Redesdale Court Care Home

Rake Lane, North Shields NE29 9QS
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9.5 69 Reviews
  • Redesdale Court Care Home, North Shields
Located just outside the historic seaside town of North Shields, Redesdale Court Care Home offers personalised residential and residential dementia care to older people.

This friendly home offers many areas for residents to relax and socialise with friends and family as well as fantastic amenities which include a lovely landscaped garden which is tended by residents, an on-site hair salon and patio area.

At Redesdale Court, there are a range of lovely dining areas where residents can relax and enjoy dining with family and friends.

The professional care team is on hand to help you or your loved one settle into life in the home. The experienced and friendly home manager leads the team at Redesdale Court to provide the kindest care possible to all residents.

By getting to know each individual resident at Redesdale Court, the team encourage everyone to take an active part in life at the home. Whether it be participating in the popular wellbeing and activities programme or supporting residents in embracing the quieter times, they are committed to helping residents to lead their best lives.

Community is an integral part of life at Redesdale Court, so the team is dedicated to supporting residents in building strong relationships in the North Shields neighbourhood, by organising events with local schools, charities and businesses in the area.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 76 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1208

These prices are only a guideline, please contact Redesdale Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Jemma Rogers (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Room Information

  • Single Rooms (76)

Redesdale Court Care Home Reviews (69)

9.5

Redesdale Court Care Home has a Review Score of 9.5 (9.548) out of 10, based on 19 reviews in the last 2 years.
Over all time Redesdale Court Care Home has 69 reviews.

Overall Experience
  • 60
  • 6
  • 2
  • 0
  • 1
Date Published
  • 69
  • 7
  • 9
  • 19
  • 50
Reviewer Connection to Redesdale Court Care Home
  • 35
  • 13
  • 3
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  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 69, showing 61-69
Review from Mark H (Son of Resident) published on 5 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Redesdale Court gives excellent care to my mother. Nothing is too much trouble for the staff and my mother is looked after with great care and dignity. My mother enjoys living here with the food and the social activities.
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Review from Y B (Grandson of Resident) published on 26 June 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Care provided is excellent, however, the bedrooms are a bit sparse. The service's integration with Occupational Therapists/Health and Social services is very good.
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Review from M W (Daughter of Resident) published on 26 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother suffers from dementia and has been resident at Redesdale Court for over two years.
We have been very happy with the standard of care she has received - the 'outstanding' CQC rating is well-deserved.
Residents are treated as individuals and with dignity.
The staff are friendly and committed.
I
feel we couldn't have made a better choice.
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Review from Fiona S (Daughter of Resident) published on 26 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our Mum has been at Redesdale Court since October 2015 in the EMI unit.
The care home is kept to a high standard and all care staff are very supportive and helpful.
It makes visiting easier for us as we can take Mum into the large lounge which is a change in scenery for her.
We are informed if Mum
is unwell or needs anything.
This care home deserved the recent CQC outstanding result.
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Review from Andrew S (Son of Resident) published on 26 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum's been in Redesdale for three years now, having come in originally in 'Grace' she now is on the residential arm.
She is happy and likes all the staff - she has a door out into the garden with a small patio, gardening is still of great pleasure to her and the fact we can have planters and bedding
plants cheers her up no end.
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Review from A C (Daughter of Resident) published on 26 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a lovely place, where the staff are very kind and caring about all their patients.
My father is receiving all the treatment and care he needs here, for a safe and happy return home.
The team are dedicated to their patients.
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Review from Anthony T (Friend of Resident) published on 30 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend has been a resident for over a year. I have visited each day except for 7 days over this time. The building is spotless, warm and inviting whenever I come in the day, morning afternoon or evening. The staff all shifts are pleasant and helpful. Sometimes under very stressful conditions with
it being an EMI unit. The programme of events published for residents is hard work but the staff just take it in their stride and the residents enjoy the events. I would hope that if I needed care in the future my family would place me in this establishment.
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Review from Maureen B (Resident) published on 14 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Reluctant to place my husband of 62 years in a care home I eventually had to as I could no longer manage to care for him myself at home. After visiting many homes in the area my daughter and I arrived at Redesdale Court and immediately knew that we had found the perfect place warm, friendly welcome,
spotlessly clean, flowers in abundance and delightfully friendly staff - perfect! That was 2 years ago and my sentiments have not changed. My husband is looked after with love and consideration to his Alzheimers at all times and I am welcomed by all the staff at any time of day or night. I could not wish for him to be anywhere but Redesdale Court.
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Review from Louise C (Great-granddaughter of Resident) published on 21 March 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nanna was a user of this care home on the cancer ward and this care home is brilliant, without a doubt the best I have come across. My nanna was very well cared for and we were kept up-to-date with her care as a close family my nanna died peacefully on 8/2/14 and all the staff/nurses/doctors were
amazing 10000 stars from us.
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Current Review Score: 9.5 (9.548)

Overview of Review Score

The Review Score of 9.5 (9.548) out of 10 for Redesdale Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.548 for Redesdale Court Care Home is calculated as follows: ( (164 Excellents x 5) + (47 Goods x 4) + (6 Satisfactorys x 3) + (11 Very Poors x 1) ) ÷ 228 Ratings = 4.548
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Redesdale Court Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (0)

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