Search...

Brierton Lodge Care Home

Brierton Lane, Hartlepool, Cleveland & Teesside TS25 5DP
HC-One Logo
Jobs
Brierton Lodge Care Home logo
the staff spontaneously tell you how much they enjoy and are committed to their work.M P(Son of Resident/Service User)
Brierton Lodge Care Home, Hartlepool
Brierton Lodge Care Home, Hartlepool
Brierton Lodge Care Home, Hartlepool

At Brierton Lodge Care Home, the team provide nursing and nursing dementia care with a focus on personalised and bespoke support. Getting to know residents, personalised care plans are designed to ensure each person's health and wellbeing needs are met each day.

In a carefully designed and homely setting, residents can pursue hobbies and interests in the lovely communal areas, feel at home with comfortable en-suite rooms and relax in...  

Care Provided by Brierton Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 58 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing CareFrom £1,330From £1,464
Nursing Dementia CareFrom £1,330From £1,464

Contact Brierton Lodge Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Jayne Parkins(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (54)
  • Couples/Companion Rooms (2)

Brierton Lodge Care Home Reviews (77)

Submit a Review
9.3

Brierton Lodge Care Home has a Review Score of 9.3 (9.306) out of 10, based on 13 reviews in the last 2 years. Over all time Brierton Lodge Care Home has 77 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Brierton Lodge Care Home
Loading...
Showing 77 reviews matching selected criteria
Review from D L (Niece of Resident) published on 3 May 2018 Submitted via Postal Card
Overall Experience

Here today with entertainment (miniature horses - ponies). Visitors, residents and horses love the experience and they are the hight of entertainment. My Aunt was a resident in this home and she always loved the way she was kept involved in many activities. Her care was extremely suited to her needs and requirements from her arriving to her death.

Facilities
Care / Support
No Rating
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Rachel F (Granddaughter of Resident) published on 27 April 2018 Submitted via Website
Overall Experience

My nan was in this home for only a very short time before she passed away but in that time she received exceptional treatment from all the staff members. She was made to feel extremely at home, meals were wholesome and varied and tasted great, the facilities were first class and she felt at home from day one.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Rebecca B (Granddaughter of Resident) published on 27 April 2018 Submitted via Website
Overall Experience
My Nan was only in Brierton for just short of a week before she sadly passed away. The care she received while there was amazing and the home itself has so much to offer for the elderly, it's outstanding. Even when Nan passed, the staff were brilliant, very caring, compassionate and respectful.

I wish Nan had got the opportunity sooner to move into this care home as I'm certain she would have been well looked after and very happy there. I'm forever grateful to the staff for making the last week of Nan's life a settled, caring and less painfull one.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A B (Son of Resident) published on 6 March 2018 Submitted via Postal Card
Overall Experience

Excellent care. Nothing too much trouble for staff even smallest details were attended to.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from S D (Daughter of Resident) published on 2 March 2018 Submitted via Postal Card
Overall Experience
The care that my father has received is second to none.

The staff are exceptionally caring in everything they do. Nothing is a trouble to them. They also helped get the family through a very difficult time. They all seem very passionate in everything they do.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Michael D (Son-in-law of Resident) published on 2 March 2018 Submitted via Postal Card
Overall Experience
From our 1st meeting with the home manager, we were impressed with attitude, cleanliness and general appearance. Having my father-in-law being cared for my opinions have not altered.

I have visited many care home and this care home exceeds any expectations I have had in the past. The staff are so caring and professional in all aspects of interaction.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Pauline R (Wife of Resident) published on 25 January 2018 Submitted via Postal Card
Overall Experience

My experience has been excellent. I cannot fault the care and support the staff have given my husband and myself.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Gary N (Son of Resident) published on 24 January 2018 Submitted via Postal Card
Overall Experience

There is nothing but praise for the staff and mum seems to be happy in her everyday doings. Really pleased.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Jean G (Wife of Resident) published on 22 January 2018 Submitted via Postal Card
Overall Experience

I can't thank the staff at this home enough. No words could describe the difference they have made to mine and my husband's life. He had been in a previous home and lost over a stone in 2 weeks, and in a wheelchair but here, they helped him eat again, not only that, his face lights up when the staff come in. Their dedication is amazing, they are all so lovely to me and all relatives.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J S (Daughter of Resident) published on 5 September 2017 Submitted via Postal Card
Overall Experience

I find the home to be excellent for my mam's care. Staff are very good with mam. Nicely decorated and spotlessly clean. I am happy mam's in a nice home and so are family members.

Reply from Jayne Duck, Customer Services Administrator at Brierton Lodge Care Home

Thank you for your review. It is lovely to hear that you and your family are happy knowing that your mum is well cared for.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Henry B (Son of Resident) published on 1 September 2017 Submitted via Postal Card
Overall Experience

From the first day until Mam passed away she was very well looked after and treated with respect by all of the staff. I trusted all of the staff and knew Mam was being well taken care of 24/7. Mam was in various care homes before Brierton Lodge, but I feel they provided the best care with dignity. All of the staff were very friendly and helpful and kept me well informed on any aspect of Mam's care.

Reply from Jayne Duck, Customer Services Administrator at Brierton Lodge Care Home

I'm so sorry to hear of your loss. Please accept our condolences. Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Neil H (Son of Resident) published on 14 August 2017 Submitted via Postal Card
Overall Experience

All the staff are welcoming and very happy to help. They take the time to discuss how my mother has been and what a pleasure she is to take care of.

Reply from Jayne Duck, Customer Services Administrator at Brierton Lodge Care Home

Thank you for your review. It must be so nice to know that your mum is been well cared for and that you don't have to worry knowing that if anything was to change you would be informed and kept up to date with everything.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Joan B (Cousin of Resident) published on 31 March 2017 Submitted via Postal Card
Overall Experience
My cousin has been in the excellent care of Brierton Nursing Home for five years.
From her first day, she has been given the highest quality nursing care appropriate to her very complex needs.
She is always shown genuine compassion and care in her relationships and above all is treated with dignity at all times.
There is a positive ethos of calm within the building and all staff work to the highest standards.

Thank you.

Reply from Jamie, National Development Manager at Brierton Lodge Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K S (Relative of Resident) published on 27 March 2017 Submitted via Postal Card
Overall Experience

My relative has been a resident for about 5 years. During this time I have been very impressed with the care and attention given to the residents. As I visit as least once a week, I have seen just how good the staff are. Residents are treated with dignity and are not treated like children (I have seen this happen in other care homes).

Reply from Jamie, National Development Manager at Brierton Lodge Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ellis S (Grandson of Resident) published on 27 March 2017 Submitted via Postal Card
Overall Experience

The care my grandmother has been receiving since she relocated from another care home has been nothing short of exemplary. The staff are very attentive and have taken on board my grandmothers needs in a very professional manner. I have been very impressed with how Brierton Lodge operates in comparison to the previous facility my grandmother was transferred from. I would have no hesitation in recommending Brierton.

Reply from Jamie, National Development Manager at Brierton Lodge Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ann G (Daughter of Resident) published on 21 March 2017 Submitted via Postal Card
Overall Experience

My mother's care home closed down so she was moved into a home that wasn't suitable for her. She was then moved into Brierton Lodge in December last year after about 6 months in the previous home. Myself and my family are highly satisfied with the care she is now receiving the staff are very caring and treats my mother with the utmost respect. The food and accommodation are excellent. We are looking forward to the summer so we can take mother into the garden.

Reply from Tom Meyer, Customer Service Administrator at Brierton Lodge Care Home

Thank you for your review. We are glad to hear she has been able to find a place she can feel at home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kim F (Granddaughter of Resident) published on 21 March 2017 Submitted via Postal Card
Overall Experience

Warm and welcoming home. Clean and tidy. Staff friendly and treat all residents with dignity and respect.

Reply from Tom Meyer, Customer Service Administrator at Brierton Lodge Care Home

Thank you for your review. We're very appreciative of any feedback we receive. We're always glad to hear positive reviews of the staff in our homes.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Caitlin D (Great-granddaughter of Resident) published on 21 March 2017 Submitted via Postal Card
Overall Experience

Care home provides excellent service and care for residents and are welcoming to visitors. Home is very well kept.

Reply from Tom Meyer, Customer Service Administrator at Brierton Lodge Care Home

Thank you for your review. We're very appreciative of any feedback we receive.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jean B (Daughter of Resident) published on 19 March 2017 Submitted via Postal Card
Overall Experience

Home has lovely, welcoming atmosphere and always smells clean and fresh. Staff always friendly and helpful, nothing is too much trouble. The menu choice is extensive lots of fresh home cooked food, delicious.

Reply from Emily Wilson, Customer Service Administrator at Brierton Lodge Care Home

Thank you for your lovely feedback. Our duty is to make our residents feel at home, so I am pleased that the welcoming atmosphere reflects that. I will pass on your kind words to the home manager. Best wishes, The Bupa Customer Care Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C D (Great-granddaughter of Resident) published on 19 March 2017 Submitted via Postal Card
Overall Experience

Very nice home staff are extremely welcoming. The facilities are great. Home always smells amazing and clean. My nana was in a different home before and this one is 100 times better. I feel happy with the level of care my nana is receiving overall a lovely friendly place.

Reply from Emily Wilson, Customer Services Administrator at Brierton Lodge Care Home

Thank you for sharing such a lovely review with us, we really appreciate it. I am so pleased that you are happy with the environment of the home and that your Nana is receiving all of the care she needs. I will pass your kind words onto the home manager. Best wishes, The Bupa Customer Care Team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (18) & Events (0)

News
  • 18 Mar 2026

    Older members of the Hartlepool community are warmly invited to enjoy a free traditional Sunday roast at Brierton Lodge Care Home in Hartlepool. The care home is hosting a special...

  • 18 Mar 2026

    Older members of the Hartlepool community are warmly invited to enjoy a free traditional Sunday roast at Brierton Lodge Care Home in Hartlepool. The care home is hosting a special...

  • 18 Sep 2025

    HC-One’s Brierton Lodge Care Home in Hartlepool, Durham, have embraced the introduction of My Life TV and Aurora Cubes to create a more relaxing and engaging atmosphere for its residents....

Upcoming Events

There are no upcoming events for Brierton Lodge Care Home.

Awards / Recognitions (7)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Meet the Team (0)

There are no Team Members posted yet.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brierton Lodge Care Home to verify any information. View our terms and conditions. Brierton Lodge Care Home has an Enhanced Service -more info.