Garden Hill Care Home

Garden Hill Care Home is fantastic! Every member of staff is caring and kind. They treat my Nana with the utmost respect and dignity. Living in this care home is great as they promise lots of activities to participate in. Elvis the singer is brilliant. The family-friendly atmosphere is the best. A very welcoming home for loved ones.

Fantastic carers. Outstanding manager. All staff are excellent with all the residents. Whatever Mam wants, mam gets.

Exceptional Care Home: as soon as you enter the building the warm friendly atmosphere is felt. The Manager, Nursing staff, housekeepers, admin, catering, laundry and maintenance are all professional, patient, kind, caring and always welcoming. Staff are always approachable and any queries, problems are dealt with quickly. The home, rooms and facilities are spotlessly clean. The food is excellent with a varied menu. The activities co-ordinator ensures that there Is plenty of activities throughout the day and residents are actively encouraged to participate. All information is displayed as picture cards on boards so residents/family /friends know what is planned/what loved ones have been taking part in. Rooms are spacious with en-suite toilet and wash basins. Residents/family are encouraged to make rooms a home from home with personal items. Residents are treated as individuals and their dignity upheld at all times but most importantly they are loved and treasured by all the staff.

Came to view Garden Hill after a close personal friend recommended it to us. My mum needs full nursing care and all staff have ensured the transition into this new world has been as "painless" as possible. My mum has settled in very well and we all have been treated with care and respect.

The care home itself is clean and tidy. My granda said he really enjoyed the food. Some of the carers were fantastic with my granda. Unfortunately, we found the management to be inadequate and there were issues raised about his care on a frequent basis.

Clean and tidy home.

Always very clean and tidy.

My dad's room is a lovely size, furniture is modern and extremely clean. The home is beautiful, spotless and modern throughout.

Always feels lively when you enter the home. The staff are always smiling and pleasant and on occasions when things get quiet they sit talking to individuals, show interest in the residents, and treat them with dignity. When I had to ring the alarm bell they responded in moments. My brother-in-law says there is nothing he asks for that can't be given. Best carer home in the area. The staff are a credit.

Very good, helpful staff, always cheerful.

I find this a good home for my mother she is happy here and well looked after. The food is good and the home is very clean and staff are friendly. They have activities and trips out on the bus. But as my mother is 95 she is quite happy in her room.

Mum has been very well looked after by all staff, in very comfortable surroundings. Excellent home.

Generally, all staff demonstrate professionalism, dedication and commitment to the residents. There are plenty of activities for the residents and visitors are always welcomed.

I go home each evening after seeing my wife to her room and have not a worry about her well being although I worry about her decline with this terrible disease.

The rooms I have seen are all clean and well presented and overall, I believe it deserves this recognition.

My mother has now been in care for 4 wks, so far I'm very impressed with staff (always pleasant and keep me updated on my mother). I have been at different times throughout the day and everything about the home seems to be decent and well looked after. Everything is kept clean and tidy and the staff and nurses are on top of med situation. Can't comment on meals at the moment but will update you later. Management has kept in touch, especially with my sister.

It was a delight and reassuring to see him to happy.

My Grandma is in Garden Hill and she is very settled here. Although due to health issues, she can become unsettled. However, the staff are marvellous with her and very patient in helping to make her feel settled and secure. The communication between the staff and families work very well. It is very clean and the meals look fantastic. There are lots of activities to keeps minds ticking and overall a nice home.

We could not be happier with the care my nan received and my mother-in-law is currently receiving at Garden Hill from every member of the staff.

Extremely good care.