Chichester Court Care Home

My mother has been a resident at Chichester Court Care Home South Shields for a number of years and I cannot thank the staff enough for the ongoing care they provide. When my mother first moved in, the transition for her was daunting. However, the management team and carers showed patience, compassion and dignity until she settled. The facility itself is clean, warm and safe. My mother enjoys the home cooked meals. I am always welcomed warmly whenever I visit. If a medical situation that my mother is having requires treatment the staff are very proactive and is processed quickly and effectively.

We were very happy with the care our mam received during the 5 years she was with you. The staff always treated her with dignity, kindness, and respect, and took the time to understand her individual needs. It gave us great comfort knowing she was safe, well cared for, and supported every day. The carers were compassionate, attentive, and always approachable. We are truly grateful for the excellent care and support provided to both our mam and our family.

Overall, the care and attention given to my mother in her final weeks was excellent. All staff were very professional and treated my mother with the greatest dignity.

I would recommend the home

My Dad lived at Chichester Court between August 2024 to March 2026. The love, respect and care provided to him was exemplary. He was very much a part of the Chichester Court family and treated as such.

The staff are all amazing. They are a credit to themselves and the home. They really looked after my Dad physically, mentally and emotionally and provided lots of stimulation and activities for him and all the residents.

I could not have asked for any more of a care home.

The support they gave to my mother and I when he died was also gratefully appreciated.

I cannot thank them enough.

My dad was treated wtih respect and the care was first class. All members of staff & management were amazing. you just had to ask for anything once. His needs were met immediately. I would recommend this care home to family & friends. Thank you all so much.

My brother was admitted for end of life care in October 25. He was autistic and had withdrawn into himself. I can't thank all of the staff enough for the care he was given. The staff were getting to know his facial expressions to understand what he was trying to say. They made sure he ate and drank encouraging him all the way. Thank you all again so very much.

I would 100% recommend this care home! Well done!

I couldn't be happier with the care mum is receiving since her admission in May. She has gone from someone who was isolated to being content, sociable and well cared for. Its lovely to see her eating well and accepting support with her personal care. Mum is now thriving.

Staff are very friendly, caring & attentive towards all service users & their family & friends. Nothing was a bother to them. The arrangement is always available to answer any queries & to give updates on service users.

Home is excellent your kept up to date with day to day care. The carers are lovely treat the residents with respect. I can relax knowing he's well cared for nurses are first class.

We were very happy with the whole Chichester Court Care Home experience. My in-laws went in for a short period of respite care and stayed for seven months. During that time, we were confident they were being well-looked after by the caring and efficient staff team. Chichester Court has a lovely atmosphere and is highly recommended.

The staff are very caring and considerate of the residents need.

All of the staff at Chichester Court are very caring about their residents and everyone seems to be happy and are always smiling.

Thank you to all of the staff.

Chichester Course cared for my dad in the final 3 months of his life. They were fabulous. Treated him with care and dignity and were amazing with us as a family too. All the staff are amazing doing a very difficult job. Special thanks to the nurse who cared for him. She was amazing. Second to none. Thank you.

I would thoroughly recommend this care provider.

Treat my 94-year-old mam with respect and dignity at all times. The staff made Mam laugh which made Mam very happy. They did their best to make Mam as comfortable and relaxed even when she was in extreme pain, staff always had a smile when talking to Mam. Treat us as a family well and kept us informed at all times of what was happening. Their end-of-life care was compassionate and caring. Nothing was ever a bother to any of the staff. I would like to recommend this care home to anyone who requires a nursing home and thanks to them Mam had a good end of life.

After moving from a settled care home needing increased medical care when my dad was first admitted, we called in without prior warning and found a member of staff feeding my dad who was just recovering from a bad infection. He had maintained his dignity and was kept comfortable throughout his stay. I as his next of kin have been very happy with the care and respect the staff give all the residents. Skills specific to my dad's needs were available and his support throughout has been exemplary. The home has lots of activities and amenities for the residents and try hard to keep the residents active and engaged. The manager is very approachable with a hands-on style. She has a good knowledge of the needs of each individual resident and personality. We had called in unannounced and she gave us a medical and behavioral update without needing to refer to any notes when asked about changes we as the family had noticed. My dad recently passed away in hospital.

My auntie has been treated with respect and dignity. Originally went in for end-of-life care but still here eight months later. She is totally deaf and doesn't make friends easily but two staff members in particular have been really lovely, bringing her out of her shell. They work really hard and take the time to talk to her and listen.