Needham Court Care Home

Unfair to answer as still in Covid and have not been inside other than visits indoors. Dad seems ok but really missing his dog. Hopefully, better weather will be able to bring the dog to the garden.

My mam has been in Needham Court for 7 years. The care and love she has received from the staff here is amazing. We are constantly kept in touch if there is a concern about her health etc. Lovely staff.

My mam has been in this care home now for seven months and the staff have been outstanding and very caring. I can not wish for a better home for her, I know she is getting well looked after.

All of the staff at Needham Court Care Home are brilliant, my mum has received the best care here and is very happy and settled. Nothing is ever a bother for the staff you can ring night or day if ever needed. This is a very happy and caring care home and I would definitely recommend it. Due to Covid I haven't been in properly and seen all of the rooms but what I have seen is spotlessly clean.

I am very pleased with the care my mother receives in this care home. The staff are very helpful, kind and do their best to show residents a cheerful mood which resonates throughout the care home. There is a variety of activities that my mother often joins in with. Overall they have worked hard to ensure pod visits and, more recently, indoor visits which have been so good for both my mother and myself. Well done all the staff.

I can't provide ratings for all areas for reasons of not being familiar with some aspects but overall very pleased with the care given to my wife.

I find the care home clean, friendly and pleasant. The staff are helpful and cheerful and are willing to answer any questions or problems. you have and keep you well informed about your family member's health problems or medication changes. In general, they keep you well informed about everything.

Needham Court has cared for my friend, who is like an adopted mother to me, for three years. During that time they have nursed her back to health following a fracture sustained in hospital and provided for all her needs. They are an amazing group of people who genuinely care for each and every person they look after. I am so grateful to them, especially during this past year when I have been unable to visit.

My aunt has been living at Needham Court for many years now and although the family were worried, they have put our minds at ease. They care with such dignity and compassion. All staff go above and beyond to show kindness, consideration and empathy with our loved ones during what can be an extremely difficult period for a family. It's spotlessly clean, very friendly and a safe environment. I have no hesitation in recommending Needham Court. During the lockdown, we have been able to stay in touch via FaceTime which they help my aunt with.

All the staff at Needham Court are very attentive to the residents, including my father who has been a resident since April 2018. They go above and beyond to ensure the safety and wellbeing of my father. Since lockdown, they have become 'family' to residents during these difficult times. I have been lucky to have FaceTime calls with my father which has been organised by two particular members of staff. This has been a lifeline to physically see my father rather than having a verbal daily update. Needham Court is well maintained and has a lovely atmosphere. Staff are friendly, approachable and very helpful. Nothing is too much trouble. I look forward to visiting my father and seeing the other residents and staff, once restrictions are lifted and visits can resume.

The home is well kept and food is of a good standard. The carers on the floor are all very caring but overstretched. Staffing levels need to be increased and consistent. This would allow more interaction and 1:1 or group stimulation. The activities that are on display should take place. The residents need stimulation on a consistent basis to promote their wellbeing. I cannot praise the carers enough and this needs recognition.

I have found this experience to be much easier than initially anticipated. I was very concerned regarding my mother's ability to settle in, but I was surprised how quickly she adapted which was made easier due to the understanding and level of support given by all the staff.

Mam was admitted in March 2019, and with now being totally blind, is receiving excellent care for her needs.

My brother and I have been very pleased with the care our father has received since moving into Needham Court Care Home. He is well cared for, always looks well dressed and is clean and tidy. He has a lovely, bright airy room where we have been able to add lots of personal touches. He appears to enjoy the food, always scuttling into the dining area when it's meal time. He appears happy and contented whenever we visit.

I have found all staff practices excellent, the service users are contented and well cared for. The manager is approachable and listens to you. I feel that my loved one is well cared for and I have no reservations in recommending this service to anyone who is looking for a service of excellence.

Care, cleaners and kitchen staff deliver a great service to residents - makes visiting home to see mam a positive experience.

Needham Court staff are fantastic. The home is always 100% clean, always a nice welcome, nothing is a problem. I am impressed.

Was very impressed with both the staff and the home and very clean. Carers are very helpful and most of all made my cousin welcome and reassure her.

All the staff were excellent and made him feel at home immediately, he felt safe and secure and he really enjoyed the food, sadly he passed away on 11 December but at least we know that the last few months of his life were happy.

When my mother entered Needham court care home. I asked quite a few visitors what they thought about the home. Not one person had anything negative to say about the place and in 3 weeks, since my mom arrived, her health has improved a lot she is eating very well and the staff are very friendly and caring. I would highly recommend. Needham Court to anyone that asked me.