
Everyone at Falstone Court has done a sterling job looking after the residentsAnne W(Daughter of Resident/Service User)



Everyone at Falstone Court has done a sterling job looking after the residentsAnne W(Daughter of Resident/Service User)



Located close to the seafront in Roker, Sunderland, Falstone Court is a purpose-built care home with 40 beds offering residential dementia care.
The extensively trained team will deliver all the specialist care and support services that loved ones require.
Personalised care plans consider not only medical, personal and dietary needs, but also the individual’s likes and dislikes, religious preferences, and any suggestions from family members that might make the resident's stay with...
Care Provided by Falstone Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Falstone Court Care Home for full pricing details and T&Cs.
Contact Falstone Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Emma Hindmarsh (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (40)
Falstone Court Care Home Reviews (80)
Falstone Court Care Home has a Review Score of 10 (9.976) out of 10, based on 21 reviews in the last 2 years.
Over all time Falstone Court Care Home has 80 reviews.
Everyone at Falstone Court has done a sterling job looking after the residents at this difficult time, keeping everyone safe. I would recommend highly to anyone wishing to place their loved ones at Falstone. Staff always up for a laugh and have a smile every time I am here. Thank you to all for looking after mom so well.
I would like to say thank you to everyone for everything they have done for my husband and all our family. To us they are angels. Thank you, thank you, thank you.
We wish to thank all staff caring for our Mam during this difficult time. She has been wonderfully supported in coping with not seeing us due to Covid19. She has been kept safe and feels part of a family with Falstone Manor. Thank you to you all.
Lots of activities.
Lovely, clean home.
Mam has been very well looked after since moving here. All staff are kind and caring and nothing is too much bother. They have lots of activities every day and my Mam loves to join in. Thank you.
I am very pleased with the care my husband gets, the staff are very good. Do not think you could get any better.
The management are quick to react to any concerns
Lovely team!
The staff here in Falstone Court offer outstanding care to the residents. They are extremely engaging and caring, showing a true interest in the lives of their clients. The staff are efficient and so very friendly and accommodating. Nothing is too much trouble. Residents are encouraged and included in a wide range range of activities and social engagements. There is a calm, peaceful atmosphere in the home. There is also a great deal of joviality and a wonderful sense of teamwork evident in the relationships between staff members.
Staff including admin, domestic and nursing are excellent in their approach. They respect dignity and have a genuine caring attitude even when they are being observed without knowing it. The activities are inclusive and they carry out a difficult job with enthusiasm and good humour. All the staff are approachable and respond to enquiries, suggestions and observations in a positive way. As a family, we are happy with the overall package and care.
The staff are very kind and treat him with dignity and respond immediately to his needs.
I thank them for all that they do.
Staff and management treat and care for my mam with very good care and dignity. Very happy with this home. My mam is very happy here.
The decision to put Dad in a home wasn't easy but was made for us by losing our Mam earlier in the year. However, since placing Dad in Falstone Court a pressure has been lifted, comforted in knowing he is being looked after as if still at home and we feel at home there now too. The staff are always on hand to help and keep us up to date on his progress and we feel at ease approaching them with any concerns that may arise. We feel the staff at Falstone Court have helped us on a difficult journey but with a bright outcome.
I believe that the food and drink are very good but can't comment directly.
The home feels happy and calm over Christmas, there has been lots of activities and Christmas fun, music and dinging a lot of hard work has gone into making Christmas at the home special.
All staff are excellent. Would highly recommend home. I am happy with the care my mother is receiving.
The level of care and the dignity afforded to my mother is the very best my family could have hoped for.
We all feel that my mother is safe and very well cared for.
The staff show dedication to their work. They treat everyone with love and care.
Thank you and well done.
Staff are great and put care and kindness into all they do.
Our mam is treated with dignity and well cared for.
Staff support us as a family.
The care my father has had at this home has been excellent. All staff are so helpful and friendly. We are so happy Dad has settled in so well and has made the transition of him having to come into a home easy. Thank you to everyone.
The staff are dedicated and caring and truly look after each individual.
The entertainment manager is fabulous.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 May 2019Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (16) & Events (0)
- 20 Nov 2025
HC-One’s Falstone Court and Manor Care Home in Roker, Sunderland, is inviting the local community to celebrate the festive season at their joint annual Christmas Fayre on Wednesday 26th November...
- 04 Sep 2025
Residents and colleagues at HC-One’s Falstone Court Care Home in Sunderland, Tyne and Wear, have been busy transforming their outdoor space into a vibrant “Gardens of the World” as part...
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
There are no upcoming events for Falstone Court Care Home.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Falstone Court Care Home
- 30 Jan 2026Recipient: HC-One
- 31 Jan 2025Recipient: Falstone Court Care Home
Accreditations
There are no accreditations posted yet for Falstone Court Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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