Windsor Court Care Home

My mother is a resident at Windsor Court for approximately 3 years. The care and support that is provided to her is first-class. I am here to visit regularly and the food and cleanliness of both my mum and home our first class. The care is amazing and also a big support to myself. I live in Scotland and I'm kept up to date on any changes to my mum's health and well-being. The carriers are a real support and very caring to all residents. This is a wonderful home and have no hesitation in recommending Windsor Court to other new residents.

Everyone is friendly and very helpful in spite of difficult circumstances.

The carers have been very patient with my wife who can be very awkward and stubborn.

Very satisfactory indeed.

Lots of staff around today on my mother's floor. A lot more than my previous visit. The staff are very friendly and helpful and courteous at all times. Today offered to use my mother's room for privacy. The room was clean and tidy.

If I was able to, I’d have my dad out of there tomorrow.

Absolutely amazing and lovely staff, very friendly and gave great care to my mam, they were very helpful to us as a family and to my mam, we all couldn’t thank them enough for the amazing care they gave! The home was always very clean and the food was always great. Couldn’t think of a better place for my mam to have been put!

I was placed in the home for emergency respite due to my home care providers not being able to move me safely until we got some new equipment in the home. I have enjoyed my time here. The staff are lovely and have always helped me with care and dignity. I will definitely return for respite in the future.

My husband was placed in the home for emergency respite due to home carers unable to lift/move him safely in our home. The staff were so helpful to both me and my husband. The manager is especially lovely and friendly. I will definitely use this home again, as I have peace of mind that my husband is being well cared for.

I only have one fault which is there only being one lift and when broken is out of action for long periods. This was a concern for us but staff happy to move Mam to lower floor (well done). Thank you.

With all dealings with Windsor Court, I have received honest and friendly responses, especially over this worrisome time. I am kept informed on my uncle's health and wellbeing, which alleviates a huge weight as I am the only relative local and have a heavy load with my husband and mother. I look forward to being able to see my uncle and his carers more often.

On all my visits, nothing is too much trouble. Staff are always pleased to see me.

Overall I find the care and cleanliness very good, staff very helpful going about their tasks.

My mum is in this care home and it's a lot better than it was. She's talking to more residents and doing a lot more activities. The only thing is when the activities co-ordinator is off the staff don't get involved with residents, so most of the weekend they do nothing but sit and sleep as most don't watch tv.

Since being admitted to Windsor Court I've been treated with respect and dignity and I'm well looked after by all members of staff.

Staff very caring, clean, friendly well run home.

I find this care home very friendly. The staff are very good, the senior staff are excellent and will help you and you can take any problems to them. They do their very best to get things sorted straight away if you have any problems.

I have found the staff very good, I have been coming to see my friend since she has been in this home. I have always found her to be well dressed and she seems to be well looked after. I have found the staff to be very helpful and in my case, if I had a relation like her, I would recommend this home.

Overall I am satisfied with Windsor Court.

Very pleased with the care that my wife receives. Staff all very helpful and home very clean.