Welcome to Willowdene.
Located between Sedgefield and Fishburn in County Durham on Lizard Lane, just off Salter’s Lane, Willowdene Care Home is nestled in charming rural countryside.
The home is a two-storey, purpose-built building which specialises in general nursing, residential and EMI residential care. The Maples houses EMI residential residents and has a secure garden at the front of the home for residents to enjoy. Sycamore houses residential clients who have access...
Welcome to Willowdene.
Located between Sedgefield and Fishburn in County Durham on Lizard Lane, just off Salter’s Lane, Willowdene Care Home is nestled in charming rural countryside.
The home is a two-storey, purpose-built building which specialises in general nursing, residential and EMI residential care. The Maples houses EMI residential residents and has a secure garden at the front of the home for residents to enjoy. Sycamore houses residential clients who have access to garden’s in the back of the home and the Elms is the nursing unit located on the second floor.
The home has a dining room and lounge in each unit along with a cosy coffee shop supplying complimentary refreshments for residents and guests and a conservatory. All bedrooms are provided fully furnished with communal shower rooms and bath amenities.
They have a full-time activities coordinator who provides a stimulating programme of creative and fun activities, entertainment, events and outings for residents to choose from, which also includes one-to-one sessions, weekly choir and chair exercises to name but a few.
They have a 4-star award in Food Hygiene awarded in February 2020 and believe food is a huge aspect of care and residents enjoy a cooked breakfast, choice of lunch and dinner meals, supper and hospitality trolley with drinks and cakes throughout the day.
The home has a small car park located at the front of the building for visitors and the nearest bus station is in Sedgefield Town.
The home's manager was awarded a prestigious 'dementia champion award' in 2017 for her work in promoting best practice and developing innovative services for people living with dementia at the home. This included introducing regular 'dementia friends' talks, increasing staff training on dementia awareness, and adding and adapting features to make the home environment more dementia-friendly.
Contact Willowdene Care Home to confirm what's included and get a personalised quote:
Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
Willowdene Care Home has a Review Score of 9.9 (9.930) out of 10, based on 28 reviews in the last 2 years.
Over all time Willowdene Care Home has 113 reviews.
Willowdene is an excellent care home providing a real home from home range of facilities. The accommodation and shared living and dining areas are up to date, comfortable and appropriate. The staff are welcoming and caring, and offer a high-quality of care, the nurses and carers are skilled. Meals...
Willowdene is an excellent care home providing a real home from home range of facilities. The accommodation and shared living and dining areas are up to date, comfortable and appropriate. The staff are welcoming and caring, and offer a high-quality of care, the nurses and carers are skilled. Meals are prepared on-site and well received. Residents have the choice of access to a good range of activities, and family members are welcome.
I am very pleased with the way the staff and management have dealt with my father and others during this strange COVID time. I have always been able to call and find out how Dad's doing the staff have been very helpful throughout. My dad is hard to please and set in his ways, but they still manage...
I am very pleased with the way the staff and management have dealt with my father and others during this strange COVID time. I have always been able to call and find out how Dad's doing the staff have been very helpful throughout. My dad is hard to please and set in his ways, but they still manage him and his mood swings. I think they all have done extremely well at this time.
We owe Willowdene a great debt for all their help,...
I'd give them more than just 5 stars if I could.
I am very happy with all the care and attention I receive from the day and night staff and nurses. All are always very happy and smiling.
I am very happy with all the care and attention I receive from the day and night staff and nurses. All are always very happy and smiling.
Very hard working and pleasant staff. Welcoming and clean environment.
Very hard working and pleasant staff. Welcoming and clean environment.
I am happy here.
I am happy here.
I am happy here.
I am happy here.
Lovely, friendly staff. Lots of activities, residents always happy.
Lovely, friendly staff. Lots of activities, residents always happy.
There is no aspect of my care here I can fault.
There is no aspect of my care here I can fault.
The staff are always pleasant and accommodating, ten out of ten.
The staff are always pleasant and accommodating, ten out of ten.
The staff are always pleasant and helpful.
The staff are always pleasant and helpful.
The food, no word of a lie, is better than even a top hotel in London. The rooms are well laid out and thoroughly cleaned at all...
Nothing is too much trouble for all the staff ie management, nurses, carers, laundry, maintenance and cleaners etc.
A very lovely atmosphere and staff are brilliant and show a lot of love to the residents (well done to all).
A very lovely atmosphere and staff are brilliant and show a lot of love to the residents (well done to all).
They can't do enough for the residents, looking...
Well done.
Very pleasant hard working carers. Very clean rooms.
Very pleasant hard working carers. Very clean rooms.
I believe my mother received the best care possible during her 8-year stay in Willowdene. The staff were very efficient and attentive to her even though she wasn't always the easiest person to please. We always found it to a very high standard regarding cleanliness etc.
I believe my mother received the best care possible during her 8-year stay in Willowdene. The staff were very efficient and attentive to her even though she wasn't always the easiest person to please. We always found it to a very high standard regarding cleanliness etc.
Friendly staff.
Friendly staff.
Cannot fault the services given at this home. Mum, from day one, was made welcome. Staff very att5entive helpful, really clean and warm, meals wonderful and nutritious.
Cannot fault the services given at this home. Mum, from day one, was made welcome. Staff very att5entive helpful, really clean and warm, meals wonderful and nutritious.
The staff at Willowdene Care Home were amazing. They cared for my friend with kindness. They gave her dignity and made her last days as comfortable as they could. They also...
The staff at Willowdene Care Home were amazing. They cared for my friend with kindness. They gave her dignity and made her last days as comfortable as they could. They also gave me support and friendship. I will always remember them and thank them so much for all they did for my friend.
My mother said to me she would not hesitate to go in again, which makes me feel at ease when she was in.
My mother said to me she would not hesitate to go in again, which makes me feel at ease when she was in.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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Hi, my name is Ruth and I am the Care Home Manager at Willowdene Care Home. I am pleased to manage this beautiful home. I qualified as a nurse in...
Hi, my name is Ruth and I am the Care Home Manager at Willowdene Care Home. I am pleased to manage this beautiful home. I qualified as a nurse in 1995 (RNLD) and worked for 17 years in the Mental Health and Learning Disabilities sector. I have 20 years of experience in management, 12 of those in Older Peoples Services. I take an open and transparent approach towards the care home,
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