Garden Hill Care Home

The management and staff at Garden Hill are absolutely fantastic and the home is spotlessly clean and has a great atmosphere. Every aspect of the place is designed to ensure the residents are well catered for and treated with dignity.

The staff are excellent. Wonderful care at all times. There are activities to keep active both mentally and physically. Meals are excellent but could be served hotter. Would recommend it to other people. Respect and dignity at all times.

My Mam recently went to Garden Hill following a terminal cancer diagnosis. The support, care, kindness and compassion we received from all of the staff there was truly outstanding. My Mam was treated exceptionally by them throughout her stay and passed away with dignity. I truly believe we could not have gotten through the last two weeks without them and will always be grateful and in awe of the care, she received while in their care. They made a devastating time so much easier to cope with - thank you.

Good choice of well-cooked meals.

Garden Hill provides a safe, secure and very caring home for my parents which in turn gives me peace of mind. Staff are professional and strive to provide a comfortable home whilst the activities coordinator provides a varied timetable of events throughout the week. Thank you everyone!

Our only recommendation would be to increase their staffing levels.

I find Garden Hill a very nice establishment. The staff are excellent. The rooms are always very clean. The management overall is of a very high standard and I would highly recommend to anyone.

I would certainly recommend this home to anyone, without hesitation. Well done Garden Hill.

My parents have been here for 2 and a half years. Fantastic care, love and kindness. I work for the NHS, so I know what standards should be. I have high standards and they are always met by all staff here from admin, nursing, management, hygiene services and catering team. Faultless, if I have any questions they are answered, any worries they are promptly assessed. My parents are very lucky.

My mother was booked in for a weeks respite care. From the start, she was treated with affection and respect. When we collected her after her week's stay she spoke so highly of all the staff and had obviously been very well looked after, and also very well fed! I would not hesitate to book her in again next time the opportunity arises.

My husband has been in Garden Hill Care Home for almost a year now and during this time I have seen the care that the staff have given him as his condition (dementia) has deteriorated, They give him respect in spite of his negative attitude towards them. I am so impressed with the management and the improvements are excellent. My friends on visits have been impressed by the atmosphere and care and attention too.

I found the manager of the care home to be very pleasant, informative and professional in her duties although she wasn't in care for long, the carers and staff looked after her and the family excellently. On behalf of myself and the family I would like to thank all concerned for the care of my partner.

Found staff very caring, looked after Mam's needs.

My mother came to Garden Hill in September 2015 as end of life and down to the care and attention she gets from the staff at Garden Hill she still remains here. I am very happy with the care she receives and would recommend the care home to anyone.

Faultless.

Many thanks for making a difficult time easier.

The team are genuinely caring. Respectful and kind. A credit to the industry. Thank you from the whole family.

The care by all members of staff (day and night) has been absolutely outstanding; sensitive, respectful, gentle and genuinely caring. It was a huge comfort to know my nana has been so cared for during the past months. Cannot thank them enough and the overall support for the family - also excellent and so genuine.

All of the staff are helpful to residents and visitors. The room is excellent, very clean and tidy. My wife is dressed in clean clothes every day, she is always well groomed.

From the initial call to this care home I was impressed with the professional and caring way that I was spoken to. My Mother is treated by all staff in a very caring and dignified manner. Her room is beautiful and well furnished as is the rest of the care home. We receive daily updates on her health and plans have been put in place to address her needs.