Needham Court Care Home

9 Stanhope Road, Low Simonside, Jarrow NE32 3UD
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9.6 90 Reviews
  • Needham Court Care Home, Jarrow
Needham Court Care Home, located in the historic shipbuilding town of Jarrow, provides personalised residential and residential dementia care to older people.

The lovely home offers many facilities for residents to enjoy such as on-site hair salon, landscaped gardens and minibus for activities and trips. The enhanced wellbeing programme allows residents to pursue hobbies and interests whilst learning new skills.

Needham Court boasts a selection of specially designed dining areas that provide the perfect space to share meals with fellow residents, or family and friends. The catering team prides itself on ensuring that each meal is an enjoyable and heart-warming experience for every resident and visitor to the home.

The team at Needham Court takes the time to learn about each resident’s individual hobbies and interests, to help them to lead an active and fulfilling life. In addition to the range of activities available, the team also encourages residents to take an active role in the Jarrow community, from building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area.

Each member of the professional care team is there to help you or your loved one settle into the home. With a wealth of knowledge and experience in the care sector, the friendly home manager leads the team at Needham Court to deliver the kindest possible care to residents, supporting them to lead their best possible life.
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Care Provided by Needham Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 57 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1287
  • Self-Funded Residential Dementia Care: from £1287
  • RESPITE Self-Funded Residential Care: from £1287
  • RESPITE Self-Funded Residential Dementia Care: from £1287

These prices are only a guideline, please contact Needham Court Care Home to find out the exact price for your requirements.

Contact Needham Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Needham Court Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Punam Randhawa (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (57)

Needham Court Care Home Reviews (90)

9.6

Needham Court Care Home has a Review Score of 9.6 (9.639) out of 10, based on 23 reviews in the last 2 years.
Over all time Needham Court Care Home has 90 reviews.

Overall Experience
  • 68
  • 20
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Date Published
  • 90
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Reviewer Connection to Needham Court Care Home
  • 37
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Total of 90, showing 21-40
Review from M W (Wife of Resident) published on 26 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband moved into Needham Court Nursing Home on the 16th of May 2024. He has settled very well and is very happy. This is due totally to the dedication and care given by every member of staff. The home manager should be very proud of the way they make everyone feel like they are living in a home
from home. The staff also takes the whole family into account and make everyone very welcome and comfortable visiting.
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Review from T T (Daughter of Resident) published on 17 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have found all the care staff, manager and the whole team who work at Needham Court. Excellent at their job, they are all caring, supportive, efficient and very helpful if asked a question. They work with residents' families and learn about the person who they look after.
I have been very impressed
with the overall running, cleanliness and care of all the staff and management. They deserve top marks for their overall performance.
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Review from David S (Son of Resident) published on 5 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Needham Court has a warm welcome to offer to all residents and visitors.
The staff all seem to enjoy their roles and are very approachable and chatty.
I believe that my mam is well cared for and is very happy at Needham Court.
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Review from K P (Daughter of Resident) published on 20 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Warm, welcoming home, where everyone is friendly, and nothing is too much trouble. Always kept up to date with the care of our dad. Feels like a second home, somewhere he is settled, which is a huge relief.
Love how the home is always decorated for every occasion - the effort that goes into things
is fantastic - well done to all.
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Review from Amanda G (Granddaughter of Resident) published on 15 May 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have just attended a coffee morning today the girls pulled out all the stops made everyone feel welcome and the carer made the most delicious chocolate cake that my grandson who was with me had 2 slices of, can't wait for the next one.
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Review from Penelope D (Daughter of Resident) published on 9 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother received a wonderful, warm and friendly welcome. She was greeted by various members of staff, such as the chef who asked if she had any likes or dislikes, head of laundry labelled and listed her clothes straight away. There were flowers, a cute cushion and best of all the carers reassured
her they were there to help in any way needed. Mum is enjoying her meals in the pleasant dining room, meeting others and doing lots of activities.
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Review from Eric M (Husband of Resident) published on 17 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife is well looked after. The staff are exceptional, they care and go that little extra which is well appreciated.
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Review from L M (Daughter of Resident) published on 12 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very friendly and always go above and beyond for my mother who has a great deal of care needs. My mother always seems to be happy when I visit and enjoys taking part in all the activities.
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Review from Michelle M (Daughter-in-law of Resident) published on 12 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law has been in Needham Care Home for a number of months now due to her having strokes and being unable to live at home alone. I'm writing this review on behalf of myself, her son and her daughter. We want to thank all of the staff for everything they do for her, making her feel so welcome.
The staff are so friendly here and always make time for their residents. They have lots of different events on in the home to get the residents to socialise with each other and have fun. They always make such a good effort for special celebrations throughout the year with decorations and having raffles etc. It's not an easy job so I want to thank each and every one of you for all that you do in making my mother-in-law feel safe, welcome and loved.
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Review from C P (Friend of Resident) published on 16 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Upon arriving to the home I was given a nice warm welcome. Everyone was kind and friendly. There was a lovely atmosphere with smiles on everyone's faces which was lovely to see. The staff were very upbeat and lifted the mood of everyone in the room; laughing, singing and we even had some dance moves
thrown in!


The Manager was very professional but also very friendly and knowledgeable when asked questions about the facilities.


Such a happy place to be and I would recommend to anyone!

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Review from Doris C (Sister-in-law of Resident) published on 8 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff, carers, cleaners - everyone is always helpful, nothing is a bother.
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Review from A C (Son-in-law of Resident) published on 21 October 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Responsive to buzzer and telephone. Not sure of food, never ate here.
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Review from Elizabeth C (Sister of Resident) published on 20 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has been in this home for almost 10 years, she has been very well looked after and seems very happy. She doesn't talk much but seems very contented. Won't go out now not even in the garden, think she feels safe indoors. I cannot fault the staff, so caring and always friendly. Go above and
beyond in the loving care they provide. So very grateful to know she is happy and safe, wonderful.
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Review from Claire B (Granddaughter of Resident) published on 1 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers are absolutely amazing. I know my Granda is in the safest hands.
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Review from Joan D (Daughter of Resident) published on 29 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Covid tests are done professionally with friendly helpful staff. All the staff are caring, always keep me up to date with any problems concerning Dad. Couldn't ask for a better place for Dad. He is safe, happy and well taken care of. Can't fault anything with Needham Court. I'm grateful he is there
being well taken care of.
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Review from M D (Daughter of Resident) published on 29 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad is here on respite and has been made very welcome by all staff on arrival. On one visit Dad was not wearing his own clothes. On looking at his room, I would prefer a wingback there for him to sit in. Dad said the food was good and seems to get on with all staff very well.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Needham Court Care HomeThank you for taking the time to complete a review for Needham Court. I am pleased to hear that your Father has said the food is good and that he gets on well with the staff here at Needham Court. Thank you for bringing these matters to our attention, as concerns of this nature help us to improve our service. We have now taken action to address the issues you have raised. If you wish to discuss the matter further please contact the Home Manager.
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Review from D G (Son of Resident) published on 23 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father is on respite at the moment, when admitted he prides himself on being well dressed. On one occasion we visited, he was wearing none of the clothes we supplied. We visited his room and found there to be no water jug or glass in his room and also he was sitting in a chair which was very uncomfortable
looking for him. I asked if he could have a wingback chair in his room in case he wanted to nap. I think the care he is being shown is very good but requires a bit of prompting.
Reply from Diane Kerwin, Hospital Liaison Team Administrator at Needham Court Care HomeThank you for taking the time to complete a care home review regarding Needham Court, I am pleased to hear that the care of your Father is very good. Thank you for bringing your concerns to our attention. We have addressed the issues you raised and apologise that they occurred. If you wish to discuss the matter further please contact the Home Manager directly.
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Review from Paul H (Friend of Resident) published on 22 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good. Well organised in difficult conditions with the pandemic. Staff are very caring.
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Review from June K (Daughter of Resident) published on 16 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to give the staff a huge thank you for working under such difficult circumstances during the pandemic. My mum has had excellent care. The only request I have is that she could have more garden outings.
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Review from L W (Daughter of Resident) published on 4 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Unfair to answer as still in Covid and have not been inside other than visits indoors. Dad seems ok but really missing his dog. Hopefully, better weather will be able to bring the dog to the garden.
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Current Review Score: 9.6 (9.639)

Overview of Review Score

The Review Score of 9.6 (9.639) out of 10 for Needham Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.639 for Needham Court Care Home is calculated as follows: ( (242 Excellents x 5) + (7 Goods x 4) + (2 Satisfactorys x 3) + (4 Poors x 2) + (19 Very Poors x 1) ) ÷ 274 Ratings = 4.639
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Needham Court Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 May 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

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Awards / Recognitions (9)

Meet the Team (0)

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