Windsor Court Care Home

My husband is being looked after and I have found all the carers very kind and nothing is a bother. TV is not very good needs updating

Cannot fault staff in any way, they have all been very kind and helpful.

Disgusting no care given. Please avoid. Can't even give any star ratings as they would be below.

I wouldn't hesitate to recommend Windsor Court wholeheartedly.

My husband is receiving excellent care. The staff are friendly and caring. I am assured at all times that the is being well cared for.

Thank you all at Windsor for helping celebrate my husbands birthday it was very much appreciated and a special thanks to Lee a carer on men's floor who came in his own time to help celebrate his birthday what a lovely gesture my family are really grateful to him.

Many many thanks nobody could do a better job. Both very happy, Mark and Claire.

On visiting this setting I was so impressed by the sisters who were in charge. They made us extremely welcome. The care and the atmosphere was fabulous. The residents are in very good hands. Well done all.

When I visit my brother I always find that all areas are very clean and all areas very quiet with staff around constantly. My brother is always made comfortable where ever he may be on my visits, which I may add are not know to the staff. He always looks clean and at ease whatever the time. I find all the staff very caring and the whole set up is extremely relaxed. I can only add that everything is very good.

I wish to express comments for the activities coordinator. When we visited again this week, he was very polite and friendly. Explained how activities in the home worked and was going to bring a snooker table to our friend. Our friend was a snooker champion! Impressed by his professionalism and enthusiasm. A pleasure to talk to and a credit to your home!

Please please do not use this home. If I could rate this home in minus figures I would.

I really want the staff at this home to be recognised as they work very hard and always have time for us and residents thank you so much!

My father was resident at Windsor Court for two years before he died. The staff were brilliant and managed really well in often challenging circumstances. Special mention to one staff member in particular who was always so friendly and kind. Thank you to the team for your care for my Dad.

I am very pleased with the quality of care provided. My mother has experienced a high level of compassion and understanding of her needs from the staff.

My mother spent the last two weeks of her life at Windsor Court. She was treated with care and respect from day one. I love the way the staff speak to the residents, with humour and affection. I could not have asked for a better place. I knew she was safe and the staff listened to my questions and concerns and addressed each one, keeping me up to date with any changes in Mum's condition. I'm very grateful for the care staff, nurses, admin and management. A wonderful team.

My partner is a lot happier now he is in a different room. He used to get very annoyed as residents kept going into his room and taking his belongings. He had no privacy because no lock on bedroom door, this caused a few fights which I was very concerned about as he is very unsteady on his legs and frail. So myself and partner more settled.

Very happy with the service. The staff are all grateful to the team they have been really well looked after. I would definitely recommend Windsor Court. My mums discharge into the care home was sudden and very challenging but I'm grateful she was discharged into the home she is at.

I find the staff and the way my wife is treated with great satisfaction.

The staff that looked after my husband for his 2 weeks of respite were amazing, very patient and understanding of his needs. I was able to have peace of mind that he was being well looked after. One particular member of staff went out of his way to play some of my husband's favourite music on his phone. Would highly recommend Windsor Court and helpfully they have a bed available for future respite. So a big thank you to you all.

Staff are very good with Mum and I know they really care about her. The home is always clean and warm. I am impressed that since Mum went into Windsor Court in March 2023, she has deteriorated and Mum's care reflects this change (deterioration due to illness). They have activities and Mum gets her hair done by the hairdresser and the chiropractor visits regularly. They have also invested in new mattresses and a new lift.