Brierton Lodge Care Home

Very nice home staff are extremely welcoming. The facilities are great. Home always smells amazing and clean. My nana was in a different home before and this one is 100 times better. I feel happy with the level of care my nana is receiving overall a lovely friendly place.

Absolutely brilliant place if ever I am in a situation where I need to go into care then please let it be here cannot fault the place or the staff very warm friendly staff nothing is to much very clean lovely atmosphere lot's of activities for the residents and guest's.

It's a pleasure to walk into the place.

I find Brierton Lodge Care Home to be well run with well-trained staff, the only negative is I believe like most care home they are understaffed, the carers and the nurses work very hard in some trying circumstances, I also believe the carers deserve a lot more money for the work that they do. Overall I think Brierton Lodge Care Home is the best care home for my mother-in-law.

Brierton Lodge is the best and well run care home for my mother. All the staff, carers and nurses are well trained. hard working and above all caring and supportive of residents and family in what can be very hard and trying circumstances.

Staff helpful and friendly. All equipment supplied to help with my mother's mobility issues (rota stand purchased and new seat cushion for wheelchair) which has helped her recovery. More activities during the day would help too.

Very good care. Friendly staff. Caring management. Lots of activities on offer. Lovely garden. Good choice of menu but Mam peg fed. Good nursing staff.

No problems with the care my mother is receiving, she has settled in well and appears happy and well looked after.

My mum aged 104 years has been a resident of Brierton Lodge for five years. During that time she has been extremely well cared for and always treated with dignity and respect. I can not speak highly enough of the staff who are always very caring to my mum and always helpful to myself. I would have no hesitation in recommending Brierton Lodge to anyone wanting a loving and safe environment for their loved ones.

Well cared for, happy environment, could not ask for better.

Staff at Brierton Lodge are friendly, professional and attentive. The rooms are clean and furnished to a high standard. My Mother-in-Law lost her speech as the result of a stroke, and the staff are able to understand her needs because they know her well and take the time to understand the non-verbal communication. We have visited at all times of the day and been made to feel welcome.

Staff are excellent ambassadors for the centre. Their professionalism, patience and caring are a credit to the home. No request is ever too much and the team always have/make time to chat and make residents feel comfortable. Rooms are clean, tidy and comfortable. Consideration is always made when meals are discussed. Support is given when required. It's always a pleasure to visit- my friend always appears comfortable and well cared for.

Wonderful calm home with happy carers often singing in corridors and meals are great. Plenty of one-to-one activity which my Mam prefers.

My mother currently suffers a condition which warrants peg feeding her, although she can eat small amounts of soft food. There isn't much variety in the way of food offered and quite often the residents who can consume food normally are served 1st, meaning that she sometimes misses out on poached fish such as salmon etc. and has to eat yoghurts or mashed potato instead. She is normally offered deserts or mash and gravy which can become monotonous. I would like to think she has the same choice in the first instance rather than at the end. Other than that, she is comfortable and happy and enjoys the company of nurses and carers.

I like the windows open during the day but like them closed each night. The carers know this and accommodate my needs to make me feel secure.

In general the care home is excellent but though my mother and other residents are well looked after they seem to be fed up of being put in front of the TV each day. My mother always says she is bored, so I think that something like a sing a long or even a game of bingo every now and then would lift their day.

Okay the time has arrived that you must surrender your loved one to a nursing home, it may be in the best interest of the patient but that does not make it any easier for you, what are your next steps?

A nursing home must be found, you worry about the standard of care, the accessibility, the cleanliness, the accommodation, all of which cannot be found out by the normal visit to the many varied sections of nursing homes available.

What questions should you ask, the carer to resident ratio, are there qualified staff present that specialise to your loved ones individual needs, are there activities to cater to help alleviate any boredom that could occur.

If you are fortunate to live in the north of England then look to a Bupa to run home in Hartlepool, then this will satisfy all your needs. The staff care and that is one of the most important aspects of ensuring your loved one is well looked after and happy.

Look to the awards posted to show that the home has been granted a high standard that is backed up from a leading care provider.

The home offers unrestricted access 24/7, has visiting pets welcome, enabling your loved ones to keep in touch. Additionally the home has regular visiting shows from pantomimes to singers, all arranged by a full time games organiser.

It is understandable that visiting can be distressing but when you find your loved one happy and integrated the personal stress is reduced.

My wife has been looked after now for over two years and has settled from the day she arrived from hospital saying "what a nice place this is".

Very happy with father's care. Also very good home manager and all the staff.