research that we made our choice. This is not the first occasion that I have spoken of the high standards of this home. I am impressed with the levels of tolerance shown by all of the staff, given often the difficult circumstances in which they work. I do not hesitate in recommending this safe and happy place for a loved one.

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Review from C B (Son of Resident) published on 18 February 2020 Submitted via Postal Card
Overall Experience

I think Allan Court is very good, the staff, food, entertainment and assistance for my Mam suits me, that's why I keep Mam in and have done for a long time.

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Review from J G (Daughter of Resident) published on 6 January 2020 Submitted via Postal Card
Overall Experience

My mother has been a resident for 9+ years. Her care has been very good. The current manager has made exceptional changes to the care home, all for the better. She deals with issues promptly and efficiently. On occasions, there does not seem enough staff upstairs, staff seem very rushed. The care home has been redecorated to a high standard and is clean and odour free.

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Review from C L (Niece of Resident) published on 3 January 2020 Submitted via Postal Card
Overall Experience
My aunt was in Allan Court for respite, November 2019. The excellent care and loving support she received from all members of staff was first class. Nothing was too much trouble. The home is run to a very high standard with a lot of varied activities and events. The meals are plentiful and enjoyable. All staff are very friendly and helpful with all residents and their families/friends/visitors.

A big thank you to everyone. I would 100% recommend Allan Court.

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Review from Margaret B (Daughter of Resident) published on 20 December 2019 Submitted via Postal Card
Overall Experience

My mother went into Allan Court for respite care. I found the staff to be very friendly and helpful. Her room was very comfortable with an en-suite bathroom. Food was excellent and at times too much for her to finish. She would have loved to have joined in with the dancing but does not have much mobility in her legs. All in all, a very pleasant stay for her and I wouldn't hesitate to recommend Allan Court.

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Review from Deborah B (Daughter-in-law of Resident) published on 4 December 2019 Submitted via Postal Card
Overall Experience

Friendly, caring staff. Lovely home with a warm caring and loving environment. Always clean and smells fresh. My relative is very settled and cared for.

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Review from Rachael A (Daughter of Resident) published on 4 November 2019 Submitted via Website
Overall Experience
My mother was admitted temporarily into Allan Court at which time I was afraid, having heard negative reviews on many care homes. I could not have been more pleasantly surprised. The team at Allan Court care for their residents as they would their own family member, it's a comfortable, clean care home with their philosophy based on ensuring residents are socialized on a daily basis. The social aspect has benefited my mother immensely. The carers are always smiling and full of fun, nothing is too much trouble.
The catering is of a good standard and again, this has benefited my mother due to her weight issues from forgetting to eat when she lived alone.
The home itself has a pleasant decor which makes everyone feel welcome, it's always lovely and warm and there is always a cup of tea for everyone who visits.

As I live far away, I now have peace of mind that my mam is being cared for in the correct manner.

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Review from Jacqueline P (Daughter of Resident) published on 4 November 2019 Submitted via Postal Card
Overall Experience

My mother went to live in Allan Court due to advanced dementia (wandering at night). Initially, she was in the lower ground floor level which was excellent. She died August 2019 on the nursing floor. End of life care by staff was excellent.

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Review from D M (Friend of Resident) published on 1 November 2019 Submitted via Postal Card
Overall Experience
The care my friend receives is second to none. He refers to Allan Court as his home. He gets the best of care and attention when he is poorly and is well looked after on a daily basis. The home is clean and tidy and bright and welcoming, has loads of events and activities and brilliantly decorated special days/time of year.

Overall I rate Allan Court 100%

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Review from C F (Grandson of Resident) published on 28 October 2019 Submitted via Postal Card
Overall Experience

My grandma has been in Allan Court for two years and I have always been pleased with her care. The care staff are extremely friendly and very welcoming. They always stop for a chat and take an interest.

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Review from R M (Daughter of Resident) published on 23 October 2019 Submitted via Postal Card
Overall Experience

My mum has been resident at Allan Court for nearly 4 years. I cannot express in words what a fantastic run home this is. The staff are exceptional i.e. Caring, thoughtful and nothing too much trouble with unending patience they make visitors at ease and so welcome. The manager does a great job at running everything to perfection (no one could do a better job) A great big thanks to all.

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Review from J N (Friend of Resident) published on 11 October 2019 Submitted via Postal Card
Overall Experience
I have seen my friend change for the better since her admission. Obviously well cared for and the staff are all very friendly and helpful.

I have been to visit her but nor actually seen all the care given but I am impressed how well she is doing and how happy she seems. Her room is always clean and the food looks appetising.

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Review from J H (Friend of Resident) published on 7 October 2019 Submitted via Postal Card
Overall Experience

My observations are that the care home is well run. The staff are friendly and helpful to myself and my friend, who has been a resident for five years.

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Review from Deborah D (Daughter of Resident) published on 19 July 2019 Submitted via Postal Card
Overall Experience

I find Allan Court very clean and the decor is beautiful. My father is well cared for and very content in Allan Court. The cleanliness is of a very high standard and the staff are helpful and friendly. I have peace of mind while my father is being cared for in Allan Court.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 December 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Allan Court.

Upcoming Events

There are no upcoming events for Allan Court.

Awards / Recognitions (2)

  • 28 Feb 2023Recipient: Allan Court
  • 30 Jun 2022Recipient: Allan Court

Accreditations

There are no accreditations posted yet for Allan Court.

Meet the Team (3)

Zoe Bell
Zoe BellJob Title:Assistant Home ManagerJoined: 2016
Hi, I began my journey at Allan Court in 2016 as a Team Leader, progressing to Assistant Manager in 2021.
I provide support to the Home Manager with all quality audits and ensure our staff are trained to a high standard.
I love working with the team at Allan Court, who are well organised and work well as part of a team.
I am dedicated and committed to ensuring our residents receive a high quality of care.

I am privileged to work at Allan Court and enjoy being part of such a dynamic and caring team of people.

Julie Elliott
Julie ElliottJob Title:Deputy Home ManagerJoined: 2017

Hi, I have worked in the care sector for over 25 years in various roles before accepting the role of Deputy Manager at Allan Court in 2021.

Kayla Bell
Kayla BellJob Title:Home AdministratorJoined: 2018
Hi!

I started working at Allan Court in 2018 as an Activity Co-Ordinator, where I gained a lot of confidence and experience working closely with our residents and staff team. This encouraged me to progress in my career at Allan Court. My role as home administrator involves supporting the management team with robust recruitment and ensuring invoicing is accurate.

I provide essential support to ensure the smooth operation of Allan Court by acting as the first point of contact for residents, visitors, and families. I also offer substantial support to administrators in the Northeast.

I love working as part of the Bondcare group, which has been very supportive during my career progression.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Allan Court to verify any information. View our terms and conditions. Allan Court has an Enhanced Service -more info.