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Hollie Hill Care Home

Durham Road, Stanley, Durham DH9 6QZ
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though I was in pain, they made the whole journey for me bearable - for which I thank them sincerelyJoan M(Resident / Service User)
Hollie Hill Care Home, Stanley
We would highly recommend this care home couldn't fault them all one bit.Linda W(Sister of Resident/Service User)
Hollie Hill Care Home, Stanley
Hollie Hill Care Home, Stanley

Hollie Hill Care Home is located in Stanley in County Durham. This purpose built care home provides residential, nursing and dementia care for the frail elderly and for those requiring dementia care and support. The home also offers short stays or respite care for those looking for a short break.

Accommodation at Hollie Hill is provided in single occupancy rooms, all of which have en-suite facilities.

The care home features TV...  

Care Provided by Hollie Hill Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,390From £1,490
Residential Dementia CareFrom £1,450From £1,550
Nursing CareFrom £1,520From £1,620

Contact Hollie Hill Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Claire Carlyon(Peripatetic Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (62)

Hollie Hill Care Home Reviews (91)

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9.7

Hollie Hill Care Home has a Review Score of 9.7 (9.719) out of 10, based on 18 reviews in the last 2 years. Over all time Hollie Hill Care Home has 91 reviews.

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Showing 91 reviews matching selected criteria
Review from V H (Daughter of Resident) published on 30 May 2024 Submitted via Postal Card
Overall Experience

It's like a home from home. Staff all like family. Dad is very happy and loved. Couldn't ask for more.

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Review from C S (Husband of Resident) published on 9 May 2024 Submitted via Postal Card
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My husband is a very recent patient at Hollie Hill, and so far, it has been a relatively good experience thanks to the wonderful staff.

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Review from E B (Friend of Resident) published on 1 May 2024 Submitted via Postal Card
Overall Experience

Lovely friednly home. Staff always happy to help and go out of their way. Also lovely and clean and bright.

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Review from Joan M (Resident / Service User) published on 13 March 2024 Submitted via Postal Card
Overall Experience
The treatment I had from all staff was exemplary.
They were efficient, caring, helpful and encouraging.
Home was beautifully kept and a pleasure to be in.

Although I was in pain, they made the whole journey for me bearable - for which I thank them sincerely.

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Review from G W (Niece of Resident) published on 7 March 2024 Submitted via Postal Card
Overall Experience

We are all grateful for the care that our aunty receives in her time at the home.

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Review from J B (Daughter of Resident) published on 18 January 2024 Submitted via Postal Card
Overall Experience
Over the last 9 months the service user feels that the staff and carers are all very nice and caring, nothing is a trouble to them.
All needs fully met. They go out of their way to be kind, lovely room and large ensuite. Good laundry.
We have had no issues with the service user's care.

Too many agency staff used. Very busy unit. Management change so awaiting further improvements to staffing and changes for the better in the coming future.

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Review from S J (Daughter of Resident) published on 18 January 2024 Submitted via Postal Card
Overall Experience

Mum was admitted to Hollie Hill for respite care after breaking her arm and injuring her leg. We have found the care she is being given is very good, all staff on the unit have been very helpful, very friendly and very caring. We are very happy with the care mum is receiving.

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Review from H K (Daughter of Resident) published on 18 January 2024 Submitted via Postal Card
Overall Experience

Thank you for the care of my mother. Much appreciated.

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Review from Linda W (Sister of Resident) published on 11 January 2024 Submitted via Website
Overall Experience
Would like to thank all the staff who looked after our sister for all the care and consideration given she was made to feel at home. We would highly recommend this care home couldn't fault them all one bit.

We would like to wish you all a healthy and safe new year. Thank you all from all of her family.

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Review from Norman W (Son of Resident) published on 9 November 2023 Submitted via Website
Overall Experience
My mam entered Hollie Hill Care Home in September with a broken leg.
The care she received was first class.
The staff were wonderful.
When I left her after visiting time I was confident that she was getting the best possible care.
I wouldn't hesitate to recommend Hollie Hill.

Thanks again.

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Review from David D (Son of Resident) published on 28 September 2023 Submitted via Website
Overall Experience

My mother was admitted to Hollie Hill, shortly before my dad’s death in July 2023. With her numerous ailments, she needed professional care, which neither myself, my brother, our wives nor our other family members were able to provide. She has had amazing care from every single member of staff at the home. I would recommend Hollie Hill to anyone looking for somewhere, where their relative or friend will receive the best care possible.

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Review from Stevan W (Son of Resident) published on 31 August 2023 Submitted via Website
Overall Experience

My mum entered Hollie Hill Care Home for end-of-life care in July 2022 with a poor prognosis. Here we are 13 months later and she continues to fight on! The quality of care from all of the staff at the home is a major part of that - she has built a good relationship with her care team and they are open, friendly and really proactive at noticing change and seeking input from appropriate professionals. While her prognosis remains poor, her quality of life in the home exceeds what she had experienced for a number of years before going in. My family and I could not be more grateful for the care and support she has had. The home was recommended to me by a colleague in social care and I would willingly recommend it to others.

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Review from Marilyn W (Daughter of Resident) published on 8 June 2023 Submitted via Postal Card
Overall Experience

We have had a very positive experience at Hollie Hill Care Home. My mother was here initially for respite care and was so pleased with the high standard of care that she wants to return when needing full time nursing care. All the staff are very helpful, nothing is a bother to them and they genuinely care for the clients - the food is great too.

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Review from John B (Respite Resident) published on 22 November 2022 Submitted via Postal Card
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The staff were very busy/hardworking people, a pity I did not see them all on the day I left. I would have liked to thank them all for looking after me.

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Review from K A (Son of Resident) published on 14 September 2022 Submitted via Website
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My father was admitted to Holly Hill in June for end of life nursing care. The care he received was first class, the rapport with the care staff and nursing staff was fantastic and made the time he had left with us special. My family and I can't thank the whole staff enough, thank you and god bless.

Reply from Katie Barnett, Marketing Administrator at Hollie Hill Care Home

Thank you for your wonderful feedback about our home. We are very sorry to hear of your loss, so offer our deepest condolences to you and your family. We are pleased to hear that you felt your father was treated with great care and dignity, and appreciate all of your kind comments about our team. If there is anything more we can do, please do not hesitate to get in touch.

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Review from Linda G (Daughter of Resident) published on 14 September 2022 Submitted via Website
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We had to find a care home quickly for our mam and Hollie Hill stood out from all others we looked at. We have not been disappointed - the staff are all extremely caring, friendly and hard working, the facilities and activities provided for the residents are top class and love seeing the posts on the private social media pages. Plus mam loves the food and she is very fussy! She has settled in really well and is happy and safe, which is a great relief for us.

Reply from Katie Barnett, Marketing Administrator at Hollie Hill Care Home

Thank you, Linda, for your positive feedback towards Hollie Hill Care Home. One of our top priorities is to provide comfort into the home so all residents feel welcomed. We are so pleased to hear how well your mum has settled in. If there is anything more we can do, please do not hesitate to reach out.

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Review from G D (Son of Resident) published on 13 September 2022 Submitted via Website
Overall Experience
The staff who both care for my mam and run the facility have been fantastic under particularly testing times due to restrictions.

Everyone is friendly, goes out of there way to help and put a smile on mams face, and I really cant thank everyone enough.

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Review from Jennifer A (Daughter of Resident) published on 8 September 2022 Submitted via Postal Card
Overall Experience
The most friendly approachable, professional people with a family feel to the place. This made Dads time have cherished and I was always most welcome when visiting. The staff are very diligent and the "top of their game" in my opinion.

Keep up the great work you really made a difference for us.

Reply from Katie Barnett, Marketing Administrator at Hollie Hill Care Home

Thank you, Jennifer, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate your kind words and thank you for taking the time to let us know how we are doing. Have a wonderful day.

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Review from Jane H (Daughter of Resident) published on 31 August 2022 Submitted via Website
Overall Experience

My mam had a recent temporary stay at Hollie Hill. She was well looked after and the family felt she was in a safe and secure environment. The home maintained high standards in all areas. There was plenty of activities planned and residents were encouraged to take part. The staff were all very nice and always happy to help. I would definitely recommend this home to anyone looking for care for an elderly relative.

Reply from Katie Barnett, Marketing Executive at Hollie Hill Care Home

Thank you, for your comments about your recent experience at Hollie Hill Care Home. Our residents’ well-being is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very...  

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Review from S J (Daughter of Resident) published on 2 February 2022 Submitted via Website
Overall Experience

My Mam has been in Hollie Hill Care Home for nearly 5 years she has settled in like it's her home friendly staff that do care about their residents. Plenty of activities and they strive to make improve and do more. You can keep up with the activities and information through the private social media group which helps keep you connected to the home. Hollie Hill helped to arrange for my Mam to renew her wedding vows which was a lovely day.

Reply from Olivia Shields, Marketing Assistant at Hollie Hill Care Home

Thank you for your positive feedback towards Hollie Hill Care Home. We are pleased to hear how satisfied you are with the care and activities provided by the home. Our Magic Moments Together programme encourages all-around wellbeing and is varied to provide interesting activities for mind, body and...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Upcoming Events

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Awards / Recognitions (5)

Accreditations

There are no accreditations posted yet for Hollie Hill Care Home.

Meet the Team (3)

Claire Carlyon
Claire CarlyonJob Title:Peripatetic ManagerJoined: 2026

Hi, my name is Claire, and I am the Peripatetic Manager here at Hollie Hill Care Home.

Emma Boyd
Emma BoydJob Title:Deputy Manager

Hi, my name is Emma, and I am the Deputy Manager here at Hollie Hill Care Home

Rhonda Wright
Rhonda WrightJob Title:Administrator

Hi, my name is Phonda, and I am the Administrator here at Hollie Hill Care Home

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