
To see her happy and comfortable is fantastic. I cannot thank the staff enough.Marion D(Daughter of Resident/Service User)

The staff were always smiling and nothing was any trouble.Corrine L(Stepdaughter of Resident/Service User)

I want the first class care Washington Lodge provides for people in their care.M K(Wife of Resident/Service User)

To see her happy and comfortable is fantastic. I cannot thank the staff enough.Marion D(Daughter of Resident/Service User)

The staff were always smiling and nothing was any trouble.Corrine L(Stepdaughter of Resident/Service User)

I want the first class care Washington Lodge provides for people in their care.M K(Wife of Resident/Service User)

Welcome to Washington Lodge Care Home, nestled within the charming residential area of Washington Village. The purpose-built home offers a warm and inviting environment where residents receive high standards of compassionate and dignified care.
Washington Lodge specialises in providing 24-hour nursing dementia care for individuals living with dementia or related conditions, as well as nursing and residential care for older adults with diverse health needs. Each resident receives personalised care tailored...
Care Provided by Washington Lodge Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 65 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
We do have hairdresser, podiatry and dentist who come to the home although this is paid separate to the weekly fees.
The price(s) shown are provided by the care home. Contact Washington Lodge Nursing Home for full pricing details and T&Cs.
Contact Washington Lodge Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Qualia Care Ltd
- Private Owned
Person in charge
- Lyndsay Martin(Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2020
- Number of floors: 2
Room Information
- Single Rooms (65)
Visiting
- Encourage visitors as often as possible to see their loved ones. Only ask to avoid meal times as these are protected for the residents. Times can be given for meals upon request.
Parking
- On site parking is available.
Washington Lodge Nursing Home Reviews (99)
Washington Lodge Nursing Home has a Review Score of 9.7 (9.679) out of 10, based on 21 reviews in the last 2 years.
Over all time Washington Lodge Nursing Home has 99 reviews.
I have lost my wonderful husband to Alzheimer's for a long period of time now; however, the thought of him not being with me in order to be reassured he was loved was a dread. From the first encounter with people from his now home, I felt a weight lifted from my very tired shoulders. I have always been able to communicate my feelings, be it concerns re his care, and have always been given their time to listen and move forward. The staff are kind and patient, and believe me, given some of my husband's episodes, I have to commend them in that department. I cannot speak highly enough of the manager; she is, without a doubt, someone you wish every care home looking after your loved ones were lucky to have in charge. If you have to let go of caring for a loved one, I would say you should certainly consider this home.
My mother's care has been first-class since entering in August 2019.
I have been kept fully informed of my mother's care throughout.
The staff work really hard and are always happy to help.
The home is in a great location for getting mam out and about.
I am his only visitor really so the staff are also like friends to him.
My mother has been a resident at Washington Lodge for two years now, in that time management has changed and I must say there has been huge improvements. They have done a very good job keeping residents safe and cared for during a very difficult time due to Covid. Mam is very happy and settled there.
Mam been in care with Washington Lodge Nursing Home since June 2022 and really looked after, and settled they do a great job looking after mam. Would like to see more entertainment on for them but maybe in summer months but overall great.
If someone asked me if I regretted Mum being there, I would say no, because she felt like this was her home and loved it there.
Is there anything I would change about the home or the staff? Again, no. Everyone has been amazing throughout Mum's stay, from the manager (who went above and beyond what was expected of her when Mum was receiving her end-of-life care) to each and every member of staff. Day team, night team, kitchen staff, admin...honestly, I cannot thank them enough for the love and support they gave both Mum and me. They made a huge difference in such a sad time and I will always be grateful to them and recommend them to everyone who is looking for a placement for someone they love.
The home has a good atmosphere and the staff are helpful and supportive.
My father who is a resident and suffers from dementia is cared for to a very high standard and more importantly to me is treated with dignity and respect.
I was pleased to see that there was an exercise class to music going on for residents. Sitting exercises are wonderful for all residents, and most of them joined in. I tried to encourage my mam to join in, but she has Alzheimer's and is in a wheelchair, so limited to what she can do. Anyway, everyone took part in some way, either by singing along with the music or actually doing the exercises. Judging by the look on their faces and their singing, I can only assume it was beneficial for them.
I am happy with the staff and the help that they give to keep people safe as my husband is very strong and they are a good team so he trusts them a lot. They do the best they can for him and he is happy there.
My husband has been a resident at Washington Lodge for just over 4 months and I am extremely happy with the care that he receives there. All of the staff are very friendly and caring and treat the residents with both respect and affection. There is a warm atmosphere which is really nice to see and nothing is too much trouble. I am very grateful to all the staff for their kindness and support. It's a huge relief to see my husband happy and settled and know he is being well looked after.
Very welcoming staff and always happy to help. Premises always appear clean, tidy and nice smelling. Residents' rooms are neat and tidy.
The current manager is running this home exceptionally well. She is brilliant with communication. Always is accessible and will do anything she can to help.
The staff in the home are attentive and during Covid clearly followed guidelines as Mam did not contract Covid which is a pure credit to them.
The home is always clean and Mam is in a new room, freshly decorated which is spacious and airy.
My parents both moved into the home together. On the first day, Mam had a fall and immediately the staff suggested hospital treatment. She was kept in for 4 weeks, confirming their prompt attention was correct. Dad is very happy with the care he recieves. Last night we had a celebration party at our house (only 200 meters away) and the staff persuaded him to join us. To top it all, they even pushed him around. Above and beyond the call of duty.
My mam is happy and all the staff genuinely show how much they care for her.
My husband has lived at Washington Lodge Nursing Home for three and a half years. Initially, I was very reluctant to have him in any nursing home as his condition is very rare and challenging, however, the nurses and carers have exceeded all of my expectations. They show genuine affection for him, which I see every day. I know he is being cared for very well and this is of great comfort to me and all of his family. I am always informed of any changes in his condition, which are dealt with promptly and efficiently. Myself and my family cannot thank them enough for all they do for him.
My Nanna has been a resident at Washington Lodge Nursing Home for a year and a half now. She loves every single member of staff due to the care they show towards her. They know her routine, what she likes and what she doesn't like. Not only do the staff get to know the resident but they also take the time to get to know the family of the resident. Every time you visit they keep you up to date with how your family member is doing and what activities they've taken part in.
My husband has been in Washington Lodge for nearly three years having been unsettled in two previous care homes. Everyone is extremely friendly and dedicated to caring for all his needs in challenging situations. The new manager has implemented changes in all areas of the home for the benefit of residents, relatives and staff. I am very grateful to all the staff for looking after him as I appreciate that caring for dementia patients can be demanding.
Thank you again.
The care so far has been great and feels like a nice place for my dad to be in.
The food he gets seems very good quality and eats it even though he’s fussy when it comes to his food.
It is a very hard choice when selecting a care home for your loved one, Washington Lodge is a great place and I’d have no worries advising anyone to select this for their loved one.
The only thing is rooms don’t have ensuite toilets, but this isn’t a big thing as there are numerous toilets around.
Thank you for this review, it is much appreciated, we do have a good care team which reflects throughout the home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 April 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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