
They are all lovely people, who really care about their residents.Laraine M(Daughter of Resident/Service User)

Mam always seems happy and content, we enjoy as a family the atmosphere when we visitGary C(Son of Resident/Service User)


They are all lovely people, who really care about their residents.Laraine M(Daughter of Resident/Service User)

Mam always seems happy and content, we enjoy as a family the atmosphere when we visitGary C(Son of Resident/Service User)


Garden Hill care home provides residential, dementia, nursing and respite care in a friendly, welcoming environment.
The home which is purpose-built is located over three floors and offers en-suite bedrooms on each floor. On the ground floor, there is a self-service coffee shop, conservatory, lounge and dining room. The middle floor has a cinema room and the top floor another dining room for residents. The home has secluded, spacious gardens.
The home...
Care Provided by Garden Hill Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Television point in own room
Funding & Fees
Weekly Charges per Person
Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
The price(s) shown are provided by the care home. Contact Garden Hill Care Home for full pricing details and T&Cs.
Contact Garden Hill Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Maria Mallaband Care Group Ltd
- Private Owned
Person in charge
- Susan MacKinder (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2016
- Number of floors: 3
Room Information
- Single Rooms (36)
- Couples/Companion Rooms (2)
Visiting
- Visitors welcome at any time.
Parking
- A car park is available to the front of the home.
Garden Hill Care Home Reviews (78)
Garden Hill Care Home has a Review Score of 9.4 (9.398) out of 10, based on 12 reviews in the last 2 years.
Over all time Garden Hill Care Home has 78 reviews.
My Mam recently went to Garden Hill following a terminal cancer diagnosis. The support, care, kindness and compassion we received from all of the staff there was truly outstanding. My Mam was treated exceptionally by them throughout her stay and passed away with dignity. I truly believe we could not have gotten through the last two weeks without them and will always be grateful and in awe of the care, she received while in their care. They made a devastating time so much easier to cope with - thank you.
Good range of activities to keep residents involved.
Good choice of well-cooked meals.
Garden Hill provides a safe, secure and very caring home for my parents which in turn gives me peace of mind. Staff are professional and strive to provide a comfortable home whilst the activities coordinator provides a varied timetable of events throughout the week. Thank you everyone!
The staff are very competent, approachable and give a high priority to maintaining the dignity of the residents.
Our only recommendation would be to increase their staffing levels.
I find Garden Hill a very nice establishment. The staff are excellent. The rooms are always very clean. The management overall is of a very high standard and I would highly recommend to anyone.
The room he had was bright and airy, with plenty of space for him to walk around with his walker. The meals were so good he was ringing me on a daily basis with an update on all the beautiful meals. I could not believe it because I was sure that there would be at least a couple of complaints about the food, given he is such a fussy eater. There were none, so well done the kitchen staff.
I would certainly recommend this home to anyone, without hesitation. Well done Garden Hill.
My parents have been here for 2 and a half years. Fantastic care, love and kindness. I work for the NHS, so I know what standards should be. I have high standards and they are always met by all staff here from admin, nursing, management, hygiene services and catering team. Faultless, if I have any questions they are answered, any worries they are promptly assessed. My parents are very lucky.
My mother was booked in for a weeks respite care. From the start, she was treated with affection and respect. When we collected her after her week's stay she spoke so highly of all the staff and had obviously been very well looked after, and also very well fed! I would not hesitate to book her in again next time the opportunity arises.
My husband has been in Garden Hill Care Home for almost a year now and during this time I have seen the care that the staff have given him as his condition (dementia) has deteriorated, They give him respect in spite of his negative attitude towards them. I am so impressed with the management and the improvements are excellent. My friends on visits have been impressed by the atmosphere and care and attention too.
I found the manager of the care home to be very pleasant, informative and professional in her duties although she wasn't in care for long, the carers and staff looked after her and the family excellently. On behalf of myself and the family I would like to thank all concerned for the care of my partner.
Found staff very caring, looked after Mam's needs.
My mother came to Garden Hill in September 2015 as end of life and down to the care and attention she gets from the staff at Garden Hill she still remains here. I am very happy with the care she receives and would recommend the care home to anyone.
Faultless.
The staff treat my grandmother and my family with respect and dignity.
Many thanks for making a difficult time easier.
The team are genuinely caring. Respectful and kind. A credit to the industry. Thank you from the whole family.
The care by all members of staff (day and night) has been absolutely outstanding; sensitive, respectful, gentle and genuinely caring. It was a huge comfort to know my nana has been so cared for during the past months. Cannot thank them enough and the overall support for the family - also excellent and so genuine.
All of the staff are helpful to residents and visitors. The room is excellent, very clean and tidy. My wife is dressed in clean clothes every day, she is always well groomed.
From the initial call to this care home I was impressed with the professional and caring way that I was spoken to. My Mother is treated by all staff in a very caring and dignified manner. Her room is beautiful and well furnished as is the rest of the care home. We receive daily updates on her health and plans have been put in place to address her needs.
A friendly, caring, compassionate care home. My mother has lived at Garden Hill since her stroke in April 2017. She is receiving end of life care. The treatment she receives is 100% brilliant. Every person working here have their own unique way of making my mother feel happy and content. I would recommend this care home to everybody.
Garden Hill Care Home is fantastic! Every member of staff is caring and kind. They treat my Nana with the utmost respect and dignity. Living in this care home is great as they promise lots of activities to participate in. Elvis the singer is brilliant. The family-friendly atmosphere is the best. A very welcoming home for loved ones.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 September 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Garden Hill Care Home.
There are no upcoming events for Garden Hill Care Home.
Awards / Recognitions (6)
- 28 Feb 2019Recipient: Maria Mallaband Care Group Ltd
- 01 Apr 2017Recipient: Maria Mallaband Care Group Ltd
- 15 Feb 2016Recipient: Garden Hill Care Home
Accreditations
There are no accreditations posted yet for Garden Hill Care Home.
Meet the Team (1)

Kate is a registered Nurse with 16 years' experience of working in elderly care in Nursing Homes and a Hospice.
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