






The team at the Pavillion, many of whom have proudly worked at the home for over 10 years, provide residential, nursing, dementia, palliative and respite care, which can be booked in advance.
The home has a warm, homely atmosphere, with a team dedicated to Sanctuary Care’s vision of Enriching Lives. This is based on the six senses people need to feel truly happy and fulfilled – a sense of achievement, belonging,...
Care Provided by Pavillion Residential and Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 68 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1207 and for nursing care £1480, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
The price(s) shown are provided by the care home. Contact Pavillion Residential and Nursing Home for full pricing details and T&Cs.
Contact Pavillion Residential and Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Sanctuary Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Andrea Fox (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2007
- Number of floors: 1
Room Information
- Single Rooms (68)
- Single Rooms with ensuite Wet Room (29)
Pavillion Residential and Nursing Home Reviews (107)
Pavillion Residential and Nursing Home has a Review Score of 9.5 (9.475) out of 10, based on 26 reviews in the last 2 years.
Over all time Pavillion Residential and Nursing Home has 107 reviews.
The staff throughout the home are very welcoming and offer help where they can.
Thank you for your kind words and positive feedback for the team at the Pavillion. We're pleased to hear that you're satisfied with the care your husband is receiving and that the welcoming nature of the staff makes a difference. Supporting our residents and their families is our top priority and your appreciation means a lot to us.
I have been a resident here for a little over two years and though missing my own home, I have been content and felt safe and secure. This is due to the kindness and respect I have received from the staff.
Thank you for your heartfelt review for the Pavillion. It's wonderful to hear that you feel so safe, secure and content here. Your kind words about the kindness and respect shown by the staff are truly appreciated, we will be sure to share them with the home manager and her team.
My experience of the Pavillion is everyone is so caring towards the residents. They go well beyond the call of duty. I can relax knowing my husband is getting well looked after.
Thank you for such wonderful feedback. The team will be delighted to hear how relaxed and confident you are in the care your husband is receiving at the Pavilion. Hearing that the staff go above and beyond for the residents means so much and reflects their commitment to providing exceptional care. Your words are greatly appreciated and will be shared with the team, thank you.
You have great staff, everyone is approachable and friendly. The rooms could benefit from being decorated otherwise nothing to complain about.
My Mother-in-law needed to visit hospital urgently, from the care home, and we were unable to travel with her for personal reasons. So a carer from the Pavillion travelled with her and waited with her. Shortly after she had gone to the hospital I was able to make my way to the hospital. When I arrived at the hospital I noticed the carer was very supportive and caring towards my Mother-in-law all the time she was with her, this reassured me that my Mother-in-law is getting the best care possible.
Thank you so much for your kind review. We are glad to hear that our carer was able to provide the support and care your mother-in-law needed during her hospital visit. Our priority is always to ensure the well-being and comfort of our residents and provide the best care possible. Your feedback is truly appreciated thank you.
Our Mum had a fall and was quickly referred to hospital by the home. The day we were in hospital the care home rang us and we discussed the risks of falling as the room we had chosen was small and didn't have a lot of space around the bed. The team wouldn't have been more helpful, a room had very recently become available and they suggested Mam could move into here, as it was more spacious and would have easier access for the carers. the team was brilliant, they had the room cleaned and refreshed (it had been cleaned previously and moved all of her belongings into the room ready for her return from hospital later that day. It was such a weighty of our minds and the whole team went above and beyond to help out.
Thank you for sharing your experience. We're so glad to hear that our team at the Pavillion could offer support during what must have been a worrying time. Ensuring your mum's safety and comfort is our priority, and we're pleased that we could quickly provide a more spacious room to accommodate her...
My husband moved into The Pavillion four weeks ago and I cannot give enough thanks and praise for the outstanding support and help all of the staff have given my husband and myself to adjust. It is truly a welcoming and loving home from home where my husband is now settled and happy.
Thank you so much for your kind words. We're thrilled to hear that you and your husband have had such a positive experience at The Pavillion. Our staff are dedicated to providing a welcoming and supportive environment and we're glad to know that your husband is happy and settled. Your feedback means a lot to us!
My mother was recently moved to Pavillion Nursing Home after a series of traumatic and distressing events at her previous care facility. From the initial unannounced visit to see if Pavillion could meet my mother's needs, we were exceptionally impressed with the level of service offered. The Pavillion is well-managed with well-qualified, compassionate staff who are now providing my mother with the holistic care she deserves. We honestly can't thank or praise the staff at Pavillion enough for their expertise in looking after Mum. Knowing she is safe and receiving first-class care gives me confidence we made the right decision moving her to Pavillion.
Thank you for your five-star review, it sounds like you certainly made the best choice finding the Pavillion and the team will be delighted to read your praise for their first-class care.
Beyond happy as a family. A difficult decision was made easy. The care is amazing. My husband settled in straight away. He looks so much better.
Thank you for your wonderful review of Pavillion; we are so pleased your husband has settled in so well, the team are certainly very special.
I stayed a couple of nights respite and found it comfortable and all my needs were being met. Nothing was too much trouble for the staff. It was a relaxed and easy visit. The only negative would be the lack of internet and phone signal, could not speak to family or use the internet at all which is a shame in this day and age. However a really comfortable stay and will be back for another stay. Thanks again to all the staff.
Thank you for your review for Pavillion, we are delighted you felt so welcome and look forward to welcoming you back for respite. Regarding the internet connection, please be assured we are working hard to resolve this.
I am just writing to post a fabulous review for the staff and facilities of the Pavillion Care Home. I was lucky enough to get a bed for my mam on the 1st of September last year, knowing that she would eventually need nursing and palliative care. My mam unfortunately passed away on Sunday after a long battle with physical, ill health and dementia. Her care at the Pavilion has been second to none. The friendliness, humanity, care and compassion from all the staff has been wonderful and much appreciated. I cannot rate the Pavillion high enough and would not hesitate to recommend to anyone needing a clean, friendly and welcoming home. Thank you so much for everything you have done for my mam! I cannot thank you enough!
Thank you for leaving such a beautiful review, especially at such a difficult time. The team at Pavillion will be so proud to read your comments and hear what a difference they made during those final months.
I would definitely recommend, it gives me peace of mind to know he is being so well looked after that we are free to visit whenever we wish.
Thank you for your review - our team at Pavillion will be delighted to read your comments and hear your praise for the care they provide.
As this was our first use of such services we all had anxieties, but we need not have worried. Everything worked as planned, and Mum enjoyed her weeks holiday. She returned to our care in an excellent state (mentally and physically) and had thoroughly enjoyed her stay - praising the friendliness of the staff. Thanks to everyone - will certainly use again.
As this was respite the room was obviously not used permanently. Could have done with a lick of paint in bathroom.
Thank you for your wonderful comments about the team at The Pavillion - they look forward to welcoming your mum back for respite care in the future.
My dad came to the Pavillion in June from hospital. He has settled in a lot better than I had hoped and this is due to the wonderful way my dad has been treated, which is with the utmost respect and dignity, together with the absolutely outstanding quality of care he has been given. He is now eating regularly, this is due to the exceptional quality of the food which is available to him. He is now enjoying his drinks plus his snacks. All the staff and I mean all the staff are amazing and dedicated to their roles, they are friendly and welcoming. They make you feel that nothing is too much trouble. I feel that they genuinely want the best for my dad, which warms my heart. I was initially concerned about my dad going into a nursing home because I felt that I had let him down as I was unable to provide him with the 24-hour care he deserved, but I can see that he is content, happy and getting stronger. His smiles have returned, as has his humour, which I thought I had lost forever. This is all due to him being in the best nursing home I could ever have imagined. Thank you.
Thank you so much for taking the time to review our home and for such kind words for our team. It is wonderful to see that your father is going from strength to strength in our care and that you have your father smiling again. Our team will really appreciate this lovely review. Best wishes, Fae.
My wife has been a resident for three weeks. I have no issues, the staff are friendly and professional.
The staff are angels and certainly deserve more recognition.
He has only been a resident for a short while, but I have found everything to be very good. Good food and ready helpful staff.
Mam has been in the Pavillion since December 21st 2023. At first, she was unsure because she was very independent and for the first week she kept packing her clothes up every day. She's settled in now and the staff are lovely and she's put on weight.
I am very happy with the care my mother receives at the home.
Managers and all staff have been unfailingly professional and caring. They have given priority to my wife's dignity at all times. My wife is very settled in her environment at Pavillion and no longer has the compulsion to search for her (long deceased) parents, which led to serious accidents when she was at home. I would unreservedly recommend Pavillion to others.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 29 June 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Pavillion Residential and Nursing Home.
There are no upcoming events for Pavillion Residential and Nursing Home.
Awards / Recognitions (10)
- 21 Jul 2026Recipient: Sanctuary Care Ltd
- 30 Jan 2026Recipient: Sanctuary Care Ltd
- 31 Jan 2025Recipient: Sanctuary Care Ltd
Accreditations
There are no accreditations posted yet for Pavillion Residential and Nursing Home.
Meet the Team (3)

"Pavillion is a wonderful place to work - all the staff are here for the right reasons and just love our residents"

Donna has worked at Pavillion for over 20 years! She loves making our residents happy with the food she cooks.

Jasmine has worked at Pavillion for eight years, and as one of our team leaders her favourite part of her role is "looking after our residents".
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