
Willowdene Care Home provided exceptional care for my grandad, treating him with the utmost respectC U(Granddaughter of Resident/Service User)

I could not wish for a better place to both keep my mother safe and to put my mind at easeJeff V(Son of Resident/Service User)

What a lovely place, with a warm welcome, and lovely and friendly staff.P M(Resident / Service User)

Willowdene Care Home provided exceptional care for my grandad, treating him with the utmost respectC U(Granddaughter of Resident/Service User)

I could not wish for a better place to both keep my mother safe and to put my mind at easeJeff V(Son of Resident/Service User)

What a lovely place, with a warm welcome, and lovely and friendly staff.P M(Resident / Service User)

Welcome to Willowdene.
Located between Sedgefield and Fishburn in County Durham on Lizard Lane, just off Salter’s Lane, Willowdene Care Home is nestled in charming rural countryside.
The home is a two-storey, purpose-built building which specialises in general nursing, residential and EMI residential care. The Maples houses EMI residential residents and has a secure garden at the front of the home for residents to enjoy. Sycamore houses residential clients who have access...
Care Provided by Willowdene Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 48 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
The price(s) shown are provided by the care home. Contact Willowdene Care Home for full pricing details and T&Cs.
Contact Willowdene Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Maria Mallaband Care Group Ltd
- Private Owned
Person in charge
- Ruth Wilkinson Robson(Care Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2017
- Number of floors: 2
Room Information
- Single Rooms (48)
Visiting
- A car park is located to the front of the home.
Parking
- Visitors welcome at any time.
Willowdene Care Home Reviews (110)
Willowdene Care Home has a Review Score of 9.9 (9.905) out of 10, based on 27 reviews in the last 2 years.
Over all time Willowdene Care Home has 110 reviews.
I am very happy with all the care and attention I receive from the day and night staff and nurses. All are always very happy and smiling.
Very hard working and pleasant staff. Welcoming and clean environment.
I am happy here.
I am happy here.
Lovely, friendly staff. Lots of activities, residents always happy.
Accommodation is good.
Location is excellent with lovely views of the countryside and wildlife.
There is no aspect of my care here I can fault.
The staff are always pleasant and accommodating, ten out of ten.
The staff are always pleasant and helpful.
I have been in 3 now and this outshines the other 2 by far. The staff are professional, welcoming and caring.
The food, no word of a lie, is better than even a top hotel in London. The rooms are well laid out and thoroughly cleaned at all times.
Nothing is too much trouble for all the staff ie management, nurses, carers, laundry, maintenance and cleaners etc.
A very lovely atmosphere and staff are brilliant and show a lot of love to the residents (well done to all).
The staff, especially the activities coordinator have the highest level of professionalism.
They can't do enough for the residents, looking after them as a communal group and attending to their individual needs.
Absolutely brilliant.
Well done.
Very pleasant hard working carers. Very clean rooms.
I believe my mother received the best care possible during her 8-year stay in Willowdene. The staff were very efficient and attentive to her even though she wasn't always the easiest person to please. We always found it to a very high standard regarding cleanliness etc.
Friendly staff.
Cannot fault the services given at this home. Mum, from day one, was made welcome. Staff very att5entive helpful, really clean and warm, meals wonderful and nutritious.
The staff at Willowdene Care Home were amazing. They cared for my friend with kindness. They gave her dignity and made her last days as comfortable as they could. They also gave me support and friendship. I will always remember them and thank them so much for all they did for my friend.
The home was so clean and always busy but nothing was a problem.
My mother said to me she would not hesitate to go in again, which makes me feel at ease when she was in.
Very, very good. Cannot fault at all. Everyone was so kind to me. I would love to come back again.
During dad's stay at this home, I have utmost respect and confidence that the care he has received since being in here has been of the highest standards. The staff are fantastic and are so helpful in trying to keep dad comfortable. Nothing seems to be an issue with any of your staff. I feel so confident in the ability of the care he gets. The levels of cleanliness, food and hygiene and care are 100% better than the last care home he was at within this county. The nurses seem to care so much for the patients' well-being at all times. Keep up the quality work.
My mother passed away peacefully in February 2018. She had been a resident of Willowdene Care Home for the past 18 months and received first class care with her personal care and everything she needed from carers, cleaning staff, kitchen staff. Everyone is so friendly. It's like another family and I cannot praise them enough.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 February 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Willowdene Care Home.
There are no upcoming events for Willowdene Care Home.
Awards / Recognitions (7)
- 30 Jan 2026Recipient: Willowdene Care Home
- 28 Feb 2023Recipient: Willowdene Care Home
- 30 Jun 2022Recipient: Willowdene Care Home
Accreditations
There are no accreditations posted yet for Willowdene Care Home.
Meet the Team (1)

Hi, my name is Ruth and I am the Care Home Manager at Willowdene Care Home. I am pleased to manage this beautiful home. I qualified as a nurse in 1995 (RNLD) and worked for 17 years in the Mental Health and Learning Disabilities sector. I have 20 years of experience in management, 12 of those in Older Peoples Services. I take an open and transparent approach towards the care home,
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Willowdene Care Home to verify any information. View our terms and conditions. Willowdene Care Home has an Enhanced Service -more info.
