Beaconsfield Court Care Home, Barnard Castle, Durham
Beaconsfield Court Care Home, Barnard Castle, Durham
Beaconsfield Court Care Home, Barnard Castle, Durham

Located in Barnard Castle in County Durham, Beaconsfield Court Care Home is a purpose built property offering residential care to people living in Beaconsfield area.

Beaconsfield Court also provides end of life care, respite care and supported care for individuals aged over 40 with physical disabilities. Residents have a choice of lounge areas which feature comfortable and specially designed furnishings. The home has a range of comfortable and well-equipped bedrooms.

Beaconsfield Court chefs pride themselves on knowing the tastes of Residents and preparing a choice of home cooked, fresh, nutritional meals and catering for any dietary and cultural needs.

At HC-One, experienced home managers and members of staff ensure kindness is at the heart of everything they do.

Group: HC-One

Person in charge: Anne Johnson (Manager)

Local Authority / Social Services: Durham County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 32 Service Users

Registered Care Categories*: Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Hearing Impairment • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 32

Rooms with ensuite WC: 22

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Beaconsfield Court Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 31 Oct 2017

Please contact us for information regarding our bed availability

Reviews

9.6 Beaconsfield Court Care Home has a Review Score of 9.6 (9.589)

The Review Score of 9.6 (maximum of 10) for Beaconsfield Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 31 Reviews over all time. This Average Rating is also the rating value for Beaconsfield Court Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 20 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.589 for Beaconsfield Court Care Home is calculated as follows: ( (233 Excellents x 5) + (107 Goods x 4) + (19 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 360 Ratings = 4.589

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Beaconsfield Court Care Home is based on 20 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 6.4 positive Reviews (32 registered maximum number of service users ÷ 5). 20 Reviews ÷ 6.4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    21
  • Good
    10
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Beaconsfield Court Care Home?

  • Extremely LIKELY
    24
  • Likely
    7
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Beaconsfield Court Care Home

  • Resident / Service User
    9
  • Friend of Resident/Service User
    7
  • Daughter of Resident/Service User
    4
  • Husband of Resident/Service User
    3
  • Cousin of Resident/Service User
    2
  • more

Staff are brilliant, very engaging with residents, very caring. Home spotless and facilities and modern and ran. would be happy to place family members in this home

How likely would you be to recommend Beaconsfield Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

My cousin is extremely well looked after here. Having an ensuite gives my cousin the extra comfort she needs.

How likely would you be to recommend Beaconsfield Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

Very caring and clean.

How likely would you be to recommend Beaconsfield Court Care Home? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Satisfactory

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

I am very happy with the home and I get on very well with the staff and residents. I like my room very much and can see exactly what is going on around me. The food is good, cleanliness is very good. I feel cared for by the staff and I enjoy the trips out on the minibus. There is also entertainment and activities on offer.

How likely would you be to recommend Beaconsfield Court Care Home? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

Good food, staff are good. It's lovely.

How likely would you be to recommend Beaconsfield Court Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

We definitely picked the best care home for cleanliness, smells fresh, is regularly updated is pleasant to be in. Entertainment regularly, trips out, always offered a drink. The staff are all caring, keep you updated on my mum and she was happy and well cared for. Outstanding care home.
Thank you mostly to the staff from the top to the lovely cleaners, laundry girls and chefs.

How likely would you be to recommend Beaconsfield Court Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My father was in Beaconsfield Court for a short time. We found the place very clean and the staff extremely helpful and professional.

How likely would you be to recommend Beaconsfield Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Care home had an open day on Friday. The home looked lovely and all staff were very helpful and friendly.
My friend is very well cared for and she loves all the staff.

How likely would you be to recommend Beaconsfield Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Home and services good, care for me excellent. Wonderful cook, marvellous salads.

How likely would you be to recommend Beaconsfield Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lovely friendly staff that treat all residents with respect and care for them like family.

How likely would you be to recommend Beaconsfield Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father was in Beaconsfield Court from late Jan/early Feb to 25th May 2017. He passed away on 25th May 2017. His care was excellent. The staff were efficient and very competent but most importantly they were very caring and made father feel very welcome and at home. As a family, we were very happy knowing that father was being well cared for. The team were also always available to talk face to face or over the phone. Finally, father's final days and hours were very dignified and the family felt very well cared for. We would recommend the home to anyone who asked our opinion. Well done and thank you.

How likely would you be to recommend Beaconsfield Court Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I visit my friend on a regular basis and every time I visit the home is clean and the staff are lovely. I always have a coffee from the new coffee shop which is a very welcome addition. Beautiful home.

How likely would you be to recommend Beaconsfield Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

What a lovely friendly home. The care my relative got was excellent. Beautiful home. Very caring staff during a very difficult period of our lives. I cannot thank them enough.

How likely would you be to recommend Beaconsfield Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Enjoy visiting my friend here as made to feel very welcome, friendly home. Refurbishment is really nice. Staff very friendly. Coffee shop very welcoming.

How likely would you be to recommend Beaconsfield Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A gentle, caring approach to a difficult task by pleasant staff and management who are always attentive and welcoming to visitors and visiting medical personnel. Endless patience, feeding, and assisting the people in their care. The premises are modern and very well kept, cleaning and tidiness are being constantly attended to. The premises are kept at the correct temperature and where individuals are bedridden, they are monitored for the correct amount covering and shaded from constant direct sunlight as required. Access is good and visitors sign in and out and admin staff attend to visitors keeping relatives updated on the progress of any ailments.

How likely would you be to recommend Beaconsfield Court Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

The staff are friendly and helpful. Décor very pleasing in the home and the garden looks better.

How likely would you be to recommend Beaconsfield Court Care Home? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Satisfactory

Cleanliness: Excellent

Treated with Dignity: Good

Staff: Good

Activities: Poor

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Good

My friend said he has plenty of space in his room - when I asked if he thought the Beaconsfield was good value for money he said yes.
When asked if he had anything else to say about living here, my friend stated no.

How likely would you be to recommend Beaconsfield Court Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

I visit the care home on a regular basis and find the staff helpful and caring. It takes a special kind of person to care for the elderly and I feel The Beaconsfield Court Care Home has a lot of staff with this ability.

How likely would you be to recommend Beaconsfield Court Care Home? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

Great - looked after Father for three years. Always there for help, care and support in the last week of life. Thank you.

How likely would you be to recommend Beaconsfield Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The Beaconsfield Court Care Home has been recently refurbished and is lovely. The staff are all very pleasant and helpful. I would recommend this home to anyone.

How likely would you be to recommend Beaconsfield Court Care Home? Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

As a home I feel comfortable. I feel reassured with the nurse call system, it is always answered well. everybody is cheerful and helpful. The home is very clean, the laundry is terrific.

How likely would you be to recommend Beaconsfield Court Care Home? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Bedrooms a little small for people using electric wheelchairs. The rooms were clean and tidy. Care overall was very good although help with showers and baths was a little wanting. The food was very good. Entertainment very good. Staff were very pleasant and helpful. Overall very good.

How likely would you be to recommend Beaconsfield Court Care Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Good

HC-One, Careline Team at Beaconsfield Court Care Home responded to this review on 27 Oct 2016:

Thank you for taking the time to complete a review. We really value the feedback provided by those who use our services.
At Beaconsfield Court we have rooms in various sizes; residents are able to choose their room from those available at the time of admission. Residents staying for respite care are accommodated in the available vacant rooms.
Residents needs and preferences are discussed at the pre-admission assessment to ensure we can meet the individual's care requirements. We offer baths / showers at various times throughout the day to respect the resident’s choice and preferences.

I was visiting my friend of over 20 years and your home was so so welcoming. Your staff made me feel very welcome and my friend looks so cared for and looked after. It was so much for his wife to cope with and we all know he is now in a better place for his disability.

How likely would you be to recommend Beaconsfield Court Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I am satisfied with the care my wife is receiving at present!

How likely would you be to recommend Beaconsfield Court Care Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Satisfactory

Facilities: Excellent

Care / Support: Satisfactory

Cleanliness: Excellent

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Excellent

My wife lives here and I am very pleased with the care she is given.

How likely would you be to recommend Beaconsfield Court Care Home? Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Fantastic atmosphere, scrabble and skittles were being played while I was there. Staff were very polite and very friendly.

How likely would you be to recommend Beaconsfield Court Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Lovely staff, lovely home, just lovely.

How likely would you be to recommend Beaconsfield Court Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My cousin has had a lovely stay here and the staff and other residents are just great. Food is always very tasty and in always offered something to eat or drink when I visit. Staff are very happy and helpful.

How likely would you be to recommend Beaconsfield Court Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My mother was a resident of the above care home for approx 4 1/2 years. (Died end of March) During this period her care was very good, her room was always clean and tidy. The food was excellent, plenty of variety. Entertainment was good, trips out in the minibus and many live entertainers. All the staff were caring and supportive. Security arrangements were very good.

How likely would you be to recommend Beaconsfield Court Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I have settled in well. The staff are lovely and treat me with respect. The meals are nice, I don't like gravy and the staff make sure my meal does not have it on. Overall everything is excellent.

How likely would you be to recommend Beaconsfield Court Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

The care is good, I enjoy the activities, meals are lovely - good choice. I am happy here.

How likely would you be to recommend Beaconsfield Court Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

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Awards / Recognitions

April 2017

Top 20 Large Care Home Groups 2017

Recipient: HC-One

Date: Saturday 01 Apr 2017

more details

February 2016

Top 20 Large Care Home Groups 2016

Recipient: HC-One

Date: Monday 15 Feb 2016

more details

Job Vacancies

Staff Profiles

Anne

Anne Johnson

Job Title: Home Manager

Description:

I believe kindness means treating people with dignity and respect, in a way that you would want to be treated yourself.

Anne is a Registered Nurse with more than 25 years’ experience in providing care and support for older people to enrich their lives. She is a knowledgeable and committed leader who is passionate about delivering the highest standards in care and quality of life for Residents.

Anne joined Beaconsfield Court as Home Manager because she shares the company’s vision in aiming to provide the kindest care for each and every Resident.

She uses her experience to motivate her team to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.

She also works hard to arrange events and activities with nearby schools and churches and is always keen to include the local community in life at Beaconsfield Court.

When asked what she enjoys most about her role, Anne said:

“Definitely the people; getting to know Residents and their relatives enables me to ensure we provide them with the best possible care and support.”

Outside of work, Anne enjoys travelling abroad and discovering the rich and diverse cultures of other countries.

If you would like to find out more information about Beaconsfield Court, Anne has an ‘Open Door Policy’ and would be pleased to welcome you for an informal chat.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Beaconsfield Court Care Home