Redesdale Court Care Home

My mother has been a resident at Redesdale Court for fifteen months or so and is very happy with all aspects of the care she receives. She has not said to me 'I wish this/that were different'. I visit reasonably frequently at different times of the day and so see all the staff at Redesdale Court. I find them all friendly, approachable, caring and professional, who work as a team for the benefit of the residents. I am very happy with the care my mother receives and have no suggestions for improvement. I would recommend Redesdale Court to anyone looking for care and have done so on several occasions.

My mother is very well cared for by the excellent staff at Redesdale Court.

I would certainly recommend this home to anyone.

Our father is in the Grace Unit at Redesdale Court and we can't speak highly enough of this home. The level of care from all staff, from the manager down, is excellent. Our father is treated with care and compassion and at the same time allowing him to keep his self respect. The food is of a high standard and the home is kept spotless and decorated to a high standard. There are lots of activities for those who wish to participate. If we were putting this review on another review website we would give it five stars.

Fantastic care home with wonderful, caring staff. Couldn't ask for a better care provider for my Mum.

The only gripe I have is with the parking facilities.

Care homes are very much in the news of late. Good reports and otherwise. But regarding Redesdale Court, I can only say excellent. Long may it last.

Very caring staff. Nothing is too much trouble.

My Wife has been resident at Redesdale Court since August 2017 so I can say with confidence that the care she receives is outstanding. Every single one of the staff are so caring, respectful of both of us and kind. I have no concerns whatsoever re her care. My only grouse is car parking facilities being taken by NHS visitors.

The staff at Redesdale Court are all amazing each and every one of them they look after me when I visit as much as they look after my husband I could never thank them enough. I often stay for my tea and the food is 5* thank you so much

The service is excellently led whereby all of the staff lead by this example. My dad is completely cared for, respected and treated with dignity. We as a family cannot thank or praise the staff enough nothing is too much for them they are all amazing. It is lovely being able to leave dad and trust he is in excellent hands. Thank you all so much!

No request is refused. Everybody treats you with love and care. I can't speak highly enough of them from the management to the laundry assistant.

Extremely happy with all aspects of care at Redesdale Court. Staff work so hard and stay patient, friendly and efficient through the whole shift. Which is amazing with the challenges they face every day! The administrator is efficient and always had a friendly smile when we come through there door or when we're leaving. Management go above and beyond what's expected of them, especially the general manager. She cares about and appreciates her staff and the residents. I know my mam is so well cared for and safe.

I was first drawn to Redesdale Court for my mother by the excellent CQC report. When I came to inspect the care home I was impressed by the clean and modern appearance of the home and the helpfulness of the staff. The first impression has improved as time has passed and the staff treat my mother as if she was theirs.

Could not recommend Redesdale Court more highly. The staff are the most caring personnel with residents' best interests at heart.

Redesdale Court gives excellent care to my mother. Nothing is too much trouble for the staff and my mother is looked after with great care and dignity. My mother enjoys living here with the food and the social activities.

Care provided is excellent, however, the bedrooms are a bit sparse. The service's integration with Occupational Therapists/Health and Social services is very good.

I feel we couldn't have made a better choice.

This care home deserved the recent CQC outstanding result.

She is happy and likes all the staff - she has a door out into the garden with a small patio, gardening is still of great pleasure to her and the fact we can have planters and bedding plants cheers her up no end.