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The home has a warm, homely atmosphere, with a team dedicated to Sanctuary Care’s vision of Enriching Lives. This is based on the six senses people need to feel truly happy and fulfilled – a sense of achievement, belonging,...
The team at the Pavillion, many of whom have proudly worked at the home for over 10 years, provide residential, nursing, dementia, palliative and respite care, which can be booked in advance.
The home has a warm, homely atmosphere, with a team dedicated to Sanctuary Care’s vision of Enriching Lives. This is based on the six senses people need to feel truly happy and fulfilled – a sense of achievement, belonging, continuity, purpose, security and significance.
The team at Pavillion are passionate about supporting their residents to do the things they love, from music therapy, animal visits, gardening, trips into the community and coffee mornings, to gentle exercise sessions.
The residents had a ball when they celebrated the King’s Coronation – with live music, dancing and even a giant handmade London bus, lovingly made with the residents’ photographs displayed in the windows!
Pavillion has a hairdressing salon, for pampering sessions and weekly visits from a local mobile hairdresser.
The lounges and large gardens are lovely places to relax with family and friends, who are welcome to visit at any time.
In the dining room, the chef serves delicious, home-cooked food, from cooked breakfasts if residents prefer, roast dinners with all the trimmings, to lighter bites. And every day there are home-baked sweets for afternoon tea.
The team are proud of the home’s Good CQC report (June 2022), with a Good in every single area. The report highlights how the residents are actively involved in the running of the Pavillion, how varied the activities are and how kind, caring and respectful the team are. This is something which is very often a highlight of the home’s carehome.co.uk reviews.
The home has 68 tastefully decorated bedrooms, some with wet rooms and others with toilet and washing facilities. Residents are encouraged to make their rooms truly feel like home, with small pieces of furniture, etc.
Care Provided by Pavillion Residential and Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 68 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Pavillion Residential and Nursing Home to confirm what's included and get a personalised quote:
Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1207 and for nursing care £1480, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
The price(s) shown are provided by the care home. Contact Pavillion Residential and Nursing Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Tours
Good to Know
Group / Owner
- Sanctuary Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Andrea Fox (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2007
- Number of floors: 1
Room Information
- Single Rooms (68)
- Single Rooms with ensuite Wet Room (29)
Pavillion Residential and Nursing Home Reviews (107)
Pavillion Residential and Nursing Home has a Review Score of 9.4 (9.417) out of 10, based on 23 reviews in the last 2 years.
Over all time Pavillion Residential and Nursing Home has 107 reviews.
She was apprehensive at first but grew to love her room and the staff.
Would recommend very highly.
She was apprehensive at first but grew to love her room and the staff.
Would recommend very highly.
From the moment we entered the building until we left, we felt that we had entered a large happy family home. All of the staff were very amenable, helpful and attentive. The home was clean and the rooms pleasant. Most importantly, my sister-in-law was content and pleased with the food,...
From the moment we entered the building until we left, we felt that we had entered a large happy family home. All of the staff were very amenable, helpful and attentive. The home was clean and the rooms pleasant. Most importantly, my sister-in-law was content and pleased with the food, accessibility and amenities.
The Pavilion care home is very caring and helpful. Since my dad came here from another home, where he was like a skeleton and on death's door. Since he has come in it has changed his life. Only low point is he is tied to a chair.
The Pavilion care home is very caring and helpful. Since my dad came here from another home, where he was like a skeleton and on death's door. Since he has come in it has changed his life. Only low point is he is tied to a chair.
My other relatives who visit the home say the same.
The staff are very approachable and my dad always seems to be content when we have been (compared to when he lived in his own home, where a lot of the time he wasn't which was so unlike him)....
My other relatives who visit the home say the same.
The staff are very approachable and my dad always seems to be content when we have been (compared to when he lived in his own home, where a lot of the time he wasn't which was so unlike him). There are plenty of activities and although my dad often prefers to be in his room, if it wasn't for his illness, I'm sure he would join in.
Thank you for your lovely review - it is wonderful to hear how pleased you are with our home and that your father is well-contented living at Pavillion. Best wishes, Fae.
We saw that the room was comfortable and adequate.
Residents were already seated.
We had a lovely service and the residents seemed to enjoy...
We saw that the room was comfortable and adequate.
Residents were already seated.
We had a lovely service and the residents seemed to enjoy it. Looking forward to next time.
My father has only been here a couple of weeks so all I can add is so far, so good.
My father has only been here a couple of weeks so all I can add is so far, so good.
They have all become our friends and we look forward to seeing them at our church as well as at the monthly church service in the care home.
They have all become our friends and we look forward to seeing them at our church as well as at the monthly church service in the care home.
Thank you for such a lovely review - we hope you continue to visit the home and our residents for time to come. Best wishes, Fae
He even goes out to the seaside which he loved very much. He had his fish and chips. He is happy in himself.
He even goes out to the seaside which he loved very much. He had his fish and chips. He is happy in himself.
Thank you for your kind words about our home. I will be sure to pass this onto the manager at the team. Best wishes, Fae
Care hasn't been great lately but seems to be on the up. Seems to be understaffed.
Care hasn't been great lately but seems to be on the up. Seems to be understaffed.
Thank you for your feedback - please know that the manager's door is always open for you, and she would be more than happy to speak with you. Many Thanks.
Good service, always helpful and caring staff.
Good service, always helpful and caring staff.
Thank you for taking time to review our home and for your kind words. Best wishes.
It has been a Godsend to have my uncle at the Pavilion, knowing he has the best care, the management and the great staff that work so hard. Thank you.
It has been a Godsend to have my uncle at the Pavilion, knowing he has the best care, the management and the great staff that work so hard. Thank you.
Thank you for your lovely feedback. I will be sure to pass your thanks onto the manager and the team. Best wishes.
My husband is a resident at the Pavilion. I feel that he is well looked after and his needs are being met very well.
My husband is a resident at the Pavilion. I feel that he is well looked after and his needs are being met very well.
Thank you for your kind words. I will be sure to pass this onto the manager and the team. Best wishes.
In the years we have been visiting, all has been most satisfactory.
In the years we have been visiting, all has been most satisfactory.
Thank you for taking the time to review our home - it is great to hear how pleased you are with our team and home. Best wishes.
The room very basic for brother-in-law and felt this would not encourage him to settle and want to stay.
The room very basic for brother-in-law and felt this would not encourage him to settle and want to stay.
The staff are very friendly. The rooms are clean and decorated lovely.
The staff are very friendly. The rooms are clean and decorated lovely.
Dear Audrey, thank you so much for your kind words about our home. Best wishes, Fae.
As a blind person, in the few weeks as a resident, I have found everything very good and have been made to think of the home as my own.
As a blind person, in the few weeks as a resident, I have found everything very good and have been made to think of the home as my own.
Thank you for your lovely review Elizabeth. I am so pleased you feel happy and settled in your new home. Best wishes, Sophie Middleton
When other care providers have not fulfilled their duty of care, the manager and all staff have literally rescued...
When other care providers have not fulfilled their duty of care, the manager and all staff have literally rescued us as a family.
The care, professionalism and love they show our lovely dad is so heartfelt from everyone, what a wonderful home he now has.
From our hearts, thank you for everything. Much love to you all.
Dear Diane, thank you for such a lovely review. Your feedback is truly invaluable to our team and the care we provide, as well as for our potential residents and their loved ones. Best wishes.
I could not single out one member of staff above another.
Everyone was a star. Mom was cared for with love, respect and dignity at all times, which made leaving her in your care so much easier.
Thank you for everything.
I could not single out one member of staff above another.
Everyone was a star. Mom was cared for with love, respect and dignity at all times, which made leaving her in your care so much easier.
Thank you for everything.
Dear Sharon, thank you so much for such wonderful feedback - our team work tirelessly to ensure our residents' loved ones have peace of mind whilst they are in our care, so this will be much appreciated. I will be sure to pass this onto the manager and the team. Best wishes, Fae
They treated her with love, dignity, affection and compassion which in turn made saying goodbye to mam so much easier.
Not only did they look after mam but they were all there for me and...
They treated her with love, dignity, affection and compassion which in turn made saying goodbye to mam so much easier.
Not only did they look after mam but they were all there for me and my family.
Thank you, thank you, thank you. If I could give 200% I would.
Dear Beverley, what a wonderful review, thank you so much. I am so very sorry to hear of the passing of your mother, but am glad that the team supported both Mum, yourself and your family in the very best way that they could. I will be sure to pass this onto the team. Best wishes, Fae
Have always found the staff to be friendly and very attentive.
Have always found the staff to be friendly and very attentive.
Dear Margaret, thank you for taking the time to review our home and for your kind words about our team; it is much appreciated. Best wishes, Fae
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 29 June 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Pavillion Residential and Nursing Home.
There are no upcoming events for Pavillion Residential and Nursing Home.
Awards / Recognitions (10)
- 21 Jul 2026Recipient: Sanctuary Care Ltd
- 30 Jan 2026Recipient: Sanctuary Care Ltd
- 31 Jan 2025Recipient: Sanctuary Care Ltd
Accreditations
There are no accreditations posted yet for Pavillion Residential and Nursing Home.
Meet the Team (3)

"Pavillion is a wonderful place to work - all the staff are here for the right reasons and just love our residents"

Donna has worked at Pavillion for over 20 years! She loves making our residents happy with the food she cooks.

Jasmine has worked at Pavillion for eight years, and as one of our team leaders her favourite part of her role is "looking after our residents".
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Pavillion Residential and Nursing Home to verify any information. View our terms and conditions. Pavillion Residential and Nursing Home has an Enhanced Service -what an Enhanced Service includes.