The team at the Pavillion, many of whom have proudly worked at the home for over 10 years, provide residential, nursing, dementia, palliative and respite care, which can be booked in advance.
The home has a warm, homely atmosphere, with a team dedicated to Sanctuary Care’s vision of Enriching Lives. This is based on the six senses people need to feel truly happy and fulfilled – a sense of achievement, belonging,...
The team at the Pavillion, many of whom have proudly worked at the home for over 10 years, provide residential, nursing, dementia, palliative and respite care, which can be booked in advance.
The home has a warm, homely atmosphere, with a team dedicated to Sanctuary Care’s vision of Enriching Lives. This is based on the six senses people need to feel truly happy and fulfilled – a sense of achievement, belonging, continuity, purpose, security and significance.
The team at Pavillion are passionate about supporting their residents to do the things they love, from music therapy, animal visits, gardening, trips into the community and coffee mornings, to gentle exercise sessions.
The residents had a ball when they celebrated the King’s Coronation – with live music, dancing and even a giant handmade London bus, lovingly made with the residents’ photographs displayed in the windows!
Pavillion has a hairdressing salon, for pampering sessions and weekly visits from a local mobile hairdresser.
The lounges and large gardens are lovely places to relax with family and friends, who are welcome to visit at any time.
In the dining room, the chef serves delicious, home-cooked food, from cooked breakfasts if residents prefer, roast dinners with all the trimmings, to lighter bites. And every day there are home-baked sweets for afternoon tea.
The team are proud of the home’s Good CQC report (June 2022), with a Good in every single area. The report highlights how the residents are actively involved in the running of the Pavillion, how varied the activities are and how kind, caring and respectful the team are. This is something which is very often a highlight of the home’s carehome.co.uk reviews.
The home has 68 tastefully decorated bedrooms, some with wet rooms and others with toilet and washing facilities. Residents are encouraged to make their rooms truly feel like home, with small pieces of furniture, etc.
Contact Pavillion Residential and Nursing Home to confirm what's included and get a personalised quote:
Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1207 and for nursing care £1480, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
The price(s) shown are provided by the care home. Contact Pavillion Residential and Nursing Home for full pricing details and T&Cs.
Pavillion Residential and Nursing Home has a Review Score of 9.4 (9.417) out of 10, based on 23 reviews in the last 2 years.
Over all time Pavillion Residential and Nursing Home has 107 reviews.
My mam has only been in the home for five days. We have only seen it from outside and the one visiting room. My mom seemed settled and happy, she was not wearing her prosthetic breast when visited and staff were unaware. A carer was with my mom and there was excellent chemistry and you can see her...
My mam has only been in the home for five days. We have only seen it from outside and the one visiting room. My mom seemed settled and happy, she was not wearing her prosthetic breast when visited and staff were unaware. A carer was with my mom and there was excellent chemistry and you can see her care and patience (I know we cannot put names, but she was brilliant!). The place looks very run down and could do with a bit of money spent on it to brighten it up.
All the staff have been friendly and helpful throughout the process of choosing a care home and getting my parents settled in. It is a big change for my parents but they seem to be settling in very well due to the care of all the staff. They are particularly impressed with the standard of the food!
All the staff have been friendly and helpful throughout the process of choosing a care home and getting my parents settled in. It is a big change for my parents but they seem to be settling in very well due to the care of all the staff. They are particularly impressed with the standard of the food!
Pleasant and caring management and staff.
Pleasant and caring management and staff.
Staff very professional and friendly. Mam is well cared for and very clean and happy.
Staff very professional and friendly. Mam is well cared for and very clean and happy.
Due to Covid not being into the unit my mam is on. When the first visit at the beginning of April, we had a good feel about the home, met the manager first, she was lovely and so have all the staff since met. Hopefully, the home will soon be fully open to family and friends then will be able to...
Due to Covid not being into the unit my mam is on. When the first visit at the beginning of April, we had a good feel about the home, met the manager first, she was lovely and so have all the staff since met. Hopefully, the home will soon be fully open to family and friends then will be able to fill the options in that they deserve.
Very professional and polite. The staff are very good and caring.
Very professional and polite. The staff are very good and caring.
My mother is very well cared for and supported by all the staff. I am looking forward to visiting my mother on a more regular basis, once visiting is back to normal. The staff have been very accommodating.
My mother is very well cared for and supported by all the staff. I am looking forward to visiting my mother on a more regular basis, once visiting is back to normal. The staff have been very accommodating.
Very friendly staff, very co-operative and always pleasant to talk to. Rooms are always spotless. I know I can call anytime and get an update on my father which puts my mind at ease, knowing he's getting the best care he needs. Very thankful for the care and being there for us.
Very friendly staff, very co-operative and always pleasant to talk to. Rooms are always spotless. I know I can call anytime and get an update on my father which puts my mind at ease, knowing he's getting the best care he needs. Very thankful for the care and being there for us.
Thank you for your review - it is wonderful to hear you have peace of mind with your father being in our care at Pavillion.
All the staff, nurses and carers have been very helpful and informative. They have assisted with all our needs in this stressful time. My father seems to be very well looked after whilst in the home. His room and accommodation is excellent. Everyone deserves a big thank you during this very trying...
All the staff, nurses and carers have been very helpful and informative. They have assisted with all our needs in this stressful time. My father seems to be very well looked after whilst in the home. His room and accommodation is excellent. Everyone deserves a big thank you during this very trying time with Covid.
Thank you for your kind words and fantastic scores for our home, it'll be much appreciated by our team.
My mum was a resident for nearly 8 years and thought of it as her home, she was wheelchair-bound but could manage to get around the home quite easily. She was treated with dignity and respect from all the staff. Towards the end of her life (21st July 20) the care, attention, support and kindness...
My mum was a resident for nearly 8 years and thought of it as her home, she was wheelchair-bound but could manage to get around the home quite easily. She was treated with dignity and respect from all the staff. Towards the end of her life (21st July 20) the care, attention, support and kindness she was given was second to none. My brother and I cannot thank the staff enough for what they do, true dedication.
Thank you for your kind words about our home and team. I am very sorry to hear of your mum's passing. I am sure after being at Pavillion for such a long time she will be truly missed by the team. Best wishes, Fae.
My dad has been a resident in Pavillion Residential and Nursing Home for 2 years. No problems and really well cared for. Staff are fantastic and the amenities are very good. We know that Dad is being well looked after and cared for the way he needs to be. Thank you for all of this.
My dad has been a resident in Pavillion Residential and Nursing Home for 2 years. No problems and really well cared for. Staff are fantastic and the amenities are very good. We know that Dad is being well looked after and cared for the way he needs to be. Thank you for all of this.
In unforeseen circumstances, due to covid-19, my father appears to be receiving excellent care from both care staff and nurses. Although the home has been on lockdown for several weeks, and I have only been able to speak to Dad on the phone, he sounds very well. I am also delighted that I have been...
In unforeseen circumstances, due to covid-19, my father appears to be receiving excellent care from both care staff and nurses. Although the home has been on lockdown for several weeks, and I have only been able to speak to Dad on the phone, he sounds very well. I am also delighted that I have been informed that my dad has not contracted the virus, and the home is also covid free. Well done to you all!
Thank you for your review and kind words about our home - our team will really appreciate it. Best wishes, Fae.
Re. lockdown, thank you for keeping everyone safe, it speaks for itself. All the staff are fantastic at doing their jobs. We take our hats off to them. Mam has a lovely bedroom, well looked after, and all her family know that she is happy and safe. We all thank you.
Re. lockdown, thank you for keeping everyone safe, it speaks for itself. All the staff are fantastic at doing their jobs. We take our hats off to them. Mam has a lovely bedroom, well looked after, and all her family know that she is happy and safe. We all thank you.
Very happy with the way my mother has been cared for. Staff are always very friendly and helpful. Although my mother can't speak to you, I can see she is very content in the home and I am happy with her overall care. The only negative would be I feel family members should be given a code to let...
Very happy with the way my mother has been cared for. Staff are always very friendly and helpful. Although my mother can't speak to you, I can see she is very content in the home and I am happy with her overall care. The only negative would be I feel family members should be given a code to let themselves in and out as there has been several times we have had to wait for this.
All the carers and other staff are very friendly and really helpful.
All the carers and other staff are very friendly and really helpful.
Thank you for your kind words about our home and team. Best wishes.
The Pavillion is very well run and it has a pleasant, clean, tidy and welcoming environment. The staff are superb - they are so hard-working, helpful, caring, cheerful and efficient and they have their resident's comfort, security and needs as their main priority. On behalf of my two brothers and...
The Pavillion is very well run and it has a pleasant, clean, tidy and welcoming environment. The staff are superb - they are so hard-working, helpful, caring, cheerful and efficient and they have their resident's comfort, security and needs as their main priority. On behalf of my two brothers and myself we cannot praise and thank the staff enough for all the help, care and dedication they have given to our mother (and indeed all the residents) in the last year since she moved in last year (June 2019). This includes all the trials and tribulations of the past three months Covid-19 lock-down, which to date has been so professionally and successfully handled. Mam is healthy, happy and well in her residential home. There are a wide range of activities on offer to occupy the residents. I am well impressed and I totally endorse and recommend The Pavillion Residential and Nursing Home.
Thank you for such a wonderful and thorough review of our home. Our team will really appreciate your kind words. Best wishes.
My mam has had to go into the Pavillion temporarily after having a stroke, and whilst we have an extension built on the house for her, the home came on recommendation from a friend. Whilst the home is currently on lockdown due to Covid-19, the staff and the care Mam has received so far has been...
My mam has had to go into the Pavillion temporarily after having a stroke, and whilst we have an extension built on the house for her, the home came on recommendation from a friend. Whilst the home is currently on lockdown due to Covid-19, the staff and the care Mam has received so far has been excellent. They are helping her every day with the exercises, and I have seen great improvement in her. The staff always have her best wishes at heart and make sure she is in the best of her health whilst in their care.
I think the home has a very pleasant environment. All the staff are welcoming, cheery and very approachable. The home is clean, warm and secure.
I think the home has a very pleasant environment. All the staff are welcoming, cheery and very approachable. The home is clean, warm and secure.
From day one, the staff were very helpful and informative, giving me all the information I needed to ensure my sister would be well looked after.
From day one, the staff were very helpful and informative, giving me all the information I needed to ensure my sister would be well looked after.
Thank you for your kind words. Best wishes, Fae
Very friendly and caring staff. The care home is open to all, and we were encouraged to talk to anyone while we were there. Mum has settled into the home very well.
Very friendly and caring staff. The care home is open to all, and we were encouraged to talk to anyone while we were there. Mum has settled into the home very well.
Thank you for such a lovely review. I will be sure to pass this onto the team, they will really appreciate your kind words and it is wonderful to hear how well your mum has settled with us. Best wishes, Fae.
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"Pavillion is a wonderful place to work - all the staff are here for the right reasons and just love our residents"
Donna has worked at Pavillion for over 20 years! She loves making our residents happy with the food she cooks.
Jasmine has worked at Pavillion for eight years, and as one of our team leaders her favourite part of her role is "looking after our residents".
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Pavillion Residential and Nursing Home to verify any information. View our terms and conditions. Pavillion Residential and Nursing Home has an Enhanced Service -what an Enhanced Service includes.