
To see her happy and comfortable is fantastic. I cannot thank the staff enough.Marion D(Daughter of Resident/Service User)

The staff were always smiling and nothing was any trouble.Corrine L(Stepdaughter of Resident/Service User)

I want the first class care Washington Lodge provides for people in their care.M K(Wife of Resident/Service User)

To see her happy and comfortable is fantastic. I cannot thank the staff enough.Marion D(Daughter of Resident/Service User)

The staff were always smiling and nothing was any trouble.Corrine L(Stepdaughter of Resident/Service User)

I want the first class care Washington Lodge provides for people in their care.M K(Wife of Resident/Service User)

Welcome to Washington Lodge Care Home, nestled within the charming residential area of Washington Village. The purpose-built home offers a warm and inviting environment where residents receive high standards of compassionate and dignified care.
Washington Lodge specialises in providing 24-hour nursing dementia care for individuals living with dementia or related conditions, as well as nursing and residential care for older adults with diverse health needs. Each resident receives personalised care tailored...
Care Provided by Washington Lodge Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 65 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
We do have hairdresser, podiatry and dentist who come to the home although this is paid separate to the weekly fees.
The price(s) shown are provided by the care home. Contact Washington Lodge Nursing Home for full pricing details and T&Cs.
Contact Washington Lodge Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Qualia Care Ltd
- Private Owned
Person in charge
- Lyndsay Martin(Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2020
- Number of floors: 2
Room Information
- Single Rooms (65)
Visiting
- Encourage visitors as often as possible to see their loved ones. Only ask to avoid meal times as these are protected for the residents. Times can be given for meals upon request.
Parking
- On site parking is available.
Washington Lodge Nursing Home Reviews (99)
Washington Lodge Nursing Home has a Review Score of 9.7 (9.679) out of 10, based on 21 reviews in the last 2 years.
Over all time Washington Lodge Nursing Home has 99 reviews.
The overall experience in Washington Lodge Nursing Home in my eyes is a very good nursing home. The staff are very, very good. They treat my dad with the best care, the rooms are very nice and you can put your own TV in there etc. So, overall, the staff, management and rooms are 10/10.
Good experience, staff are kind and welcoming and highly trained for dementia care. Could do with updating the home in general, a bit bare and out of date, which would be nice for the residents and staff. Thanks all.
Thank you for your review, we are currently under a programme for decorating within the home and have done quite a lot within the last couple of months and often speak of this within the relative and residents meeting if you would like to attend. Notices are displayed within the home. Thank you again.
I am absolutely delighted with Mam's care at Washington Lodge. The staff are so caring and friendly and Mam looks really well and is happy. I would not hesitate to recommend this care home. Very handy for the village too.
My grandad has been in Washington Lodge Nursing Home for a number of years now. Prior to entering the home, he was in and out of hospital as he had struggled to care for himself however since entering Washington Lodge, he has remained well, including during Covid-19 which is fantastic. Staff have a great rapport with him which is great to see, they are always helpful, kind and remain in contact with us about his care, health and wellbeing. His care plan continues to be monitored and the care he receives is adjusted to his needs as and when required.
Mam has been in Washington Lodge for 2 years now and is very comfortable and well taken care of. The staff are very caring and make mam feel part of a family. This year has been stressful for all but the home have done extremely well in keeping all the residents safe whilst accommodating the needs of the family to see Mam.
My Dad has been at the Home with Dementia for about 18 months now and has been well looked after. The staff I have met, have been caring and lay on activities for residents, which I think is important. Although it is not possible at the moment with the problems with Covid 19, I would, however, like to see the residents taken out a bit more often. I do realise this is not easy to do though.
When my mam was admitted to Washington Lodge in January of this year, she was officially classified as being in a state of palliative care. Within the first 2 weeks of her stay, her state of health improved and she was then deemed no longer to be in that state.
When mam was transferred from hospital to this nursing home it was an anxious time for all concerned, but she settled into her new residence really quite well, which was entirely down to the care and consideration from members of staff, who with kindness and patience went about seeing to her every need and carried out all tasks around mam and her environment, including looking after her family visitors.
When mam began her end of life process, the staff knew exactly what to do, and managed the situation with seamless professionalism,
Thank you so much.
There are some minor areas that need attention such as decoration of the bathrooms and living spaces could be more dementia friendly!
I visit my brother in law every week and always find him comfortable and happy. Staff always very pleasant and helpful.
My father has been a resident of this home for 18 months now, after bad experiences in two others and suffers from Vascular Dementia and Alzheimers. In relation to the care given to my father and other residents by staff, I can only use one word - 'Outstanding!' As mentioned , due to previous bad experiences in other homes, my family know what poor care looks like.
The staff here get to know each resident personally, and in the case of dementia what triggers episodes etc so that they can take action to avoid 'episodes'. Their approach and constant good humour and smiles, help residents feel safe and secure, which in turn helps the extended families come to terms with relatives being in a care home, which can be traumatic.
The home has been open for many years and was showing signs of wear, however, the new manager and owners are in the process of improvements, and nothing seems too much trouble. The food is of a very good standard, and the homemade cakes are lovely.
The refurbishment is very good, it is more homely with pictures, etc.
I am more than pleased with the standards of the staff and I am on first name terms with them, including the two nurses.
My brother has been a resident since 2014 as my mother died and he lived with her. She did everything for him, so it has been a big change. With the love, care and understanding Washington have given him, he has settled. He does get upset and angry at times but is normally happy and loves the staff. Since the new manager and new staff came, they have built this place up nicely. The revamp is great and coming on nicely.
My father has been at Washington Lodge now for a number of years. I am very grateful for the staff who look after him as they treat him with dignity and respect and he can, I know because of his dementia, be at times very difficult. I was concerned when the home changed ownership but I have to say that the same standard of care has continued and he seems to be very happy there.
Recent and ongoing improvements within the building are welcome and good.
Patients requirements are constantly considered and satisfied.
The staff and management I find extremely good. Although the décor could so with an update (which is in progress) the layout of the home is very good. The room's - although not large, are quite comfortable and warm. My Mam is on end of life care, I find the staff really helpful and keep her very comfortable, changing her bed and nightie as needed. They talk to her and I hear them with other residents as they assist in feeding and moving them in their beds and chairs. Overall, I find I am quite satisfied with the quality of care provided. The 3 nurses I have met are excellent in answering any questions.
My mam is very well looked after and cared for at Washington Lodge. The staff couldn't be more helpful, caring and kind. Nothing is a problem. We have not got any criticism to make.
The building is not modern as it does not have a shower or personal toilets. This is not required as my wife needs a hoist to lift her in and out of bed and chairs. The staff listen to me and are very friendly and helpful, not only to my wife but to other residents as well. Some of the residents are aggressive and the staff are very patient. My wife cannot speak, feed herself or walk.
Washington Lodge does not currently have en-suite facilities but hopes to be planning a refurbishment once the home is transferred to the new provider.
My mum had to go into residential care in December 2015 following a stroke. She has been in Washington Lodge for five months now and her care has been great. I have visited many times and have seen how lovely and caring the staff are with her. Her room is clean and tidy, she seems happy to be home. If she can't be with us I'm glad she's in Washington Lodge.
I find the care is good and my brother tells me the girls are lovely, the food is nice and he enjoys it. My brother is communicating well in the home and I much brighter. He enjoys chatting with the girls.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 April 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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