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Willowdene Care Home

Lizard Lane, Sedgefield, Stockton-on-Tees, Durham TS21 3ET
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Willowdene Care Home provided exceptional care for my grandad, treating him with the utmost respectC U(Granddaughter of Resident/Service User)
Willowdene Care Home, Stockton-on-Tees
I could not wish for a better place to both keep my mother safe and to put my mind at easeJeff V(Son of Resident/Service User)
Willowdene Care Home, Stockton-on-Tees
What a lovely place, with a warm welcome, and lovely and friendly staff.P M(Resident / Service User)
Willowdene Care Home, Stockton-on-Tees

Welcome to Willowdene.

Located between Sedgefield and Fishburn in County Durham on Lizard Lane, just off Salter’s Lane, Willowdene Care Home is nestled in charming rural countryside.

The home is a two-storey, purpose-built building which specialises in general nursing, residential and EMI residential care. The Maples houses EMI residential residents and has a secure garden at the front of the home for residents to enjoy. Sycamore houses residential clients who have access...  

Care Provided by Willowdene Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,300N/A
Residential Dementia CareFrom £1,400N/A
Nursing CareFrom £1,554N/A
Nursing Dementia CareFrom £1,619N/A

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

Contact Willowdene Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Ruth Wilkinson Robson(Care Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2017
  • Number of floors: 2

Room Information

  • Single Rooms (48)

Visiting

  • A car park is located to the front of the home.

Parking

  • Visitors welcome at any time.

Willowdene Care Home Reviews (110)

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9.9

Willowdene Care Home has a Review Score of 9.9 (9.905) out of 10, based on 27 reviews in the last 2 years. Over all time Willowdene Care Home has 110 reviews.

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Review from J C (Daughter of Resident) published on 24 July 2023 Submitted via Postal Card
Overall Experience

We recently moved my mum to Willowdene Care Home from another home, which we didn't feel she was safe. The difference in care is incredible! The staff really do seem to want to do their very best for the residents. From the moment Mum arrived, we knew we'd made the right decision. Mum seems more content and she is even walking around more as her mobility has improved. Staff seem to be well trained and knowledgeable as well as being very proactive. Willowdene Care Home has made a difference to my and my sister's life already as we feel reassured that Mum's getting the care she deserves and that's a huge relief to us. Thank you!

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Review from Doris P (Friend of Resident) published on 19 July 2023 Submitted via Postal Card
Overall Experience

Impressed by the dedication of staff - needs of clients are all noted and acted upon with a very pleasant attitude.

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Review from Michael B (Relative of Resident) published on 19 July 2023 Submitted via Postal Card
Overall Experience

Willowdene Care Home had a coffee morning and was a great success for residents and visitors/family. Carers were very welcoming and friendly, as were all the staff, and a very enjoyable day was had and was great to see residents enjoying the day.

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Review from John W (Husband of Resident) published on 19 July 2023 Submitted via Postal Card
Overall Experience

Always made to feel welcome by all members of staff. The atmosphere is always positive and residents look happy and well cared for

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Review from Lesley M (Daughter of Resident) published on 17 July 2023 Submitted via Postal Card
Overall Experience

All staff were excellent, nothing has been too much to ask. All mother's care needs were catered for. Communication with all the staff was excellent throughout her stay.

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Review from Dave T (Husband of Resident) published on 5 July 2023 Submitted via Postal Card
Overall Experience

Happy with the care my wife receives.

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Review from Judith E (Friend of Resident) published on 5 June 2023 Submitted via Postal Card
Overall Experience

I visit my friend in the dementia wing and I have always been very impressed by the care and friendliness of the staff, sometimes under very difficult circumstances. I cared for my elderly mother when she had dementia so I know very well how hard it can be. They always seem to be able to keep their sense of humour but also they treat the patients with dignity. I also know a few of the other residents who are very happy there.

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Review from Heather P (Daughter of Resident) published on 1 June 2023 Submitted via Postal Card
Overall Experience

I am extremely impressed with the care my mother has received at Willowdene Care Home. All of the staff have been exceptionally helpful, polite and friendly, often going above and beyond. My mother praises the staff continuously and has not waivered in her gratefulness for the care provided by all staff, from the nurses to the carers, cleaning staff and catering team. I wish to add that our experience of care was fabulous.

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Review from Grace M (Resident / Service User) published on 23 March 2023 Submitted via Postal Card
Overall Experience

I am truly thankful to have such a caring home in beautiful surroundings which provides entertainment indoors and outdoors ie: squirrels, rabbits, birds and in summer, horses in the meadow.

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Review from M H (Resident / Service User) published on 23 March 2023 Submitted via Postal Card
Overall Experience
Lovely staff. I am well looked after.

I like to go out with other residents.

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Review from Gerry P (Son-in-law of Resident) published on 9 January 2023 Submitted via Postal Card
Overall Experience
My first impression as I walked into the home was the fresh and airy atmosphere. The care that was provided, by far exceeded my expectations. The staff throughout the home were professional with a friendly and caring attitude.

Mother-in-law was very happy with the whole experience and says she would happily return.

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Review from Jacqueline P (Daughter of Resident) published on 5 January 2023 Submitted via Postal Card
Overall Experience

My mother is very precious to me and leaving her care in the hand of strangers was extremely worrying. However, all my concerns were needless when I saw how happy and settled mum was at Willowdene. This was down to the wonderful staff who worked tirelessly to give her the best possible care. Mum was listened to, looked after with dignity and respect and reassured when anxious. Willowdene is spotlessly clean and the meals smelt and looked delicious! The admin side of mum's stay was smooth and efficient too. Mum will be returning to Willowdene and I feel confident in her being there as I know they will meet her needs in every way possible.

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Review from B P (Resident / Service User) published on 20 October 2022 Submitted via Postal Card
Overall Experience

Lovely staff, happy home with lots to do and kind people.

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Review from Richard W (Son of Resident) published on 30 September 2022 Submitted via Postal Card
Overall Experience

My mother (100 years old) has been at Willowdene Care Home since November 2020 and so far most of her stay has been subject to the difficult conditions imposed by Covid - staff wearing masks and restrictions on activities and visits from family and friends. Despite that, I believe she has been well cared for and am grateful that she did not get ill from Covid-19. Sadly in 2021, she was diagnosed with late-onset Alzheimer's disease but, fortunately, Willowdene Care Home is able to offer specialised care and so I believe it is in her best interests to remain there where she will receive care and affection.

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Review from Kathleen H (Friend of Resident) published on 15 March 2022 Submitted via Postal Card
Overall Experience

My friend has settled well in the home with support from the staff within the home. Everybody is very friendly and supportive. The home is very clean and well kept. The food is very nice.

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Review from R M (Relative of Resident) published on 9 March 2022 Submitted via Postal Card
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Everything is OK.

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Review from David T (Husband of Resident) published on 18 February 2022 Submitted via Postal Card
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Good, all needs met.

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Review from M W (Resident / Service User) published on 17 February 2022 Submitted via Postal Card
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Lovely friends in the care home. I enjoy the activities, we all enjoy it.

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Review from Kevin D (Resident / Service User) published on 17 February 2022 Submitted via Postal Card
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I have a lovely room and the staff are kind and helpful.

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Review from K F (Daughter of Resident) published on 8 February 2022 Submitted via Postal Card
Overall Experience

The manager and all the staff at Willowdene are friendly and approachable at all times in what has been a difficult situation with Covid-19. I have not been able to visit my mum in the normal way because of Covid rules but the home has helped as much as possible with Skype calling and other visiting opportunities when rules have been relaxed. My mum has advanced dementia but I know she is well cared for because she is happy.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 06 February 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (7)

Accreditations

There are no accreditations posted yet for Willowdene Care Home.

Meet the Team (1)

Ruth Wilkinson Robson
Ruth Wilkinson RobsonJob Title:Home Manager

Hi, my name is Ruth and I am the Care Home Manager at Willowdene Care Home. I am pleased to manage this beautiful home. I qualified as a nurse in 1995 (RNLD) and worked for 17 years in the Mental Health and Learning Disabilities sector. I have 20 years of experience in management, 12 of those in Older Peoples Services. I take an open and transparent approach towards the care home,

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Willowdene Care Home to verify any information. View our terms and conditions. Willowdene Care Home has an Enhanced Service -more info.