The team at the Pavillion, many of whom have proudly worked at the home for over 10 years, provide residential, nursing, dementia, palliative and respite care, which can be booked in advance.
The home has a warm, homely atmosphere, with a team dedicated to Sanctuary Care’s vision of Enriching Lives. This is based on the six senses people need to feel truly happy and fulfilled – a sense of achievement, belonging,...
The team at the Pavillion, many of whom have proudly worked at the home for over 10 years, provide residential, nursing, dementia, palliative and respite care, which can be booked in advance.
The home has a warm, homely atmosphere, with a team dedicated to Sanctuary Care’s vision of Enriching Lives. This is based on the six senses people need to feel truly happy and fulfilled – a sense of achievement, belonging, continuity, purpose, security and significance.
The team at Pavillion are passionate about supporting their residents to do the things they love, from music therapy, animal visits, gardening, trips into the community and coffee mornings, to gentle exercise sessions.
The residents had a ball when they celebrated the King’s Coronation – with live music, dancing and even a giant handmade London bus, lovingly made with the residents’ photographs displayed in the windows!
Pavillion has a hairdressing salon, for pampering sessions and weekly visits from a local mobile hairdresser.
The lounges and large gardens are lovely places to relax with family and friends, who are welcome to visit at any time.
In the dining room, the chef serves delicious, home-cooked food, from cooked breakfasts if residents prefer, roast dinners with all the trimmings, to lighter bites. And every day there are home-baked sweets for afternoon tea.
The team are proud of the home’s Good CQC report (June 2022), with a Good in every single area. The report highlights how the residents are actively involved in the running of the Pavillion, how varied the activities are and how kind, caring and respectful the team are. This is something which is very often a highlight of the home’s carehome.co.uk reviews.
The home has 68 tastefully decorated bedrooms, some with wet rooms and others with toilet and washing facilities. Residents are encouraged to make their rooms truly feel like home, with small pieces of furniture, etc.
Contact Pavillion Residential and Nursing Home to confirm what's included and get a personalised quote:
Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1207 and for nursing care £1480, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
The price(s) shown are provided by the care home. Contact Pavillion Residential and Nursing Home for full pricing details and T&Cs.
Pavillion Residential and Nursing Home has a Review Score of 9.4 (9.417) out of 10, based on 23 reviews in the last 2 years.
Over all time Pavillion Residential and Nursing Home has 107 reviews.
The staff throughout the home are very welcoming and offer help where they can.
The staff throughout the home are very welcoming and offer help where they can.
Thank you for your kind words and positive feedback for the team at the Pavillion. We're pleased to hear that you're satisfied with the care your husband is receiving and that the welcoming nature of the staff makes a difference. Supporting our residents and their families is our top priority and your appreciation means a lot to us.
I have been a resident here for a little over two years and though missing my own home, I have been content and felt safe and secure. This is due to the kindness and respect I have received from the staff.
I have been a resident here for a little over two years and though missing my own home, I have been content and felt safe and secure. This is due to the kindness and respect I have received from the staff.
Thank you for your heartfelt review for the Pavillion. It's wonderful to hear that you feel so safe, secure and content here. Your kind words about the kindness and respect shown by the staff are truly appreciated, we will be sure to share them with the home manager and her team.
My experience of the Pavillion is everyone is so caring towards the residents. They go well beyond the call of duty. I can relax knowing my husband is getting well looked after.
My experience of the Pavillion is everyone is so caring towards the residents. They go well beyond the call of duty. I can relax knowing my husband is getting well looked after.
Thank you for such wonderful feedback. The team will be delighted to hear how relaxed and confident you are in the care your husband is receiving at the Pavilion. Hearing that the staff go above and beyond for the residents means so much and reflects their commitment to providing exceptional care. Your words are greatly appreciated and will be shared with the team, thank you.
You have great staff, everyone is approachable and friendly. The rooms could benefit from being decorated otherwise nothing to complain about.
You have great staff, everyone is approachable and friendly. The rooms could benefit from being decorated otherwise nothing to complain about.
My Mother-in-law needed to visit hospital urgently, from the care home, and we were unable to travel with her for personal reasons. So a carer from the Pavillion travelled with her and waited with her. Shortly after she had gone to the hospital I was able to make my way to the hospital. When I...
My Mother-in-law needed to visit hospital urgently, from the care home, and we were unable to travel with her for personal reasons. So a carer from the Pavillion travelled with her and waited with her. Shortly after she had gone to the hospital I was able to make my way to the hospital. When I arrived at the hospital I noticed the carer was very supportive and caring towards my Mother-in-law all the time she was with her, this reassured me that my Mother-in-law is getting the best care possible.
Thank you so much for your kind review. We are glad to hear that our carer was able to provide the support and care your mother-in-law needed during her hospital visit. Our priority is always to ensure the well-being and comfort of our residents and provide the best care possible. Your feedback is truly appreciated thank you.
Our Mum had a fall and was quickly referred to hospital by the home. The day we were in hospital the care home rang us and we discussed the risks of falling as the room we had chosen was small and didn't have a lot of space around the bed. The team wouldn't have been more helpful, a room had very...
Our Mum had a fall and was quickly referred to hospital by the home. The day we were in hospital the care home rang us and we discussed the risks of falling as the room we had chosen was small and didn't have a lot of space around the bed. The team wouldn't have been more helpful, a room had very recently become available and they suggested Mam could move into here, as it was more spacious and would have easier access for the carers. the team was brilliant, they had the room cleaned and refreshed (it had been cleaned previously and moved all of her belongings into the room ready for her return from hospital later that day. It was such a weighty of our minds and the whole team went above and beyond to help out.
Thank you for sharing your experience. We're so glad to hear that our team at the Pavillion could offer support during what must have been a worrying time. Ensuring your mum's safety and comfort is our priority, and we're pleased that we could quickly provide a more spacious room to accommodate her...
Thank you for sharing your experience. We're so glad to hear that our team at the Pavillion could offer support during what must have been a worrying time. Ensuring your mum's safety and comfort is our priority, and we're pleased that we could quickly provide a more spacious room to accommodate her needs. It's wonderful to know that the transition was smooth and helped ease your concerns. Your feedback is greatly appreciated thank you.
My husband moved into The Pavillion four weeks ago and I cannot give enough thanks and praise for the outstanding support and help all of the staff have given my husband and myself to adjust. It is truly a welcoming and loving home from home where my husband is now settled and happy.
My husband moved into The Pavillion four weeks ago and I cannot give enough thanks and praise for the outstanding support and help all of the staff have given my husband and myself to adjust. It is truly a welcoming and loving home from home where my husband is now settled and happy.
Thank you so much for your kind words. We're thrilled to hear that you and your husband have had such a positive experience at The Pavillion. Our staff are dedicated to providing a welcoming and supportive environment and we're glad to know that your husband is happy and settled. Your feedback means a lot to us!
My mother was recently moved to Pavillion Nursing Home after a series of traumatic and distressing events at her previous care facility. From the initial unannounced visit to see if Pavillion could meet my mother's needs, we were exceptionally impressed with the level of service offered. The...
My mother was recently moved to Pavillion Nursing Home after a series of traumatic and distressing events at her previous care facility. From the initial unannounced visit to see if Pavillion could meet my mother's needs, we were exceptionally impressed with the level of service offered. The Pavillion is well-managed with well-qualified, compassionate staff who are now providing my mother with the holistic care she deserves. We honestly can't thank or praise the staff at Pavillion enough for their expertise in looking after Mum. Knowing she is safe and receiving first-class care gives me confidence we made the right decision moving her to Pavillion.
Thank you for your five-star review, it sounds like you certainly made the best choice finding the Pavillion and the team will be delighted to read your praise for their first-class care.
Beyond happy as a family. A difficult decision was made easy. The care is amazing. My husband settled in straight away. He looks so much better.
Beyond happy as a family. A difficult decision was made easy. The care is amazing. My husband settled in straight away. He looks so much better.
Thank you for your wonderful review of Pavillion; we are so pleased your husband has settled in so well, the team are certainly very special.
I stayed a couple of nights respite and found it comfortable and all my needs were being met. Nothing was too much trouble for the staff. It was a relaxed and easy visit. The only negative would be the lack of internet and phone signal, could not speak to family or use the internet at all which is...
I stayed a couple of nights respite and found it comfortable and all my needs were being met. Nothing was too much trouble for the staff. It was a relaxed and easy visit. The only negative would be the lack of internet and phone signal, could not speak to family or use the internet at all which is a shame in this day and age. However a really comfortable stay and will be back for another stay. Thanks again to all the staff.
Thank you for your review for Pavillion, we are delighted you felt so welcome and look forward to welcoming you back for respite. Regarding the internet connection, please be assured we are working hard to resolve this.
I am just writing to post a fabulous review for the staff and facilities of the Pavillion Care Home. I was lucky enough to get a bed for my mam on the 1st of September last year, knowing that she would eventually need nursing and palliative care. My mam unfortunately passed away on Sunday after a...
I am just writing to post a fabulous review for the staff and facilities of the Pavillion Care Home. I was lucky enough to get a bed for my mam on the 1st of September last year, knowing that she would eventually need nursing and palliative care. My mam unfortunately passed away on Sunday after a long battle with physical, ill health and dementia. Her care at the Pavilion has been second to none. The friendliness, humanity, care and compassion from all the staff has been wonderful and much appreciated. I cannot rate the Pavillion high enough and would not hesitate to recommend to anyone needing a clean, friendly and welcoming home. Thank you so much for everything you have done for my mam! I cannot thank you enough!
Thank you for leaving such a beautiful review, especially at such a difficult time. The team at Pavillion will be so proud to read your comments and hear what a difference they made during those final months.
I would definitely recommend, it gives me peace of mind to know he is being so well looked after that we are free to visit whenever we wish.
I would definitely recommend, it gives me peace of mind to know he is being so well looked after that we are free to visit whenever we wish.
Thank you for your review - our team at Pavillion will be delighted to read your comments and hear your praise for the care they provide.
As this was our first use of such services we all had anxieties, but we need not have worried. Everything worked as planned, and Mum enjoyed her weeks holiday. She returned to our care in an...
As this was respite the room was obviously not used permanently. Could have done with a lick of paint in bathroom.
Thank you for your wonderful comments about the team at The Pavillion - they look forward to welcoming your mum back for respite care in the future.
My dad came to the Pavillion in June from hospital. He has settled in a lot better than I had hoped and this is due to the wonderful way my dad has been treated, which is with the utmost respect and dignity, together with the absolutely outstanding quality of care he has been given. He is now...
My dad came to the Pavillion in June from hospital. He has settled in a lot better than I had hoped and this is due to the wonderful way my dad has been treated, which is with the utmost respect and dignity, together with the absolutely outstanding quality of care he has been given. He is now eating regularly, this is due to the exceptional quality of the food which is available to him. He is now enjoying his drinks plus his snacks. All the staff and I mean all the staff are amazing and dedicated to their roles, they are friendly and welcoming. They make you feel that nothing is too much trouble. I feel that they genuinely want the best for my dad, which warms my heart. I was initially concerned about my dad going into a nursing home because I felt that I had let him down as I was unable to provide him with the 24-hour care he deserved, but I can see that he is content, happy and getting stronger. His smiles have returned, as has his humour, which I thought I had lost forever. This is all due to him being in the best nursing home I could ever have imagined. Thank you.
Thank you so much for taking the time to review our home and for such kind words for our team. It is wonderful to see that your father is going from strength to strength in our care and that you have your father smiling again. Our team will really appreciate this lovely review. Best wishes, Fae.
My wife has been a resident for three weeks. I have no issues, the staff are friendly and professional.
My wife has been a resident for three weeks. I have no issues, the staff are friendly and professional.
I couldn't be happier with the care and attention my mother gets, the nursing staff and carers are attentive to my mother's requirements. The home is friendly and supportive of my mother and the family. Staff are approachable and as a family, it is a great relief to know that my mother is happy and...
The staff are angels and certainly deserve more recognition.
He has only been a resident for a short while, but I have found everything to be very good. Good food and ready helpful staff.
He has only been a resident for a short while, but I have found everything to be very good. Good food and ready helpful staff.
Mam has been in the Pavillion since December 21st 2023. At first, she was unsure because she was very independent and for the first week she kept packing her clothes up every day. She's settled in now and the staff are lovely and she's put on weight.
Mam has been in the Pavillion since December 21st 2023. At first, she was unsure because she was very independent and for the first week she kept packing her clothes up every day. She's settled in now and the staff are lovely and she's put on weight.
I am very happy with the care my mother receives at the home.
I am very happy with the care my mother receives at the home.
Managers and all staff have been unfailingly professional and caring. They have given priority to my wife's dignity at all times. My wife is very settled in her environment at Pavillion and no longer has the compulsion to search for her (long deceased) parents, which led to serious accidents when...
Managers and all staff have been unfailingly professional and caring. They have given priority to my wife's dignity at all times. My wife is very settled in her environment at Pavillion and no longer has the compulsion to search for her (long deceased) parents, which led to serious accidents when she was at home. I would unreservedly recommend Pavillion to others.
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"Pavillion is a wonderful place to work - all the staff are here for the right reasons and just love our residents"
Donna has worked at Pavillion for over 20 years! She loves making our residents happy with the food she cooks.
Jasmine has worked at Pavillion for eight years, and as one of our team leaders her favourite part of her role is "looking after our residents".
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