Stoneleigh Care Home

Durham Road, Annfield Plain, Stanley DH9 7XH
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9.8 174 Reviews
  • Stoneleigh Care Home, Stanley
Located in lovely town of Stanley, east of Chester-le-Street, Stoneleigh care home offers personalised residential and residential dementia care to older people.

The lovely home offers many facilities for residents to enjoy such as on-site hair salon, landscaped gardens and comfortable areas for unwinding and relaxing. The enhanced wellbeing programme allows residents to pursue hobbies and interests whilst learning new skills.

In the range of dining areas at Stoneleigh, residents can relax and enjoy dining with family and friends. The catering team prides itself on making mealtimes a sociable and stimulating part of each day, providing an enjoyable experience for all residents and their loved ones.

By getting to know each individual resident at Stoneleigh, the team encourages everyone to take an active part in life at the home. Whether it be participating in the popular wellbeing and activities programme or supporting residents in embracing the quieter times, they are committed to helping residents to lead their best lives.

Community is an integral part of life at Stoneleigh, and the team is dedicated to supporting residents in building strong relationships in the Stanley neighbourhood, by organising events with local schools, charities and businesses in the area.

The professional care team is on hand to help you or your loved one settle into life in the home. The experienced and friendly home manager leads the team at Stoneleigh to provide the kindest care possible to all residents.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1029

These prices are only a guideline, please contact Stoneleigh Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Susan Dodds (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (36)

Stoneleigh Care Home Reviews (174)

9.8

Stoneleigh Care Home has a Review Score of 9.8 (9.824) out of 10, based on 39 reviews in the last 2 years.
Over all time Stoneleigh Care Home has 174 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Stoneleigh Care Home
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Total of 174, showing 141-160
Review from Elsie B (Resident) assisted by family/friend published on 15 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nice and friendly, nothing was too much bother to them. Clean and well mannered staff at all times.
The food was available all day. Very fresh, plenty to drink too. Even fresh fruit
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Review from Sharon R (Daughter of Resident) published on 15 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good security upon entry. Greeted nicely dressed well mannered happy staff. We were most welcomed. The place throughout was nice and clean, bright, smells nice and heated.
Bedrooms are nice too and very spacious.
Talked to some of the residents too. Activities daily.
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Review from P F (Son of Resident) published on 26 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are approachable and friendly, happy to oblige with any duty of care that my mother has requested, treating her with dignity and respect.
Food and drink seems nice and the home was kept to a high standard of cleanliness at all times.
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Review from Margaret B (Resident) published on 17 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was in for 17 days after an operation and it gave me a chance to feel better to go home and look after myself.
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Review from G A (Regular Volunteer) published on 29 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am a lady who has visited Stoneleigh Care Home every day for the last 22 years. I visit every resident and all the staff, who are always very pleased to see me and treat me as part of the family. If at any point I needed to go into a care home Stoneleigh would be my "home".
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Review from Christine L (Daughter of Resident) published on 27 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Caring staff, comfortable home, happy environment. The "home from home" feel has really helped the transfer from living alone to coming into the care home environment.
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Review from A B (Friend of Resident) published on 22 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Stoneleigh is a friendly environment and makes everyone welcome.
I know that my friend loves it here.
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Review from Jackie N (Daughter of Resident) published on 22 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother stayed for six days respite at Stoneleigh Care Home and was very happy with the care she received.
The staff, food and accommodation were very good.
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Review from Joycelyne H (Aunt of Resident) published on 16 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is clean, pleasant and the staff are so nice to talk to and seem to treat the residents with great kindness and care. I have visited two or three other homes in the Stanley area (to see friends) and I know that if I or any of my loved ones were to need care in a care home, Stoneleigh Care Home
would be the one I hope I could choose.
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Review from Lesley G (Daughter of Resident) published on 13 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home has a lovely feel, I felt it as soon as I walked into initially for a visit. All the staff seem caring, hardworking and friendly from cleaners to carers and entertainment organisers. Residents seem settled and my mother is always clean and well cared for no matter what time I visit.
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Review from J B (Son of Resident) published on 13 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find Stoneleigh has very hard working staff. They go a lot further to help my mother than can, in my view, be necessary.
Food is the best the kitchen staff can do with the budget that I am sure will be in place.
Activities which help to keep older people active are happening on very regular occasions.
This home is safe, secure, warm, friendly and gives peace of mind to other family members. Medical treatment is at hand at all hours. Stoneleigh and staff are very good.
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Review from Delia T (Friend of Resident) published on 10 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care home has a very nice atmosphere when you walk in. The management and staff are very nice. They treat the elderly with dignity and respect. If I had to go into a care home I would choose this one, you cannot fault any of the staff they are all very nice people. Caring and kind to the residents.
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Review from Joan S (Wife of Resident) published on 2 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband came into Stoneleigh Care Home for 2 weeks respite with a view to permanent care. He has been very well looked after by all the staff who are all very caring and cheerful people and nothing is too much trouble. He is treated with dignity and respect.
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Review from Janet P (Daughter-in-law of Resident) published on 4 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mother-in-law has been in Stoneleigh Care Home for over a year and has been joined recently by her husband. The staff have gone out of their way to accommodate them as a couple. They have created a shared bedroom for them so they can be together. I have been particularly impressed with how well looked
after they are, always clean clothes and presentable. Overall, the home has a very comfortable, homely feel and with staff who genuinely care about the well-being of the residents.
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Review from Ariene C (Niece of Resident) published on 28 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Really likes the home. He gets on well with the staff and loves the meals they cook for him.
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Review from A T (Niece of Resident) published on 14 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Pleasant staff, nice cheerful place. When an alarm went off from a room all staff attended promptly, showing their priority was to respond to the residents.
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Review from Angela J (Sister-in-law of Resident) published on 8 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find this care home warm and friendly. My sister-in-law settled here straight away. Staff and management are approachable and listen to any concerns that we have. When you walk through the doors it feels like a home from home. Carers that work upstairs are friendly, interact great with all the residents
and have a good rapport with each other, which shows when dealing with difficult situations. I have nothing but praise for the carers who are cut out for this type of job.
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Review from M J (Son of Resident) published on 1 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The induction and reception process of admitting my mother to Stoneleigh Care Home was carried out in both a professional and friendly way. Things were explained to me carefully, showing a resident centred approach. Although not easy to put the care of a loved one into some else's hands, I felt confident
that the care and activities offered in the home would keep my mam safe and stimulated.
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Review from Peter K (Grandson of Resident) published on 30 August 2016 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I think the home is a nice place to visit my nanna the staff seem very friendly and caring to the residents.
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Review from Sylvia P (Aunt of Resident) published on 3 June 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My niece has settled well. She is very happy. The staff care for her very well. The entire home is always clean and very tidy. Staff always welcome visitors. I am very happy with everything.
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Current Review Score: 9.8 (9.824)

Overview of Review Score

The Review Score of 9.8 (9.824) out of 10 for Stoneleigh Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 39 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.824 for Stoneleigh Care Home is calculated as follows: ( (389 Excellents x 5) + (74 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 467 Ratings = 4.824
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Stoneleigh Care Home is based on 39 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 39 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Jun 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (1)

Susan

Susan Dodds

Job Title: Home Manager Joined: 2018

What does ‘kindness’ mean to you?


"Kindness to me is promoting safety, happiness and dignity."


Susan is a Healthcare Professional with a number of years’ experience in providing care and nursing support to elderly people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Susan closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Stoneleigh.


When asked what she enjoys most about her role, Susan remarked:


“I love working with and getting to know our Residents and hearing their stories.”


Outside of work, Susan enjoys walking holidays in the Lake District and Yorkshire with her partner and spending time with her daughters and grandchildren.


If you would like to find out more information about Stoneleigh, Susan has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Stoneleigh Care Home to verify any information. View our terms and conditions. Stoneleigh Care Home has an Enhanced Service - more info.