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Willowdene Care Home

Lizard Lane, Sedgefield, Stockton-on-Tees, Durham TS21 3ET
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Willowdene Care Home, Stockton-on-Tees
Willowdene Care Home, Stockton-on-Tees
Willowdene Care Home, Stockton-on-Tees

Welcome to Willowdene.

Located between Sedgefield and Fishburn in County Durham on Lizard Lane, just off Salter’s Lane, Willowdene Care Home is nestled in charming rural countryside.

The home is a two-storey, purpose-built building which specialises in general nursing, residential and EMI residential care. The Maples houses EMI residential residents and has a secure garden at the front of the home for residents to enjoy. Sycamore houses residential clients who have access...  

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Care Provided by Willowdene Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

Contact Willowdene Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Ruth Wilkinson Robson (Care Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2017
  • Number of floors: 2

Room Information

  • Single Rooms (48)

Visiting

  • A car park is located to the front of the home.

Parking

  • Visitors welcome at any time.

Willowdene Care Home Reviews (112)

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9.9

Willowdene Care Home has a Review Score of 9.9 (9.927) out of 10, based on 27 reviews in the last 2 years. Over all time Willowdene Care Home has 112 reviews.

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Showing 112 reviews matching selected criteria
Review from R M (Daughter of Resident) published on 29 June 2020 Submitted via Postal Card
Overall Experience

I am very pleased with the way the staff and management have dealt with my father and others during this strange COVID time. I have always been able to call and find out how Dad's doing the staff have been very helpful throughout. My dad is hard to please and set in his ways, but they still manage him and his mood swings. I think they all have done extremely well at this time.

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Review from Jonathan B (Son of Resident) published on 21 October 2019 Submitted via Website
Overall Experience
Beautiful grounds and a homely feel.
I could not have found a better place for my dad to live out the rest of his life or better people to care for him. The team here are truly amazing; passionate about what they do and so empathetic and kind.
We owe Willowdene a great debt for all their help, hard work and compassion.

I'd give them more than just 5 stars if I could.

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Review from M W (Resident / Service User) published on 29 August 2019 Submitted via Postal Card
Overall Experience

I am very happy with all the care and attention I receive from the day and night staff and nurses. All are always very happy and smiling.

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Review from J A (Daughter of Resident) published on 29 August 2019 Submitted via Postal Card
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Very hard working and pleasant staff. Welcoming and clean environment.

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Review from J H (Resident / Service User) published on 1 August 2019 Submitted via Postal Card
Overall Experience
Can't say enough.

I am happy here.

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Review from Gerry L (Resident / Service User) published on 23 July 2019 Submitted via Postal Card
Overall Experience

I am happy here.

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Review from Steven K (Resident / Service User) published on 19 July 2019 Submitted via Postal Card
Overall Experience

Lovely, friendly staff. Lots of activities, residents always happy.

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Review from Annette M (Resident / Service User) published on 19 July 2019 Submitted via Postal Card
Overall Experience
Every aspect of care home is good. Staff are caring, food is excellent.
Accommodation is good.
Location is excellent with lovely views of the countryside and wildlife.

There is no aspect of my care here I can fault.

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Review from Darren B (Son-in-law of Resident) published on 30 May 2019 Submitted via Postal Card
Overall Experience
Willowdene Care Home provides an excellent standard of professional care/activities for all the residents.

The staff are always pleasant and accommodating, ten out of ten.

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Review from David L (Son of Resident) published on 15 April 2019 Submitted via Postal Card
Overall Experience
Mother is always clean and tidy and happy in herself.

The staff are always pleasant and helpful.

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Review from A M (Resident / Service User) published on 15 April 2019 Submitted via Postal Card
Overall Experience
I can fault nothing in this care/nursing home.
I have been in 3 now and this outshines the other 2 by far. The staff are professional, welcoming and caring.
The food, no word of a lie, is better than even a top hotel in London. The rooms are well laid out and thoroughly cleaned at all times.

Nothing is too much trouble for all the staff ie management, nurses, carers, laundry, maintenance and cleaners etc.

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Review from K R (Friend of Resident) published on 10 April 2019 Submitted via Postal Card
Overall Experience

A very lovely atmosphere and staff are brilliant and show a lot of love to the residents (well done to all).

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Review from C G (Friend of Resident) published on 28 January 2019 Submitted via Postal Card
Overall Experience
Have visited this care home on a number of occasions over the years and would just like to say what a lovely, friendly, warm welcome I always get every time.
The staff, especially the activities coordinator have the highest level of professionalism.
They can't do enough for the residents, looking after them as a communal group and attending to their individual needs.
Absolutely brilliant.

Well done.

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Review from A C (Daughter of Resident) published on 24 January 2019 Submitted via Postal Card
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Very pleasant hard working carers. Very clean rooms.

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Review from Julie M (Daughter of Resident) published on 16 January 2019 Submitted via Postal Card
Overall Experience

I believe my mother received the best care possible during her 8-year stay in Willowdene. The staff were very efficient and attentive to her even though she wasn't always the easiest person to please. We always found it to a very high standard regarding cleanliness etc.

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Review from Thomas M (Friend of Resident) published on 10 January 2019 Submitted via Review Postal Card
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Friendly staff.

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Review from S L (Daughter of Resident) published on 19 December 2018 Submitted via Review Postal Card
Overall Experience

Cannot fault the services given at this home. Mum, from day one, was made welcome. Staff very att5entive helpful, really clean and warm, meals wonderful and nutritious.

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Review from Rose P (Friend of Resident) published on 26 September 2018 Submitted via Review Postal Card
Overall Experience
I asked Willowdene to accept my friend for end of life care because I remembered the care given to another friend in 2017.

The staff at Willowdene Care Home were amazing. They cared for my friend with kindness. They gave her dignity and made her last days as comfortable as they could. They also gave me support and friendship. I will always remember them and thank them so much for all they did for my friend.

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Review from Anne J (Daughter of Resident) published on 10 September 2018 Submitted via Review Postal Card
Overall Experience
My mother really enjoyed staying in for respite, everyone was so polite when I visited and could not do enough for us.
The home was so clean and always busy but nothing was a problem.

My mother said to me she would not hesitate to go in again, which makes me feel at ease when she was in.

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Review from Nancy H (Respite Resident) published on 10 September 2018 Submitted via Review Postal Card
Overall Experience

Very, very good. Cannot fault at all. Everyone was so kind to me. I would love to come back again.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 06 February 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (4)

Accreditations

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Meet the Team (1)

Ruth Wilkinson Robson
Ruth Wilkinson RobsonJob Title Home Manager

Hi, my name is Ruth and I am the Care Home Manager at Willowdene Care Home. I am pleased to manage this beautiful home. I qualified as a nurse in 1995 (RNLD) and worked for 17 years in the Mental Health and Learning Disabilities sector. I have 20 years of experience in management, 12 of those in Older Peoples Services. I take an open and transparent approach towards the care home,

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Willowdene Care Home to verify any information. View our terms and conditions. Willowdene Care Home has an Enhanced Service -more info.