The team at the Pavillion, many of whom have proudly worked at the home for over 10 years, provide residential, nursing, dementia, palliative and respite care, which can be booked in advance.
The home has a warm, homely atmosphere, with a team dedicated to Sanctuary Care’s vision of Enriching Lives. This is based on the six senses people need to feel truly happy and fulfilled – a sense of achievement, belonging,...
The team at the Pavillion, many of whom have proudly worked at the home for over 10 years, provide residential, nursing, dementia, palliative and respite care, which can be booked in advance.
The home has a warm, homely atmosphere, with a team dedicated to Sanctuary Care’s vision of Enriching Lives. This is based on the six senses people need to feel truly happy and fulfilled – a sense of achievement, belonging, continuity, purpose, security and significance.
The team at Pavillion are passionate about supporting their residents to do the things they love, from music therapy, animal visits, gardening, trips into the community and coffee mornings, to gentle exercise sessions.
The residents had a ball when they celebrated the King’s Coronation – with live music, dancing and even a giant handmade London bus, lovingly made with the residents’ photographs displayed in the windows!
Pavillion has a hairdressing salon, for pampering sessions and weekly visits from a local mobile hairdresser.
The lounges and large gardens are lovely places to relax with family and friends, who are welcome to visit at any time.
In the dining room, the chef serves delicious, home-cooked food, from cooked breakfasts if residents prefer, roast dinners with all the trimmings, to lighter bites. And every day there are home-baked sweets for afternoon tea.
The team are proud of the home’s Good CQC report (June 2022), with a Good in every single area. The report highlights how the residents are actively involved in the running of the Pavillion, how varied the activities are and how kind, caring and respectful the team are. This is something which is very often a highlight of the home’s carehome.co.uk reviews.
The home has 68 tastefully decorated bedrooms, some with wet rooms and others with toilet and washing facilities. Residents are encouraged to make their rooms truly feel like home, with small pieces of furniture, etc.
Contact Pavillion Residential and Nursing Home to confirm what's included and get a personalised quote:
Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1207 and for nursing care £1480, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
The price(s) shown are provided by the care home. Contact Pavillion Residential and Nursing Home for full pricing details and T&Cs.
Pavillion Residential and Nursing Home has a Review Score of 9.4 (9.417) out of 10, based on 23 reviews in the last 2 years.
Over all time Pavillion Residential and Nursing Home has 107 reviews.
Quality of meals has deteriorated since I became a resident here. Sunday lunch is still fairly good, others not infrequently, just poor. The chips are still pretty dreadful as I have complained previously. Very poor by comparison with those from other...
Quality of meals has deteriorated since I became a resident here. Sunday lunch is still fairly good, others not infrequently, just poor. The chips are still pretty dreadful as I have complained previously. Very poor by comparison with those from other outlets. Probably due to a failure of management to provide equipment as used by other commercial outlets to skin potatoes, then to cut them into chips.
My dad receives an excellent level of care and all his needs are met.
My dad receives an excellent level of care and all his needs are met.
Dear John, thank you for your wonderful feedback - it is truly invaluable to both our team and our potential residents and their families. Best wishes, Fae.
We have had a few issues in the past months but speaking about our concerns, they have improved loads. Need to make sure rooms are cleaned and ready for guests to visit first thing in the morning 90% of the time, no bed made and not cleaned.
We have had a few issues in the past months but speaking about our concerns, they have improved loads. Need to make sure rooms are cleaned and ready for guests to visit first thing in the morning 90% of the time, no bed made and not cleaned.
Dear Andrea, thank you for taking the time to review Pavillion. After speaking with the home manager, I understand that many mattresses are washed daily on a morning and left to dry. Despite the rooms being cleaned early on, the beds have to be left to fully dry before being made due to infection...
Dear Andrea, thank you for taking the time to review Pavillion. After speaking with the home manager, I understand that many mattresses are washed daily on a morning and left to dry. Despite the rooms being cleaned early on, the beds have to be left to fully dry before being made due to infection control purposes. Please do speak to the managers if you ever have any feedback or queries. Best wishes, Fae
The way the staff treat my wife and keep the building is second to none. The staff are very friendly but professional and the cleanliness of the building is brilliant. My wife's room is...
The way the staff treat my wife and keep the building is second to none. The staff are very friendly but professional and the cleanliness of the building is brilliant. My wife's room is spacious, very clean and a joy to be in. With my wife being in this establishment, I am assured and sleep easier knowing that she is safe and being looked after by the best staff possible.
Thank you for such a wonderful review - I am so glad you now have peace of mind knowing your wife is well cared for and safe here. I will be sure to pass your kind words onto the team. Best wishes, Fae
Since my granda came to the Pavillion in October 2015 I could not fault the care, love and attention both my granda and our family receive from the care staff, kitchen staff and even the cleaning staff. The all go above and beyond and deserve a medal for what they do.
Since my granda came to the Pavillion in October 2015 I could not fault the care, love and attention both my granda and our family receive from the care staff, kitchen staff and even the cleaning staff. The all go above and beyond and deserve a medal for what they do.
Thank you for your lovely feedback - it really is invaluable to our team. Best wishes.
When we initially visited The Pavillion we got a good feeling about it straight away. It was clean - no smell at all unlike previous homes we had looked at - we were shown around everything and the staff were friendly, knowledgable and interested in Dad and his likes and dislikes. He has settled in...
When we initially visited The Pavillion we got a good feeling about it straight away. It was clean - no smell at all unlike previous homes we had looked at - we were shown around everything and the staff were friendly, knowledgable and interested in Dad and his likes and dislikes. He has settled in well and in the last few months, he has seemed a lot happier than when he lived on his own. All the staff in the office and the home are wonderful. Cheerful and friendly, they always have time to help or speak to us about any concerns. There is plenty going on for residents and visitors to be involved in. It is lovely knowing someone is there 24/7 for Dad.
Dear Lisa, thank you for your wonderful feedback. It is much appreciated and is invaluable to our potential residents and their loved ones. I will be sure to pass this on to the team at the home. Best wishes
I am very happy with this care home for my husband. The carers and staff are great. One day if I need to go into a care home, this would be the one.
I am very happy with this care home for my husband. The carers and staff are great. One day if I need to go into a care home, this would be the one.
Dear Linda, thank you so much for your wonderful feedback - it is invaluable to both our team and to our potential residents' families. I will be sure to pass your kind words onto the team. Best wishes, Fae.
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"Pavillion is a wonderful place to work - all the staff are here for the right reasons and just love our residents"
Donna has worked at Pavillion for over 20 years! She loves making our residents happy with the food she cooks.
Jasmine has worked at Pavillion for eight years, and as one of our team leaders her favourite part of her role is "looking after our residents".
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Pavillion Residential and Nursing Home to verify any information. View our terms and conditions. Pavillion Residential and Nursing Home has an Enhanced Service -what an Enhanced Service includes.