To see her happy and comfortable is fantastic. I cannot thank the staff enough.Marion D(Daughter of Resident/Service User)
The staff were always smiling and nothing was any trouble.Corrine L(Stepdaughter of Resident/Service User)
I want the first class care Washington Lodge provides for people in their care.M K(Wife of Resident/Service User)
To see her happy and comfortable is fantastic. I cannot thank the staff enough.Marion D(Daughter of Resident/Service User)
The staff were always smiling and nothing was any trouble.Corrine L(Stepdaughter of Resident/Service User)
I want the first class care Washington Lodge provides for people in their care.M K(Wife of Resident/Service User)
Welcome to Washington Lodge Care Home, nestled within the charming residential area of Washington Village. The purpose-built home offers a warm and inviting environment where residents receive high standards of compassionate and dignified care.
Washington Lodge specialises in providing 24-hour nursing dementia care for individuals living with dementia or related conditions, as well as nursing and residential care for older adults with diverse health needs. Each resident receives personalised care tailored...
Welcome to Washington Lodge Care Home, nestled within the charming residential area of Washington Village. The purpose-built home offers a warm and inviting environment where residents receive high standards of compassionate and dignified care.
Washington Lodge specialises in providing 24-hour nursing dementia care for individuals living with dementia or related conditions, as well as nursing and residential care for older adults with diverse health needs. Each resident receives personalised care tailored to their unique needs and preferences. The qualified nursing teams work closely with residents and their families to create individualised care plans that reflect their strengths, interests, and physical and emotional abilities.
In addition to exceptional care services, the home is also proud to offer a range of enriching activities facilitated by the wonderful activities coordinator, who engages residents in activities five days a week. Residents also have the opportunity to enjoy visits from a hairdresser who comes once a week, as well as access to a chiropractor and dentist who visit the home as needed.
Furthermore, the home hosts weekly meetings with healthcare professionals from the local GP surgery, The Galleries Medical Practice, ensuring that residents receive comprehensive and coordinated care.
The talented chefs take pride in crafting delicious home-cooked meals using fresh, nutritious ingredients. They cater to diverse dietary and cultural needs, ensuring that every resident enjoys meals that suit their tastes and preferences.
The home's comfortable and well-equipped single rooms are wheelchair-friendly and feature amenities such as nurse call systems, sinks, and TV points, with some rooms offering picturesque views over the courtyard area. Residents can also relax in the choice of lounge areas, featuring specially designed furnishings for comfort and relaxation.
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Care Provided by Washington Lodge Nursing Home
Primary Care Categories
Older Person Care
Dementia
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Younger Adults
Length of Stay
Permanent Care
Respite Care
Care Types Provided
Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
For a maximum of 65 Service Users
Dementia Care Types
Mild Dementia
Moderate Dementia
Advanced/Complex Dementia
Other Care Provided
Parkinson's Disease
Stroke
Palliative / End of Life Care
COPD/Pulmonary Disease
Bariatric Care/Obesity
Acquired Brain Injury (ABI)
Facilities
Own Furniture if required
Pet Friendly (or by arrangement)
Close to Local shops
Near Public Transport
Lift
Wheelchair Access
Gardens
Residents Kitchenette
Television point in own room
Residents Internet Access
Funding & Fees
Weekly Charges per Person
Type of care
Permanent
Respite
Residential Care
£1,200 - £1,400
£1,200 - £1,400
Residential Dementia Care
£1,200 - £1,400
£1,200 - £1,400
Nursing Care
£1,200 - £1,500
£1,200 - £1,500
Nursing Dementia Care
£1,200 - £1,500
£1,200 - £1,500
Contact Washington Lodge Nursing Home to confirm what's included and get a personalised quote:
We do not charge a top up fee at Washington lodge nursing home.
We do have hairdresser, podiatry and dentist who come to the home although this is paid for separately to the weekly fees.
The price(s) shown are provided by the care home. Contact Washington Lodge Nursing Home for full pricing details and T&Cs.
Funding Types Accepted
Self-Funding (Private)
Local Authority with Top-up
Local Authority
NHS Continuing Healthcare (CHC)
Support you may be entitled to
If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Tours
Onsite Tours of Washington Lodge Nursing HomeUsually available on Mon, Tue, Wed, Thu, Fri, Sat, Sun(between 9:00 AM to 8:00 PM)Discover the warmth and comfort of our care home firsthand! We invite you to join us for a personalised tour where you can explore our facilities, meet our dedicated staff, and see how we create a nurturing environment for our residents.
During your visit, you'll have the opportunity to ask any questions you may have, learn about our tailored care plans, and experience the welcoming atmosphere that sets us apart.
Encourage visitors as often as possible to see their loved ones. Only ask to avoid meal times as these are protected for the residents. Times can be given for meals upon request.
Washington Lodge Nursing Home has a Review Score of 9.7 (9.665) out of 10, based on 20 reviews in the last 2 years. Over all time Washington Lodge Nursing Home has 99 reviews.
Reviewer Connection to Washington Lodge Nursing Home
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Showing 99 reviews matching selected criteria
Review from Sylvia W (Wife of Resident) published on 23 November 2022 Submitted via Website•
Overall Experience
I have lost my wonderful husband to Alzheimer's for a long period of time now; however, the thought of him not being with me in order to be reassured he was loved was a dread. From the first encounter with people from his now home, I felt a weight lifted from my very tired shoulders. I have always...
I have lost my wonderful husband to Alzheimer's for a long period of time now; however, the thought of him not being with me in order to be reassured he was loved was a dread. From the first encounter with people from his now home, I felt a weight lifted from my very tired shoulders. I have always been able to communicate my feelings, be it concerns re his care, and have always been given their time to listen and move forward. The staff are kind and patient, and believe me, given some of my husband's episodes, I have to commend them in that department. I cannot speak highly enough of the manager; she is, without a doubt, someone you wish every care home looking after your loved ones were lucky to have in charge. If you have to let go of caring for a loved one, I would say you should certainly consider this home.
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Review from Andy S (Son of Resident) published on 23 November 2022 Submitted via Website•
Overall Experience
The home and staff are very professional and offer a high level of care. My mother's care has been first-class since entering in August 2019.
I have been kept fully informed of my mother's care throughout.
The home and staff are very professional and offer a high level of care. My mother's care has been first-class since entering in August 2019.
I have been kept fully informed of my mother's care throughout.
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Review from D T (Daughter of Resident) published on 23 November 2022 Submitted via Website•
Overall Experience
Mam is well looked after here as is all the family when we visit. She has settled in well since April 2022. The staff work really hard and are always happy to help.
The home is in a great location for getting mam out and about.
Mam is well looked after here as is all the family when we visit. She has settled in well since April 2022. The staff work really hard and are always happy to help.
The home is in a great location for getting mam out and about.
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Review from May P (Ex Family Member) published on 23 November 2022 Submitted via Website•
Overall Experience
Staff at Washington Lodge Nursing Home are very helpful and caring at all times and I feel very comfortable approaching them with any problems. My ex husband has been there five years now and had some very difficult days but with the care and support from the carers has made great improvement in...
Staff at Washington Lodge Nursing Home are very helpful and caring at all times and I feel very comfortable approaching them with any problems. My ex husband has been there five years now and had some very difficult days but with the care and support from the carers has made great improvement in his mental health and general well being.
I am his only visitor really so the staff are also like friends to him.
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Review from A T (Daughter of Resident) published on 23 November 2022 Submitted via Website•
Overall Experience
My mother has been a resident at Washington Lodge for two years now, in that time management has changed and I must say there has been huge improvements. They have done a very good job keeping residents safe and cared for during a very difficult time due to Covid. Mam is very happy and settled...
My mother has been a resident at Washington Lodge for two years now, in that time management has changed and I must say there has been huge improvements. They have done a very good job keeping residents safe and cared for during a very difficult time due to Covid. Mam is very happy and settled there.
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Review from Amanda F (Resident / Service User) published on 23 November 2022 Submitted via Website•
Overall Experience
Mam been in care with Washington Lodge Nursing Home since June 2022 and really looked after, and settled they do a great job looking after mam. Would like to see more entertainment on for them but maybe in summer months but overall great.
Mam been in care with Washington Lodge Nursing Home since June 2022 and really looked after, and settled they do a great job looking after mam. Would like to see more entertainment on for them but maybe in summer months but overall great.
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Review from Carol M (Daughter of Resident) published on 26 October 2022 Submitted via Website•
Overall Experience
My mum had been a resident at Washington Lodge for 4 years and passed away at the home in September 2022. Each time I visited I felt so supported by all the staff and feel blessed that Mum was able to live in such caring surroundings.
If someone asked me if I regretted Mum being there, I would...
My mum had been a resident at Washington Lodge for 4 years and passed away at the home in September 2022. Each time I visited I felt so supported by all the staff and feel blessed that Mum was able to live in such caring surroundings. If someone asked me if I regretted Mum being there, I would say no, because she felt like this was her home and loved it there.
Is there anything I would change about the home or the staff? Again, no. Everyone has been amazing throughout Mum's stay, from the manager (who went above and beyond what was expected of her when Mum was receiving her end-of-life care) to each and every member of staff. Day team, night team, kitchen staff, admin...honestly, I cannot thank them enough for the love and support they gave both Mum and me. They made a huge difference in such a sad time and I will always be grateful to them and recommend them to everyone who is looking for a placement for someone they love.
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Review from Florence D (Wife of Resident) published on 30 August 2022 Submitted via Postal Review Card•
Overall Experience
The home has a good atmosphere and the staff are helpful and supportive.
The home has a good atmosphere and the staff are helpful and supportive.
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Review from Mark W (Son of Resident) published on 26 August 2022 Submitted via Website•
Overall Experience
In my opinion, since late 2021 I have witnessed a significant improvement in the condition of the home. As an example, it has been redecorated and now has new furniture etc and it has been done to a very high standard. In my opinion, all of the staff are committed, professional and warm and...
In my opinion, since late 2021 I have witnessed a significant improvement in the condition of the home. As an example, it has been redecorated and now has new furniture etc and it has been done to a very high standard. In my opinion, all of the staff are committed, professional and warm and welcoming to visitors.
My father who is a resident and suffers from dementia is cared for to a very high standard and more importantly to me is treated with dignity and respect.
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Review from S S (Daughter of Resident) published on 15 August 2022 Submitted via Postal Review Card•
Overall Experience
I was pleased to see that there was an exercise class to music going on for residents. Sitting exercises are wonderful for all residents, and most of them joined in. I tried to encourage my mam to join in, but she has Alzheimer's and is in a wheelchair, so limited to what she can do. Anyway,...
I was pleased to see that there was an exercise class to music going on for residents. Sitting exercises are wonderful for all residents, and most of them joined in. I tried to encourage my mam to join in, but she has Alzheimer's and is in a wheelchair, so limited to what she can do. Anyway, everyone took part in some way, either by singing along with the music or actually doing the exercises. Judging by the look on their faces and their singing, I can only assume it was beneficial for them.
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Review from Judith B (Wife of Resident) published on 22 July 2022 Submitted via Postal Review Card•
Overall Experience
I am happy with the staff and the help that they give to keep people safe as my husband is very strong and they are a good team so he trusts them a lot. They do the best they can for him and he is happy there.
I am happy with the staff and the help that they give to keep people safe as my husband is very strong and they are a good team so he trusts them a lot. They do the best they can for him and he is happy there.
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Review from J B (Wife of Resident) published on 29 June 2022 Submitted via Website•
Overall Experience
My husband has been a resident at Washington Lodge for just over 4 months and I am extremely happy with the care that he receives there. All of the staff are very friendly and caring and treat the residents with both respect and affection. There is a warm atmosphere which is really nice to see and...
My husband has been a resident at Washington Lodge for just over 4 months and I am extremely happy with the care that he receives there. All of the staff are very friendly and caring and treat the residents with both respect and affection. There is a warm atmosphere which is really nice to see and nothing is too much trouble. I am very grateful to all the staff for their kindness and support. It's a huge relief to see my husband happy and settled and know he is being well looked after.
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Review from A H (Friend of Resident) published on 28 June 2022 Submitted via Postal Review Card•
Overall Experience
Very welcoming staff and always happy to help. Premises always appear clean, tidy and nice smelling. Residents' rooms are neat and tidy.
Very welcoming staff and always happy to help. Premises always appear clean, tidy and nice smelling. Residents' rooms are neat and tidy.
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Review from Joy H (Daughter of Resident) published on 27 June 2022 Submitted via Website•
Overall Experience
My mam has been in Washington Lodge since 2013, during which the home has changed hands a number of times and had a number of managers.
The current manager is running this home exceptionally well. She is brilliant with communication. Always is accessible and will do anything she can to help....
My mam has been in Washington Lodge since 2013, during which the home has changed hands a number of times and had a number of managers. The current manager is running this home exceptionally well. She is brilliant with communication. Always is accessible and will do anything she can to help. The staff in the home are attentive and during Covid clearly followed guidelines as Mam did not contract Covid which is a pure credit to them.
The home is always clean and Mam is in a new room, freshly decorated which is spacious and airy.
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Review from Phil C (Son of Resident) published on 27 June 2022 Submitted via Website•
Overall Experience
My parents both moved into the home together. On the first day, Mam had a fall and immediately the staff suggested hospital treatment. She was kept in for 4 weeks, confirming their prompt attention was correct. Dad is very happy with the care he recieves. Last night we had a celebration party at...
My parents both moved into the home together. On the first day, Mam had a fall and immediately the staff suggested hospital treatment. She was kept in for 4 weeks, confirming their prompt attention was correct. Dad is very happy with the care he recieves. Last night we had a celebration party at our house (only 200 meters away) and the staff persuaded him to join us. To top it all, they even pushed him around. Above and beyond the call of duty.
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Review from Irene C (Daughter of Resident) published on 27 June 2022 Submitted via Website•
Overall Experience
The improvement within the home in the last few months has been amazing, new furniture, new decor and most of all more activity with everyone joining in.
My mam is happy and all the staff genuinely show how much they care for her.
The improvement within the home in the last few months has been amazing, new furniture, new decor and most of all more activity with everyone joining in.
My mam is happy and all the staff genuinely show how much they care for her.
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Review from Marion C (Wife of Resident) published on 25 June 2022 Submitted via Website•
Overall Experience
My husband has lived at Washington Lodge Nursing Home for three and a half years. Initially, I was very reluctant to have him in any nursing home as his condition is very rare and challenging, however, the nurses and carers have exceeded all of my expectations. They show genuine affection for him,...
My husband has lived at Washington Lodge Nursing Home for three and a half years. Initially, I was very reluctant to have him in any nursing home as his condition is very rare and challenging, however, the nurses and carers have exceeded all of my expectations. They show genuine affection for him, which I see every day. I know he is being cared for very well and this is of great comfort to me and all of his family. I am always informed of any changes in his condition, which are dealt with promptly and efficiently. Myself and my family cannot thank them enough for all they do for him.
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Review from Amy W (Great-granddaughter of Resident) published on 25 June 2022 Submitted via Website•
Overall Experience
My Nanna has been a resident at Washington Lodge Nursing Home for a year and a half now. She loves every single member of staff due to the care they show towards her. They know her routine, what she likes and what she doesn't like. Not only do the staff get to know the resident but they also take...
My Nanna has been a resident at Washington Lodge Nursing Home for a year and a half now. She loves every single member of staff due to the care they show towards her. They know her routine, what she likes and what she doesn't like. Not only do the staff get to know the resident but they also take the time to get to know the family of the resident. Every time you visit they keep you up to date with how your family member is doing and what activities they've taken part in.
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Review from K R (Wife of Resident) published on 24 June 2022 Submitted via Website•
Overall Experience
My husband has been in Washington Lodge for nearly three years having been unsettled in two previous care homes. Everyone is extremely friendly and dedicated to caring for all his needs in challenging situations. The new manager has implemented changes in all areas of the home for the benefit of...
My husband has been in Washington Lodge for nearly three years having been unsettled in two previous care homes. Everyone is extremely friendly and dedicated to caring for all his needs in challenging situations. The new manager has implemented changes in all areas of the home for the benefit of residents, relatives and staff. I am very grateful to all the staff for looking after him as I appreciate that caring for dementia patients can be demanding.
↩Reply from Lyndsay Martin, Registered Manager at Washington Lodge Nursing Home
Thank you for taking the time to review us, it is really appreciated. We are also glad you are happy with the changes within the home and decor for everyone.
Thank you again.
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Review from Nick K (Son of Resident) published on 23 June 2022 Submitted via Website•
Overall Experience
My dad was transferred from the hospital, after having a stroke, to Washington Lodge, he has only been in several weeks, but all of the staff are friendly and most obliging and responsive to questions. The care so far has been great and feels like a nice place for my dad to be in.
The food he...
My dad was transferred from the hospital, after having a stroke, to Washington Lodge, he has only been in several weeks, but all of the staff are friendly and most obliging and responsive to questions. The care so far has been great and feels like a nice place for my dad to be in. The food he gets seems very good quality and eats it even though he’s fussy when it comes to his food. It is a very hard choice when selecting a care home for your loved one, Washington Lodge is a great place and I’d have no worries advising anyone to select this for their loved one.
The only thing is rooms don’t have ensuite toilets, but this isn’t a big thing as there are numerous toilets around.
↩Reply from Lyndsay Martin, Registered Manager at Washington Lodge Nursing Home
Thank you for this review, it is much appreciated, we do have a good care team which reflects throughout the home.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 July 2026
Overall Requires improvement
CaringGood
EffectiveRequires improvement
ResponsiveGood
SafeGood
Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for Washington Lodge Nursing Home.
Upcoming Events
There are no upcoming events for Washington Lodge Nursing Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Washington Lodge Nursing Home.
Accreditations
There are no accreditations posted yet for Washington Lodge Nursing Home.
Meet the Team (1)
Lyndsay MartinJob Title Home ManagerJoined 2022
Lyndsay Martin has been a Registered Nurse since 2016 and has dedicated her career to supporting people in care settings. Having worked in the care...
Lyndsay Martin has been a Registered Nurse since 2016 and has dedicated her career to supporting people in care settings. Having worked in the care sector since leaving school, she has gained valuable experience across a range of roles, progressing through her career with a passion for delivering high-quality, compassionate care.
Since 2022, Lyndsay has been the Registered Manager at Washington Lodge, where she leads the team in providing person-centred care that promotes dignity, independence and wellbeing. She particularly enjoys working within the care home environment because no two days are ever the same, and she values the opportunity to build meaningful relationships with residents and their families.
Lyndsay believes strongly in treating every resident as though they were a member of her own family. This commitment is deeply personal, having experienced care from a family perspective when her grandmother lived within the home several years ago. This experience reinforced her understanding of the importance of providing a warm, supportive and caring environment where residents feel safe, respected and valued.
As a leader, Lyndsay is committed to maintaining high standards of care, supporting her team to develop their skills, and ensuring that every resident receives the individual support they need to live a fulfilling and enjoyable life. Her hands-on approach, combined with her clinical knowledge and extensive experience in care, helps create a positive atmosphere for residents, families and colleagues alike.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Washington Lodge Nursing Home to verify any information. View our terms and conditions. Washington Lodge Nursing Home has an Enhanced Service -what an Enhanced Service includes.
