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Located between Sedgefield and Fishburn in County Durham on Lizard Lane, just off Salter’s Lane, Willowdene Care Home is nestled in charming rural countryside.
The home is a two-storey, purpose-built building which specialises in general nursing, residential and EMI residential care. The Maples houses EMI residential residents and has a secure garden at the front of the home for residents to enjoy. Sycamore houses residential clients who have access...
Welcome to Willowdene.
Located between Sedgefield and Fishburn in County Durham on Lizard Lane, just off Salter’s Lane, Willowdene Care Home is nestled in charming rural countryside.
The home is a two-storey, purpose-built building which specialises in general nursing, residential and EMI residential care. The Maples houses EMI residential residents and has a secure garden at the front of the home for residents to enjoy. Sycamore houses residential clients who have access to garden’s in the back of the home and the Elms is the nursing unit located on the second floor.
The home has a dining room and lounge in each unit along with a cosy coffee shop supplying complimentary refreshments for residents and guests and a conservatory. All bedrooms are provided fully furnished with communal shower rooms and bath amenities.
They have a full-time activities coordinator who provides a stimulating programme of creative and fun activities, entertainment, events and outings for residents to choose from, which also includes one-to-one sessions, weekly choir and chair exercises to name but a few.
They have a 4-star award in Food Hygiene awarded in February 2020 and believe food is a huge aspect of care and residents enjoy a cooked breakfast, choice of lunch and dinner meals, supper and hospitality trolley with drinks and cakes throughout the day.
The home has a small car park located at the front of the building for visitors and the nearest bus station is in Sedgefield Town.
The home's manager was awarded a prestigious 'dementia champion award' in 2017 for her work in promoting best practice and developing innovative services for people living with dementia at the home. This included introducing regular 'dementia friends' talks, increasing staff training on dementia awareness, and adding and adapting features to make the home environment more dementia-friendly.
Care Provided by Willowdene Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 48 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Willowdene Care Home to confirm what's included and get a personalised quote:
Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Highgate Care Services Ltd
- Private Owned
Person in charge
- Ruth Wilkinson Robson (Care Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2017
- Number of floors: 2
Room Information
- Single Rooms (48)
Visiting
- A car park is located to the front of the home.
Parking
- Visitors welcome at any time.
Willowdene Care Home Reviews (113)
Willowdene Care Home has a Review Score of 9.9 (9.930) out of 10, based on 28 reviews in the last 2 years.
Over all time Willowdene Care Home has 113 reviews.
Lovely friends in the care home. I enjoy the activities, we all enjoy it.
Lovely friends in the care home. I enjoy the activities, we all enjoy it.
I have a lovely room and the staff are kind and helpful.
I have a lovely room and the staff are kind and helpful.
The manager and all the staff at Willowdene are friendly and approachable at all times in what has been a difficult situation with Covid-19. I have not been able to visit my mum in the normal way because of Covid rules but the home has helped as much as possible with Skype calling and other...
The manager and all the staff at Willowdene are friendly and approachable at all times in what has been a difficult situation with Covid-19. I have not been able to visit my mum in the normal way because of Covid rules but the home has helped as much as possible with Skype calling and other visiting opportunities when rules have been relaxed. My mum has advanced dementia but I know she is well cared for because she is happy.
I have been greatly impressed with the care and friendliness of all staff, nothing is a trouble to them. Having been involved in nursing all my working life, it is a pleasure and relief that my brother is so well cared for in lovely surroundings.
I have been greatly impressed with the care and friendliness of all staff, nothing is a trouble to them. Having been involved in nursing all my working life, it is a pleasure and relief that my brother is so well cared for in lovely surroundings.
A good care home, staff good and thoughtful.
A good care home, staff good and thoughtful.
A first-rate residential home. My brother is in a great place and the staff are excellent. I recommend this place to everyone.
A first-rate residential home. My brother is in a great place and the staff are excellent. I recommend this place to everyone.
I have lived here for years.
I have lived here for years.
Have enjoyed my stay, bed very comfortable, staff are all very kind.
Have enjoyed my stay, bed very comfortable, staff are all very kind.
Lovely care home, nice staff. Enjoy activities, we have lots of fun.
Lovely care home, nice staff. Enjoy activities, we have lots of fun.
Excellent care, staff friendly and caring. Would recommend Willowdene Care Home to anyone.
Excellent care, staff friendly and caring. Would recommend Willowdene Care Home to anyone.
When you first enter the home the atmosphere is very friendly. The staff are very good and extremely helpful when needed, they attend very quickly. The food is very good and variable. My overall stay at the home has been very enjoyable.
When you first enter the home the atmosphere is very friendly. The staff are very good and extremely helpful when needed, they attend very quickly. The food is very good and variable. My overall stay at the home has been very enjoyable.
My mother is receiving the level of care she requires. The care home is a pleasant place to visit and the staff are polite and professional.
My mother is receiving the level of care she requires. The care home is a pleasant place to visit and the staff are polite and professional.
Lovely care home. Staff and food are very good. Visiting and availability is good.
Lovely care home. Staff and food are very good. Visiting and availability is good.
The staff have taken excellent care of my mam and I'm happy with her progress.
The staff have taken excellent care of my mam and I'm happy with her progress.
Very helpful and friendly staff. Very clean and tidy home. I feel confident and safe when I visit due to the COVID-19 restrictions. My mother is always happy when I visit and clean and "tidy" looking this all makes me happy and content she is being looked after. Willowdene is a wonderful care home...
Very helpful and friendly staff. Very clean and tidy home. I feel confident and safe when I visit due to the COVID-19 restrictions. My mother is always happy when I visit and clean and "tidy" looking this all makes me happy and content she is being looked after. Willowdene is a wonderful care home I can't fault it.
The best of the best. Staff are a credit to the home and its residents. A feeling of calm comes over me when entering this home. It is so secure yet such a refreshing atmosphere. I am so grateful that my mother and I found you. I have every intention of spreading the good news of Willowdene.
The best of the best. Staff are a credit to the home and its residents. A feeling of calm comes over me when entering this home. It is so secure yet such a refreshing atmosphere. I am so grateful that my mother and I found you. I have every intention of spreading the good news of Willowdene.
Even during difficult covid times, the staff went above and beyond with updates, genuine empathy, courtesy and arrangements for us to say our goodbyes.
I was able to visit once to say goodbye, and...
Even during difficult covid times, the staff went above and beyond with updates, genuine empathy, courtesy and arrangements for us to say our goodbyes.
I was able to visit once to say goodbye, and every member of staff I spoke to was so respectful. I felt they genuinely cared. One particular nurse explained what I should expect when I see my grandma, explaining how things were and why. She reassured me that should I need their support, just to call for them.
Management has been equally as good.
Thank you all for making my grandma comfortable, clean and cared for in her final days and for the dignity, she said she had felt was shown.
Home and staff are just what we wanted. Could not get a nicer staff. 5 star. All round, a fantastic care home.
Home and staff are just what we wanted. Could not get a nicer staff. 5 star. All round, a fantastic care home.
I am more than happy with the care and attention he is receiving, and may it continue.
I am more than happy with the care and attention he is receiving, and may it continue.
The nursing staff and carers are very professional and care for Mum's every need with dignity and...
The nursing staff and carers are very professional and care for Mum's every need with dignity and respect.
Management are very helpful and efficient.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 February 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Willowdene Care Home.
There are no upcoming events for Willowdene Care Home.
Awards / Recognitions (4)
- 30 Jan 2026Recipient: Willowdene Care Home
- 28 Feb 2023Recipient: Willowdene Care Home
- 30 Jun 2022Recipient: Willowdene Care Home
Accreditations
There are no accreditations posted yet for Willowdene Care Home.
Meet the Team (1)

Hi, my name is Ruth and I am the Care Home Manager at Willowdene Care Home. I am pleased to manage this beautiful home. I qualified as a nurse in...
Hi, my name is Ruth and I am the Care Home Manager at Willowdene Care Home. I am pleased to manage this beautiful home. I qualified as a nurse in 1995 (RNLD) and worked for 17 years in the Mental Health and Learning Disabilities sector. I have 20 years of experience in management, 12 of those in Older Peoples Services. I take an open and transparent approach towards the care home,
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