






Located in Middlesbrough is a purpose-built 55 bedded facility offering nursing and residential care and care for people with physical disabilities, short-term respite and specialist end of life care.
At Tollesby Hall residents have a choice of lounge areas which feature comfortable and specially designed furnishings. Well-equipped bedrooms are bright, safe and comfortable.
Chefs at Tollesby Hall pride themselves on knowing the tastes of residents and preparing a choice of home cooked, fresh, nutritional meals and catering for any dietary and cultural needs.
Care Provided by Tollesby Hall Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 55 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Fees can be discussed with the home.
Contact Tollesby Hall Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Landona House Ltd
- Private Owned
Person in charge
- Ginita Dedman (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1991
- Last Refurbishment: 2019
- Number of floors: 2
Room Information
- Single Rooms (55)
- Single Rooms with ensuite Wet Room (32)
Visiting
- Visitors are welcome all day although as offer protected mealtimes. Relatives are welcome to stay with loved ones overnight if wished in final days
Parking
- Front and rear parking within the property, people also park in the lane outside the grounds
Tollesby Hall Care Home Reviews (134)
Tollesby Hall Care Home has a Review Score of 9.5 (9.534) out of 10, based on 26 reviews in the last 2 years.
Over all time Tollesby Hall Care Home has 134 reviews.
My mother was in the nursing home following hospital discharge. Nursing care was pro-active, and they organised pain relief, which had not been achieved whilst in hospital. Care staff were attentive and spent time talking and getting to know my mum. All staff were very supportive to myself and my family at the end of my mums life, and mum felt safe and secure within the home environment.
My mum spent the last 8 weeks of her life in Tollesby Hall. Staff responded to her needs in a timely manner and she was able to access pain control quickly which had not been her experience in hospital. Staff were friendly and caring. My mum engaged in humour with carers and told us she felt safe and secure. I and my family felt supported my by both nursing staff and all the carers.
Their approach to care extended to the loved ones of the residents, being on first name terms with the regular visitors, and the visitors themselves feeling completely at ease when needed to chat to any of the staff. It was very apparent to me that both the nurses and the manager have an open-door policy for all and nothing is too much trouble. I witnessed staff regularly going to extra mile for the residents, accommodating their preferences and personal needs as a matter of course.
I would have no hesitation in recommending Tollesby hall to friends and relatives.
I have been coming to stay at Tollesby Hall for regular respite breaks for over 2 years. The kindness shown to me is exceptional. The staff dispel any nerves of coming into a home quickly. The home is comfortable and they have a range of activities to keep us busy. The food is lovely and they serve a wide variety of dishes. I always look forward to my cooked breakfast. I always recommend Tollesby Hall to people I know.
Having arrived from hospital, Dad was treated with respect from the start. The health carer who looked after dad was always cheerful, pleasant and encouraging. They made sure that when the family were visiting all our needs were met, even offering the opportunity to have meals with Dad which was very special to us. Dad was always clean and smartly dressed with his laundry sorted quickly and efficiently. The whole team were wonderful and led by a caring management team who brought a personal touch to our experience. Right up until and after Dad's passing they were faultless and I would highly recommend anyone trusting the care of a loved one to this team.
My father was moved from a care home in Middlesbrough to Tollesby Hall Nursing Home after a brief spell in hospital as he needed nursing care. The staff are very friendly and welcoming and the care and attention paid to my father was excellent. We were happy to leave him in their care knowing that he was in very safe hands. They not only look after the patients but the visitors too, we were invited to make tea or coffee in the conservatory whenever we wanted and everything was provided. The staffing levels per patient ratio is very good, the staff always introduced themselves and kept the family fully informed on my fathers condition. Excellent all round.
Mam couldn't have been in a better place and she appreciated the help and support that was invaluable to her which gave us great peace of kind. Mam said of the staff "they are kindness itself." and an one occasion she said to a carer "I used to have two daughters, not I've got lots of you.".
From the superb management, superb care and to superb and thoughtful meals, the service they have given has been greatly valued by myself and my family.
I have felt totally confident and reassured that my mam was afforded the best possible care with up to her passing away - surrounded by her family and lovely staff.
Thank you.
My step-mum was transferred to the care home for end of life care. The home, management, nursing and caring staff were all friendly, caring, professional and made my step-mum and all our family feel at ease and cared for. I would recommend to anyone. End of life care was exceptional. I can't thank them enough.
Mum came for respite at Tollesby as her health deteriorated so much that as a family we felt unable to care for her with her myriad of problems. The care home was recommended to me by two friends who had/have been delighted with the care their husbands had/have received. The greatest compliment I could give would be to say that the ethos here is to put the residents welfare and care as the most important aspect, every single member of staff have the most wonderful caring attitude. A huge thank you to one and all for your work. Long may it continue!
I have recently lost my mum who died in Tollesby Care Home. She had been a resident for 13 years. She was their longest serving resident when she passed away. During her stay she was very well cared for. The staff were all excellent, taking time with my mum when she needed them and also with myself. She had good days and bad days healthwise, but the staff were always caring and understanding. My mum thought the world of them all. I would highly recommend Tollesby Care Home to anyone who was considering nursing or residential care for a family member.
Mum had trouble eating and it was hard to find food she liked but whatever she asked for was made/cooked for her at any time of the day or night, again nothing was too much trouble.
I was in England from March until I returned to Australia in early May and felt relieved and at peace knowing Mum was in good hands, while at home the manager sent me regular email updates about Mum and I could ring her any time if I had any questions or just wanted to chat about Mum. When Mum became very ill, the Manager made the decision to transfer her from the residential level to the nursing level so she would be closer to the nurses and they could keep a close eye on her, which I was grateful for. I returned to England in July and spent most of my time at the Hall with Mum, my brother and step sister spent a lot of time with Mum at the Hall between April and August and we were all impressed and could not find fault with her care and treatment.
Mum had her birthday at the Hall and they put a really nice spread on.
I was with Mum when she passed away in the early hours of the morning and I could not have asked for better support and help than I received from the staff at that time.
When it was time to find a home for Mum I visited six different ones and decided on Tollesby Hall, all the family are glad I did.
The care staff are lovely and always happy to help. My granny enjoys living at Tollesby and has many friends. Staff like to offer my granny assistance with the things she likes, for example having her lipstick and her hair done with a squirt of her perfume everyday.
Marvellous caring team looked after the whole family. Mother was here for three months until her death. She couldn't have been anywhere better.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 October 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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Awards / Recognitions (0)
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Accreditations
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Meet the Team (1)

My name is Ginita, I am married with three children and 10 grandchildren. I started my care journey as a carer in a small home of 10 residents with learning disabilities for twelve years before deciding to become a nurse. I studied at Teesside University at the age of 42 and qualified as an adult nurse in 2017 with a first-class with honours.
I started my nursing career in James Cook Hospital, but knew that my passion was within the community. I have worked in care homes since 2018 and have enjoyed my journey since, learning new skills and mentoring newly qualified nurses.
I started at Tollesby Hall in January 2021, and I have progressed from nurse to lead nurse, then to clinical lead. I was then promoted to Care Home Manager in August 2025.
I am passionate about nursing and like to feel I make a difference to residents' and families lives.
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