
I am extremely happy at the care, attention and love that my husband is receiving in The HawthornsAnn M(Wife of Resident/Service User)

The overall quality of what The Hawthorns provides is outstandingTim M(Resident / Service User)

Every visit I always feel welcome - staff are very friendly and helpfulChristine G(Friend of Resident/Service User)

I am extremely happy at the care, attention and love that my husband is receiving in The HawthornsAnn M(Wife of Resident/Service User)

The overall quality of what The Hawthorns provides is outstandingTim M(Resident / Service User)

Every visit I always feel welcome - staff are very friendly and helpfulChristine G(Friend of Resident/Service User)

The Hawthorns makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia.
A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.
All staff are carefully chosen and well-qualified to...
The Hawthorns makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia.
A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.
All staff are carefully chosen and well-qualified to achieve the best standards, with the company philosophy focusing on an attentive service that also supports an active lifestyle. Personal interests are encouraged and there is much to enjoy within the life of the home.
The aim is to meet all residents’ needs over the long-term, living up to a reputation for quality that Barchester homes have earned.
Care Provided by Barchester Hawthorns Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 108 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment, which is required to fully understand the level of care and support required by each individual and to ensure that the care needs of the individual can be met by the Home.
The price(s) shown are provided by the care home. Contact Barchester Hawthorns Care Home for full pricing details and T&Cs.
Contact Barchester Hawthorns Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Nichola Williams (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (104)
- Couples/Companion Rooms (2)
Barchester Hawthorns Care Home Reviews (65)
Barchester Hawthorns Care Home has a Review Score of 9.5 (9.458) out of 10, based on 21 reviews in the last 2 years.
Over all time Barchester Hawthorns Care Home has 65 reviews.
My mother, unfortunately, had to go into care after a long battle with terminal cancer. She ended her days here surrounded by new friends, staff who cared for and met her daily needs. It wasn't home, but it came close as you could get. We were always welcomed and updated on her wellbeing. We,...
My mother, unfortunately, had to go into care after a long battle with terminal cancer. She ended her days here surrounded by new friends, staff who cared for and met her daily needs. It wasn't home, but it came close as you could get. We were always welcomed and updated on her wellbeing. We, unfortunately, lost her but know she was happy in her last days.
I am extremely happy at the care, attention and love that my husband is receiving in The Hawthorns, Seaham House Peterlee. All of the staff are so helpful, not only to my husband and other residents but also keeping me informed of his day to day activities. After visiting my husband, I am satisfied...
I am extremely happy at the care, attention and love that my husband is receiving in The Hawthorns, Seaham House Peterlee. All of the staff are so helpful, not only to my husband and other residents but also keeping me informed of his day to day activities. After visiting my husband, I am satisfied that he is being well cared for and looked after, which makes me feel more settled. From the manager, the nurses, carers, cleaners, kitchen staff and all concerned with Seaham House, I have to say that they are all doing an excellent job and are all very dedicated to their roles. 100% happy with the home, as everyone is caring and helpful. I would like to say a big thank you to everyone concerned.
The overall quality of what The Hawthorns provides is outstanding. I cannot praise them too highly. Whether "nursing care"! or "just care", they are miles ahead of any other provider in my experience, including the nursing care in a nearby specialist facility dealing with my medical condition. The...
The overall quality of what The Hawthorns provides is outstanding. I cannot praise them too highly. Whether "nursing care"! or "just care", they are miles ahead of any other provider in my experience, including the nursing care in a nearby specialist facility dealing with my medical condition. The staff are not only excellent, sensitively attuned to my needs and brilliant at addressing them, they also appear to be happy in their work - all of them, whichever pair comes to deal with you. This can only come about through top-notch management, both style and procedures. Congratulations throughout the whole organisation. I only can't comment on the activities since I didn't avail myself of them at all. Much of the food was up to restaurant standards.
Thank you for the lovely comments, we are so pleased you had a good experience. we look forward to your next visit.
Every visit I always feel welcome - staff are very friendly and helpful. The home itself is really lovely and comfortable, have never stayed for a meal so can't comment on food.
Every visit I always feel welcome - staff are very friendly and helpful. The home itself is really lovely and comfortable, have never stayed for a meal so can't comment on food.
Staff are always very friendly and helpful, lovely place.
Staff are always very friendly and helpful, lovely place.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 February 2023Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Bed Vacancies
Posted: 15 September 2026General Nursing, Dementia Nursing, Neuro Rehab
News (7) & Events (2)
- 15 Sep 2026
Congratulations to Babatunde our employee of the month for September 2026, all your hard work is very much appreciated.
- 05 May 2026
A big thank you to The Academy at Shotton Hall pupils for treating us to the musical Annie, you were all exceptional. We look forward to seeing you perform again...
- 05 May 2026
John celebrated his 80th Birthday with family and friends here at Hawthorns. Everyone enjoyed singing karaoke, a delicious buffet and John celebrated with a pint of John Smiths beer.
- 17 Sep 2026Organiser: Barchester Hawthorns Care Home
- 29 Sep 2026Organiser: Barchester Hawthorns Care Home
Awards / Recognitions (21)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Hawthorns Care Home.
Meet the Team (12)

Welcome to our team page! My name is Nichola, and I am the General Manager at Hawthorns.
I am also a registered mental health nurse, qualifying in...
Welcome to our team page! My name is Nichola, and I am the General Manager at Hawthorns.
I am also a registered mental health nurse, qualifying in 2007 from the University of Teesside. I have extensive management experience in the care sector, and I am passionate about the people who use our service, ensuring they receive high-quality care and achieve their goals whilst living their best lives. I joined Barchester in 2025, and I am delighted to be leading the team here at Hawthorns.
I look forward to welcoming you into our home to meet the team and me!

My name is Jon, and I am one of the deputy managers at Hawthorns.
I joined Barchester in 2025, and I have just under twenty years of...
My name is Jon, and I am one of the deputy managers at Hawthorns.
I joined Barchester in 2025, and I have just under twenty years of post-registration nursing experience, most of which has been as an intensive care nurse; however, in more recent years, I have taken a shine to health and social care.
I am passionate about excellence within the care home setting, and I enjoy supporting the staff, looking out for their well-being so that they can support our residents to live their best lives.

My name is Deb, I am a registered general nurse, and I have been qualified for 37 years, working predominantly in rehabilitation services.
I joined...
My name is Deb, I am a registered general nurse, and I have been qualified for 37 years, working predominantly in rehabilitation services.
I joined Barchester in September 2001. I enjoy the challenges the service brings and supporting the residents on their journey to gaining independence.

Hi, my name is Lisa, I am the Home Administrator at Hawthorns Care Centre.
I joined Hawthorns in 2015 as an Admin Assistant and progressed to Home...
Hi, my name is Lisa, I am the Home Administrator at Hawthorns Care Centre.
I joined Hawthorns in 2015 as an Admin Assistant and progressed to Home Administrator in 2023. I am passionate about my role and happy to assist with any queries or questions you may have.

Hi, I’m Dav. I’ve been a chef for over 26 years now and have worked in every type of venue you can imagine.
I’m a simple kind of chef; I love fresh...
Hi, I’m Dav. I’ve been a chef for over 26 years now and have worked in every type of venue you can imagine.
I’m a simple kind of chef; I love fresh ingredients, especially fresh herbs. I’m working on getting a fresh herb garden right outside of my kitchen window.

I started work for Barchester in October 2025. I have a disabled son with a rare life-limiting chromosome abnormality called Emanuel Syndrome, which...
I started work for Barchester in October 2025. I have a disabled son with a rare life-limiting chromosome abnormality called Emanuel Syndrome, which has given me the passion to work in the Care environment
My previous employment was at Barclays Bank, working in various leadership & manager roles over the last 20 years. I served in the Royal Engineers for 10 years, which gave me great knowledge for the role I am in today

My name is Nijay Cheeran Jacob, and I have been part of Hawthorns since 2019.
I qualified as a physiotherapist in 2010 and have since gained...
My name is Nijay Cheeran Jacob, and I have been part of Hawthorns since 2019.
I qualified as a physiotherapist in 2010 and have since gained extensive experience working across a range of neurological rehabilitation settings, developing a strong foundation in patient-centred care and recovery-focused therapy.

My name is Briony, and I have been a registered Clinical Psychologist since 2024.
My role at the Hawthorns is to offer assessment and consultation...
My name is Briony, and I have been a registered Clinical Psychologist since 2024.
My role at the Hawthorns is to offer assessment and consultation regarding the psychological needs of people in our care. I also offer 1:1 psychological therapy to support individuals in adjusting to life-changing injuries. I am passionate about working systematically with teams to help practitioners feel enabled to offer the best care to individuals by understanding their psychological needs.

Hi, my name is Laura, and I am the head of activities here at Hawthorns.
I joined Barchester in November 2023; however, I have a wealth of...
Hi, my name is Laura, and I am the head of activities here at Hawthorns.
I joined Barchester in November 2023; however, I have a wealth of experience in the care sector, initially starting in 2010. My time at Hawthorns is spent ensuring our residents' lives are enriched by planning activities around their personal needs. I love to see everyone taking part and getting involved in activities, and the enjoyment that they bring to them.

My name is Jade, and I am the Occupational Therapist for Hawthorns. I am based within the rehabilitation unit and complex care services, where I have...
My name is Jade, and I am the Occupational Therapist for Hawthorns. I am based within the rehabilitation unit and complex care services, where I have been working for just over two years.
Before this, I worked on a PICU ward supporting both male and female patients, where I developed a strong interest in the mental health field.
I am passionate about my role as an OT and take great pride in supporting individuals in our care. It is incredibly rewarding to see the progress people make and to help them regain independence and confidence in their daily lives.

Hi, my name is Ehizogie. I qualified as a registered nurse in 2014.
I have experience supporting individuals with complex health needs. I am...
Hi, my name is Ehizogie. I qualified as a registered nurse in 2014.
I have experience supporting individuals with complex health needs. I am committed to delivering high-quality, person-centred care that promotes dignity, independence and overall well-being for the residents.

Hi, my name is Kate, and I am a care assistant. I have worked in care since 2019, joining Barchester in November 2023.
I am passionate about my role and love working with the residents and making a difference to their lives.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Hawthorns Care Home to verify any information. View our terms and conditions. Barchester Hawthorns Care Home has an Enhanced Service -what an Enhanced Service includes.