
To see her happy and comfortable is fantastic. I cannot thank the staff enough.Marion D(Daughter of Resident/Service User)

The staff were always smiling and nothing was any trouble.Corrine L(Stepdaughter of Resident/Service User)

I want the first class care Washington Lodge provides for people in their care.M K(Wife of Resident/Service User)

To see her happy and comfortable is fantastic. I cannot thank the staff enough.Marion D(Daughter of Resident/Service User)

The staff were always smiling and nothing was any trouble.Corrine L(Stepdaughter of Resident/Service User)

I want the first class care Washington Lodge provides for people in their care.M K(Wife of Resident/Service User)

Welcome to Washington Lodge Care Home, nestled within the charming residential area of Washington Village. The purpose-built home offers a warm and inviting environment where residents receive high standards of compassionate and dignified care.
Washington Lodge specialises in providing 24-hour nursing dementia care for individuals living with dementia or related conditions, as well as nursing and residential care for older adults with diverse health needs. Each resident receives personalised care tailored...
Care Provided by Washington Lodge Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 65 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
We do have hairdresser, podiatry and dentist who come to the home although this is paid separate to the weekly fees.
The price(s) shown are provided by the care home. Contact Washington Lodge Nursing Home for full pricing details and T&Cs.
Contact Washington Lodge Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Qualia Care Ltd
- Private Owned
Person in charge
- Lyndsay Martin(Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2020
- Number of floors: 2
Room Information
- Single Rooms (65)
Visiting
- Encourage visitors as often as possible to see their loved ones. Only ask to avoid meal times as these are protected for the residents. Times can be given for meals upon request.
Parking
- On site parking is available.
Washington Lodge Nursing Home Reviews (99)
Washington Lodge Nursing Home has a Review Score of 9.7 (9.679) out of 10, based on 21 reviews in the last 2 years.
Over all time Washington Lodge Nursing Home has 99 reviews.
A very hard-working and caring bunch of people and friends to the residents.
My gran has had several serious falls in her time at the home which are always 'unwitnessed'. Additionally, we are often given the excuse that it was inexperienced or agency staff, or things haven't been handed over.
The home itself is not a pleasant environment - I would suggest the management team take a trip to the – inpatient dementia service at a local hospital to see how they do things. Washington Lodge is uninviting, photos 6-10 on this site do not replicate what you actually get. There is nothing engaging for the residents and the place feels tired.
Certain members of staff really do care about my Gran and this is clear through conversation however, I don't feel management take our concerns seriously, leading us to make several official complaints with social services.
Thank you for taking the time to share your feedback about Washington Lodge. We are deeply sorry for your grandmother's experience of our home and want to assure you that the safety and well-being of our residents remain our top priorities. Regarding your concerns about the staff, we want to...
My mam had to be transferred from a different care home because she became challenging to look after. But because of the patience of the staff at Washington Lodge, she is a lot happier and is enjoying herself with the activities provided.
My husband has been in Washington Lodge for 6 years and the standard of care has been very good. Over that length of time, things have changed for the better. The staff are very caring and the management team go beyond what is expected of them.
Came from India all the way and was pleased to see that my aunt was in good hands. All the staff took really good care of my aunt. I would like to thank you all for such a wonderful job you all do.
I can’t recommend this care home enough, so once again I thank you all for making my mams stay here special, you made me feel safe and happy that she was getting the best attention and best care.
Thank you.
I visited this nursing home every week for over a year and the care from all of the staff towards my aunt and the family could not be faulted. We never had any reason to complain about anything or anyone. From my experience I would certainly recommend this nursing home.
What can I say four years ago we handed my beloved father over to the care of Washington Lodge staff, little did we know a global pandemic would follow and we would rely on the staff to keep my dad safe. They did but not only that, they cared for him, respected him and showed love for him. During his dying days staff came in to see him. They shared their experiences of being with him and how he spent his life at the home. Today we said goodbye to Dad and their staff also said goodbye. A sense of them being family came to mind. The quality of a care home to me is about the quality of the staff. Washington Lodge has some incredible staff and this is the reason for my high rating from office to kitchen to nurses to carers and now manager.
Management and staff are very good with me and my wife has been well looked after and assist with meals. The meals are good and the rooms are kept clean. I do not think the staff could do much more to assist my wife's stay.
I have found the nursing staff at the home very caring and supportive of my husband over the past 8 months. I know that I can ask them anything that concerns me and they come and explain everything (I find that very comforting, that his needs come first). Each visit I make (4 times a week) how friendly they are and if I need to chat they also put themselves out to say hello and ask about how I am doing (sometimes things get me down because people ask about my husband but don't bother asking about me). All around a great team of carers!
I am very happy with the care my mam receives. The staff are always friendly and professional. I highly recommend Washington Lodge to anyone. I am very grateful.
My mother is very settled and her care is first-class. The staff are excellent.
The work they have done has given my mum her dignity back. Her confidence has grown and she is able to communicate again. It is amazing to have my mum back again, with all her personality!
Before coming to Washington Lodge, she had just about given up on life and was asking to be allowed to die. To see her happy and comfortable is fantastic.
I cannot thank the staff enough.
Thank you for the love and care the Washington Lodge Nursing Home had shown to our loved one during her final weeks, we had the reassurance she was happy and well cared for. She was treated with dignity and respect. We knew that the staff were well-trained and took the time to know each person for their individual worth. The staff were always smiling and nothing was any trouble.
My husband has been in Washington Lodge for over a year. He was quite poorly at first but because of the care and attention he gets he is much improved. The staff and management are all so dedicated to the residents with their caring and friendliness that I am sure my husband is in the best nursing home, which is a great relief to me as I am unable to care for him at home and I want the first class care Washington Lodge provides for people in their care.
Exceptional and compassionate care. The team at Washington Lodge Nursing Home cannot do enough for my mother. She is being treated with the utmost dignity and respect and has been throughout her time with them. She is treated like a whole person and they recognise the humanity in her even though she is frail and poorly - thank you to them all and keep up the great work
Staff good at their jobs, always happy to help. It is always clean.
My brother was admitted in December 2022 and passed away peacefully in April 2023. I can't praise the manager and staff enough, they took good care of him and if we needed anything or had any problems regarding him we only had to ask and it was sorted.
The care given is second to none. I feel privileged to be part of this community who, in spite of COVID, manage under incredibly difficult circumstances - give them a pay rise and holiday in the Maldives!
Thank you.
My mum was admitted to Washington Lodge when she was terminally ill and was only a resident for a couple of weeks. It was one of the best decisions our family made. From the very first moment they welcomed her in and she was treated with the utmost care, attention and kindness. As were the rest of us. Every single member of staff was absolutely amazing and we really could not have found a better place for my mum's last days. She received respect, dignity and love for the full time she stayed with them. Everyone there supported the family through such a difficult and heartbreaking time. We will always be truly grateful for everything.
Hi Samantha, thank you for your kind words, we are so glad you's had chosen Washington Lodge and it was a privilege to care for your mum and you's even though it was only a short time. Take care, thank you again.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 April 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Washington Lodge Nursing Home.
There are no upcoming events for Washington Lodge Nursing Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Washington Lodge Nursing Home.
Accreditations
There are no accreditations posted yet for Washington Lodge Nursing Home.
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Washington Lodge Nursing Home to verify any information. View our terms and conditions. Washington Lodge Nursing Home has an Enhanced Service -more info.