Stoneleigh Care Home

Durham Road, Annfield Plain, Stanley DH9 7XH
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9.8 174 Reviews
  • Stoneleigh Care Home, Stanley
Located in lovely town of Stanley, east of Chester-le-Street, Stoneleigh care home offers personalised residential and residential dementia care to older people.

The lovely home offers many facilities for residents to enjoy such as on-site hair salon, landscaped gardens and comfortable areas for unwinding and relaxing. The enhanced wellbeing programme allows residents to pursue hobbies and interests whilst learning new skills.

In the range of dining areas at Stoneleigh, residents can relax and enjoy dining with family and friends. The catering team prides itself on making mealtimes a sociable and stimulating part of each day, providing an enjoyable experience for all residents and their loved ones.

By getting to know each individual resident at Stoneleigh, the team encourages everyone to take an active part in life at the home. Whether it be participating in the popular wellbeing and activities programme or supporting residents in embracing the quieter times, they are committed to helping residents to lead their best lives.

Community is an integral part of life at Stoneleigh, and the team is dedicated to supporting residents in building strong relationships in the Stanley neighbourhood, by organising events with local schools, charities and businesses in the area.

The professional care team is on hand to help you or your loved one settle into life in the home. The experienced and friendly home manager leads the team at Stoneleigh to provide the kindest care possible to all residents.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1029

These prices are only a guideline, please contact Stoneleigh Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Susan Dodds (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (36)

Stoneleigh Care Home Reviews (174)

9.8

Stoneleigh Care Home has a Review Score of 9.8 (9.824) out of 10, based on 39 reviews in the last 2 years.
Over all time Stoneleigh Care Home has 174 reviews.

Overall Experience
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Date Published
  • 174
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Reviewer Connection to Stoneleigh Care Home
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Total of 174, showing 121-140
Review from H H (Resident) published on 1 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good.
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Review from Arlene C (Niece of Resident) published on 1 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle is very well cared for. Staff always let me know when he is not very well. The home is looking very nice and well decorated and a homely feel. Thank you for all you do.
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Review from D S (Resident) published on 10 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I love it here. I like the staff.
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Review from J R (Resident) published on 10 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think this home is excellent.
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Review from Joan S (Daughter of Resident) published on 16 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home is what I would describe as 'very homely'. The staff are kind and considerate.
In my opinion, the rooms only rate 'satisfactory' as there are no en-suite facilities.
Reply from Clare Sheehan, Care Advisor at Stoneleigh Care Home

Thank you for your review; we value all feedback as this helps us to improve our service where required. We really appreciate your very kind words regarding our staff and the care provision at Stoneleigh. Unfortunately, due to the age of the home, we do not offer en-suite facilities although we do have numerous shared facilities for our Resident’s to use.

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Review from Edna C (Regular Volunteer) published on 26 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was employed at the home before I retired 10 years ago and have kept in contact with the home. I support coffee mornings and other fundraising events I find it a very friendly and happy place.
The staff work very hard to keep residents happy and cared for. I too keep the standards expected in this
sort of care home.
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Review from Donald E (Husband of Resident) published on 21 February 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff always pleasant. Home is clean and tidy. Residents seem contented and grounds are kept as tidy as possible.
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Review from Elizabeth Ann R (Resident) published on 21 February 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Home from home staff very friendly and helpful. Good value for money.
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Review from Joe R (Resident) published on 26 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think Stoneleigh is very good. The staff are very nice and I have made lots of friends. I want this home to flourish.
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Review from Margaret P (Resident) published on 26 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the home a very caring place. The staff go out of their way to help when it is needed. The home is kept clean, to a very high standard. Facilities are very good e.g. cold drinks are always available. Activities are well chosen. I am very happy here.
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Review from Margaret C (Resident) published on 25 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A very comfortable and friendly home.
Meals very good and enjoyable.
Entertainment good and varied.
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Review from Darren S (Resident) published on 24 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I like playing bingo and I like doing my exercises with the instructor. I loved going pantomime. All the staff are friendly and pleased to come in and see us.
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Review from C C (Daughter of Resident) published on 25 October 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very friendly, helpful and caring.
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Review from Susan P (Daughter of Resident) published on 21 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have peace of mind knowing mam is looked after by caring staff, well fed and warm. Any health issues are dealt with and a community matron sent for. Her room is clean and clothes always laundered.
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Review from B S (Daughter of Resident) published on 17 August 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Most of the staff are excellent but there are never enough people on duty to carry out caring duties and residents have to wait longer than the allocated time.
The activities are not always carried out because of a shortage of staff.
Outings are very infrequent again, due to the lack of staff.
Reply from HC-One, Careline Team at Stoneleigh Care Home

Thank you for your review and the great comments regarding the staff.
Staffing levels are determined by the dependency levels of our residents which are analysed on a regular basis to ensure we can deliver kind care. I can confirm that the staffing levels at the home are in place as according to the levels recommended by the dependency analysis.
We have organised activities and trips following consultation with our residents and these are advertised on our resident/relative's notice boards and we are always happy to discuss the planned activities with our residents and relatives.

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Review from Bernadette S (Daughter of Resident) published on 16 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mother was admitted in June 2016 the care has been excellent, she was very ill however her health has improved plus her depression has lifted.
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Review from G A (Friend of Resident) published on 15 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I began visiting Stoneleigh in 1995 when a friend of mine was admitted and I managed her affairs. When she died a few years later, I continued to visit all the resident's and I got to know them all by name. This I have done for the past 22 years. I feel that Stoneleigh is my second home and would be
my first choice if I needed care. I find the staff very friendly and enjoy visiting the residents each morning from Monday to Friday.
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Review from Jean W (Sister of Resident) published on 20 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having visited the care home for two years I have found it to be a very warm and friendly the staff are very caring and always offering a cup of tea.
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Review from Diane F (Daughter of Resident) published on 24 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We chose Stoneleigh over other care homes closer to us because it gave a very welcoming first impression. We weren't wrong. The staff at every level are kind, caring and nothing is too much trouble. Obviously, Mam would have preferred to go home, but I feel she is safer and better cared for here
than she would be anywhere else and she loves the interaction with the staff who make as much time for her as their extremely busy schedule allows. In short, the staff make Stoneleigh an excellent care home.
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Review from Vera W (Wife of Resident) published on 24 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would just like to say my husband is well looked after. All carers are very good in everything they do. My husband has high praise for them all. He says the meals are very good and he loves the new bed they got for him.
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Current Review Score: 9.8 (9.824)

Overview of Review Score

The Review Score of 9.8 (9.824) out of 10 for Stoneleigh Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 39 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.824 for Stoneleigh Care Home is calculated as follows: ( (389 Excellents x 5) + (74 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 467 Ratings = 4.824
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Stoneleigh Care Home is based on 39 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 39 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Jun 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (1)

Susan

Susan Dodds

Job Title: Home Manager Joined: 2018

What does ‘kindness’ mean to you?


"Kindness to me is promoting safety, happiness and dignity."


Susan is a Healthcare Professional with a number of years’ experience in providing care and nursing support to elderly people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Susan closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Stoneleigh.


When asked what she enjoys most about her role, Susan remarked:


“I love working with and getting to know our Residents and hearing their stories.”


Outside of work, Susan enjoys walking holidays in the Lake District and Yorkshire with her partner and spending time with her daughters and grandchildren.


If you would like to find out more information about Stoneleigh, Susan has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Stoneleigh Care Home to verify any information. View our terms and conditions. Stoneleigh Care Home has an Enhanced Service - more info.