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Washington Lodge Nursing Home

The Avenue, Washington Village, Washington, Tyne & Wear NE38 7LE
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To see her happy and comfortable is fantastic. I cannot thank the staff enough.Marion D(Daughter of Resident/Service User)
Washington Lodge Nursing Home, Washington
The staff were always smiling and nothing was any trouble.Corrine L(Stepdaughter of Resident/Service User)
Washington Lodge Nursing Home, Washington
I want the first class care Washington Lodge provides for people in their care.M K(Wife of Resident/Service User)
Washington Lodge Nursing Home, Washington

Welcome to Washington Lodge Care Home, nestled within the charming residential area of Washington Village. The purpose-built home offers a warm and inviting environment where residents receive high standards of compassionate and dignified care.

Washington Lodge specialises in providing 24-hour nursing dementia care for individuals living with dementia or related conditions, as well as nursing and residential care for older adults with diverse health needs. Each resident receives personalised care tailored...  

Care Provided by Washington Lodge Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£900 - £1,500£900 - £1,499
Residential Dementia Care£900 - £1,500£900 - £1,500
Nursing Care£900 - £1,500£900 - £1,500
Nursing Dementia Care£900 - £1,500£900 - £1,500
We do not charge a top up fee at washington lodge nursing home. We have nurses on site 24 hours a day.

We do have hairdresser, podiatry and dentist who come to the home although this is paid separate to the weekly fees.

Contact Washington Lodge Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Lyndsay Martin(Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (65)

Visiting

  • Encourage visitors as often as possible to see their loved ones. Only ask to avoid meal times as these are protected for the residents. Times can be given for meals upon request.

Parking

  • On site parking is available.

Washington Lodge Nursing Home Reviews (99)

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9.7

Washington Lodge Nursing Home has a Review Score of 9.7 (9.679) out of 10, based on 21 reviews in the last 2 years. Over all time Washington Lodge Nursing Home has 99 reviews.

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Showing 99 reviews matching selected criteria
Review from K C (Wife of Resident) published on 4 September 2024 Submitted via Postal Card
Overall Experience

I find the home a pleasant place with a happy atmosphere. All the staff work doe the good of the residents. My husband is very happy and contented there and keeps saying how well he is looked after. I marvel at the patience and gentleness of the staff and the dignity with which the residents are treated.

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Review from Joyce H (Sister-in-law of Resident) published on 16 July 2024 Submitted via Postal Card
Overall Experience

Staff have contributed to my sister-in-law's care in many ways - support, compassion and empathy. The carers' support has been excellent by going the extra mile of communication in sign language. Thank you.

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Review from Martin C (Son of Resident) published on 2 July 2024 Submitted via Website
Overall Experience

My parents have been at Washington Lodge for the past 3 years. I cannot speak highly enough about the care that they have received from the manager and team. Day and night we are absolutely confident that they are receiving the care and comfort that they need, care that responds to their individual needs. I have no hesitation in recommending Washington Lodge as a safe, caring environment for people who require end-of-life care.

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Review from Ralph B (Son of Resident) published on 14 June 2024 Submitted via Website
Overall Experience

The people in this care home who look after my dad are absolutely amazing. They are so friendly and kind with the patience of a saint. The job they all do in there is so good. Feel welcome every time I visit.

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Review from S D (Daughter of Resident) published on 29 April 2024 Submitted via Postal Card
Overall Experience
Staff were very helpful when I have to phone in the evening to speak to Mum, as we live a distance away and we cannot get to see Mum as much as we like to. When we came to visit today, Mum's bedroom sink was dirty with dicolour wipes in the sink and bed not made properly.

As a carer myself, I understand the situation of the home.

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Review from Rachel D (Daughter of Resident) published on 22 April 2024 Submitted via Postal Card
Overall Experience

My mother came to Washington Lodge last year and received a great welcome. She settled well and has developed suitable relationships with the staff. The care she receives is great - everyone is friendly, competent and responsive to anything we ask.

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Review from M Q (Daughter of Resident) published on 11 April 2024 Submitted via Website
Overall Experience
My mam is nearing the end of her life and needs nursing care. I met with one of the staff on my visit to Washington Lodge, she made me feel that we were joining a family and that my mam was would be well cared for.
I then met with the manager and was again made to feel that my mam would be cared for with compassion she talked about what mattered to Mam, the local church and her friends, she talked about Mam still being a part of her community but with a great care team and nursing support. This fabulous leadership inspires the team to deliver the best care and compassion.
The care staff show my mum compassion and respect her dignity, in fact, her face lights up with a smile when they come to help her. The nurses are responsive to her ever-changing needs, going the extra mile to ensure she has all her medical needs met.

The catering is great, mam once said to me when she was much younger that if I have to go into a home, make sure it has good food, she does have good food.

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Review from Rosie S (Daughter of Resident) published on 10 April 2024 Submitted via Website
Overall Experience

My mam needed 24 hour nursing care quite suddenly. After much research, we chose Washington Lodge. The manager and her team worked so hard to make Mam feel settled. The staff from the home are absolutely outstanding. Their care, love, compassion and understanding are amazing. They care wonderfully for Mam but also ensure the family and other visitors are welcome. We can't thank each of you for your hard work enough. And you are all making a very difficult time much easier. Thank you.

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Review from Catherine H (Daughter of Resident) published on 18 March 2024 Submitted via Website
Overall Experience
Thank you to Washington Lodge for hosting a fantastic afternoon celebrating International Women’s Day. Both me and my sister loved joining our mam to celebrate this important day, listening and attempting to sing along to the songs, Mam enjoyed herself thoroughly albeit a very happy tired at the end of the day.

Special shout out to one staff members who worked so hard decorating the room, planning the menu and music for the female residents, and making sure everyone was having a good time. Thanks to all staff for making this a memorable day for mam and the family.

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Review from R G (Son of Resident) published on 28 February 2024 Submitted via Postal Card
Overall Experience

I am very happy with my mam's care we are very lucky to have care at Washington Lodge.

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Review from D L (Daughter of Resident) published on 23 February 2024 Submitted via Postal Card
Overall Experience

Massive thank you to the home manager for her continued support and help. Carers are always helpful and caring. Meals are a bit repetitive, could do with more fruit and veg. Generally very pleased with care.

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Review from P M (Son of Resident) published on 16 February 2024 Submitted via Postal Card
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Always happy with the care my father receives.

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Review from Neil H (Son of Resident) published on 8 February 2024 Submitted via Website
Overall Experience
The staff are very welcoming and friendly.
Amenities are adequate and generally to a good standard.
Rooms could do with an extra mop out each day.
Meal times are organised and food looks good, possibly a little repetitive.

Washing facilities are adequate also.

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Review from R J (Son of Resident) published on 8 February 2024 Submitted via Postal Card
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My experience of Washington Lodge has been a pleasant one, in fact much better than I expected. Everyone there is approachable and helpful and treat you with respect. After every visit, I leave my mother with the confidence that she is in good hands and well looked after.

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Review from D B (Daughter of Resident) published on 31 January 2024 Submitted via Postal Card
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My mother has been a resident since November 2023. We had the normal heartbreak for all of us to get her settled, however, the staff gave us a lot of confidence she would settle. I can only say they have been so caring towards her and she was quite challenging at first. Some of the girls treat her like their own family and my mam loves the attention. If there is a negative and probably every home in the country is the same, it's the washing situation, not getting Mam's clothes back. I honestly don't know the answer but as far as caring we wouldn't ask for more.

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Review from Vicky H (Daughter of Resident) published on 31 January 2024 Submitted via Website
Overall Experience
The staff at Washington Lodge are very helpful and kind to both our mam and us. Nothing is ever too much trouble. The home is a nice environment and the rooms are clean.

We can visit at any time, it’s just like we were visiting Mam in her home. Mam has made a massive improvement in her health since coming to the home.

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Review from S L (Granddaughter of Resident) published on 30 January 2024 Submitted via Postal Card
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My grandad was in the home for 6 years, it became his home. He was as happy as he could be, was always well looked after and kept clean and healthy.

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Review from K L (Daughter of Resident) published on 30 January 2024 Submitted via Postal Card
Overall Experience

Washington Lodge was Dad's home for the last 6 years of his life. The management and staff treat Dad with love, respect and dignity up to the very end. Sitting with him through the night in his final days. We were able to be with our dad as he passed, I believe this was because of how much attention staff took.

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Review from L C (Daughter of Resident) published on 26 January 2024 Submitted via Postal Card
Overall Experience

An excellent caring well run home and always a pleasure to go and see my dad. Staff are always friendly and helpful.

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Review from D H (Son of Resident) published on 26 January 2024 Submitted via Postal Card
Overall Experience

I would say Washington Lodge is a very good care home, excellent in most areas. The staff do a great job looking after the residents, many of whom have great problems and are very unwell. The staff do their jobs diligently and in a friendly, communicative manner, from the carers to the doctors, the cleaners, the people who upkeep the nursing home and the managers and administrative staff. I want to say a big thank you to all concerned.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 April 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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