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Windsor Court Care Home

The Avenue, Wallsend, Tyne & Wear NE28 6SD
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Windsor Court Care Home, Wallsend
Windsor Court Care Home, Wallsend
Windsor Court Care Home, Wallsend

Windsor Court is a North Tyneside residential, nursing and dementia care home in which staff takes the health and hygiene of up to forty-five service users very seriously, though aiming for a homely and enjoyable living environment.

Residents enjoy the choice of three lounges as well as their own sensory garden, while being assisted in maintaining as much independence as they feel comfortable with over their own lives and in the...  

Care Provided by Windsor Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Contact Windsor Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Heather Knowles-Sinclair(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 40+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2013

Room Information

  • Single Rooms (44)
  • Single Rooms with ensuite Wet Room (44)

Visiting

  • The Home offers Person Centred Care and as such, respectfully request visiting is avoided at mealtimes. The home is open to visits at any other time.

Windsor Court Care Home Reviews (44)

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9.2

Windsor Court Care Home has a Review Score of 9.2 (9.238) out of 10, based on 15 reviews in the last 2 years. Over all time Windsor Court Care Home has 44 reviews.

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Showing 44 reviews matching selected criteria
Review from Kathleen H (Daughter of Resident) published on 26 June 2018 Submitted via Postal Card
Overall Experience
Mam has been in this home for 5 years, she is well looked after, it is clean, comfortable and homely.
The staff are friendly and approachable.

Visitors are welcome at any time.

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Review from Michael H (Regular Volunteer) published on 26 June 2018 Submitted via Postal Card
Overall Experience

I have visited this home for 18 years on a weekly basis and always found the staff to be very caring and most of the staff are long serving, not a lot of staff turnaround. They treat residents with great dignity and care particularly with end of life care with staff coming in on their day off to see the residents have someone with them at all times. This is the only home where the staff always attend a funeral.

The home has three floors with women only on two floors and men only on one floor with male staff looking after the male floor and women care workers on the women's floor. This gives great dignity to the residents.

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Review from Susan L (Daughter-in-law of Resident) published on 27 April 2018 Submitted via Website
Overall Experience

My mother-in-law was a resident between January and April 2018. The care she received during her stay was second to none. She was always clean and well cared for. On the day she passed away we were treated with care and compassion. The staff are so lovely and nothing was too much trouble.

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Review from Sharon H (Granddaughter of Resident) published on 14 October 2015 Submitted via Postal Card
Overall Experience

I believe my nana is getting a good standard of care. The staff are very caring and I always get a friendly welcome. The home is clean, tidy and homely. After visiting other care home I am confident that the family and I have chosen the best home for nana's needs and care.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 October 2025
Overall
Requires improvement
  • CaringRequires improvement
  • EffectiveRequires improvement
  • ResponsiveRequires improvement
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (5)

  • 28 Feb 2023Recipient: Crown Care
  • 30 Jun 2022Recipient: Crown Care
  • 30 Jun 2021Recipient: Crown Care

Accreditations

There are no accreditations posted yet for Windsor Court Care Home.

Meet the Team (0)

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