
Everyone at Falstone Court has done a sterling job looking after the residentsAnne W(Daughter of Resident/Service User)



Everyone at Falstone Court has done a sterling job looking after the residentsAnne W(Daughter of Resident/Service User)



Located close to the seafront in Roker, Sunderland, Falstone Court is a purpose-built care home with 40 beds offering residential dementia care.
The extensively trained team will deliver all the specialist care and support services that loved ones require.
Personalised care plans consider not only medical, personal and dietary needs, but also the individual’s likes and dislikes, religious preferences, and any suggestions from family members that might make the resident's stay with...
Care Provided by Falstone Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Falstone Court Care Home for full pricing details and T&Cs.
Contact Falstone Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Emma Hindmarsh (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (40)
Falstone Court Care Home Reviews (80)
Falstone Court Care Home has a Review Score of 10 (9.976) out of 10, based on 21 reviews in the last 2 years.
Over all time Falstone Court Care Home has 80 reviews.
I was a nurse for 30 years and this care home provided the best nursing care I have ever seen. The staff are supportive, caring and just wonderful. My mum is so well looked after I could not recommend this care home enough.
My sister had a fall resulting in a visit to the hospital for a serious upper arm injury. The staff at Falstone Court Care Home were brilliant throughout the ordeal. From the lady who sat on the floor with her waiting for the ambulance to the staff who bent over backwards to clean her and make her comfortable, they all went above and beyond their care was exceptional I can't praise them highly enough.
Our family are very happy with how my mam has settled in despite her condition (Alzheimer's). The level of care is very good indeed and Mam is treated with respect and dignity. So far so good!
There is always a cosy, homely atmosphere with plenty of activities e.g. baking, crafts, knitting.
Food/menu look particularly appetising.
Whenever I have visited Falstone Court the staff and manager have always been extremely welcoming. I know my Gran is well looked after and as a family gives us peace of mind. My Gran is always involved in activities. Lovely home to visit.
My aunt came in during Covid in 2020 at a difficult time when we couldn't visit. The staff were fantastic in settling my aunt in, keeping me up to date with her health. I live in Leeds and was very knowing my aunt was in safe hands and being very well looked after. The manager and her team are fantastic and have always been there for myself and my aunt.
I can't recommend Falstone Court enough, they treat my nana with respect and dignity till the very end. The support, not only for my nana, but our family in our time of need was impeccable. A true home-from-home experience and continuous peace of mind that my nana was safe and cared for 24/7. I can't praise the staff enough.
My dad has only been at Falstone Court Care Home for a short time, so far, after moving from another care home in the South Tyneside area, but I have been extremely impressed with what I have seen so far and the level of care and personal attention he has received from the staff, especially compared to the previous care he received elsewhere. The staff are extremely engaging with him, he is unable to communicate through normal means and they do their utmost to assess his needs and meet them accordingly. Everyone I have met from the management to the cleaning staff always seem to have a smile on their face and it’s very reassuring for the family to know our loved one is being looked after so well.
Always made welcome.
However, over time Mam has settled days and non-settled days but from day one the staff have been amazing with her and me and my family and the facilities are perfect. Thank you all.
All staff are very knowledgeable of our situation and offer support on a variety of levels of care, advice on visiting, medical attention and the daily/nightly needs of the resident. Staff are friendly and approachable at all times.
Generally happy with facilities although my mum may benefit from a shower in her room.
Overall, we, as a family, are delighted she is safe and well as can be expected.
Thank you!
Amazing care given to my mam. Care staff are lovely, I have no concerns whatsoever.
My wife came into the home for a respite care. The family decided to let her email as a resident after excellent treatment.
Beautiful care home, staff are very friendly and helpful - nothing a bother to them. So pleased we have chosen Falstone.
I am very impressed with my mom's care whilst in the home. The staff are very nice and friendly. The management are very helpful and ensured my mom had everything in place ready for her coming. She is well looked after and enjoys staying there.
Excellent care, staff very friendly and approachable. Nothing is too much trouble.
Mother recently joined Falstone Court, and the whole experience and care she has received have been first-rate. Highly recommend the facility.
My Nana came to the home end of January this year suffering with Dementia and unhappy from the last home. Ever since she moved into Falstone, her spirits were lifted. She made friends with all the staff and the staff enjoyed her company. The family could see a change in her and she seemed a lot happier. The home looked after her so well and she spent her last few months of her life happy. Due to covid restrictions, she was torn away from family, which was important to her, but the home did their best to ensure she could see family, even if it was safer through a window or a video call. When restrictions eased, the home allowed her to see more family. The staff left us to it and during the warmer days, we would sit outside in their beautiful garden, filled with flowers, ornaments and even parts that the residents could attend to themselves. I would recommend this to anyone who wants their relative to have a place that feels like home. On behalf of all my family, thank you Falstone.
My husband has been in Falstone Court for two years. In the last year, he has had Covid and required three hospital stays for another condition. Through all of this, we have been treated with dignity, compassion and kindness. Every member of staff should be highly recommended for their professional care. Even when they are mentally and physically shattered, they never falter to give a kind word or reassurance to myself in my darkest of times. They have been brilliant with my husband, always going the extra mile. The manager sails Falstone through good and difficult times. She makes Falstone what it is, a privilege to be part of. All Falstone staffs are my angels and heroes. Thank you so much. Love you all. Hope to be back together soon.
My mum has been a resident of Falstone Court Nursing Home for a number of years now and as a family, we are extremely happy with the care mum receives. The care home staff and management are very professional, caring and like an extended family to my mum - my sister and I never worry about her and know that she is always kept safe and well, and especially in these very challenging times. The activities organised by the care home are just amazing, totally inclusive and I know that mum always has a wonderful time when she has taken part in these especially singing and dancing which are her favourite pastimes. I would have absolutely no hesitation whatsoever in recommending Falstone Court as a nursing home that understands dementia, is able to engage with its residents at all levels, provides exceptional care and attention to detail, and more importantly makes my mum's life happy and active one. Thank you!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 May 2019Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (16) & Events (0)
- 20 Nov 2025
HC-One’s Falstone Court and Manor Care Home in Roker, Sunderland, is inviting the local community to celebrate the festive season at their joint annual Christmas Fayre on Wednesday 26th November...
- 04 Sep 2025
Residents and colleagues at HC-One’s Falstone Court Care Home in Sunderland, Tyne and Wear, have been busy transforming their outdoor space into a vibrant “Gardens of the World” as part...
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
There are no upcoming events for Falstone Court Care Home.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Falstone Court Care Home
- 30 Jan 2026Recipient: HC-One
- 31 Jan 2025Recipient: Falstone Court Care Home
Accreditations
There are no accreditations posted yet for Falstone Court Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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