The team at the Pavillion, many of whom have proudly worked at the home for over 10 years, provide residential, nursing, dementia, palliative and respite care, which can be booked in advance.
The home has a warm, homely atmosphere, with a team dedicated to Sanctuary Care’s vision of Enriching Lives. This is based on the six senses people need to feel truly happy and fulfilled – a sense of achievement, belonging,...
The team at the Pavillion, many of whom have proudly worked at the home for over 10 years, provide residential, nursing, dementia, palliative and respite care, which can be booked in advance.
The home has a warm, homely atmosphere, with a team dedicated to Sanctuary Care’s vision of Enriching Lives. This is based on the six senses people need to feel truly happy and fulfilled – a sense of achievement, belonging, continuity, purpose, security and significance.
The team at Pavillion are passionate about supporting their residents to do the things they love, from music therapy, animal visits, gardening, trips into the community and coffee mornings, to gentle exercise sessions.
The residents had a ball when they celebrated the King’s Coronation – with live music, dancing and even a giant handmade London bus, lovingly made with the residents’ photographs displayed in the windows!
Pavillion has a hairdressing salon, for pampering sessions and weekly visits from a local mobile hairdresser.
The lounges and large gardens are lovely places to relax with family and friends, who are welcome to visit at any time.
In the dining room, the chef serves delicious, home-cooked food, from cooked breakfasts if residents prefer, roast dinners with all the trimmings, to lighter bites. And every day there are home-baked sweets for afternoon tea.
The team are proud of the home’s Good CQC report (June 2022), with a Good in every single area. The report highlights how the residents are actively involved in the running of the Pavillion, how varied the activities are and how kind, caring and respectful the team are. This is something which is very often a highlight of the home’s carehome.co.uk reviews.
The home has 68 tastefully decorated bedrooms, some with wet rooms and others with toilet and washing facilities. Residents are encouraged to make their rooms truly feel like home, with small pieces of furniture, etc.
Contact Pavillion Residential and Nursing Home to confirm what's included and get a personalised quote:
Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1207 and for nursing care £1480, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
The price(s) shown are provided by the care home. Contact Pavillion Residential and Nursing Home for full pricing details and T&Cs.
Pavillion Residential and Nursing Home has a Review Score of 9.4 (9.417) out of 10, based on 23 reviews in the last 2 years.
Over all time Pavillion Residential and Nursing Home has 107 reviews.
Very satisfied with the care my husband receives.
Very satisfied with the care my husband receives.
Thank you so much for taking the time to review our home - it is so appreciated and we are so pleased to hear you're content with the care your husband receives. Best wishes, Fae
All the staff are very friendly and seem to care about the residents even though sometimes the resident's behaviour can be challenging at times. They tell you whatever is going on with your relative. The only complaint is some things go missing at times (clothes), even with names on, but this seems...
All the staff are very friendly and seem to care about the residents even though sometimes the resident's behaviour can be challenging at times. They tell you whatever is going on with your relative. The only complaint is some things go missing at times (clothes), even with names on, but this seems to be a common theme in care homes.
Thank you so much for taking the time to review our home and for your wonderful comments about our caring staff. Our team take your feedback very seriously so I'll be sure to pass this on, and we can work towards a solution together. Best wishes, Fae
My husband is well cared for in the circumstances. His personal hygiene is good. Making small steps hopefully to walk again. I would recommend home.
My husband is well cared for in the circumstances. His personal hygiene is good. Making small steps hopefully to walk again. I would recommend home.
My mother has been a resident in Pavillion for four years, but has sadly recently passed. She was happy there. The staff have been brilliant. She loved the food and always joined in the activities, towards the end she was cared for with dignity and respect. Overall the standard of professionalism...
My mother has been a resident in Pavillion for four years, but has sadly recently passed. She was happy there. The staff have been brilliant. She loved the food and always joined in the activities, towards the end she was cared for with dignity and respect. Overall the standard of professionalism and care have been exemplary.
the staff and accommodation were excellent and my mother-in-law was always well cared for and treated with dignity.
the staff and accommodation were excellent and my mother-in-law was always well cared for and treated with dignity.
Mum has not been very well during this month. The staff have been so respectful of her wishes and treated her with dignity and love. Unfortunately, Mum's condition deteriorated and she sadly she passed away on the 25th of June. The staff were with her throughout this time to comfort and reassure...
Mum has not been very well during this month. The staff have been so respectful of her wishes and treated her with dignity and love. Unfortunately, Mum's condition deteriorated and she sadly she passed away on the 25th of June. The staff were with her throughout this time to comfort and reassure her. I cannot thank them enough for everything they have done for Mum. The Pavillion is a superb care home. Thank you.
Mother passed away with the carer present she had dignity, respect, kindness and love.
Mother passed away with the carer present she had dignity, respect, kindness and love.
Caring and efficient staff. Mam is happy and well cared for. Mam is given choices of food, clothes and where to sit. The room is large and clean. Staff are friendly and always have time to talk about Mam.
Caring and efficient staff. Mam is happy and well cared for. Mam is given choices of food, clothes and where to sit. The room is large and clean. Staff are friendly and always have time to talk about Mam.
Poor communication from staff to relatives regarding my dad. Feel as though he is not treated as an individual.
Poor communication from staff to relatives regarding my dad. Feel as though he is not treated as an individual.
We have discussed in length our concerns. And it seems to fall on deaf ears. Room cleaning and the family member left in a wheelchair, when likes T.V and room but mostly oral hygiene. The nursing staff are brilliant and so are most of the staff, but this should not be happening. Think there could...
We have discussed in length our concerns. And it seems to fall on deaf ears. Room cleaning and the family member left in a wheelchair, when likes T.V and room but mostly oral hygiene. The nursing staff are brilliant and so are most of the staff, but this should not be happening. Think there could be more done with residents for mind and interests.
Dad seems settled and happy with his care. Staff are hard working and are always pleasant. I have no concerns or issues and would recommend this care home to others.
Dad seems settled and happy with his care. Staff are hard working and are always pleasant. I have no concerns or issues and would recommend this care home to others.
We have had issues in the past, but these were resolved very quickly to our satisfaction. Thanks to all concerned.
We have had issues in the past, but these were resolved very quickly to our satisfaction. Thanks to all concerned.
My mother has only been in this nursing home a short while, but we cannot fault the care and support she has received while there. Every one of the staff has treated Mam with outstanding care and all have been very friendly and supportive to me and my family. The medical care is also first-class.
My mother has only been in this nursing home a short while, but we cannot fault the care and support she has received while there. Every one of the staff has treated Mam with outstanding care and all have been very friendly and supportive to me and my family. The medical care is also first-class.
Very friendly and professional environment. Staff provide excellent care and really know their service users.
Very friendly and professional environment. Staff provide excellent care and really know their service users.
My father was end of life. The nurses and carers cared for him with the utmost care and dignity, keeping me informed every step of the way. The nursing staff were the best I have ever encountered and being a nurse myself is the highest praise that I can give. The carers were exceptionally good and...
My father was end of life. The nurses and carers cared for him with the utmost care and dignity, keeping me informed every step of the way. The nursing staff were the best I have ever encountered and being a nurse myself is the highest praise that I can give. The carers were exceptionally good and always smiling which shows their dedication in unprecedented times. I will be forever grateful for the care received and the support of family.
My wife has been a resident at the home since the 17th of December 2021. This place has been fantastic. The staff are all attentive, friendly and professional. All of my wishes for my wife have been implemented. She gets up every day, washed, dressed and take part in activities until my arrival. I...
My wife has been a resident at the home since the 17th of December 2021. This place has been fantastic. The staff are all attentive, friendly and professional. All of my wishes for my wife have been implemented. She gets up every day, washed, dressed and take part in activities until my arrival. I assist with her lunch. The food is excellent. Home-made with quality ingredients and the portion size is more than ample. This home is great.
My wife has been in the Pavillion care home for a number of years now. I found the care she receives is extremely good and the staff are brilliant.
My wife has been in the Pavillion care home for a number of years now. I found the care she receives is extremely good and the staff are brilliant.
I am extremely happy mum was able to get into this home - Pavillion Residential and Nursing Home. Her room is lovely, with plenty of space to put all her personal belongings and make it feel like her home. The staff are brilliant with her and me. The whole house is super clean and modern. Lots of...
I am extremely happy mum was able to get into this home - Pavillion Residential and Nursing Home. Her room is lovely, with plenty of space to put all her personal belongings and make it feel like her home. The staff are brilliant with her and me. The whole house is super clean and modern. Lots of things going on. The food is plenty and very good.
This is an extremely good home. Well organised.
Dad was here for respite stay at the end of July. All the staff were really caring and respectful with my Dad, making a fuss of him. He thoroughly enjoyed his stay. Thank you so much for treating him with dignity.
Dad was here for respite stay at the end of July. All the staff were really caring and respectful with my Dad, making a fuss of him. He thoroughly enjoyed his stay. Thank you so much for treating him with dignity.
Thank you for your kind words and review. It is wonderful to hear that your Dad's stay was a happy one - we do hope you consider our home again if you ever have the need for more respite care. Best wishes.
Covid safe. Pleasant staff. Test carried out making me feel at ease. Mother likes being here...
Covid safe. Pleasant staff. Test carried out making me feel at ease. Mother likes being here...
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"Pavillion is a wonderful place to work - all the staff are here for the right reasons and just love our residents"
Donna has worked at Pavillion for over 20 years! She loves making our residents happy with the food she cooks.
Jasmine has worked at Pavillion for eight years, and as one of our team leaders her favourite part of her role is "looking after our residents".
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Pavillion Residential and Nursing Home to verify any information. View our terms and conditions. Pavillion Residential and Nursing Home has an Enhanced Service -what an Enhanced Service includes.