St Margaret's Care Home

I am so grateful to St Margaret's. My brother who has advanced Parkinson's Disease has been here for just 6 weeks and he has settled in SO well. Kind, friendly and efficient is how I would describe each and every member of staff I have met. Thank you so much.

The staff were amazing from our first phone call to our last. They were all helpful, caring, nothing was a problem. They made the family feel full of confidence knowing my uncle was safe.

My mam has been at St Margarent's since February of this year, and all of the staff have gone above and beyond to make her feel comfortable in her new home. The kindness and humour shown has helped my mam settle, and she loves the relationship she has now made with the incredible staff. I no longer need to worry about my mam when I'm not with her as I know she is well looked after and has people she can also have a laugh with.

I think St Margaret's is a wonderful place to live. The staff are kind and considerate of my illness. I no longer feel my life is worthless. I enjoy conversing with staff from the manager to the maintenance chap.

We were really satisfied with Dad's care in St Margaret's nursing home. His room was lovely and comfortable and the carers were very patient and kind. We would recommend it to anyone. Thanks to all for treating Dad with dignity and respect.

My husbands room was clean and tidy and staff were very friendly and respectful and a great help food was very good my husband was comfortable and I would recommend it.

The team at St Margaret's have been nothing short of amazing! They have helped us to move our mother seamlessly into care setting. The first contact to assess mum was very professional and took into consideration all her needs. The staff have been extremely welcoming, mum is well cared for in beautifully clean surroundings. I can't thank them all enough!

From mum getting to St Margaret's I have been over the moon with her care, she even calls the staff my friends which I love. The management team have been fantastic and welcoming.

Since arriving at St. Margaret's, mum has settled incredibly well and classes some of the staff as friends. The building is immaculately clean and very welcoming - which is important as we visit a lot!

Moving my dad to a care home was a difficult decision to make but the staff at St Margaret's have been wonderful. The atmosphere is calm and friendly and my dad has made friends and settled in quickly. Thank you.

But he's starting to join in more here, he really enjoyed the VE day concert.

Nothing is too much trouble for them and I have found their support to my mother and the family a great help.

My mam has been very comfortable in here. She's not been in the care home long, but everything that she has received from all of the staff has been excellent.

My aunt is settled very nicely in her room. The care staff have proved very caring and helpful, she is gradually getting used to the idea of it being her permanent home now. (She has only been have a few months). The food is fine and the care and attention very good. I have told her to ring her bell as soon as she needs the toilet because it takes a while for the staff to the able to respond. She has everything she needs and her daughter visits on a daily basis.

The staff at St. Margaret's Care Home are amazing! The care and support that is given to y day (and myself) is wonderful. They understand his needs very well and treat him with kindness and dignity whilst also having a good relationship with him.

A wonderful care home, all staff are lovely. Food is homemade and is the highest of quality. My husband is in for respite for a long stay due to conversion at home for him. Would definitely hope that for future restpite we will be able to use this care home. If there is ever a health issue they are also quick to contact you.

Very good experience. My privacy and dignity in all at all times. The food is excellent and also the cleanliness of home is outstanding. All staff are friendly and make sure I'm ok and I have my buzzer. I'm a youngish female (52) but St Margarets Care Home make me feel valued by the manager to every other staff member. I would highly recommend this home to anyone.

I have completed this review in consultation with my friend in room 3. I think it took my friend a couple of days to settle in after being in a hospice for 5 weeks. I think my friend gets a little lonely of course with the long days. He now knows the majority of staff and enjoys being on first name with all. Reception staff always welcoming when I enter buildings and nothing a trouble when asking for anything (customer service at it's best, well done) more recently my friend has had his meals in dining area, the ladies are excellent.

My mam was in St Margaret's between October 2023 and January 2024. The regular staff were professional to deal with. It did appear some bank staff were not the hardest working. Towards the end, my mam received attentive nursing care, particularly from one staff member in particular. There was some entertainment in the lounge and some activities appeared to be available. On the nursing floor, very few residents sat in the lounge during the day or evenings but some went to the dining room for meals. I never saw the general residential floor. At the weekends it could be a long wait to be let into the care home as admin staff were not around to respond to the buzzer.

Professional and friendly care.