
They are all lovely people, who really care about their residents.Laraine M(Daughter of Resident/Service User)

Mam always seems happy and content, we enjoy as a family the atmosphere when we visitGary C(Son of Resident/Service User)


They are all lovely people, who really care about their residents.Laraine M(Daughter of Resident/Service User)

Mam always seems happy and content, we enjoy as a family the atmosphere when we visitGary C(Son of Resident/Service User)


Garden Hill care home provides residential, dementia, nursing and respite care in a friendly, welcoming environment.
The home which is purpose-built is located over three floors and offers en-suite bedrooms on each floor. On the ground floor, there is a self-service coffee shop, conservatory, lounge and dining room. The middle floor has a cinema room and the top floor another dining room for residents. The home has secluded, spacious gardens.
The home...
Care Provided by Garden Hill Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Television point in own room
Funding & Fees
Weekly Charges per Person
Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
The price(s) shown are provided by the care home. Contact Garden Hill Care Home for full pricing details and T&Cs.
Contact Garden Hill Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Maria Mallaband Care Group Ltd
- Private Owned
Person in charge
- Susan MacKinder (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2016
- Number of floors: 3
Room Information
- Single Rooms (36)
- Couples/Companion Rooms (2)
Visiting
- Visitors welcome at any time.
Parking
- A car park is available to the front of the home.
Garden Hill Care Home Reviews (78)
Garden Hill Care Home has a Review Score of 9.4 (9.398) out of 10, based on 12 reviews in the last 2 years.
Over all time Garden Hill Care Home has 78 reviews.
Fantastic carers. Outstanding manager. All staff are excellent with all the residents. Whatever Mam wants, mam gets.
Exceptional Care Home: as soon as you enter the building the warm friendly atmosphere is felt. The Manager, Nursing staff, housekeepers, admin, catering, laundry and maintenance are all professional, patient, kind, caring and always welcoming. Staff are always approachable and any queries, problems are dealt with quickly. The home, rooms and facilities are spotlessly clean. The food is excellent with a varied menu. The activities co-ordinator ensures that there Is plenty of activities throughout the day and residents are actively encouraged to participate. All information is displayed as picture cards on boards so residents/family /friends know what is planned/what loved ones have been taking part in. Rooms are spacious with en-suite toilet and wash basins. Residents/family are encouraged to make rooms a home from home with personal items. Residents are treated as individuals and their dignity upheld at all times but most importantly they are loved and treasured by all the staff.
Came to view Garden Hill after a close personal friend recommended it to us. My mum needs full nursing care and all staff have ensured the transition into this new world has been as "painless" as possible. My mum has settled in very well and we all have been treated with care and respect.
The care home itself is clean and tidy. My granda said he really enjoyed the food. Some of the carers were fantastic with my granda. Unfortunately, we found the management to be inadequate and there were issues raised about his care on a frequent basis.
Clean and tidy home.
Always very clean and tidy.
Easy to talk to, very professional and extremely professional and caring.
My dad's room is a lovely size, furniture is modern and extremely clean. The home is beautiful, spotless and modern throughout.
Always feels lively when you enter the home. The staff are always smiling and pleasant and on occasions when things get quiet they sit talking to individuals, show interest in the residents, and treat them with dignity. When I had to ring the alarm bell they responded in moments. My brother-in-law says there is nothing he asks for that can't be given. Best carer home in the area. The staff are a credit.
Very good, helpful staff, always cheerful.
I find this a good home for my mother she is happy here and well looked after. The food is good and the home is very clean and staff are friendly. They have activities and trips out on the bus. But as my mother is 95 she is quite happy in her room.
Mum has been very well looked after by all staff, in very comfortable surroundings. Excellent home.
Generally, all staff demonstrate professionalism, dedication and commitment to the residents. There are plenty of activities for the residents and visitors are always welcomed.
Any comment I make which is seldom may I add is seen to immediately.
I go home each evening after seeing my wife to her room and have not a worry about her well being although I worry about her decline with this terrible disease.
Residents were clean, well presented, looked comfortable and staff were visible on each floor. Cleaners were active and tables already set for tea. A range of menus and activities displayed on boards. Some residents doors were "open", showing a "nothing to hide" attitude. The manager was efficient, worked well with social services who kept us fully informed. This has eased mum's transition into the world of nursing care. Although we are only 5 weeks into this new world, the team at Garden Hill appear to work well together to meet mum's needs. They have welcomed our input into mum's likes and dislikes and hopefully mum will start to fit in, as although she has dementia, she responds well to TLC.
The rooms I have seen are all clean and well presented and overall, I believe it deserves this recognition.
My mother has now been in care for 4 wks, so far I'm very impressed with staff (always pleasant and keep me updated on my mother). I have been at different times throughout the day and everything about the home seems to be decent and well looked after. Everything is kept clean and tidy and the staff and nurses are on top of med situation. Can't comment on meals at the moment but will update you later. Management has kept in touch, especially with my sister.
When we visited at the beginning of February, my brother-in-law was in the process of making a cake and happily waiting for it to cook so it could be iced, something I have never known him do. He laughed at us because he was wearing an apron.
It was a delight and reassuring to see him to happy.
My Grandma is in Garden Hill and she is very settled here. Although due to health issues, she can become unsettled. However, the staff are marvellous with her and very patient in helping to make her feel settled and secure. The communication between the staff and families work very well. It is very clean and the meals look fantastic. There are lots of activities to keeps minds ticking and overall a nice home.
We could not be happier with the care my nan received and my mother-in-law is currently receiving at Garden Hill from every member of the staff.
Extremely good care.
Mother and father-in-law admitted together, staff extremely attentive and compassionate to enable the transition to go smoothly. The facilities are more than adequate, clean and well maintained. It is my first experience of care facilities so I have no real comparison but confident my in-laws are in very good hands.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 September 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Garden Hill Care Home.
There are no upcoming events for Garden Hill Care Home.
Awards / Recognitions (6)
- 28 Feb 2019Recipient: Maria Mallaband Care Group Ltd
- 01 Apr 2017Recipient: Maria Mallaband Care Group Ltd
- 15 Feb 2016Recipient: Garden Hill Care Home
Accreditations
There are no accreditations posted yet for Garden Hill Care Home.
Meet the Team (1)

Kate is a registered Nurse with 16 years' experience of working in elderly care in Nursing Homes and a Hospice.
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