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Tollesby Hall Care Home

1 Slip Inn Bank, Ladgate Lane, Middlesbrough, Cleveland & Teesside TS8 9EJ
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Tollesby Hall Care Home, Middlesbrough
Tollesby Hall Care Home, Middlesbrough
Tollesby Hall Care Home, Middlesbrough

Located in Middlesbrough is a purpose-built 55 bedded facility offering nursing and residential care and care for people with physical disabilities, short-term respite and specialist end of life care.

At Tollesby Hall residents have a choice of lounge areas which feature comfortable and specially designed furnishings. Well-equipped bedrooms are bright, safe and comfortable.

Chefs at Tollesby Hall pride themselves on knowing the tastes of residents and preparing a choice of home cooked, fresh, nutritional meals and catering for any dietary and cultural needs.

Care Provided by Tollesby Hall Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Fees can be discussed with the home.

Contact Tollesby Hall Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Ginita Dedman (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1991
  • Last Refurbishment: 2019
  • Number of floors: 2

Room Information

  • Single Rooms (55)
  • Single Rooms with ensuite Wet Room (32)

Visiting

  • Visitors are welcome all day although as offer protected mealtimes. Relatives are welcome to stay with loved ones overnight if wished in final days

Parking

  • Front and rear parking within the property, people also park in the lane outside the grounds

Tollesby Hall Care Home Reviews (134)

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9.5

Tollesby Hall Care Home has a Review Score of 9.5 (9.534) out of 10, based on 26 reviews in the last 2 years. Over all time Tollesby Hall Care Home has 134 reviews.

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Showing 134 reviews matching selected criteria
Review from Frances J (Daughter of Resident) published on 20 October 2021 Submitted via Website
Overall Experience

The staff at the home are amazing they give my dad so much love and care, which helps our family at this very difficult time. Nothing is ever a problem, they go out of their way to meet our needs! Thank you all.

Reply from Radhika Sisodia, Owner at Tollesby Hall Care Home

Thank you so much for all your support, this means a lot to our staff.

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Review from J W (Respite Resident) published on 23 August 2021 Submitted via Postal Card
Overall Experience

I was in Tollesby Hall Care Home for thirteen months pre and post-surgery and was treated with kindness and dignity for all the time. Choice of food was two choices - lunch and tea. Variable in quality. The cleaners really put themselves out to maintain cleanliness and were most helpful. Unfortunately, the covid virus curtailed activities, since strict rules were observed to avoid the infection. Visiting was extremely restricted unless a patient was 'end-of-life' and then there were special visiting measures in place. Laundry was washed, ironed and returned the next day.

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Review from Vanessa P (Daughter of Resident) published on 16 July 2021 Submitted via Postal Card
Overall Experience

Very caring and considerate. Person-centred. Thank you for looking after Dad and us.

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Review from Gill W (Daughter of Resident) published on 8 July 2021 Submitted via Postal Card
Overall Experience

I cannot speak highly enough of the staff at Tollesby Hall. My mum has dementia and the care she receives is second to none. Each and every member of staff shows her patience, understanding and compassion. I felt anxious about transition to a care home, but the staff have settled her quickly and it has given me great peace of mind knowing that she is so well cared for. CQC report rating for caring is outstanding and my rating is outstanding ... and above!

Reply from Radhika Sisodia, Director at Tollesby Hall Care Home

Thank you so much for your kindness and support. We strive to do our best with our residents who are part of the Tollesby Hall Family.

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Review from S A (Daughter of Resident) published on 21 June 2021 Submitted via Postal Card
Overall Experience

My mother was a resident for four years and received the best of care. She had Alzheimer's and was treated with dignity and respect. I was very happy with the care provided.

Reply from Radhika Sisodia, Owner at Tollesby Hall Care Home

Thank you so much for your lovely words. It means a lot to us.

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Review from William R (Partner of Resident) published on 16 June 2021 Submitted via Postal Card
Overall Experience

I am so happy with the care that my partner is receiving in the care home. I am very worried about my partner's situation but the way she is looked after by the wonderful staff pleases me so much.

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Review from Pauline C (Partner of Resident) published on 12 May 2021 Submitted via Postal Card
Overall Experience

The staff were all lovely, caring, polite and very hardworking.

Reply from Radhika Sisodia, Owner at Tollesby Hall Care Home

Thank you so much for your kindness. We will try our best to support you and nurse you back to great health.

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Review from E S (Resident / Service User) published on 12 May 2021 Submitted via Postal Card
Overall Experience
I feel very safe and well looked after whilst in the home for rehabilitation after a fall when I fractured my femur.

All staff and management were wonderful with me.

Reply from Radhika Sisodia, Owner at Tollesby Hall Care Home

Thank you for your lovely comments. We will try our best to make your stay comfortable and help you rehabilitate.

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Review from Elizabeth H (Niece of Resident) published on 18 March 2021 Submitted via Website
Overall Experience
We fell on our feet when our Auntie was accepted at Tollesby Hall at very short notice during the first Covid lockdown. Although we were unable to go into the home until the later stage of her life, the home felt ‘right’.
Our Auntie was very happy at Tollesby Hall, and the care she received was everything we could have asked for.

In the last week of her life, we were allowed to visit - she was kept comfortable, had a clean nightdress on each day, and the staff showed great care and helped make sure she had a dignified departure. We cannot speak too highly about her care, and our thanks go to all of the staff who looked after her.

Reply from Radhika Sisodia, Owner at Tollesby Hall Care Home

Thank you so much for your kindness and support. We strive to have gold standards on our end of life care. We will pass this message to the staff as it will help them. Thank you so much.

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Review from Diane H (Daughter of Resident) published on 19 February 2021 Submitted via Website
Overall Experience

Thank you for the care and attention given to her over the last five years. The smiler (your name), for her that speaks volumes. Even painting her nails, I know my mam would have loved that. RIP 06/02/2021.

Reply from Radhika Sisodia, Director at Tollesby Hall Care Home

Thank you so much, Diane. We really appreciate the support and kindness.

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Review from Jan A (Daughter of Resident) published on 19 January 2021 Submitted via Website
Overall Experience

The quality of care received from the carers is exceptional. They were always very attentive to Mum and carried out our requests when we had complaints. They went out of their way to continue to check the laundry when we complained, as Mum, on many occasions was being dressed in other residents clothes, which to us wasn't at all acceptable. They also look into account our requests that the meals she was given were what she liked to eat as Mum never ate red meat. When she rejected a meal, it would be because she would never have eaten it at home. Thank you very much for the caring staff who did support her.

Reply from Radhika Sisodia, Owner at Tollesby Hall Care Home

Thank you Jan, we do take into account residents needs and any information from families helps with care of their loved ones. We continue to care, support and keep our lovely residents safe, happy and healthy.

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Review from Olwyn O (Wife of Resident) published on 25 November 2020 Submitted via Postal Card
Overall Experience

The care and attention my husband received was first class. I cannot praise them enough. I would have no problem recommending this home to anyone. Thank you so much for everything you have done.

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Review from Julie T (Daughter of Resident) published on 22 October 2020 Submitted via Postal Card
Overall Experience

My mother was only at Tollesby Hall Care Home for 5 days before she passed away. The staff were amazing. They could not do enough for Mam. Kind, compassionate, caring and considerate. The chef tried to tempt Mam and made anything she mentioned. Every member of staff was always on hand to help, whatever we asked for. We were so pleased Mam spent her last days within their circle of love and care.

Reply from Radhika Sisodia, Owner at Tollesby Hall Care Home

Thank you so much, Julie. We really appreciate your kindness and support. We would treat everyone as our family. Come and see us when you can.

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Review from Richard B (Husband of Resident) published on 10 September 2020 Submitted via Postal Card
Overall Experience

I can't thank staff enough, I praise them every day they are fantastic. Nothing is too much for them. I have always thanked them. They are the best, I cannot thank them enough. They are the best.

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Review from J Q (Daughter of Resident) published on 22 July 2020 Submitted via Postal Card
Overall Experience

My dad was very well cared for, everyone genuinely cared for Dads needs, wellbeing and happiness, and also for his family members. The staff were very welcoming and very supportive, always expressing an interest in how we were doing, "we are here for you too".

Reply from Radhika Sisodia, Owner at Tollesby Hall Care Home

Thank you so so much for your kindness and support. All residents and their families are special to us.

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Review from Andrew D (Nephew of Resident) published on 17 July 2020 Submitted via Website
Overall Experience

Sadly due to the Coronavirus situation, my uncle was transferred to Tollesby Hall from the hospital and he passed away without us being able to visit. It was a sad and difficult time. However, all the staff at the care home were kind, caring and professional. We believe that my uncle was very comfortable and thought his room was lovely. We as a family are so grateful that he was cared for in his last few weeks and made comfortable. Obviously we are unable to comment regarding the food, drink, facilities, etc. due to the COVID pandemic we were unable to visit, but I did walk around the outside grounds which were very impressive. The staff at the care home all do an amazing job but have been through a difficult time of late but still continued to give 100% care. I would recommend Tollesby Hall to family/friends and would rate it as Excellent. Well done to the manager, and all her wonderful staff.

Reply from Radhika Sisodia, Owner at Tollesby Hall Care Home

Thank you so much for your kindness and support. We have been working hard to give all our residents the best care and compassion.

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Review from Sue R (Daughter of Resident) published on 16 July 2020 Submitted via Postal Card
Overall Experience

Tollesby Hall is an incredible home, each and every member of staff is so very caring, thoughtful and professional. The care our dad received was impeccable and responsive to all our dad's needs and wishes, along with our family. In unprecedented circumstances, my family and I can never thank you all enough for the care and support you gave to our dad and our family. We are here for you all too! Thank you.

Reply from Radhika Sisodia, Owner at Tollesby Hall Care Home

Thank you so so much for kind words and support you give us.

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Review from Leila J (Daughter of Resident) published on 6 July 2020 Submitted via Website
Overall Experience

From the moment I took my dad to Tollesby Hall, I felt reassured that he would be cared for by genuinely kind and compassionate people. He received 24/7 care which gave my dad and myself great comfort. He received excellent medical care from the nurses and the carers were wonderful and so attentive. They managed the stressful time during lockdown so well and always made me feel welcome as a visitor. I cannot thank them enough for their professional and caring work.

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Review from Sylvia L (Daughter of Resident) published on 1 May 2020 Submitted via Website
Overall Experience
My mother was transferred to Tollesby Hall from hospital after breaking her wrist at home, whilst also suffering from dementia. The staff went above and beyond caring for her, on the ball when mam was in pain and when her arm swelled with the cast. Also, correspondence via phone to me was immediate. Nothing was a problem for the staff, the food was excellent.

We as a family more than appreciated the work and the professionalism this dedicated staff did for their Family in care.

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Review from Karen (Daughter of Resident) published on 1 May 2020 Submitted via Website
Overall Experience
Sadly due to the Coronavirus situation, my mum was transferred to Tollesby Hall from the hospital and her life ended without us ever being able to visit her. It was possibly the worst-case scenario any family have to endure. However if you ever need to put your loved ones in the hands of truly wonderful, caring professionals, please place them in the care of Tollesby Hall. They were with us every step of the way, standing in almost like a family to make sure mum’s last days were the best they could be, which gave us some inner peace. The 'nothing is too much trouble’ attitude that is probably above and beyond the call of duty made the heartbreak bearable, and for that, I will be eternally grateful.

Please note there are one or two elements I can’t really comment on eg food/drink as obviously I wasn’t there, but based on feelings from my mum on all areas, I can give true feedback on, I have given excellent as a rating.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 October 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Meet the Team (1)

Ginita Dedman
Ginita DedmanJob Title:Home ManagerJoined: 2021

My name is Ginita, I am married with three children and 10 grandchildren. I started my care journey as a carer in a small home of 10 residents with learning disabilities for twelve years before deciding to become a nurse. I studied at Teesside University at the age of 42 and qualified as an adult nurse in 2017 with a first-class with honours.

I started my nursing career in James Cook Hospital, but knew that my passion was within the community. I have worked in care homes since 2018 and have enjoyed my journey since, learning new skills and mentoring newly qualified nurses.

I started at Tollesby Hall in January 2021, and I have progressed from nurse to lead nurse, then to clinical lead. I was then promoted to Care Home Manager in August 2025.

I am passionate about nursing and like to feel I make a difference to residents' and families lives.

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