From the moment they open the door, the staff have a smile and a welcomeAnn E(Daughter of Resident/Service User)
Every member of the team is always so welcoming and warm.Lauren G(Granddaughter of Resident/Service User)
From the moment they open the door, the staff have a smile and a welcomeAnn E(Daughter of Resident/Service User)
Every member of the team is always so welcoming and warm.Lauren G(Granddaughter of Resident/Service User)
Croft Dene Care Home is located in the Wallsend area of North Tyneside and provides general and dementia residential care in a warm and supportive environment. All rooms are en suite, and residents can enjoy a range of comfortable communal spaces, including two lounges, an on-site coffee shop, and a bright conservatory area.
The home carries out a robust pre-admission assessment prior to admission, and all residents receive personalised care plans...
Croft Dene Care Home is located in the Wallsend area of North Tyneside and provides general and dementia residential care in a warm and supportive environment. All rooms are en suite, and residents can enjoy a range of comfortable communal spaces, including two lounges, an on-site coffee shop, and a bright conservatory area.
The home carries out a robust pre-admission assessment prior to admission, and all residents receive personalised care plans that are reviewed and updated monthly, or as required. Residents and their families are actively encouraged to be involved in care planning, with formal care reviews held every six months.
A wide variety of social and outdoor activities is offered as part of the home’s commitment to improving the physical and mental wellbeing of older people in long-term care.
The location benefits from convenient transport links, including regular bus routes, and is close to several historical attractions, such as a Roman Fort. The Silverlink Shopping Centre and Royal Quays are also nearby, and organised trips can be arranged upon request.
The fees are determined based on the individual assessment.
The price(s) shown are provided by the care home. Contact Croft Dene for full pricing details and T&Cs.
Contact Croft Dene to confirm what's included and get a personalised quote:
Croft Dene has a Review Score of 9.8 (9.769) out of 10, based on 26 reviews in the last 2 years.
Over all time Croft Dene has 49 reviews.
My mum became a resident in the dementia residential section of Croft Dene Care Home two months ago. The staff at Croft Dene have been excellent in making her feel welcome and helping her to settle in. I have found all of the employees including the managers, administration, carers and domestic...
My mum became a resident in the dementia residential section of Croft Dene Care Home two months ago. The staff at Croft Dene have been excellent in making her feel welcome and helping her to settle in. I have found all of the employees including the managers, administration, carers and domestic staff to be very friendly, attentive and caring to both the residents and their families. The deputy manager and senior carer ensured they understood my mum's medical history, her food and drink preferences and who her key family members were. Croft Dene has enabled me to personalize her room so it feels homely and familiar and there is a lovely, lively atmosphere in the home. Since she has been at Croft Dene, my mum has become more mobile and sociable, she has been eating better and most importantly she has not had any falls or accidents. We are very happy with the level of care my mum is getting and would recommend Croft Dene to others.
Many thanks for taking the time to complete the feedback, regards.
As a family, we are so pleased with the care my husband receives. It was his birthday recently, the home has been in lockdown, so staff went out of their way to give him a great day; they also send me videos of him opening his cards and present and him blowing out candles on his cake.
As a family, we are so pleased with the care my husband receives. It was his birthday recently, the home has been in lockdown, so staff went out of their way to give him a great day; they also send me videos of him opening his cards and present and him blowing out candles on his cake.
Many thanks for taking the time to complete the feedback.
That is all I can...
That is all I can ask of them. I am so glad I chose this care home for my mam.
Many thanks for taking the time to answer the review
The title 'care home' is 5-star appropriate. 'Care' to my sister and observed to other residents, with empathy, patience, appropriate humour shared, to name but a few reasons of 'care'. 'Home' as staff respecting it is the residents' 'home' for which witnessed all possible is provided to ensure...
The title 'care home' is 5-star appropriate. 'Care' to my sister and observed to other residents, with empathy, patience, appropriate humour shared, to name but a few reasons of 'care'. 'Home' as staff respecting it is the residents' 'home' for which witnessed all possible is provided to ensure residents feel comfortable, safe, happy to live at their home. My family and myself are now able to sleep at night knowing my sister is well cared for.
Many thanks for taking the time to complete the feedback, it is good to hear such positive feedback.
My mother came to this home for 5 weeks and she was very reluctant to come in. The manager and carers made my mum feel very welcome and looked after her very well during her stay. Due to the pandemic, there were extra cleaning and safety measures in place however we always felt welcomed and we...
Best wishes.
Many thanks for your comments, it is good to get such positive feedback.
Mum was a resident in Croft Dene after suffering a tall in her previous care home which resulted in a fractured hip. Due to Covid restrictions, I was unable to visit mum inside the care home but it was obvious that she was being well looked after. Thanks to the staff for the dignity mum was given...
Mum was a resident in Croft Dene after suffering a tall in her previous care home which resulted in a fractured hip. Due to Covid restrictions, I was unable to visit mum inside the care home but it was obvious that she was being well looked after. Thanks to the staff for the dignity mum was given during her final days.
Many thanks for taking the time to complete the feedback card it is most appreciated.
2020 has been an awful year, with no visits allowed since March, but I can honestly say I have not been worried, as I...
Thank you to all the staff for your years of hard work, especially these last few months!
Many thanks for taking the time to complete the review, it is most appreciated.
This care home is a hidden little gem. I phoned Croft Dene up asking for information about the home, spoke to a very nice lady who offered me a look around and I took the offer up on the same day. I was amazed with the facilities, it was beautifully decorated throughout and all the bedrooms with...
This care home is a hidden little gem. I phoned Croft Dene up asking for information about the home, spoke to a very nice lady who offered me a look around and I took the offer up on the same day. I was amazed with the facilities, it was beautifully decorated throughout and all the bedrooms with own en-suite. All the staff were all very nice and caring and nothing was any bother. I am pleased to leave my mum here.
Thank you for taking the time to complete the feedback. All feedback is noted and shared with the team.
Not even seen or sure if there is a tea trolley anymore. It is the...
Not even seen or sure if there is a tea trolley anymore. It is the resident's home after all and she pays for it - it needs home comforts.
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Clare is a passionate and dedicated Care Home Manager, committed to delivering outstanding, person-centred care. Through strong, values-led...
Clare is a passionate and dedicated Care Home Manager, committed to delivering outstanding, person-centred care. Through strong, values-led leadership, she creates a safe, supportive, and enriching environment where residents feel safe and respected and where teams are encouraged to grow, thrive, and deliver their very best in care. Clare leads with integrity, compassion, and high standards, ensuring the home is a place where people are truly cared for and supported to live well.
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