Search...

Bishopsgate Lodge Care Home

15 Hexham Street, Bishop Auckland, Durham DL14 7PU
Bishopsgate Lodge Care Home Logo
Jobs
Bishopsgate Lodge Care Home logo
From the manager, nurses, carers and support staff - I received nothing but warmth and careGeoff M(Son of Resident/Service User)
Bishopsgate Lodge Care Home, Bishop Auckland
Bishopsgate Lodge Care Home, Bishop Auckland
Bishopsgate Lodge Care Home, Bishop Auckland

Nestled within the peaceful residential area of Bishop Auckland, Bishopsgate Lodge Care Home offers personalised residential and nursing care to older people.

At Bishopsgate Lodge, residents benefit from a range of lovely dining areas where they can relax and enjoy dining with family and friends. The catering team strives to make sure mealtimes are an enjoyable experience for all residents and visiting loved ones.

By getting to know each individual...  

Care Provided by Bishopsgate Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 51 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Bishopsgate Lodge Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Joanne Robson(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages from 18 to 100

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (51)
  • Single Rooms with ensuite Wet Room (10)

Bishopsgate Lodge Care Home Reviews (67)

Submit a Review
9.6

Bishopsgate Lodge Care Home has a Review Score of 9.6 (9.577) out of 10, based on 17 reviews in the last 2 years. Over all time Bishopsgate Lodge Care Home has 67 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Bishopsgate Lodge Care Home
Loading...
Showing 67 reviews matching selected criteria
Review from J D (Daughter of Resident) published on 11 April 2019 Submitted via Postal Card
Overall Experience

Mum never wanted to come into a home but when I speak to her she seems happy and enjoys the life and activities, but still enjoying her life outside the home with local friends i.e. Going to the pub, out of lunch etc. She feels important as she is a committee member.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from H T (Resident / Service User) published on 6 February 2019 Submitted via Postal Card
Overall Experience

I wanted a bigger room because I have a lot of family who visit daily. A room became available. I have chosen my own colour scheme and accessories and will feel more content than I feel now. All my carers, management, nurses could not be more caring and helpful. They are all wonderful.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Brian C (Husband of Resident) published on 27 November 2018 Submitted via Postal Card
Overall Experience

Everything is OK.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Norah F (Resident / Service User) published on 6 November 2018 Submitted via Postal Card
Overall Experience

When I was at home I was on my own, it got to the stage where I did not want to go out. But since I have been here I have met friends and join in most of the activities. I have not looked back since I have come here. The staff are very good, management very helpful and good. Meals you have a choice, like most things.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jean B (Resident / Service User) published on 2 November 2018 Submitted via Postal Card
Overall Experience

The staff welcome you and I get a good breakfast. Some staff go out of their way to be helpful. My room is a bit small and would like a bigger one in the future. The views are wonderful from the home. All staff are very kind. Activities are very good, you can come and go as long as you sign in and out.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mollie A (Resident / Service User) published on 26 October 2018 Submitted via Postal Card
Overall Experience
While I have lived here, I am very pleased with staff and residents.
I find the meals very varied and good.

I am very content to stay here, everyone is very friendly and kind.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Linda G (Niece of Resident) published on 24 April 2018 Submitted via Postal Card
Overall Experience
As a family, we are more than impressed. The care that is taken with my aunt is superb.
Staff are very professional, so friendly and caring. In fact, compared to our past experiences with other care homes, there are not enough stars that can be given to Bishopsgate.

So from our family, thank you. You have given us peace of mind that my aunt is in good and caring hands.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kathleen P (Resident / Service User) published on 22 March 2018 Submitted via Postal Card
Overall Experience

I like getting my hair done on a Wednesday. I like the staff and enjoy watching T.V in my room. I join in on some of the exercise classes and activities.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J B (Resident / Service User) published on 22 March 2018 Submitted via Postal Card
Overall Experience

I think the staff are very kind and I like living here and the new flooring looks better. I feel safe in the home, the staff won't let any harm come to me.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Arthur P (Resident / Service User) published on 22 March 2018 Submitted via Postal Card
Overall Experience

I think the home is very good. The staff are nice. I can't fault anything about this place. The food is good and I feel safe and would not go anywhere else.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ronald B (Resident / Service User) published on 27 February 2018 Submitted via Postal Card
Overall Experience

I could not wish for a more wonderful home than this.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from E W (Resident / Service User) published on 15 February 2018 Submitted via Postal Card
Overall Experience

Everything is satisfactory.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
No Rating
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Anthony R (Resident / Service User) published on 15 February 2018 Submitted via Postal Card
Overall Experience

I get looked after well. Staff are good, meals are alright. I like my room. I like to watch my TV in my room.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from F P (Daughter of Resident) published on 14 September 2017 Submitted via Postal Card
Overall Experience
My mum is happy at Bishopsgate Lodge Care Home. We have no experience of care homes but have found it to be a very friendly place to be. The staff are excellent and are helpful and mum says she is being very well cared for and spoilt. She enjoys the meals and we feel that she has improved considerably since being there. She joins in activities, has her hair done every week and likes being there.

Thank you for everything you have done for her.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Tony R (Resident / Service User) published on 11 September 2017 Submitted via Postal Card
Overall Experience

The staff are lovely and look after me very well.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Elsie H (Resident / Service User) published on 11 September 2017 Submitted via Postal Card
Overall Experience

Everything is good

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A H (Daughter of Resident) published on 29 June 2017 Submitted via Postal Card
Overall Experience

We are happy with the care my father receives at Bishopgate Lodge. The staff are friendly and approachable. Visitors are made very welcome. My father is happy there and all of his needs are met.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M M (Regular Volunteer) published on 22 June 2017 Submitted via Postal Card
Overall Experience

I found the staff were really good, very friendly and professional. I find you can approach anyone with any questions you may have.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Alfred W (Brother of Resident) published on 13 April 2017 Submitted via Postal Card
Overall Experience

My sister came to Bishopsgate Lodge Care Home in April 2016. She has latter stage Huntingdon's disease. She is difficult to care for but the management and staff give her the best care. Most of them go that extra mile to make sure she is happy. I cannot fault the care home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S G (Wife of Resident) published on 12 April 2017 Submitted via Postal Card
Overall Experience

Very caring staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Bishopsgate Lodge Care Home.

Upcoming Events

There are no upcoming events for Bishopsgate Lodge Care Home.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Bishopsgate Lodge Care Home.

Meet the Team (1)

Joanne Robson
Joanne RobsonJob Title:Nursing Home ManagerJoined: 2023

Started Bishopsgate Lodge on July 25 - Transfer from a Landona House Care Home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bishopsgate Lodge Care Home to verify any information. View our terms and conditions. Bishopsgate Lodge Care Home has an Enhanced Service -more info.