Bryony Lodge Nursing Home

I am satisfied with the care Mam receives. She has been in here for two years gone May and she was previously in for respite the year before. The carers and staff are lovely and professional.

The staff are very helpful and compassionate. My mam is very happy living in the home and joining in the home's activities.

Found the staff to be very caring and considerate. Doing an excellent job.

Mt mam has been here since February. The care she receives is better than any care I could have given. Always doing something (activities), always clean, well fed and looked after. She has made numerous friends and is willing to take part. if I have any problems/questions, there is always someone around to ask.

Urgent admission at a busy time was handled impeccably. The home went out of their way to help us further by providing another room for partner. Both individuals had various, quite complex medical needs which were fully looked after during their stay. Any questions we had due to the urgent admission were fully answered and the family were being helped by knowing that both parents were receiving the best care and attention available at a difficult time. All of the staff were very friendly and professional towards them and they both said that no one could have done more to help them, the staff were amazing. They were kept occupied and involved with the variety of activities that were provided. The whole family were appreciative of the help that was received throughout their stay of both parents.

I have always highly rated this residential care home. The staff are always professional. Recently my mother has been ill and I cannot express how professional all of their staff have been leading on from my first phone call regarding my mother everyone of their staff have been amazing. The care, compassion and empathy which they have shown not only to my mother but the entire family has been amazing. Excellent staff members.

Sister is happy in the home. I am so very happy with the care she is getting. The staff are friendly. My sister has settled in very well in the home and has made friends with other residents.

As a family, we are very satisfied with our mother's care.

Friendly staff and clean environment, relative well looked after. Well done to all the staff who have looked after my brother during Covid.

During the pandemic the home has looked after my mam very well, I can't thank them enough for what they have done! All staff and management are very caring. Thank you!

My mother came in with little quality of life and the home has really turned things around for her. Staff are so helpful and I am sure the care she has received has allowed her to be able to go home with support. If she becomes poorly again, I shall certainly request a place again.

I would like to say a big thank you to all staff for the care they are giving to my relative and no doubt others! There are many people like this in the world, but they mostly go unnoticed, so may I take the opportunity to give them a shout out - thank you so much for all you do for me! Briony Lodge, Hendon rocks! Well done all you fantastic people.

My Mum has been here only two weeks but the care has been excellent. Like many older people, she has many health problems. The staff have dealt with them all with absolute professionalism. She has settled so well and it is a great comfort for us too. I can go home and not worry.

Staff are very helpful and always friendly. My Mother in Law is very happy. I can't praise staff enough.

My mother has been in Bryony Lodge now for almost one year after her previous care home was closed. It helped her that some of her friends moved with her, but she has been made to feel welcome from the start and is settled and content. For me, and the rest of the family, it has been reassuring to know that she is well cared for and that everything, including her personal and medical care, is well looked after.

The staff in the care home are exceptional, always going the extra mile with my grandad to make sure he is happy every day. The staff have great high-quality care and my grandad classes them as family. He is very happy here. Rooms are very clean and tidy. Staff are very friendly and happy to help in any way.

My Aunt has been a resident at Bryony Lodge for over 6 months and is shown respect and kindness at all times. She has settled better than I ever thought possible. The staff have taken the time to find out her likes and dislikes and as a result, she is content.

Only been here for 5 weeks but very impressed so far with everything.

I have been to the home today (Valentine's day) and was pleased to see that entertainment was surprised. I enjoyed it myself as well as the residents.

The staff have been helpful and caring.