Warrior Park Care Home

Queens Street, Seaton Carew, Hartlepool TS25 1EZ
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9.1 90 Reviews
  • Warrior Park Care Home, Hartlepool
Warrior Park Care Home is located on the seafront in Seaton Carew and is convenient for shops, amenities, public transport and the A19. Elizabeth Way Shopping Centre is just one mile away.

This purpose built care home provides nursing and social care for the frail elderly and mentally infirm elderly.

Accommodation at Warrior Park is provided in single occupancy rooms, some of which are suitable for sharing.

Warrior Park features TV lounges and a quiet sitting room for relaxation. Separate dining rooms, where residents can socialise at meal times, are also available. Traditional home cooked meals are served with daily choices being available. Special diets can be catered for.

The home benefits from regular visits made by an experienced hair stylist and qualified chiropodist. Complementary therapies can also be arranged.

The home offers a selection of activities for residents.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 52 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1164 – £1191
  • Self-Funded Residential Dementia Care: £1287 – £1287
  • Self-Funded Nursing Care: £1164 – £1231
  • Self-Funded Nursing Dementia Care: £1164 – £1291
  • RESPITE Self-Funded Residential Care: £1280 – £1351
  • RESPITE Self-Funded Residential Dementia Care: £1280 – £1280
  • RESPITE Self-Funded Nursing Care: £1280 – £1351
  • RESPITE Self-Funded Nursing Dementia Care: £1280 – £1351

Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available. Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.

These prices are only a guideline, please contact Warrior Park Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Valerie Halas (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (52)

Warrior Park Care Home Reviews (90)

9.1

Warrior Park Care Home has a Review Score of 9.1 (9.089) out of 10, based on 7 reviews in the last 2 years.
Over all time Warrior Park Care Home has 90 reviews.

Overall Experience
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Date Published
  • 90
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  • 7
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Reviewer Connection to Warrior Park Care Home
  • 22
  • 12
  • 9
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  • 7
  • 4
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  • 2
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Total of 90, showing 21-40
Review from Tracey C (Daughter of Resident) published on 18 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would recommend Warrior Park to family and friends.
My mam has got on very well with the staff which is good news to us that she is happy being there.
Sometimes we have to ring to find out what is going on with my mam, however, they do let us know as well.
Reply from Olivia Shields, Marketing Assistant at Warrior Park Care Home

Thank you, Tracey, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.

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Review from Jim W (Son of Resident) published on 12 November 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
Generally very caring staff. Improved considerably under current manager after several changes of manager.
Reply from Olivia Shields, Marketing Assistant at Warrior Park Care Home

Thank you for sharing your recent experience with our home. We are pleased that it has been so positive. Take care.

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Review from K E (Son of Resident) published on 27 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mother has been a resident at this nursing home, she has adapted well to her new home and I have been pleased with all of the staff and the care she has received.
Reply from Olivia Shields, Marketing Assistant at Warrior Park Care Home

Thank you, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.

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Review from Kevin K (Mother of Resident) published on 19 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care, attention to detail and support given to my mother, have been first-class. The communication between myself, Mother, carers and the manager of the home has been faultless and most professional.
Reply from Olivia Shields, Marketing Assistant at Warrior Park Care Home

Thank you, Kevin, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Warrior Park Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Review from Sylvia F (Resident) published on 12 July 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I found your food excellent and your staff 10 out of 10. The bed is very comfortable overall very good. The rooms do need updating.
Reply from Ronnie Cavanagh, Marketing at Warrior Park Care Home

Thank you, Sylvia, for letting us know how we are doing at Warrior Park Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.

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Review from Norma M (Daughter of Resident) published on 28 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very happy with the care my mam receives, though like everywhere else, more staff would obviously be beneficial. Having said that, the staff that do look after my mam do it with care, affection and kindness. They also manage to throw in some humour and laughter during their very busy shifts - not easy
sometimes. Whenever I have cause or need to ask for something for my mam the staff provide it as soon as is possible but they never let her down which is so reassuring for us - her family as she is in their care when we are not there. Great rapport between staff and residents.
Reply from Ronnie Cavanagh, Marketing at Warrior Park Care Home

Thank you, Norma, for your comments about your recent experience at Warrior Park Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that you had a positive experience. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Review from Margaret A (Daughter of Resident) published on 26 October 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have been reading reviews, this website needs updating. There is no manager that stays long term, no activities coordinator. Apart from that staff are lovely but overworked which leaves me concerned about my mam.
Reply from Ronnie Cavanagh, Marketing at Warrior Park Care Home

Thank you, Margaret, for your comments about Warrior Park Care Home. We appreciate you taking the time to give feedback and letting us know how we are doing. We have acknowledged the concerns you have, and improvements you have suggested to better the home. If you would like to discuss any concerns directly, please reach out to us at the home. Thanks again

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Review from K H (Daughter of Resident) published on 23 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad seems happy with the service, although he is irritated by the loud buzzer. There must be a more efficient client-centred approach to alerting staff to patients requiring attention. The loud buzzer is so intrusive and very jarring. The staff are friendly and the room is clean.
Reply from Ronnie Cavanagh, Digital Marketing Executive at Warrior Park Care Home

Thank you for sharing your recent experience of Warrior Park Care Home. We really appreciate your feedback. Our residents’ wellbeing is our main priority and we appreciate your highlighting this point which we are happy to discuss further with you upon your next visit. We look forward to seeing you again. Take care!

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Review from Sheila T (Respite Resident) published on 14 November 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The resident likes the home.
The food especially breakfast is excellent.
Visitors need to be allowed to make refreshments tea, etc.
The staff are good.
Reply from Ronnie Cavanagh, Digital Marketing Executive at Warrior Park Care Home

Thank you, Sheila, for taking the time to let us know how we are doing at Warrior Park Care Home. Your feedback means a lot to us and we are glad to hear that your overall experience has been positive. Have a wonderful day.

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Review from M M (Wife of Resident) published on 24 October 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good. My husband was very well looked after, always kept clean and turned every two hours as he was bed-ridden.
He was helped with meals. I was always made welcome and informed of my husband's condition.
Good luck to the home, they deserve it. The staff also, they were brilliant.
Reply from Ronnie Cavanagh, Digital Marketing Executive at Warrior Park Care Home

Thank you for sharing your experience of Warrior Park Care Home. We really appreciate you taking the time to let us know how we did. Your praise and kind words inspire us to provide our residents with the best possible experiences, so it is rewarding to hear that you were so pleased with your husband's care. Take care!

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Review from P G (Son of Resident) published on 19 October 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since we live away, this is only a "snap shot" of my father's care experience.
Previously we have been able to take Dad out, but now with worsening weather, this is restricted.
We hear that he cannot get to activities, but other than that he is content.
His room is clean and Dad appears to be well
cared for.
The staff are helpful, considerate and passionate and aided my Dad's time in here.
Reply from Ronnie Cavanagh, Digital Marketing Executive at Warrior Park Care Home

Thank you for your comments about your recent experience at Warrior Park Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Review from Carol B (Wife of Resident) published on 16 October 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It's a very lovely care home. Could do with a bigger room. Resident does not like meals.
Reply from Ronnie Cavanagh, Digital Marketing Executive at Warrior Park Care Home

Thank you, Carol, we appreciate you taking the time to leave us this feedback about your recent experience at Warrior Park Care Home. Please don't hesitate to reach out if there's anything additional we can do. We look forward to your next visit. Take care!

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Review from Faye P (Granddaughter of Resident) published on 13 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great care. My grandma is so much happier and healthier. Thank you!
Reply from Ronnie Cavanagh, Digital Marketing Executive at Warrior Park Care Home

Thank you, Faye, for your comments about your recent experience at Warrior Park Care Home. Our residents’ well-being is our main priority and it is great to hear that you were so pleased with the quality of our care.

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Review from I F (Wife of Resident) published on 13 October 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our experience of this care home has been very good. My husband loves the food and is putting on weight. The attitude of the carers is excellent. They are helpful, caring and friendly.
Reply from Ronnie Cavanagh, Digital Marketing Executive at Warrior Park Care Home

Thank you for your comments about your recent experience at Warrior Park Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Review from Bryan O (Husband of Resident) published on 13 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife was admitted to Warrior Park Care Home, in early September 2017. We have nothing but high praise for the staff, they are very dedicated to their wards, helpful in non-care matters and willing to answer any questions.
Reply from Ronnie Cavanagh, Digital Marketing Executive at Warrior Park Care Home

Thank you, Bryan, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience with Warrior Park Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Review from Carole G (Daughter of Resident) published on 13 October 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The carers and staff are very approachable and helpful. The manager is sometimes hard to get in contact with. I am pleased with the level of nursing care but sometimes find the level of cleanliness of the room not good. Stains on the carpet etc.


Bedding needing changing. It would be nice to know

how often mams been changed - clothing bathed etc. So I'm not constantly asking staff and sounding like I'm nagging. Perhaps a diary entry - which I log down information for staff - which I could read and see I'm mams room.
Reply from Ronnie Cavanagh, Digital Marketing Executive at Warrior Park Care Home

Thank you, Carole, for your comments about your recent experience at Warrior Park Care Home. Our residents’ well-being is our main priority and it is great to hear that you were so pleased with the quality of our care. We're happy you found our staff to be so supportive during your experience here and welcome the opportunity to discuss your comments further. Please don't hesitate to reach out if there's anything additional we can do for you. We look forward to seeing you again soon.

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Review from Barbara A (Daughter of Resident) published on 21 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad seems happy here and likes all the staff. His room could be improved.
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Review from Margaret B (Wife of Resident) published on 16 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found this care home very nice, very helpful and very caring towards the residents.
Reply from Carl Duncker, Marketing Manager at Warrior Park Care Home

Thank you, Margaret, for your helpful feedback. We were delighted to hear about your positive experience at Warrior Park Care Home.

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Review from David Y (Son of Resident) published on 15 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mam has been in the home for 4 weeks and seems to be settling in slowly. Things seem to be okay.
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Review from Deborah B (Wife of Resident) published on 14 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When my husband was brought in as an emergency, we were both welcomed into the home, made sure my husband was comfortable and listened to what had to be done with his medications.
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Current Review Score: 9.1 (9.089)

Overview of Review Score

The Review Score of 9.1 (9.089) out of 10 for Warrior Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.4 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.716 for Warrior Park Care Home is calculated as follows: ( (61 Excellents x 5) + (17 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 81 Ratings = 4.716
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.373 Points relating to the number of positive Reviews for Warrior Park Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4. 7 Positive Reviews ÷ 10.4 = 0.673
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (1)

Val

Val Halas

Job Title: Home Manager Joined: 2021

I have been a qualified nurse since 1979, and after a long career, it is a privilege to work with the team and residents at Warrior Park Care Home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Warrior Park Care Home to verify any information. View our terms and conditions. Warrior Park Care Home has an Enhanced Service - more info.