Chichester Court Care Home

111 Chichester Road, South Shields NE33 4HE
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9.8 62 Reviews
  • Chichester Court Care Home, South Shields
Chichester Court Care Home is conveniently located in South Shields, near the town centre and close to many local amenities and with easy access to transport links.

The home provides residential care, nursing care, dementia care, respite care as well as end of life care.

All care provided is personalised and each individual resident's wishes and needs are taken into account at all times to ensure they receive the care they need and want.

Chichester Court has 48 en-suite bedrooms of which two can accommodate couples. Facilities and services include a hairdressing salon, three lounges, cinema/activity room, two dining rooms as well as chiropodist, dentist and optician.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1150 – £1172
  • Self-Funded Residential Dementia Care: £1150 – £1172
  • Self-Funded Nursing Care: £1218 – £1220
  • Self-Funded Nursing Dementia Care: £1218 – £1220
  • RESPITE Self-Funded Residential Care: £1150 – £1172
  • RESPITE Self-Funded Residential Dementia Care: £1150 – £1172
  • RESPITE Self-Funded Nursing Care: £1220 – £1220
  • RESPITE Self-Funded Nursing Dementia Care: £1220 – £1220

These prices are only a guideline, please contact Chichester Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Hardeep Kaur (Home Manager)

Local Authority / Social Services

Admission Criteria

  • NHS/LA/Private
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1997
  • Last Refurbishment: 2016
  • Number of floors: 1

Room Information

  • Single Rooms (46)
  • Couples/Companion Rooms (2)

Visiting

  • Visitors are welcome at any time but requested to observe the residents' protected mealtimes unless you are dining with or supporting your loved one with their meal.

Parking

  • Free on-site parking.

Chichester Court Care Home Reviews (62)

9.8

Chichester Court Care Home has a Review Score of 9.8 (9.757) out of 10, based on 16 reviews in the last 2 years.
Over all time Chichester Court Care Home has 62 reviews.

Overall Experience
  • 38
  • 19
  • 4
  • 1
  • 0
Date Published
  • 62
  • 2
  • 8
  • 16
  • 46
Reviewer Connection to Chichester Court Care Home
  • 24
  • 14
  • 7
  • 4
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 62, showing 61-62
Review from Joyce G (Sister of Resident) published on 13 February 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been very impressed with the care and attention paid by the staff in looking after my sister. Also, impressed with the very pleasant rooms and facilities. Very impressed with the staff for responding to special food requests when needed.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Debra R (Daughter of Resident) published on 9 February 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall the care is good. My Mum is settled and happier than I thought she would be, having been totally independent prior to her admission following a stroke. My only concern is the food. My Mum is frequently served sandwiches and repeatedly given foods she does not like, despite saying she doesn't
like it. I think there should be more choice and she should have drinks more frequently offered. My Mum hasn't lost any weight so seems to be getting enough nutrition so health wise the food isn't affecting her.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.757)

Overview of Review Score

The Review Score of 9.8 (9.757) out of 10 for Chichester Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.757 for Chichester Court Care Home is calculated as follows: ( (146 Excellents x 5) + (41 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 189 Ratings = 4.757
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Chichester Court Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Feb 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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