
From the manager, nurses, carers and support staff - I received nothing but warmth and careGeoff M(Son of Resident/Service User)



From the manager, nurses, carers and support staff - I received nothing but warmth and careGeoff M(Son of Resident/Service User)



Nestled within the peaceful residential area of Bishop Auckland, Bishopsgate Lodge Care Home offers personalised residential and nursing care to older people.
At Bishopsgate Lodge, residents benefit from a range of lovely dining areas where they can relax and enjoy dining with family and friends. The catering team strives to make sure mealtimes are an enjoyable experience for all residents and visiting loved ones.
By getting to know each individual...
Nestled within the peaceful residential area of Bishop Auckland, Bishopsgate Lodge Care Home offers personalised residential and nursing care to older people.
At Bishopsgate Lodge, residents benefit from a range of lovely dining areas where they can relax and enjoy dining with family and friends. The catering team strives to make sure mealtimes are an enjoyable experience for all residents and visiting loved ones.
By getting to know each individual resident at Bishopsgate Lodge, the team take pride in encouraging everyone to take an active part in life at the home. Whether it be participating in the popular wellbeing and activities programme or supporting residents in embracing the quieter times, they are committed to helping residents to lead their best lives.
Community is an integral part of life at Bishopsgate Lodge and the team is dedicated to supporting residents in building strong relationships in the Bishop Auckland neighbourhood, regularly organising events with local schools, charities and businesses in the area.
The professional care team is on hand to help you or your loved one settle into life at the home. The experienced and friendly Home Manager leads the team at Bishopsgate Lodge to provide the kindest care possible to all residents.
Care Provided by Bishopsgate Lodge Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 51 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Bishopsgate Lodge Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Tours
Good to Know
Group / Owner
- Landona House Ltd
- Private Owned
Person in charge
- Joanne Robson (Home Manager)
Local Authority / Social Services
Admission Information
- Ages from 18 to 100
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (51)
- Single Rooms with ensuite Wet Room (10)
Bishopsgate Lodge Care Home Reviews (69)
Bishopsgate Lodge Care Home has a Review Score of 9.6 (9.648) out of 10, based on 19 reviews in the last 2 years.
Over all time Bishopsgate Lodge Care Home has 69 reviews.
My time at the home has been as well as expected. Staff excellent. Probably from working or living in Barnard Castle, I am feeling very confident and relaxed about my stay here!
My time at the home has been as well as expected. Staff excellent. Probably from working or living in Barnard Castle, I am feeling very confident and relaxed about my stay here!
My husband was very ill when he came here but with good care, patience and kindness he has improved a lot.
My husband was very ill when he came here but with good care, patience and kindness he has improved a lot.
Mum never wanted to come into a home but when I speak to her she seems happy and enjoys the life and activities, but still enjoying her life outside the home with local friends i.e. Going to the pub, out of lunch etc. She feels important as she is a committee member.
Mum never wanted to come into a home but when I speak to her she seems happy and enjoys the life and activities, but still enjoying her life outside the home with local friends i.e. Going to the pub, out of lunch etc. She feels important as she is a committee member.
I wanted a bigger room because I have a lot of family who visit daily. A room became available. I have chosen my own colour scheme and accessories and will feel more content than I feel now. All my carers, management, nurses could not be more caring and helpful. They are all wonderful.
I wanted a bigger room because I have a lot of family who visit daily. A room became available. I have chosen my own colour scheme and accessories and will feel more content than I feel now. All my carers, management, nurses could not be more caring and helpful. They are all wonderful.
Everything is OK.
Everything is OK.
When I was at home I was on my own, it got to the stage where I did not want to go out. But since I have been here I have met friends and join in most of the activities. I have not looked back since I have come here. The staff are very good, management very helpful and good. Meals you have a...
When I was at home I was on my own, it got to the stage where I did not want to go out. But since I have been here I have met friends and join in most of the activities. I have not looked back since I have come here. The staff are very good, management very helpful and good. Meals you have a choice, like most things.
The staff welcome you and I get a good breakfast. Some staff go out of their way to be helpful. My room is a bit small and would like a bigger one in the future. The views are wonderful from the home. All staff are very kind. Activities are very good, you can come and go as long as you sign in and...
The staff welcome you and I get a good breakfast. Some staff go out of their way to be helpful. My room is a bit small and would like a bigger one in the future. The views are wonderful from the home. All staff are very kind. Activities are very good, you can come and go as long as you sign in and out.
I find the meals very varied and good.
I am very content to stay here, everyone is very friendly and kind.
I find the meals very varied and good.
I am very content to stay here, everyone is very friendly and kind.
Staff are very professional, so friendly and caring. In fact, compared to our past experiences with other care homes, there are not enough stars that can be given to Bishopsgate.
So from our family, thank...
Staff are very professional, so friendly and caring. In fact, compared to our past experiences with other care homes, there are not enough stars that can be given to Bishopsgate.
So from our family, thank you. You have given us peace of mind that my aunt is in good and caring hands.
I like getting my hair done on a Wednesday. I like the staff and enjoy watching T.V in my room. I join in on some of the exercise classes and activities.
I like getting my hair done on a Wednesday. I like the staff and enjoy watching T.V in my room. I join in on some of the exercise classes and activities.
I think the staff are very kind and I like living here and the new flooring looks better. I feel safe in the home, the staff won't let any harm come to me.
I think the staff are very kind and I like living here and the new flooring looks better. I feel safe in the home, the staff won't let any harm come to me.
I think the home is very good. The staff are nice. I can't fault anything about this place. The food is good and I feel safe and would not go anywhere else.
I think the home is very good. The staff are nice. I can't fault anything about this place. The food is good and I feel safe and would not go anywhere else.
I could not wish for a more wonderful home than this.
I could not wish for a more wonderful home than this.
Everything is satisfactory.
Everything is satisfactory.
I get looked after well. Staff are good, meals are alright. I like my room. I like to watch my TV in my room.
I get looked after well. Staff are good, meals are alright. I like my room. I like to watch my TV in my room.
My mum is happy at Bishopsgate Lodge Care Home. We have no experience of care homes but have found it to be a very friendly place to be. The staff are excellent and are helpful and mum says she is being very well cared for and spoilt. She enjoys the meals and we feel that she has improved...
Thank you for everything you have done for her.
The staff are lovely and look after me very well.
The staff are lovely and look after me very well.
Everything is good
Everything is good
We are happy with the care my father receives at Bishopgate Lodge. The staff are friendly and approachable. Visitors are made very welcome. My father is happy there and all of his needs are met.
We are happy with the care my father receives at Bishopgate Lodge. The staff are friendly and approachable. Visitors are made very welcome. My father is happy there and all of his needs are met.
I found the staff were really good, very friendly and professional. I find you can approach anyone with any questions you may have.
I found the staff were really good, very friendly and professional. I find you can approach anyone with any questions you may have.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 March 2025Not rated
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Bishopsgate Lodge Care Home.
There are no upcoming events for Bishopsgate Lodge Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Bishopsgate Lodge Care Home.
Accreditations
There are no accreditations posted yet for Bishopsgate Lodge Care Home.
Meet the Team (1)

Started Bishopsgate Lodge on July 25 - Transfer from a Landona House Care Home.
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