This is a fantastic care home that looks after its residents with the utmost respect.J M(Granddaughter of Resident/Service User)
The Laurels is truly a home from home. The staff, environment and home itself are all welcoming,B M(Granddaughter of Resident/Service User)
This is a fantastic care home that looks after its residents with the utmost respect.J M(Granddaughter of Resident/Service User)
The Laurels is truly a home from home. The staff, environment and home itself are all welcoming,B M(Granddaughter of Resident/Service User)
The Laurels Care Home provides a range of tailored care plans for short or long-term stays. Care includes general nursing care, residential care, and residential dementia care. The home also has facilities to provide end-of-life care if required. A team of qualified and experienced ancillary staff work hard to provide the best possible round-the-clock care.
With its ideal location in the centre of Hetton-le-Hole, Tyne and Wear, residents can benefit from...
The Laurels Care Home provides a range of tailored care plans for short or long-term stays. Care includes general nursing care, residential care, and residential dementia care. The home also has facilities to provide end-of-life care if required. A team of qualified and experienced ancillary staff work hard to provide the best possible round-the-clock care.
With its ideal location in the centre of Hetton-le-Hole, Tyne and Wear, residents can benefit from the many nearby amenities as well as good transport links to Sunderland and Durham.
This two-storey property has been refurbished to a high standard and features tastefully decorated, single bedrooms each with en-suite facilities. Families are encouraged to bring in personal items for their loved ones to encourage a more homely and familiar environment.
During their stay, residents are assessed by health professionals including occupational therapists and care managers. Referrals are usually made by the care managers or hospital team.
Contact The Laurels Care Home to confirm what's included and get a personalised quote:
Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available. Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.
The price(s) shown are provided by the care home. Contact The Laurels Care Home for full pricing details and T&Cs.
The Laurels Care Home has a Review Score of 8.4 (8.400) out of 10, based on 6 reviews in the last 2 years.
Over all time The Laurels Care Home has 72 reviews.
The Laurels Care Home is a very warm, friendly and lively place to stay. Staff are very experienced in their different roles and are always going above and beyond their day-to-day duties whilst still being very professional in their roles - it is very apparent that the staff enjoy their various...
The Laurels Care Home is a very warm, friendly and lively place to stay. Staff are very experienced in their different roles and are always going above and beyond their day-to-day duties whilst still being very professional in their roles - it is very apparent that the staff enjoy their various roles and this shines through with the care that they give every day.
My partner has been at The Laurels for over a year now. During this time, he has been looked after by the wonderful, friendly and caring staff. An excellent activities programme keeps him busy and happy. I take him out regularly, but he is always content to return. This gives me great peace of...
My partner has been at The Laurels for over a year now. During this time, he has been looked after by the wonderful, friendly and caring staff. An excellent activities programme keeps him busy and happy. I take him out regularly, but he is always content to return. This gives me great peace of mind. Thank you to all the staff at The Laurels.
My stepdad is very happy at The Laurels. The care team did a brilliant job of getting him settled in. He is involved a wide range of activities that are organised for the residents. The team have spent time getting to know him and his personality. They are in regular contact with my mum so she is...
My stepdad is very happy at The Laurels. The care team did a brilliant job of getting him settled in. He is involved a wide range of activities that are organised for the residents. The team have spent time getting to know him and his personality. They are in regular contact with my mum so she is aware of everything that happens with him - she feels like they really know, understand and respect him.
Extremely pleased with Gran's care, as long as she is happy, we are happy. Lovely staff and she is always telling us how lovely the meals are. They are very thoughtful and look after her every need. Well done to The Laurels and thank you.
Extremely pleased with Gran's care, as long as she is happy, we are happy. Lovely staff and she is always telling us how lovely the meals are. They are very thoughtful and look after her every need. Well done to The Laurels and thank you.
My wife was admitted to the care home for palliative care after a stay in the local NHS trust hospital. The outstanding care my wife and family received was tenderly and lovingly administered by the whole care home staff who displayed a truly dedicated and self-motivated attitude in carrying out...
My wife was admitted to the care home for palliative care after a stay in the local NHS trust hospital. The outstanding care my wife and family received was tenderly and lovingly administered by the whole care home staff who displayed a truly dedicated and self-motivated attitude in carrying out their daily duties. The clinical treatment my wife received on her life-threatening bedsores was exceptional and very professionally and diligently performed. I have the highest praise for the service that the care home provided and am eternally grateful for the love and attention that the whole clinical, care and service staff showed in tending to my wife at this sad time. I will be eternally indebted to them all.
Extremely satisfied with the care my mum received at The Laurels care home. Each member of staff went above and beyond to make her as comfortable as possible. During the COVID pandemic, the home always followed regulations, lateral flow tests on every visit, facemask-wearing and hand sanitation....
Extremely satisfied with the care my mum received at The Laurels care home. Each member of staff went above and beyond to make her as comfortable as possible. During the COVID pandemic, the home always followed regulations, lateral flow tests on every visit, facemask-wearing and hand sanitation. It’s always hard when a loved one is in hospital or a care home but with The Laurels, I always felt and knew Mam was in the right place and being well looked after. Thank you.
Very clean and friendly, really happy Mam gets included in things, room clean and comfortable. Staff are all polite and very helpful, Mam is treated with respect and dignity overall really pleased with what we have seen in a matter of a week.
Very clean and friendly, really happy Mam gets included in things, room clean and comfortable. Staff are all polite and very helpful, Mam is treated with respect and dignity overall really pleased with what we have seen in a matter of a week.
My mother-in-law has been a resident at the Laurels care home for four years now. The home is fantastic, the care is to another level, she is so content, settled and receiving the best care, help and support. We love all the staff and it’s nipping clean - we wouldn’t change a thing, thank you.
My mother-in-law has been a resident at the Laurels care home for four years now. The home is fantastic, the care is to another level, she is so content, settled and receiving the best care, help and support. We love all the staff and it’s nipping clean - we wouldn’t change a thing, thank you.
My nana has been a resident for 4 years and we have not had one problem with her been there.
My nana has been a resident for 4 years and we have not had one problem with her been there.
My wife came to your nursing home on Thursday 10th June and the short time she has been with you all your staff from top to bottom could not be any friendlier or polite.
My wife came to your nursing home on Thursday 10th June and the short time she has been with you all your staff from top to bottom could not be any friendlier or polite.
I had peace of mind that my mother was being well cared for and the home accommodated the visits really well for myself and my family. She is always well presented and the staff are friendly and really care about the residents.
I had peace of mind that my mother was being well cared for and the home accommodated the visits really well for myself and my family. She is always well presented and the staff are friendly and really care about the residents.
I would just like to let you know through these very difficult times for everyone, the Laurels care team have been amazing. They have done everything requested for my mam who’s been there over 4 years now, they’ve been so caring, understanding and all fantastic at their job. We as a family, will...
I would just like to let you know through these very difficult times for everyone, the Laurels care team have been amazing. They have done everything requested for my mam who’s been there over 4 years now, they’ve been so caring, understanding and all fantastic at their job. We as a family, will never be able to repay them for the care they have given my mam. 5* - greatly appreciated, thank you kindly.
My mam goes into the Laurels for respite every couple of months and I am really happy with the care she receives. The staff always go out of their way to help her settle in, during her stay and I can relax knowing Mam is safe and well cared for.
My mam goes into the Laurels for respite every couple of months and I am really happy with the care she receives. The staff always go out of their way to help her settle in, during her stay and I can relax knowing Mam is safe and well cared for.
Mam is very happy and settled in The Laurels. The home provides the help and facilities she requires at present. To provide a pleasant environment within the home.
Mam is very happy and settled in The Laurels. The home provides the help and facilities she requires at present. To provide a pleasant environment within the home.
Kept fully updated through the pandemic on Covid security excellent.
Kept fully updated through the pandemic on Covid security excellent.
Very pleasant and helpful. The staff especially in these hard times.
Very pleasant and helpful. The staff especially in these hard times.
Staff are always friendly and supportive, and if not capable of answering questions, do follow up after investigating. Coronavirus testing carried out thoroughly and good to see.
Staff are always friendly and supportive, and if not capable of answering questions, do follow up after investigating. Coronavirus testing carried out thoroughly and good to see.
Thank you, Trevor, for letting us know how we are doing at The Laurels Care Home. The care and wellbeing of every resident is our number one priority, and it is rewarding to have such positive feedback about how we are doing.
My mother is getting the best care. All the staff are lovely, and they always phone me if anything happens to my mam.
My mother is getting the best care. All the staff are lovely, and they always phone me if anything happens to my mam.
Thank you, Helen, for letting us know how we are doing at The Laurels Care Home. The care and wellbeing of every resident is our number one priority, and it is rewarding to have such positive feedback about how we are doing.
Caring people who keep me informed.
Caring people who keep me informed.
Thank you, Eileen, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing.
Through a difficult period, staff at The Laurels have been supportive and always available to discuss my mams progress. Since seeing my mam face to face, I can see the progress that has taken place both physically and mentally. Care is exemplary.
Through a difficult period, staff at The Laurels have been supportive and always available to discuss my mams progress. Since seeing my mam face to face, I can see the progress that has taken place both physically and mentally. Care is exemplary.
Thank you, Michael, for letting us know how we are doing at The Laurels Care Home. The care and wellbeing of every resident is our number one priority, and it is rewarding to have such positive feedback about how we are doing.
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The Laurels Care Home brought a taste of the tropics to its garden with a fantastic pool party, creating a fun-filled day for residents, families and visitors. The event featured...
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Emma is a qualified registered general nurse with over 21 years of experience. First working in the NHS and climbing her way to up to becoming a...
Emma is a qualified registered general nurse with over 21 years of experience. First working in the NHS and climbing her way to up to becoming a senior critical care nurse for 16 years. Emma’s career has continued to progress, with a focus on the social care sector, Emma has gone from clinical lead to deputy manager and now Home Manager.
When she is not caring for residents, family-oriented Emma takes pleasure in spending time with her husband and daughter and the rest of their family and friends.
Outside of work, Emma considers one of her biggest achievements to be raising her daughter, who she takes immense pride in.
Some words of encouragement from Emma for someone looking for the right care home would be to look for passionate staff who provide the best possible care and are proud of the home they work in.Deeply caring, Emma enjoys seeing happy residents in a homely environment away from the clinical settings she had previously been used to.
For those considering care as a career, Emma advises to treat the residents in your care as family and to offer compassion, patience and hard work.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Laurels Care Home to verify any information. View our terms and conditions. The Laurels Care Home has an Enhanced Service -what an Enhanced Service includes.