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Willowdene Care Home

Lizard Lane, Sedgefield, Stockton-on-Tees, Durham TS21 3ET
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Willowdene Care Home provided exceptional care for my grandad, treating him with the utmost respectC U(Granddaughter of Resident/Service User)
Willowdene Care Home, Stockton-on-Tees
I could not wish for a better place to both keep my mother safe and to put my mind at easeJeff V(Son of Resident/Service User)
Willowdene Care Home, Stockton-on-Tees
What a lovely place, with a warm welcome, and lovely and friendly staff.P M(Resident / Service User)
Willowdene Care Home, Stockton-on-Tees

Welcome to Willowdene.

Located between Sedgefield and Fishburn in County Durham on Lizard Lane, just off Salter’s Lane, Willowdene Care Home is nestled in charming rural countryside.

The home is a two-storey, purpose-built building which specialises in general nursing, residential and EMI residential care. The Maples houses EMI residential residents and has a secure garden at the front of the home for residents to enjoy. Sycamore houses residential clients who have access...  

Care Provided by Willowdene Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,300N/A
Residential Dementia CareFrom £1,400N/A
Nursing CareFrom £1,554N/A
Nursing Dementia CareFrom £1,619N/A

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

Contact Willowdene Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Ruth Wilkinson Robson(Care Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2017
  • Number of floors: 2

Room Information

  • Single Rooms (48)

Visiting

  • A car park is located to the front of the home.

Parking

  • Visitors welcome at any time.

Willowdene Care Home Reviews (110)

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9.9

Willowdene Care Home has a Review Score of 9.9 (9.905) out of 10, based on 27 reviews in the last 2 years. Over all time Willowdene Care Home has 110 reviews.

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Showing 110 reviews matching selected criteria
Review from Elizabeth G (Sister of Resident) published on 11 October 2021 Submitted via Postal Card
Overall Experience

I have been greatly impressed with the care and friendliness of all staff, nothing is a trouble to them. Having been involved in nursing all my working life, it is a pleasure and relief that my brother is so well cared for in lovely surroundings.

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Review from S D (Resident / Service User) published on 11 October 2021 Submitted via Postal Card
Overall Experience

A good care home, staff good and thoughtful.

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Review from Leslie D (Brother of Resident) published on 28 September 2021 Submitted via Postal Card
Overall Experience

A first-rate residential home. My brother is in a great place and the staff are excellent. I recommend this place to everyone.

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Review from A J (Resident / Service User) published on 21 September 2021 Submitted via Postal Card
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I am satisfied with the care.

I have lived here for years.

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Review from Hilda H (Resident / Service User) published on 21 September 2021 Submitted via Postal Card
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Have enjoyed my stay, bed very comfortable, staff are all very kind.

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Review from S D (Resident / Service User) published on 20 September 2021 Submitted via Postal Card
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Lovely care home, nice staff. Enjoy activities, we have lots of fun.

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Review from G R (Daughter of Resident) published on 20 September 2021 Submitted via Postal Card
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Excellent care, staff friendly and caring. Would recommend Willowdene Care Home to anyone.

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Review from J M (Respite Resident) published on 1 September 2021 Submitted via Postal Card
Overall Experience

When you first enter the home the atmosphere is very friendly. The staff are very good and extremely helpful when needed, they attend very quickly. The food is very good and variable. My overall stay at the home has been very enjoyable.

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Review from B P (Daughter of Resident) published on 16 August 2021 Submitted via Postal Card
Overall Experience

My mother is receiving the level of care she requires. The care home is a pleasant place to visit and the staff are polite and professional.

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Review from William L (Brother of Resident) published on 4 June 2021 Submitted via Postal Card
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Lovely care home. Staff and food are very good. Visiting and availability is good.

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Review from S C (Daughter of Resident) published on 1 June 2021 Submitted via Postal Card
Overall Experience
The home has handled the Covid virus well, keeping the residents as safe as possible.

The staff have taken excellent care of my mam and I'm happy with her progress.

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Review from L D (Daughter of Resident) published on 1 June 2021 Submitted via Postal Card
Overall Experience

Very helpful and friendly staff. Very clean and tidy home. I feel confident and safe when I visit due to the COVID-19 restrictions. My mother is always happy when I visit and clean and "tidy" looking this all makes me happy and content she is being looked after. Willowdene is a wonderful care home I can't fault it.

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Review from Sandra P (Daughter of Resident) published on 14 May 2021 Submitted via Postal Card
Overall Experience

The best of the best. Staff are a credit to the home and its residents. A feeling of calm comes over me when entering this home. It is so secure yet such a refreshing atmosphere. I am so grateful that my mother and I found you. I have every intention of spreading the good news of Willowdene.

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Review from Kelly C (Granddaughter of Resident) published on 16 December 2020 Submitted via Website
Overall Experience
The end of life care, respect and dignity shown to my grandma in December 2020 was brilliant.
Even during difficult covid times, the staff went above and beyond with updates, genuine empathy, courtesy and arrangements for us to say our goodbyes.
I was able to visit once to say goodbye, and every member of staff I spoke to was so respectful. I felt they genuinely cared. One particular nurse explained what I should expect when I see my grandma, explaining how things were and why. She reassured me that should I need their support, just to call for them.
Management has been equally as good.

Thank you all for making my grandma comfortable, clean and cared for in her final days and for the dignity, she said she had felt was shown.

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Review from G G (Sister of Resident) published on 30 September 2020 Submitted via Postal Card
Overall Experience

Home and staff are just what we wanted. Could not get a nicer staff. 5 star. All round, a fantastic care home.

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Review from S H (Wife of Resident) published on 3 August 2020 Submitted via Postal Card
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I am more than happy with the care and attention he is receiving, and may it continue.

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Review from B H (Daughter of Resident) published on 17 July 2020 Submitted via Postal Card
Overall Experience
My experience when entering Willowdene Care Home is the clean and homely environment, helpful, friendly staff and the high quality of care my mum has received and continues to receive is amazing.
The nursing staff and carers are very professional and care for Mum's every need with dignity and respect.

Management are very helpful and efficient.

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Review from S C (Daughter of Resident) published on 8 July 2020 Submitted via Postal Card
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Willowdene is an excellent care home providing a real home from home range of facilities. The accommodation and shared living and dining areas are up to date, comfortable and appropriate. The staff are welcoming and caring, and offer a high-quality of care, the nurses and carers are skilled. Meals are prepared on-site and well received. Residents have the choice of access to a good range of activities, and family members are welcome.

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Review from R M (Daughter of Resident) published on 29 June 2020 Submitted via Postal Card
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I am very pleased with the way the staff and management have dealt with my father and others during this strange COVID time. I have always been able to call and find out how Dad's doing the staff have been very helpful throughout. My dad is hard to please and set in his ways, but they still manage him and his mood swings. I think they all have done extremely well at this time.

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Review from Jonathan B (Son of Resident) published on 21 October 2019 Submitted via Website
Overall Experience
Beautiful grounds and a homely feel.
I could not have found a better place for my dad to live out the rest of his life or better people to care for him. The team here are truly amazing; passionate about what they do and so empathetic and kind.
We owe Willowdene a great debt for all their help, hard work and compassion.

I'd give them more than just 5 stars if I could.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 06 February 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (7)

Accreditations

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Meet the Team (1)

Ruth Wilkinson Robson
Ruth Wilkinson RobsonJob Title:Home Manager

Hi, my name is Ruth and I am the Care Home Manager at Willowdene Care Home. I am pleased to manage this beautiful home. I qualified as a nurse in 1995 (RNLD) and worked for 17 years in the Mental Health and Learning Disabilities sector. I have 20 years of experience in management, 12 of those in Older Peoples Services. I take an open and transparent approach towards the care home,

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Willowdene Care Home to verify any information. View our terms and conditions. Willowdene Care Home has an Enhanced Service -more info.