Falstone Court Care Home

As a family, we continue to be very pleased with the care Mum is receiving and would like to thank everyone at Falstone Court. On the whole, Mum is happy and settled, her medical needs are well looked after and her social and personal care is very good.

Very pleasant surroundings and staff.

I have enjoyed my visit today to see my Aunty. All the staff have been welcoming and very friendly.

Staff are great. Mum arrived with issues and communication was difficult at first between staff and family. We have turned a corner now. Communication is better now and we are happy. We have peace of mind now and mum could not be in a better place.

I have always found the staff, from management down, to be helpful, caring and make the residents' families feel likes it's home from home.

Their dedication and care towards the residents is second to none.

I would recommend this home to anyone who is looking for a home for three loved ones.

My husband needed twenty-four-hour care and it was done with dignity. The staff were very happy and homely. They are very hard working, with a smile.

First class. No complaints. Well organised. Resident and family appreciated the care that is displayed.

Head and shoulders above the previous home.

Friendly staff, always someone near.

Well equipped, bright and homely.

They take very good care of all residents feeding, clothing, medication and making them all feel loved.

Clean and comfortable at all times.

All staff in Falstone Court are very caring and loving to all residents, all the family know she gets well looked after and know we can rest in our beds at night. Staff and activities are great. I would recommend anyone who has a mother or father to get cared for by Falstone Court.

The staff are absolutely fantastic they treat the residents and their family as they call them with affection and respect.

My dad spent the last 5 months of his life here, only wish we have is when dad needed 24-hour care 3 yrs ago, he came here first. The last 5 mths he was like our dad and was so happy here until he sadly passed away. We as a family have nothing but praise for the carers, nursing staff and management x

The staff were first rate and the quality of care received by my step - father was exemplary. He was much better looked after than when in hospital. We could not fault the nursing home for the care, dignity and respect given to my step - father, nor the kindness shown to us whilst visiting him during his final days. We were so pleased we chose this home. With grateful thanks.

I find the place very friendly and my friend is very happy here so that makes me happy. Pleased she has settled in well. I have recommended it to many people. Can't fault anything.

Very warm, caring and friendly staff. Clean and well maintained. Good level of personal and nursing care. Good communication re. health and Dr visits. Good communication with me if anything crops up for my uncle. They do nice activities and entertainment.

The care my dad has been shown from day one, has been excellent. The rooms and food are of a very good standard all his dietary needs are well catered for. He is in very good health at present, considering. Staff at the home are always welcoming to relatives and show excellent care and attention to each resident individually and in groups. I could not ask for better.

We find all the staff very helpful and if we had any problems staff are always approachable.

Home and staff are very good, staff friendly and helpful. When home is refurbished in the summers boxes ticked as good below should change to excellent.

My mother arrived here after a traumatic period of a stroke followed by a broken hip due to a fall. I feel that my mam is being well looked after and has settled in very well. Her needs are being met to a very good standard.

My father was admitted to Falstone Court for Continual Health Care with a registered mental nurse due to Altzheimers disease. 3 years later and there is no registered mental nurse, but 1 registered general nurse for 41 residents and 1 senior care worker (nursing assistant). The carers are friendly, helpful, courteous to the residents and their family. Good cuisine but no activity co-ordinator. I have been waiting for a while.