
From the manager, nurses, carers and support staff - I received nothing but warmth and careGeoff M(Son of Resident/Service User)



From the manager, nurses, carers and support staff - I received nothing but warmth and careGeoff M(Son of Resident/Service User)



Nestled within the peaceful residential area of Bishop Auckland, Bishopsgate Lodge Care Home offers personalised residential and nursing care to older people.
At Bishopsgate Lodge, residents benefit from a range of lovely dining areas where they can relax and enjoy dining with family and friends. The catering team strives to make sure mealtimes are an enjoyable experience for all residents and visiting loved ones.
By getting to know each individual...
Care Provided by Bishopsgate Lodge Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 51 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Bishopsgate Lodge Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Landona House Ltd
- Private Owned
Person in charge
- Joanne Robson(Home Manager)
Local Authority / Social Services
Admission Information
- Ages from 18 to 100
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (51)
- Single Rooms with ensuite Wet Room (10)
Bishopsgate Lodge Care Home Reviews (67)
Bishopsgate Lodge Care Home has a Review Score of 9.6 (9.577) out of 10, based on 17 reviews in the last 2 years.
Over all time Bishopsgate Lodge Care Home has 67 reviews.
Mum never wanted to come into a home but when I speak to her she seems happy and enjoys the life and activities, but still enjoying her life outside the home with local friends i.e. Going to the pub, out of lunch etc. She feels important as she is a committee member.
I wanted a bigger room because I have a lot of family who visit daily. A room became available. I have chosen my own colour scheme and accessories and will feel more content than I feel now. All my carers, management, nurses could not be more caring and helpful. They are all wonderful.
Everything is OK.
When I was at home I was on my own, it got to the stage where I did not want to go out. But since I have been here I have met friends and join in most of the activities. I have not looked back since I have come here. The staff are very good, management very helpful and good. Meals you have a choice, like most things.
The staff welcome you and I get a good breakfast. Some staff go out of their way to be helpful. My room is a bit small and would like a bigger one in the future. The views are wonderful from the home. All staff are very kind. Activities are very good, you can come and go as long as you sign in and out.
I find the meals very varied and good.
I am very content to stay here, everyone is very friendly and kind.
Staff are very professional, so friendly and caring. In fact, compared to our past experiences with other care homes, there are not enough stars that can be given to Bishopsgate.
So from our family, thank you. You have given us peace of mind that my aunt is in good and caring hands.
I like getting my hair done on a Wednesday. I like the staff and enjoy watching T.V in my room. I join in on some of the exercise classes and activities.
I think the staff are very kind and I like living here and the new flooring looks better. I feel safe in the home, the staff won't let any harm come to me.
I think the home is very good. The staff are nice. I can't fault anything about this place. The food is good and I feel safe and would not go anywhere else.
I could not wish for a more wonderful home than this.
Everything is satisfactory.
I get looked after well. Staff are good, meals are alright. I like my room. I like to watch my TV in my room.
Thank you for everything you have done for her.
The staff are lovely and look after me very well.
Everything is good
We are happy with the care my father receives at Bishopgate Lodge. The staff are friendly and approachable. Visitors are made very welcome. My father is happy there and all of his needs are met.
I found the staff were really good, very friendly and professional. I find you can approach anyone with any questions you may have.
My sister came to Bishopsgate Lodge Care Home in April 2016. She has latter stage Huntingdon's disease. She is difficult to care for but the management and staff give her the best care. Most of them go that extra mile to make sure she is happy. I cannot fault the care home.
Very caring staff.
Bed Vacancies
Please contact us for latest vacancies.
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Meet the Team (1)

Started Bishopsgate Lodge on July 25 - Transfer from a Landona House Care Home.
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