






Bowburn Care Home, formally Morgan House in the former Durham mining village of Bowburn, is a new purpose-built care home for older people.
There are easy road links to nearby Durham city centre.
The care home, which specialises in residential and dementia care, has four units named after the coal seams well known in the village - Hutton, Brockwell, Low Main and Henderson.
Each 17-bedded unit has its own lounges, dining...
Care Provided by Bowburn Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
We do not charge top up fees,
The price(s) shown are provided by the care home. Contact Bowburn Care Centre for full pricing details and T&Cs.
Contact Bowburn Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- St Philips Care Group
- Private Owned
Person in charge
- Pauline Melville(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 40+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1990
- Last Refurbishment: 2018
- Number of floors: 2
Room Information
- Single Rooms (75)
- Single Rooms with ensuite Wet Room (75)
Visiting
- No visiting restriction in the home
Parking
- The home have parking
Bowburn Care Centre Reviews (71)
Bowburn Care Centre has a Review Score of 9.6 (9.635) out of 10, based on 23 reviews in the last 2 years.
Over all time Bowburn Care Centre has 71 reviews.
Since my Granda has moved into Bowburn care home, he has thrived and is defintely a lot less confused. Staff are lovely, he is well cared for and above all safe and knowing he is well looked after make us as a family feel so much better.
Thank you, Caroline, for your lovely review. The team at Bowburn strives to provide the best care, love, and commitment to all residents. Its truly wonderful to have your grandad back with us.
Mum was registered blind and had vertually no short term memory. That didn't stop the staff getting her involved in baking, flower aranging, bingo and her favourite, 'movement to music'. She never remembered what she'd done that afternoon, but social media often showed her having fun or showing off her new hair do!
I can't thank the staff and management enough for their care and support.
All residents become part of the St Philips Bowburn family from the moment they come through the door. The staff work hard to support residents in settling in and feeling like part of the family.
Need more food options & more 1-2-1 movement sessions
Staff have been very supportive however feel the food could be more varied.
Staff are always helpful when approached, answering questions to ease any concerns.
Residents appear clean and well dressed and have their needs well cared for. My father is happy and speak very highly of staff members who take time to have meaningful conversations and lots of positive interactions with him. The staff keep us up to date with information and also about his daily activities. The manager shows full commitment in her role and goes above beyond to ensure residents are safe, happy and valued.
Thank you for your lovely comments we also do miss your dad and we cant wait for him to visit us all when he is able
All the staff are kind, helpful, nothing is too much trouble. They treat you with dignity and respect and have a joke with you. The room is a good size, bright.
Thank you Honor for your lovely comments, I will ensure staff are a ware of these comments
Truthfully it is nice, everyone is well looked after, if anyone asks I would recommend this care home. My husband is well looked after and patience is amazing.
Thankyou for the lovely review staff work very hard to ensure all resident and family are happy and well supported
I can not recommend or praise this care home highly enough. I know my mam is looked after to the highest standards & she feels safe & respected. It is like having another family, everyone from the top down is amazing & most definitely in the right job. Which gives us peace of mind.
thank you for your feed back and we are proud of bowburn and what we done in the home all staff work hard to achieve the home from home feeling at we are give
I would highly recommend Bowburn Care Home. The staff are very caring and cannot do enough. Nothing is too much trouble to them.
Thank you for your lovely comments, our staff work hard to ensure that every one feels like it's home from home and l am proud to be part of team Bowburn and the work that staff carry out here to meet all needs of all residents and family's, as your also part of your extended family
I would have no hesitation recommending this home to other potential clients
Thank you for your lovely comments, our staff work hard to ensure that every one feels like it's home from home and l am proud to be part of team Bowburn and the work that staff carry out here to meet all needs of all residents and family's, as your also part of your extended family, And Tom we enjoy all the banter that you bring with you daily.
Mam has only been a resident here for a short while, but the care and support she recieves from the staff is second to none. Staff go above and beyond for there residents. Mam loves the variety of activitie available. Would recommend to anyone looking for care.
Thank you for your lovely comments, our staff work hard to ensure that every one feels like it's home from home and l am proud to be part of team Bowburn and the work that staff carry out here to meet all needs of all residents and family's, as your also part of your extended family
This care home is beautiful. The residents are amazingly looked after, they get looked after better than I do honestly. The food is great! The activites are incredible especially making them smile and so happy. Thank you to everyone days and night carers, chefs, cleaners absolutely everyone!!
Thank you so much for the comments my team work very hard to ensure we give the best we can at all time.
Sometimes the staff can be a little stretched, meaning some things with hygeine, clothing ect can go unnoticed and buzzers are sounding a while before being answered. Despite that the residents are happy, well fed, bathed regular and treated as individuals. I wouldn't hesitate to place another family member in there if needed.
Samantha it has given us a lot of pleasure looking after your loved one from first ever meeting them as a respite then to have the pleasure of looking after them full time. You are right in staff they work very hard to ensure all are well looked after and loved as if your loved ones are our own family
I wish to say that having experienced 2 previous homes, Bowburn comes top of the list in all aspects of what is required and expected of a care homes suitability. For my wife who is bedbound after suffering a stroke.
Thank you, we enjoy your company and its our pleasure to look after you lovely wife.
My mother is currently being currently a resident in Bowburn suffering from vascular dementia, from my very first visit the staff have always made me feel at ease and welcomed us and have gone out of their way to make our visits as comfortable as possible. We do not live local to Bowburn and the fact that you can just turn up anytime of any day has helped planning visits so much easier. i cannot speak highly enough of the staff and the home i really cant, as a family my two brothers and i have said that our mam could not be in a better home.The warmth shown to us by the staff really has touched us and Mam is always happy and you can just see she is well looked after and as happy as she can be which means so much to help what is a difficult situation for us all. I would recommend Bowburn to anybody and in my opinion it is of the highest standard along with the most caring staff.
Thank you for your kind words, I will ensure this is passed over to our staff, and your mam is loved and is part of our family as well
We called in today and she was tucking into a full roast beef dinner .. all home cooked. Any restraunt pub or cafe would of been proud to serve it.
Thank you for your kind words Your mother in law is cared for and loved by us all, and your father in law was too he is missed by us all and so is his cakes You all as a family know what l mean by that he was a lovely Gent
My Father with advanced dementia initially went into Bowburn for respite care. It was a very difficult decision for us to make as a family. We were welcomed to visit at any time to look round before no pre arrangements needed....to see it as it is. It was clear that managers and staff were happy and it was clear they wanted to give residents the individual care, dignity understand them for who they were. My dad's personal care was always well attended to. He spent time in the communal areas and encouraged to engage in all activities. He was so well supported to eat ...self led as much as possible. Staff were happy quite had been working there for .any years , which says a lot. It was clean , communication was great. I have been so happy with the care that Bowburn gave my dad and would highly recommend it...caring, clean , happy residents and staff.
we are proud of what we do and St Philips care home bowburn is what we would like to think of as an extended part of our personal family, and welcome into the home Residents and there family to join us and it all way a grate honour to look after loved ones, Your Dad was a Gentleman, and it was our honour to support him thought the last stage of his life.
As a family we were invited to visit the care home without an appointment. Their approach was '' take us as you find us' and after being shown around we felt confident that all the staff had each residents unique welfare at the core of their care. After two successful episodes of respite and seeing dad seemingly unphased by the communal living , when dad' care was no longer tenable at home we were confident we had a great local option. Care is second to none. Every resident is looked after as an individual with dignity and respect. As a family we consistently witnessed kindness, tenderness and patience. Staff had to adapt to the ever changing capabilities and health needs of our lovely dad . They supported Dad through these transitions and also eased us, his family through these new unchartered waters. His end of life care was communicated sensitively and clearly and our whole family felt 'looked after' . The staffs reaction to our loss showed us that they truly cared. Thankyou
I am very over whelmed with your kind word for my home and our staff l am proud of the staff in bowburn and thank you for letting us be the home to care for your dad and support his journey, as well as supporting you all as part of our St Philips care Home in Bowburn family
Thank you to you all for the care and respect you have shown our dear dad throughout his time with you, and the continuing compassion you have shown our family. You really are a wonderful team.
Thank you for the review and your kind words and it was our pleasure to look after your dad
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 September 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Bowburn Care Centre.
There are no upcoming events for Bowburn Care Centre.
Awards / Recognitions (1)
- 01 Feb 2017Recipient: St Philips Care Group
Accreditations
There are no accreditations posted yet for Bowburn Care Centre.
Meet the Team (1)

Pauline is our brilliant home manager at Bowburn. She is very experienced and passionate about delivering first-class care to all our residents.
Frequently Asked Questions about Bowburn Care Centre
What types of Care is Bowburn Care Centre registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Alcohol / Drug Misuse, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Bowburn Care Centre have?
There are 75 Single Rooms.
What are the Facilities & Services at Bowburn Care Centre?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Bowburn Care Centre to the centre of Durham?
3.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bowburn Care Centre to verify any information. View our terms and conditions. Bowburn Care Centre has an Enhanced Service -more info.