Bryony Lodge Nursing Home, Sunderland, Tyne & Wear
Bryony Lodge Nursing Home, Sunderland, Tyne & Wear
Bryony Lodge Nursing Home, Sunderland, Tyne & Wear

Bryony Lodge Care Home is located in Sunderland's Grangetown area and is close to shops, amenities, public transport and the A19.

This purpose-built care home provides accommodation in single occupancy rooms, all of which have en-suite facilities.

Bryony Lodge features TV lounges and a quiet sitting room for relaxation. Separate dining rooms, where residents can socialise at meal times, are also available. Traditional home cooked food is served using fresh produce, with residents being able to select from the choices available daily. Special diets can be catered for.

Residents may benefit from the regular visits made to the home by an experienced hair stylist and qualified chiropodist. Complementary therapies can be arranged.

The home provides a varied programme of activities for residents' enjoyment.

Group: Memory Lane Care Homes Ltd

Person in charge: Laura Tindle (Manager)

Local Authority / Social Services: Sunderland City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 46 Service Users

Registered Care Categories*: Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Cancer Care • Cerebral Palsy • Epilepsy • Head/Brain Injury • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Neuropathic • Orthopaedic • Parkinson's Disease • Stroke • Visual Impairment

Admission Information: Ages 18+.

Languages Spoken by Staff (other than English): Tagalog

Single Rooms: 46

Rooms with ensuite WC: 46

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Television point in own room

Latest Care Quality Commission* Report on Bryony Lodge Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.7 Bryony Lodge Nursing Home has a Review Score of 9.7 (9.691)

The Review Score of 9.7 (maximum of 10) for Bryony Lodge Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 12 Reviews over all time. This Average Rating is also the rating value for Bryony Lodge Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 9 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.713 for Bryony Lodge Nursing Home is calculated as follows: ( (103 Excellents x 5) + (39 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 143 Ratings = 4.713

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.978 Points relating to the number of positive Reviews for Bryony Lodge Nursing Home is based on 9 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 9.2 positive Reviews (46 registered maximum number of service users ÷ 5). 9 Reviews ÷ 9.2 Target = 0.978

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    8
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Bryony Lodge Nursing Home?

  • Extremely LIKELY
    11
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Bryony Lodge Nursing Home

  • Daughter of Resident/Service User
    4
  • Resident / Service User
    3
  • Friend of Resident/Service User
    2
  • Husband of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • more

My visits to Bryony Lodge Nursing Home in recent months have always been a pleasurable experience. The staff are polite and helpful and appear happy in their working environment which promotes a calm and relaxed atmosphere. Obviously, this contributes to a positive experience for all involved - staff, visitors, and especially residents who respond well and evidently have good relationships with a member of staff who in my experience always display a caring attitude. The manager is positive and interested in the home being run to a high standard and committed to providing the right sort of care to any who come to stay. I highly recommend.

How likely would you be to recommend Bryony Lodge Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been at Bryony Lodge Nursing Home since February and I have had no complaints at all. She has Dementia and is pretty much bedbound so her use of activities/facilities is somewhat limited. Having said that the Activities boards are full and there is always a buzz. The team ask me what I think mam would like to do.

The staff make me feel welcome and always treat my mother with a great level of care and respect, my mam cannot communicate but seems very settled. There has been a recent change in ownership and with that comes a change in Management/staff. I have been asked to join a recruitment panel to help with the intake of new staff, this I think is an excellent idea and the inclusion of families a big plus. Her room is nice and is always spotless, the food is varied and of a good quality.

My score of satisfactory for Value for Money is not a reflection on the charges Bryony has in place which are very competitive, but more that as a self funder I find ALL care fees extortionate

How likely would you be to recommend Bryony Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

I always feel that the residents and families are listened to. The staff are approachable and since new management have been in, the whole home feels a lot more welcoming. I look forward to the continued improvement and also love that my husband is smiling again.

How likely would you be to recommend Bryony Lodge Nursing Home? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Staff are very caring and supportive and they provide a range of activities to ensure residents have a range of choices.

How likely would you be to recommend Bryony Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff are very helpful. I am very busy with activities to enjoy and love helping people with things. I enjoy the food, its very good.

How likely would you be to recommend Bryony Lodge Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The home is clean and the rooms are small but pleasant. Staff are very friendly and helpful. Good variety of activities. Food looks nice and good choice of menus.

How likely would you be to recommend Bryony Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I am very happy with the staff.

How likely would you be to recommend Bryony Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff here are really good, very helpful and understanding, always help me with my needs. Facilities are always offered and I like to meet other people there. I feel safe and my room is nice.

How likely would you be to recommend Bryony Lodge Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I find the home very friendly and staff very easy to get on with. It's good to be able to relax and chat to the residents.

How likely would you be to recommend Bryony Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

This is a very caring home. The staff are very proud of their reputation for genuine interest in each and every resident - quite rightly so. Nothing is ever a problem (even when they don't know they are being overheard). Nowhere is perfect but this care home is as good as you get. My mother has been here for two years and five months and is very happy - she would let the staff know if there was a problem!

How likely would you be to recommend Bryony Lodge Nursing Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

My dad has been looked after well since he moved in a few weeks ago. I am happy with the quality of care he is getting. He is on a special diet and the staff are working very diligently in order to get him to eat properly.

How likely would you be to recommend Bryony Lodge Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very happy with the care and support the staff give my wife, always treated with dignity and first class service.

How likely would you be to recommend Bryony Lodge Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Care Home Idol 2016

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