
Willowdene Care Home provided exceptional care for my grandad, treating him with the utmost respectC U(Granddaughter of Resident/Service User)

I could not wish for a better place to both keep my mother safe and to put my mind at easeJeff V(Son of Resident/Service User)

What a lovely place, with a warm welcome, and lovely and friendly staff.P M(Resident / Service User)

Willowdene Care Home provided exceptional care for my grandad, treating him with the utmost respectC U(Granddaughter of Resident/Service User)

I could not wish for a better place to both keep my mother safe and to put my mind at easeJeff V(Son of Resident/Service User)

What a lovely place, with a warm welcome, and lovely and friendly staff.P M(Resident / Service User)

Welcome to Willowdene.
Located between Sedgefield and Fishburn in County Durham on Lizard Lane, just off Salter’s Lane, Willowdene Care Home is nestled in charming rural countryside.
The home is a two-storey, purpose-built building which specialises in general nursing, residential and EMI residential care. The Maples houses EMI residential residents and has a secure garden at the front of the home for residents to enjoy. Sycamore houses residential clients who have access...
Care Provided by Willowdene Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 48 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
The price(s) shown are provided by the care home. Contact Willowdene Care Home for full pricing details and T&Cs.
Contact Willowdene Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Maria Mallaband Care Group Ltd
- Private Owned
Person in charge
- Ruth Wilkinson Robson(Care Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2017
- Number of floors: 2
Room Information
- Single Rooms (48)
Visiting
- A car park is located to the front of the home.
Parking
- Visitors welcome at any time.
Willowdene Care Home Reviews (110)
Willowdene Care Home has a Review Score of 9.9 (9.905) out of 10, based on 27 reviews in the last 2 years.
Over all time Willowdene Care Home has 110 reviews.
I have been greatly impressed with the care and friendliness of all staff, nothing is a trouble to them. Having been involved in nursing all my working life, it is a pleasure and relief that my brother is so well cared for in lovely surroundings.
A good care home, staff good and thoughtful.
A first-rate residential home. My brother is in a great place and the staff are excellent. I recommend this place to everyone.
I have lived here for years.
Have enjoyed my stay, bed very comfortable, staff are all very kind.
Lovely care home, nice staff. Enjoy activities, we have lots of fun.
Excellent care, staff friendly and caring. Would recommend Willowdene Care Home to anyone.
When you first enter the home the atmosphere is very friendly. The staff are very good and extremely helpful when needed, they attend very quickly. The food is very good and variable. My overall stay at the home has been very enjoyable.
My mother is receiving the level of care she requires. The care home is a pleasant place to visit and the staff are polite and professional.
Lovely care home. Staff and food are very good. Visiting and availability is good.
The staff have taken excellent care of my mam and I'm happy with her progress.
Very helpful and friendly staff. Very clean and tidy home. I feel confident and safe when I visit due to the COVID-19 restrictions. My mother is always happy when I visit and clean and "tidy" looking this all makes me happy and content she is being looked after. Willowdene is a wonderful care home I can't fault it.
The best of the best. Staff are a credit to the home and its residents. A feeling of calm comes over me when entering this home. It is so secure yet such a refreshing atmosphere. I am so grateful that my mother and I found you. I have every intention of spreading the good news of Willowdene.
Even during difficult covid times, the staff went above and beyond with updates, genuine empathy, courtesy and arrangements for us to say our goodbyes.
I was able to visit once to say goodbye, and every member of staff I spoke to was so respectful. I felt they genuinely cared. One particular nurse explained what I should expect when I see my grandma, explaining how things were and why. She reassured me that should I need their support, just to call for them.
Management has been equally as good.
Thank you all for making my grandma comfortable, clean and cared for in her final days and for the dignity, she said she had felt was shown.
Home and staff are just what we wanted. Could not get a nicer staff. 5 star. All round, a fantastic care home.
I am more than happy with the care and attention he is receiving, and may it continue.
The nursing staff and carers are very professional and care for Mum's every need with dignity and respect.
Management are very helpful and efficient.
Willowdene is an excellent care home providing a real home from home range of facilities. The accommodation and shared living and dining areas are up to date, comfortable and appropriate. The staff are welcoming and caring, and offer a high-quality of care, the nurses and carers are skilled. Meals are prepared on-site and well received. Residents have the choice of access to a good range of activities, and family members are welcome.
I am very pleased with the way the staff and management have dealt with my father and others during this strange COVID time. I have always been able to call and find out how Dad's doing the staff have been very helpful throughout. My dad is hard to please and set in his ways, but they still manage him and his mood swings. I think they all have done extremely well at this time.
I could not have found a better place for my dad to live out the rest of his life or better people to care for him. The team here are truly amazing; passionate about what they do and so empathetic and kind.
We owe Willowdene a great debt for all their help, hard work and compassion.
I'd give them more than just 5 stars if I could.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 February 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Willowdene Care Home.
There are no upcoming events for Willowdene Care Home.
Awards / Recognitions (7)
- 30 Jan 2026Recipient: Willowdene Care Home
- 28 Feb 2023Recipient: Willowdene Care Home
- 30 Jun 2022Recipient: Willowdene Care Home
Accreditations
There are no accreditations posted yet for Willowdene Care Home.
Meet the Team (1)

Hi, my name is Ruth and I am the Care Home Manager at Willowdene Care Home. I am pleased to manage this beautiful home. I qualified as a nurse in 1995 (RNLD) and worked for 17 years in the Mental Health and Learning Disabilities sector. I have 20 years of experience in management, 12 of those in Older Peoples Services. I take an open and transparent approach towards the care home,
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Willowdene Care Home to verify any information. View our terms and conditions. Willowdene Care Home has an Enhanced Service -more info.
