
Everyone at Falstone Court has done a sterling job looking after the residentsAnne W(Daughter of Resident/Service User)



Everyone at Falstone Court has done a sterling job looking after the residentsAnne W(Daughter of Resident/Service User)



Located close to the seafront in Roker, Sunderland, Falstone Court is a purpose-built care home with 40 beds offering residential dementia care.
The extensively trained team will deliver all the specialist care and support services that loved ones require.
Personalised care plans consider not only medical, personal and dietary needs, but also the individual’s likes and dislikes, religious preferences, and any suggestions from family members that might make the resident's stay with...
Care Provided by Falstone Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Falstone Court Care Home for full pricing details and T&Cs.
Contact Falstone Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Emma Hindmarsh (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (40)
Falstone Court Care Home Reviews (80)
Falstone Court Care Home has a Review Score of 10 (9.976) out of 10, based on 21 reviews in the last 2 years.
Over all time Falstone Court Care Home has 80 reviews.
As a family, we continue to be very pleased with the care Mum is receiving and would like to thank everyone at Falstone Court. On the whole, Mum is happy and settled, her medical needs are well looked after and her social and personal care is very good.
Very pleasant surroundings and staff.
I have enjoyed my visit today to see my Aunty. All the staff have been welcoming and very friendly.
Staff are great. Mum arrived with issues and communication was difficult at first between staff and family. We have turned a corner now. Communication is better now and we are happy. We have peace of mind now and mum could not be in a better place.
I have always found the staff, from management down, to be helpful, caring and make the residents' families feel likes it's home from home.
Their dedication and care towards the residents is second to none.
I would recommend this home to anyone who is looking for a home for three loved ones.
From management to staff were very caring, nothing was a problem. They kept in touch even when I couldn't go.
My husband needed twenty-four-hour care and it was done with dignity. The staff were very happy and homely. They are very hard working, with a smile.
First class. No complaints. Well organised. Resident and family appreciated the care that is displayed.
Head and shoulders above the previous home.
Friendly staff, always someone near.
Well equipped, bright and homely.
They take very good care of all residents feeding, clothing, medication and making them all feel loved.
Staff are friendly and approachable.
Clean and comfortable at all times.
All staff in Falstone Court are very caring and loving to all residents, all the family know she gets well looked after and know we can rest in our beds at night. Staff and activities are great. I would recommend anyone who has a mother or father to get cared for by Falstone Court.
We are currently at the home where they are holding a tropical beach party where the residents are having a great time dancing and singing. It helps to forget the reality of dementia when you see happy people and all the staff dancing with them.
The staff are absolutely fantastic they treat the residents and their family as they call them with affection and respect.
My dad spent the last 5 months of his life here, only wish we have is when dad needed 24-hour care 3 yrs ago, he came here first. The last 5 mths he was like our dad and was so happy here until he sadly passed away. We as a family have nothing but praise for the carers, nursing staff and management x
The staff were first rate and the quality of care received by my step - father was exemplary. He was much better looked after than when in hospital. We could not fault the nursing home for the care, dignity and respect given to my step - father, nor the kindness shown to us whilst visiting him during his final days. We were so pleased we chose this home. With grateful thanks.
I find the place very friendly and my friend is very happy here so that makes me happy. Pleased she has settled in well. I have recommended it to many people. Can't fault anything.
Very warm, caring and friendly staff. Clean and well maintained. Good level of personal and nursing care. Good communication re. health and Dr visits. Good communication with me if anything crops up for my uncle. They do nice activities and entertainment.
The care my dad has been shown from day one, has been excellent. The rooms and food are of a very good standard all his dietary needs are well catered for. He is in very good health at present, considering. Staff at the home are always welcoming to relatives and show excellent care and attention to each resident individually and in groups. I could not ask for better.
We find all the staff very helpful and if we had any problems staff are always approachable.
Home and staff are very good, staff friendly and helpful. When home is refurbished in the summers boxes ticked as good below should change to excellent.
My mother arrived here after a traumatic period of a stroke followed by a broken hip due to a fall. I feel that my mam is being well looked after and has settled in very well. Her needs are being met to a very good standard.
My father was admitted to Falstone Court for Continual Health Care with a registered mental nurse due to Altzheimers disease. 3 years later and there is no registered mental nurse, but 1 registered general nurse for 41 residents and 1 senior care worker (nursing assistant). The carers are friendly, helpful, courteous to the residents and their family. Good cuisine but no activity co-ordinator. I have been waiting for a while.
We have listened to your concerns and we can reassure you that a Registered Mental Nurse or a General Nurse with relevant Mental Health experience is on duty 24 hours per day. The home manager is also a Registered Mental Health Nurse. We have also recently appointed an activities coordinator who is now in post and making a significant improvement to the social activities.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 May 2019Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (16) & Events (0)
- 20 Nov 2025
HC-One’s Falstone Court and Manor Care Home in Roker, Sunderland, is inviting the local community to celebrate the festive season at their joint annual Christmas Fayre on Wednesday 26th November...
- 04 Sep 2025
Residents and colleagues at HC-One’s Falstone Court Care Home in Sunderland, Tyne and Wear, have been busy transforming their outdoor space into a vibrant “Gardens of the World” as part...
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
There are no upcoming events for Falstone Court Care Home.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Falstone Court Care Home
- 30 Jan 2026Recipient: HC-One
- 31 Jan 2025Recipient: Falstone Court Care Home
Accreditations
There are no accreditations posted yet for Falstone Court Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Falstone Court Care Home to verify any information. View our terms and conditions. Falstone Court Care Home has an Enhanced Service -more info.
