
though I was in pain, they made the whole journey for me bearable - for which I thank them sincerelyJoan M(Resident / Service User)

We would highly recommend this care home couldn't fault them all one bit.Linda W(Sister of Resident/Service User)


though I was in pain, they made the whole journey for me bearable - for which I thank them sincerelyJoan M(Resident / Service User)

We would highly recommend this care home couldn't fault them all one bit.Linda W(Sister of Resident/Service User)


Hollie Hill Care Home is located in Stanley in County Durham. This purpose built care home provides residential, nursing and dementia care for the frail elderly and for those requiring dementia care and support. The home also offers short stays or respite care for those looking for a short break.
Accommodation at Hollie Hill is provided in single occupancy rooms, all of which have en-suite facilities.
The care home features TV...
Care Provided by Hollie Hill Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 62 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Hollie Hill Care Home for full pricing details and T&Cs.
Contact Hollie Hill Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Harbour Healthcare Ltd
- Private Owned
Person in charge
- Claire Carlyon(Peripatetic Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (62)
Hollie Hill Care Home Reviews (91)
Hollie Hill Care Home has a Review Score of 9.7 (9.719) out of 10, based on 18 reviews in the last 2 years.
Over all time Hollie Hill Care Home has 91 reviews.
It's like a home from home. Staff all like family. Dad is very happy and loved. Couldn't ask for more.
My husband is a very recent patient at Hollie Hill, and so far, it has been a relatively good experience thanks to the wonderful staff.
Lovely friednly home. Staff always happy to help and go out of their way. Also lovely and clean and bright.
They were efficient, caring, helpful and encouraging.
Home was beautifully kept and a pleasure to be in.
Although I was in pain, they made the whole journey for me bearable - for which I thank them sincerely.
We are all grateful for the care that our aunty receives in her time at the home.
All needs fully met. They go out of their way to be kind, lovely room and large ensuite. Good laundry.
We have had no issues with the service user's care.
Too many agency staff used. Very busy unit. Management change so awaiting further improvements to staffing and changes for the better in the coming future.
Mum was admitted to Hollie Hill for respite care after breaking her arm and injuring her leg. We have found the care she is being given is very good, all staff on the unit have been very helpful, very friendly and very caring. We are very happy with the care mum is receiving.
Thank you for the care of my mother. Much appreciated.
We would like to wish you all a healthy and safe new year. Thank you all from all of her family.
The care she received was first class.
The staff were wonderful.
When I left her after visiting time I was confident that she was getting the best possible care.
I wouldn't hesitate to recommend Hollie Hill.
Thanks again.
My mother was admitted to Hollie Hill, shortly before my dad’s death in July 2023. With her numerous ailments, she needed professional care, which neither myself, my brother, our wives nor our other family members were able to provide. She has had amazing care from every single member of staff at the home. I would recommend Hollie Hill to anyone looking for somewhere, where their relative or friend will receive the best care possible.
My mum entered Hollie Hill Care Home for end-of-life care in July 2022 with a poor prognosis. Here we are 13 months later and she continues to fight on! The quality of care from all of the staff at the home is a major part of that - she has built a good relationship with her care team and they are open, friendly and really proactive at noticing change and seeking input from appropriate professionals. While her prognosis remains poor, her quality of life in the home exceeds what she had experienced for a number of years before going in. My family and I could not be more grateful for the care and support she has had. The home was recommended to me by a colleague in social care and I would willingly recommend it to others.
We have had a very positive experience at Hollie Hill Care Home. My mother was here initially for respite care and was so pleased with the high standard of care that she wants to return when needing full time nursing care. All the staff are very helpful, nothing is a bother to them and they genuinely care for the clients - the food is great too.
The staff were very busy/hardworking people, a pity I did not see them all on the day I left. I would have liked to thank them all for looking after me.
My father was admitted to Holly Hill in June for end of life nursing care. The care he received was first class, the rapport with the care staff and nursing staff was fantastic and made the time he had left with us special. My family and I can't thank the whole staff enough, thank you and god bless.
Thank you for your wonderful feedback about our home. We are very sorry to hear of your loss, so offer our deepest condolences to you and your family. We are pleased to hear that you felt your father was treated with great care and dignity, and appreciate all of your kind comments about our team. If there is anything more we can do, please do not hesitate to get in touch.
We had to find a care home quickly for our mam and Hollie Hill stood out from all others we looked at. We have not been disappointed - the staff are all extremely caring, friendly and hard working, the facilities and activities provided for the residents are top class and love seeing the posts on the private social media pages. Plus mam loves the food and she is very fussy! She has settled in really well and is happy and safe, which is a great relief for us.
Thank you, Linda, for your positive feedback towards Hollie Hill Care Home. One of our top priorities is to provide comfort into the home so all residents feel welcomed. We are so pleased to hear how well your mum has settled in. If there is anything more we can do, please do not hesitate to reach out.
Everyone is friendly, goes out of there way to help and put a smile on mams face, and I really cant thank everyone enough.
Keep up the great work you really made a difference for us.
Thank you, Jennifer, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate your kind words and thank you for taking the time to let us know how we are doing. Have a wonderful day.
My mam had a recent temporary stay at Hollie Hill. She was well looked after and the family felt she was in a safe and secure environment. The home maintained high standards in all areas. There was plenty of activities planned and residents were encouraged to take part. The staff were all very nice and always happy to help. I would definitely recommend this home to anyone looking for care for an elderly relative.
Thank you, for your comments about your recent experience at Hollie Hill Care Home. Our residents’ well-being is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very...
My Mam has been in Hollie Hill Care Home for nearly 5 years she has settled in like it's her home friendly staff that do care about their residents. Plenty of activities and they strive to make improve and do more. You can keep up with the activities and information through the private social media group which helps keep you connected to the home. Hollie Hill helped to arrange for my Mam to renew her wedding vows which was a lovely day.
Thank you for your positive feedback towards Hollie Hill Care Home. We are pleased to hear how satisfied you are with the care and activities provided by the home. Our Magic Moments Together programme encourages all-around wellbeing and is varied to provide interesting activities for mind, body and...
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Hollie Hill Care Home.
There are no upcoming events for Hollie Hill Care Home.
Awards / Recognitions (5)
- 30 Jun 2021Recipient: Harbour Healthcare Ltd
- 28 Feb 2020Recipient: Harbour Healthcare Ltd
- 28 Feb 2019Recipient: Harbour Healthcare Ltd
Accreditations
There are no accreditations posted yet for Hollie Hill Care Home.
Meet the Team (3)

Hi, my name is Claire, and I am the Peripatetic Manager here at Hollie Hill Care Home.

Hi, my name is Emma, and I am the Deputy Manager here at Hollie Hill Care Home

Hi, my name is Phonda, and I am the Administrator here at Hollie Hill Care Home
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hollie Hill Care Home to verify any information. View our terms and conditions. Hollie Hill Care Home has an Enhanced Service -more info.